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Summary of reviewsRoyal Discovery, located in the charming town of Whitby, impresses visitors with its exceptional location, offering convenient access to essential amenities and nearby attractions such as the beach, abbey, and harbor. Guests appreciate the proximity to vibrant local landmarks and enjoy stunning seaside views from the hotel. The spacious, clean, and well-maintained apartments provide excellent value for money, creating a comfortable and relaxing environment for guests after days of sightseeing.
Guests benefit from a smooth self-check-in and keyless entry process, complemented by helpful and responsive virtual staff who effectively manage issues and inquiries. The hotel's innovative approach appeals to independent travelers, although some miss the presence of onsite staff for immediate assistance.
While cleanliness receives mixed reviews, most guests find the main living areas relatively tidy and comfortable. The beds are repeatedly praised for their comfort and clean bedding, enhancing the relaxing atmosphere of the accommodations. Some minor updates are suggested for bathrooms and kitchen facilities to address maintenance and equipment issues.
WiFi connectivity offers a mixed experience, with some guests appreciating it as a valuable addition due to the poor mobile data signal in the area, while others encounter reliability issues. Despite inconsistencies, the spacious rooms, clean beds, and thoughtful amenities remain key highlights that contribute to a pleasant stay.
Overall, Royal Discovery stands out for its superb location, spacious accommodations, and welcoming atmosphere, making it a preferred option for travelers exploring the scenic coastal town of Whitby. Show more
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Categories
Bed & Breakfast near Nightlife Spots
Situated on Royal Crescent, this bed and breakfast is located within a reasonable distance of Whitby's nightlife. It provides a balance of quiet accommodation and access to evening entertainment.
Accessible Bed & Breakfast
The 'Royal 1' apartment within Royal Discovery is fully accessible and equipped for guests with limited mobility, offering level access. It includes a separate wet room and an adapted bathroom with a shower. The building provides disabled access and lift access to the apartment.
Dog Friendly Bed & Breakfast
Bed & Breakfast with Swimming Pool
Indoor Pool
Small Bed & Breakfast
Bed & Breakfast with Indoor Pool
Room Types
Two-Bedroom Apartment with Sea ViewThis spacious, 2-bedroom apartment is set on the seafront. It has a lounge, a fully equipped kitchen, a double bedroom and a twin room.
Large Double RoomThis suite has a double bedroom and a kitchenette with a kettle, toaster and fridge.
Two-Bedroom Apartment - Ground Floor Offering disabled access, this spacious apartment is set in the seafront. It has a lounge, a fully equipped kitchen, a double room and a twin room. There is an adapted bathroom, as well as a wet room with a shower.
One-Bedroom Apartment with Sea ViewWith a sea view, this spacious apartment offers a fully equipped kitchen, a lounge, a double bedroom and a bathroom.
Guest Reviews
Location
Nestled in the picturesque town of Whitby, Royal Discovery enjoys an enviable location that consistently impresses visitors with its accessibility and stunning seaside views. Situated just a short stroll from the bustling town center, guests appreciate the proximity to essential amenities and attractions such as the abbey, beach, and harbor. The hotel's positioning also makes it convenient for those looking to explore Whitby's famous landmarks, including the whale bones and vibrant pubs and restaurants.
The apartments within Royal Discovery are notably spacious, providing ample room for relaxation after a day of sightseeing. Clean and well-maintained, these accommodations offer excellent value for money, especially given their prime location near the seafront. Visitors are often pleasantly surprised by the generous size of the living spaces, which contribute to a comfortable stay.
For those traveling by car, the availability of easy parking is an added bonus. The quiet surroundings provide a tranquil retreat from the hustle and bustle of the town's center, making it an ideal choice for those seeking both convenience and peace. The breathtaking sea views that are a hallmark of Royal Discovery ensure that guests enjoy their time indoors as much as they do exploring the charming town outside.
Overall, Royal Discovery stands out for its clean, spacious accommodations and superb location, making it a favored option among those visiting Whitby. The efficient keyless check-in process and thoughtful communication from the hosts further enhance the experience, allowing guests to focus on the beauty and attractions of this unspoiled coastal town.
