Saxonville Hotel

Whitby 54.48955300, -0.62596100 , Ladysmith Avenue (Show on Map)
8.9
Excellent


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Summary of reviewsThe Saxonville Hotel offers a delightful blend of traditional charm and modern comfort, making it a highly recommended choice for visitors to Whitby. Nestled in a serene neighborhood on West Cliff, the hotel strikes a perfect balance between seclusion and accessibility, offering peaceful surroundings within a short walk to the vibrant town center and local attractions like the Whale Bone Arch and seafront promenade. Guests also appreciate the convenience of free off-street parking, enhancing their ability to explore the region by car.

The dining experience at Saxonville Hotel is a standout feature, consistently praised for its fantastic breakfast and exceptional evening meals. Guests enjoy a variety of delicious, freshly cooked options, served with attentive and friendly "silver service." The quality and taste of the food, coupled with the dining room's charming atmosphere, contribute to a memorable culinary journey from breakfast through dinner. The bar area adds to the overall pleasant dining experience, offering a comfortable spot to relax with a drink.

Rooms at the Saxonville Hotel are celebrated for their cleanliness and comfort. Frequently described as spacious, spotless and well-maintained, the accommodations provide a welcoming and cozy environment. Recently renovated bathrooms and thoughtful amenities like dressing gowns and slippers further enhance the guest experience. Despite occasional mentions of minor updates being needed, the overall feedback remains highly positive.

Cleanliness throughout the hotel is exceptional with guests repeatedly emphasizing the immaculate condition of the property, from common areas to individual rooms. The commitment to maintaining high standards of cleanliness is evident and appreciated by visitors.

The staff at Saxonville Hotel receive high praise for their outstanding service. Described as extremely friendly, engaging and professional, the team goes above and beyond to ensure a pleasant stay for guests. The warm and welcoming atmosphere created by the staff adds a personal touch that enhances the overall experience.

While the complimentary Wi-Fi service has room for improvement with several guests noting issues with stability and speed, this minor drawback does not overshadow the overall positive sentiment towards the hotel.

The availability of secure, free parking is another notable advantage with ample and hassle-free parking options both on-site and nearby. Families particularly appreciate the hotel's warm and inviting environment, recommending it to friends and family for its balance of tranquility and accessibility to attractions.

In summary, the Saxonville Hotel offers a charming and comfortable stay with excellent dining options, exceptional cleanliness and outstanding service. Its peaceful location, traditional yet cozy atmosphere and attentive staff make it a delightful choice for travelers seeking a serene and satisfying experience in Whitby.
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Hotel near Golf Courses
Located on Ladysmith Avenue (YO21 3HX), this hotel is situated on the western side of Whitby, offering convenient and close access to Whitby Golf Club via Upgang Lane and Sandsend Road.

Family Friendly Hotel
This family-run hotel has been operating since 1946 and is VisitBritain rated, suggesting a commitment to quality and service. Its location in Whitby makes it convenient for accessing family-friendly attractions.

3-Star Hotel
This family-run hotel in Whitby is known for its hospitality and peaceful location on the West Cliff. With a 3-star rating from VisitBritain, it offers a great restaurant and comfortable rooms just a short walk from the seafront.

Hotel with Parking

Room Types
Single Room A private bathroom, tea and coffee making facilities, TV, toiletries and a hairdryer are included in this room.

Double Room A private bathroom, tea and coffee making facilities, TV, toiletries and a hairdryer are included in this room.

Twin Room A private bathroom, tea and coffee making facilities, TV, toiletries and a hairdryer are included in this room.

Deluxe Twin Room This room features an en suite bathroom with free toiletries, bathrobes and slippers, tea and coffee making facilities, and a large TV.

Deluxe Double Room Features include an en suite bathroom with bathrobes and slippers, a large TV, and tea and coffee making facilities.

Double Room with Four Poster Bed This spacious room offers a TV, radio, telephone, and tea and coffee making facilities. The en suite bathroom has a hairdryer.

Guest Reviews
8.9
Excellent
Location
Nestled in a tranquil neighborhood, the Saxonville Hotel boasts an excellent location that strikes the perfect balance between seclusion and accessibility. Situated on a quiet street, guests can enjoy peaceful surroundings while still being within a short walking distance from the vibrant heart of Whitby. The hotel's proximity to key attractions—including the beach, town center and historical sites like the Whale Bone Arch and the seafront promenade—makes it an ideal base for exploring the area.

