The Pier Inn

Whitby 54.48842400, -0.61506900 , 4-6 Pier Road (Show on Map)
7.7
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Pier Inn enjoys a prime location on the harbour front in Whitby, offering stunning views of the harbour and the Abbey from many rooms, which greatly enhances the guest experience. The central position makes it convenient for exploring shops, restaurants, pubs and the beach, allowing guests to fully immerse themselves in Whitby's vibrant atmosphere.

The breakfast offerings at The Pier Inn are a major highlight with guests frequently praising the delicious, filling and varied meals. The Eggs Benedict and the full English breakfast receive particular commendation and the friendly and efficient breakfast staff enhance the overall dining experience. Despite minor critiques about occasionally slow service or disorganization, the general feedback is overwhelmingly positive.

The inn's dinner service also garners favorable reviews with many guests enjoying the taste and quality of the food, particularly the fish cakes. A 15% discount on food for staying guests adds extra value. The lively pub atmosphere, enhanced by live music on weekends, creates a fun and enjoyable dining experience. However, some guests have noted inconsistencies in meal quality and a more limited menu selection.

Rooms at The Pier Inn present a mixed experience. While many are clean and comfortable with spectacular views, they are often described as outdated and in need of refurbishment. Some guests have faced issues with mold, dated decor and occasional cleanliness lapses. Despite this, the comfort level is generally satisfactory, though there is room for improvement in upkeep and modernization.

Cleanliness feedback is varied. Some reviewers praise the spotless rooms and fresh linens, especially in family rooms and those with great views. However, others report significant issues in common areas and bathrooms, citing the need for a deep clean and updates, particularly with the carpets.

The staff at The Pier Inn consistently receive high praise for their friendliness and helpfulness. Guests appreciate the welcoming, efficient service and the warm, inviting atmosphere created by the dedicated team. Despite a few isolated criticisms, the overall impression is one of professional and cheerful service.

The WiFi service at the inn is limited, working well in some areas but absent or weak in many rooms. This inconsistency can be inconvenient for guests needing reliable internet access.

For beach enthusiasts, The Pier Inn’s location is ideal, just a brief walk from the shore, allowing easy access to seaside leisure and relaxation.

Nightlife at The Pier Inn is robust and lively with fantastic live bands creating an energetic atmosphere, especially appealing to night owls. However, this can be a downside for those seeking a quiet night's sleep due to the noise from live music and nearby pubs.

Finally, the beds receive mixed reviews. Many guests find them clean and comfortable, providing a good night's sleep, while others report discomfort from old, worn or creaky beds. The general sentiment indicates satisfaction with cleanliness but suggests a need for updating mattresses and bed frames.

Overall, The Pier Inn offers an enjoyable stay with its remarkable location, excellent breakfast and lively pub environment. Improvements in room updates, cleanliness and WiFi coverage could significantly enhance the guest experience.
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Bed & Breakfast near The Beach
Found at 4-6 Pier Road in Hartlepool, The Pier Inn is located by the pier. This location offers immediate access to the waterfront and nearby beach areas.

Bed & Breakfast near Nightlife Spots
Located directly on Pier Road, this inn offers immediate access to Whitby's harbourside nightlife. The traditional pub atmosphere provides an authentic experience with the locals.

Small Bed & Breakfast

3-Star Bed & Breakfast

Room Types
Family Room with Sea View (2 Adults + 2 Child) This en suite room has a flat-screen TV, wardrobe and tea and coffee facilities.

Double Room with Sea View This en suite room has a flat-screen TV, wardrobe and tea and coffee facilities.

Twin Room with Sea View This en suite room has a flat-screen TV, wardrobe and tea and coffee facilities.

Family Room with Sea View (2 Adults + 1 Child) This family room has a flat-screen TV, wardrobe and tea and coffee facilities.

Two-Bedroom House This holiday home includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower. This holiday home has an electric kettle, heating and a flat-screen TV. The unit has 4 beds.