Rooms
Royal Discovery offers a convenient and relaxed self check-in and check-out process, making for a smooth start to your stay. The accommodations are generally praised for being spacious, simple, clean, and comfortable, providing good value for money. Guests can choose from a variety of room options that are both affordable and thoughtfully designed. The location is another highlight, situated in a lovely area close to main facilities and offering delightful sea views.
While the cleanliness and comfort of the rooms receive positive remarks, some guests noted that a few areas could benefit from minor updates, particularly in the bathrooms where there were maintenance issues with the shower. The kitchen facilities, though well-laid out, were less equipped than expected, lacking essential utensils and cleaning supplies.
Overall, Royal Discovery stands out for its excellent location and comfortable accommodations, providing a pleasant stay for those who value simplicity and convenience.
Beds
The beds at Royal Discovery have generally received positive feedback for their comfort and cleanliness. Guests frequently mentioned the beds as being comfortable, contributing to a relaxing stay. Clean bedding was appreciated, and many found the beds perfectly cozy alongside the spaciousness of the rooms. Additionally, the hotel provides adequate heating, good wi-fi, and television services, further enhancing the guest experience.
However, some guests noted issues such as mattresses needing replacement due to visible stains and discomfort. A few reviews mentioned beds being too small, suggesting that the larger rooms could accommodate king-size beds for a more luxurious experience. While most guests were content with the duvets provided, a few felt they were too thin for comfort. Despite these occasional drawbacks, the convenient location, ample parking options, and overall clean, spacious bedrooms make Royal Discovery a compelling choice for travelers seeking comfort during their stay.
Cleanliness
A visit to Royal Discovery might be more focused on location than cleanliness, which appears to be the most frequently mentioned drawback. Situated in a nice area with good views, some have found the main living areas and bedrooms relatively clean and comfortable, offering a basic level of comfort with the essential utilities. Guests have appreciated the comfort of beds in some rooms and the spaciousness as well as the modern look of certain apartments.
However, instances of unsatisfactory hygiene seem prevalent, with many guests reporting dusty surfaces, unclean kitchen areas, and poorly maintained bathrooms. Reports of stained sheets and dirty kitchen appliances are common, with some areas in desperate need of deeper cleaning and repair. Issues like non-functional lighting and windows, a strong odor of pets, as well as mold and general wear-and-tear, indicate the need for significant refurbishments.
While some guests have had positive experiences, many feel improvements in maintenance and housekeeping could dramatically boost the overall hospitality experience at Royal Discovery.
Staff
Royal Discovery provides a unique blend of autonomy and assistance, characterized by its largely virtual staffing model. Guests often praised the helpfulness and friendliness of staff members, particularly over the phone, highlighting great customer service and efficient problem resolution. Despite the challenges some faced in obtaining swift action or detailed responses, many appreciated the prompt assistance provided, especially with issues like key code changes. The self-check-in process and keyless entry were seen as innovative and convenient, though some guests missed the personal touch of having staff onsite for immediate assistance. Language barriers occasionally posed difficulties, and while the virtual staff were generally nice, some guests felt frustrated by the lack of actionable responses and pre-arrival advice, particularly concerning parking. Overall, the willingness of the staff to resolve issues, albeit through digital means, stands out, making Royal Discovery suitable for independent travelers who value support without traditional face-to-face interaction.
Wi-Fi
Royal Discovery presents a mixed experience when it comes to WiFi connectivity. While some guests appreciated the availability of free WiFi given the poor mobile data signal in the area, others encountered significant difficulties. In several instances, the WiFi connection was only functional when the TV was on, creating an inconvenient setup for those looking to connect laptops or other devices. Issues ranged from WiFi being unreliable or non-existent, to poor internet quality, and a lack of response from staff when assistance was sought. Despite these challenges, one guest mentioned the WiFi worked excellently, highlighting an inconsistency in guest experience. Overall, while some found a positive aspect in the hotel's WiFi offering, others found it to be a source of frustration during their stay.
Yes, Royal Discovery has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Royal Discovery.
Yes, Royal Discovery welcomes dogs.
No, parking facilities aren't available at Royal Discovery.