For those who enjoy a scenic stroll, the hotel is approximately a 10-minute walk along the esplanade or beach to the bustling town center with its shops, pubs and restaurants. Despite being slightly further from town than some guests may have anticipated, the walk is generally considered pleasant and manageable. Additionally, the hotel's location on West Cliff provides stunning views and easy access to both the beach and the city’s main attractions without the hustle and bustle.

The convenience of free off-street parking is another highlight, making it easy for guests to explore the surrounding region by car. Overall, the Saxonville Hotel offers a superb location that allows guests to experience the best of Whitby in a serene, yet accessible, setting.

Breakfast
The breakfast experience at Saxonville Hotel consistently earns high praise from guests. Described as fantastic, excellent and delicious, the offerings range from a sumptuous full English breakfast to a variety of menu options, all freshly cooked to order. The quality and taste of the food are frequently highlighted with guests noting everything from the freshness of the ingredients to the satisfying portions. The breakfast service stands out as particularly special, often described as "silver service" with attentive and friendly waitstaff who ensure a delightful dining experience. The atmosphere combines a touch of old-world charm with efficient and cheerful service, contributing to an overall enjoyable start to the day. The extensive choice and hearty nature of the meals mean that guests leave well-fed and ready for the day ahead. Whether it's a traditional cooked breakfast or lighter options like cereals and fresh fruit, the hotel caters to a wide array of preferences, making it a memorable part of the stay.

Dinner
Saxonville Hotel's dining experience has garnered overwhelmingly positive feedback from guests, emphasizing a traditional and exceptional culinary journey. The hotel is praised for its evening meals with many highlighting the silver service and lovely setting of the dining room as standouts. Guests frequently describe the food as outstanding, delicious and of great quality, spanning from breakfast through to dinner. The diverse evening menu, which changes daily, offers plenty of choices and is noted for its great value.

Noteworthy dishes such as the guinea fowl and classic Yorkshire home cooking are frequently mentioned, adding to the hotel's reputation for offering a great range of interesting and wholesome food options. Breakfasts are consistently praised for being freshly cooked, tasty and served at the table, providing a high standard of service.

Service from the staff is commended as excellent with many guests appreciating the friendly and prompt attention. The bar area is also highlighted as a comfortable spot to relax with a drink before dinner. The overall traditional dining experience, combined with quality service and well-presented meals, makes the Saxonville Hotel a destination well worth considering for food enthusiasts.

However, there are occasional mentions of the evening meals being a bit pricey and, at times, not meeting expectations in terms of value for money. Despite this, the overall sentiment remains highly favorable, portraying the Saxonville Hotel as a classic establishment with excellent dining options and a high emphasis on good food and service.

Rooms
The Saxonville Hotel offers a wide range of rooms that consistently meet high standards of cleanliness and comfort. Guests frequently praise the spaciousness with terms like "large," "spacious," and "good-sized" often used to describe the accommodations. Cleanliness is a standout feature with many reviews highlighting the rooms as "spotlessly clean" or "pristine." The bathrooms, often noted as recently renovated, are similarly commended for being well-maintained and well-presented.

Comfort is another strong point, frequently mentioned alongside the excellent condition of the beds. Some rooms are described as cozy and inviting, contributing to an overall warm and welcoming atmosphere. Even though a few reviews mention rooms that are on the smaller side or could use some updating, the overall feedback remains very positive.

Facilities within the rooms are generally well-received with amenities such as dressing gowns and slippers adding a thoughtful touch. The hotel’s orderly and immaculate presentation leaves a lasting impression on guests. In summary, the Saxonville Hotel offers a comfortable and clean environment, making it a reliable choice for travelers seeking well-maintained accommodations.

Beds
The Saxonville Hotel boasts a range of beds that have garnered mostly positive feedback from its guests. Many reviewers frequently highlight the comfort of the beds, describing them as very comfortable and even the best mattress they have ever slept on. The hotel offers a variety of bed types, including four-poster beds, big beds, twin beds and single beds, catering to different preferences. Cleanliness is another strong point with several guests noting that the beds and rooms are spotlessly clean.

A common theme among reviews is the comfort of the bedding with many guests enjoying a good night's sleep thanks to the comfy beds. However, there are occasional mentions of beds being too soft or hard for some guests and some noted that the beds could be small for taller individuals. Despite these minor concerns, the majority of feedback emphasizes the beds as being sufficiently comfortable for a restful night.