Guest Reviews
7.7
Good
Location
The Pier Inn boasts an exceptional location that numerous guests have highlighted as nearly perfect for exploring Whitby. Nestled right on the harbour front, the inn provides breathtaking views of the harbour and the Abbey from many of its rooms. Guests repeatedly emphasize the convenience of the inn's central position with easy walking distances to shops, pubs, restaurants, the beach and various attractions. The picturesque location makes it an ideal spot for those looking to immerse themselves in the vibrant atmosphere of Whitby while enjoying stunning sea views. The combination of its superb harbor-side setting and proximity to all local amenities makes The Pier Inn a highly recommended choice for visitors aiming to fully experience the charm and allure of Whitby.

Breakfast
The Pier Inn's breakfast offerings receive overwhelmingly positive feedback from guests, who frequently highlight the delicious and filling nature of the meals. Many reviewers commend the breakfast as great, amazing and excellent with particular praise for its variety and generous portions. There are mentions of specific items, such as the highly recommended Eggs Benedict and the delicious full English breakfast, contributing to a standout morning meal experience. Guests appreciate the friendly and efficient breakfast staff, who enhance the overall dining experience with warm and accommodating service.

The range of options, including a selection of cereals, teas and coffees, is well-received and guests note the availability of gluten-free choices, catering to different dietary needs. The breakfast is often described as freshly cooked and offering plenty of choices to suit various tastes. Despite occasional comments about the breakfast being disorganized or served slowly, the general sentiment towards the quality and flavor remains highly positive.

A few guests note some inconsistencies such as cold toast, overcooked items or long wait times, but these are exceptions in an otherwise favorable set of reviews. The breakfast's setting, along with the view and location, also add a pleasant touch to the guests' experience.

In summary, The Pier Inn provides a breakfast experience that consistently satisfies its guests with its quality, variety and friendly service, making it a highlight of their stay.

Dinner
The Pier Inn has received numerous accolades from guests for its evening meals and breakfast offerings, which many describe as amazing and wonderful. Visitors especially praise the food for its taste and quality with mentions of dishes such as the fish cakes being particularly noteworthy. The inn even offers a generous 15% discount on food for staying guests, adding extra value to their dining experience.

The pub environment is frequently highlighted for its vibrant atmosphere, bolstered by live music and bands performing on weekends. This lively entertainment contributes to a fun and enjoyable dining experience, although it can sometimes be quite loud due to the live performances.

Despite the positive feedback, there are a few areas where the dining experience could be improved. Some guests have noted inconsistencies in meal quality, a limited selection on the menu and difficulties in getting food during certain times, particularly on Sundays and after 8pm when the kitchen closes earlier than advertised. Additionally, there are suggestions for more food options catering to dietary requirements and allergies.

Overall, The Pier Inn is celebrated for its good food, delightful pub atmosphere and enjoyable evening entertainment, making it a great choice for guests seeking a lively and memorable dining experience.

Rooms
The Pier Inn offers a mixed experience when it comes to their rooms with a consistent theme of needing updates and refurbishment. Most of the rooms are described as clean and comfortable, though they're often noted to be somewhat outdated and basic. Guests appreciated the stunning views from many of the rooms, overlooking landmarks like the abbey and the harbour, adding a unique charm to their stay.

Despite some compact and sparse accommodations, the comfort level was generally satisfactory with some rooms described as cosy and well-equipped. The spaciousness of rooms varied widely with some guests finding them adequately sized while others felt cramped. Although certain rooms faced issues like mold, dated decor and cleanliness lapses, the positive aspects included beautiful views, comfortable beds and functional facilities.

Overall, The Pier Inn provides a decent stay with spectacular views, but improvements in room updates and maintenance could greatly enhance the guest experience.

Beds
The reviews for the beds at The Pier Inn provide a varied picture. The majority of guests mentioned that the beds were clean and comfortable with many highlighting that they found the beds to be very comfy and enjoyed a good night's sleep. Several guests were particularly pleased with the cleanliness, noting the nice clean sheets and well-made bedding.