Overall, Saxonville Hotel seems to offer a generally satisfying sleep experience with well-maintained, clean and mostly comfortable bedding that leaves a positive impression on its guests.

Cleanliness
When it comes to cleanliness, the Saxonville Hotel consistently exceeds guest expectations. Reviews consistently highlight that the rooms and accommodations are not just clean but immaculate with descriptions ranging from spotlessly clean to exceptionally clean. Guests repeatedly emphasize how the hotel, from the common areas to the individual rooms, remains in pristine condition. Many use terms like spotless and immaculately clean to convey the high level of cleanliness maintained throughout the property.

In addition, the hotel is not only spotless but also well-maintained and presentable. Reviewers appreciate the attention to detail in ensuring the comfort of the guests through cleanliness. Everything, down to recently refurbished bathrooms, is kept in top-notch condition, reflecting a commitment to high standards. Overall, the Saxonville Hotel stands out for its exceptional cleanliness, making it one of the cleanest places many guests have stayed.

Staff
Visitor reviews for the Saxonville Hotel consistently highlight the outstanding quality of the staff. Comments frequently depict the team as extremely friendly, engaging and professional. Numerous guests commend the staff for being attentive and helpful, from the reception desk to waitressing staff in the restaurant and note their cheerful and pleasant demeanor.

Guests also recognized the team's efficiency and professionalism, emphasizing how staff members go out of their way to ensure a pleasant stay. The reception and dining service particularly stood out with multiple mentions of service being prompt and delivered with a smile. There is a recurrent theme of a welcoming atmosphere, which many attributed to the staff's warm and friendly approach.

Overall, the reviews paint a picture of a hotel where exceptional service is a consistent pillar with staff characterized by their ability to make guests feel well looked after and valued.

Wi-Fi
Saxonville Hotel offers complimentary Wi-Fi, but it appears to be a mixed bag according to guests. Reviews indicate that while trouble-free internet access is available in some areas, many guests have encountered issues with Wi-Fi stability and speed. Common complaints include very slow connections, poor signal quality and frequent dropouts. There are mentions of the Wi-Fi being sketchy and even useless at times, which points to a need for significant improvement. Despite the free Wi-Fi, many feel that the service falls short of expectations, especially for modern standards. However, it is worth noting that aside from these connectivity issues, the hotel is praised for its good service and delightful breakfast.

Parking
The Saxonville Hotel offers commendable parking facilities that guests greatly appreciate. Many reviewers highlighted the convenience and availability of free parking, which is provided both on-site and across the road from the hotel. Guests found the parking situation to be mostly hassle-free with ample free spaces and secure private options available. However, some mentioned that the parking spaces are limited and might be a bit tight, particularly during high season. Despite minor limitations, many guests felt that the convenience and accessibility of the parking significantly enhanced their stay. Overall, the availability of free and secure parking is a notable advantage for guests staying at the Saxonville Hotel.

Family
Saxonville Hotel offers a cozy and welcoming experience, prominently characterized as a family-owned and family-run establishment. Guests frequently recommend this hotel to their family and friends for its warm and friendly atmosphere. While the dining room may lack a bit of ambiance, the hotel compensates with a pleasant lounge area perfect for relaxation. Located in a quiet position yet conveniently close to various attractions, it strikes a balance that appeals to families wanting a peaceful stay. For those seeking a genuine family-friendly environment with efficient and helpful staff, Saxonville Hotel is a commendable choice.

3 Star
Saxonville Hotel exudes traditional charm and upholds old-fashioned values that guests find appealing. The ambiance is immaculate, offering a clean and quiet retreat with professional staff ensuring smooth and excellent service. Although some feel that the décor is a bit dated, this adds to its unique character, reminiscent of smaller-scale European hotels. Positioned close to the seafront, the location is ideal for a tranquil getaway.

Guests appreciate the comfortable rooms and the extra amenities provided, though there are mentions that the hotel could benefit from updates to improve its overall quality. Despite this, many believe the experience at Saxonville Hotel is deserving of a higher star rating, potentially even 4 stars. This lovely, traditional establishment continues to delight visitors with its old-style charm and dedication to customer service.


No, Saxonville Hotel doesn't have any pool.

No, a spa isn't available at Saxonville Hotel.

No, Saxonville Hotel doesn't allow dogs.

Yes, parking facilities are available at Saxonville Hotel.

No, Saxonville Hotel doesn't have a gym.

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