However, some reviewers experienced discomfort, describing the beds as old, worn, creaky or lacking adequate support. Complaints about thin or poor-quality mattresses appeared multiple times and some guests found the beds too small or too hard. There were mentions of the bed frames being flimsy and noisy, adding to the lack of comfort for some visitors.

Despite these mixed experiences, the general sentiment suggests that while many guests were satisfied with the comfort and cleanliness of the beds, there is room for improvement, particularly in updating and upgrading the mattresses and bed frames.

Cleanliness
The cleanliness of The Pier Inn has received mixed feedback from guests. On a positive note, many reviewers praised the rooms for being very clean, tidy and comfortable with spotless beddings, crisp towels and a well-stocked tea and coffee tray. The family rooms and rooms with great views of the abbey were highlighted as particularly clean and well-maintained.

However, numerous guests pointed out significant issues with cleanliness throughout the hotel. Common areas such as the bar, stairs and public spaces were often described as dirty, grimy and in need of a deep clean. Bathrooms frequently had black mold, blocked sinks and leaking ceilings, detracting from the overall experience. Many found the carpets to be especially problematic, stained or threadbare and in dire need of replacement.

While some guests found the housekeeping efforts inconsistent, others noted that rooms were generally clean but basic and could benefit from updates and renovations. Overall, the assessments varied from immaculate rooms to places needing significant cleaning and upgrades.

Staff
At The Pier Inn, guests consistently express their satisfaction with the exceptional service provided by the staff. A recurring theme in the reviews highlights the friendliness and helpfulness of the staff, described using words like welcoming, superb and amazing. Many guests appreciated the efficient and accommodating nature of the team, often noting their professionalism and cheerful attitudes. The reception and bar staff, in particular, received high praise for their attentiveness and ability to make guests feel right at home. Despite a few isolated comments about less pleasant interactions with management, the overall impression is one of a warm and inviting atmosphere created by the dedicated and friendly personnel. Visitors frequently mention feeling well taken care of and emphasize the sincere and supportive interactions they experienced throughout their stay.

Wi-Fi
The Pier Inn offers good WiFi coverage in certain areas of the hotel with some guests noting that it worked really well and describing the hotel WiFi as good. However, guests frequently mentioned that WiFi is not available in every room with reports of weak signals and inconsistency. The WiFi tends to be limited to specific sections of the hotel and there is often no information provided about how to access it. While the common areas might have sufficient connectivity, many of the rooms do not have reliable or any Internet access.

Beach
The Pier Inn boasts an enviable location, just a brief 30-second walk to the beach. Guests appreciate its proximity with many emphasizing how close it is to the seaside, making it an ideal spot for beach enthusiasts. The central location also offers exceptional views across the bay, adding to the appeal. With just a few minutes' walk separating the inn from the shore, visitors will find it convenient for leisure and relaxation by the sea.

Nightlife
The Pier Inn in Whitby boasts an energetic nightlife with a robust schedule of live entertainment, particularly on weekends. Guests frequently highlight the presence of fantastic live bands, creating a lively and enjoyable atmosphere that continues into the late hours. Many appreciated the excellent musical performances and the friendly vibe among the locals, making the pub a key highlight of their stay.

However, it's important to note that those sensitive to noise or seeking a quiet night's sleep may find the experience challenging. The music, described as properly loud, often spills into the rooms, while noise from nearby pubs, clubs and late-night revelers adds to the commotion. The vibrant nightlife scene, while appealing to night owls and those looking to immerse themselves in the local culture, might deter families or early risers. Despite these challenges, for those who thrive in a bustling, musical environment, The Pier Inn delivers an unparalleled experience.


No, The Pier Inn doesn't have any pool.

No, a spa isn't available at The Pier Inn.

No, The Pier Inn doesn't allow dogs.

No, parking facilities aren't available at The Pier Inn.

No, The Pier Inn doesn't have a gym.

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