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Summary of reviewsHotel Am Schloss Biebrich, situated by the banks of the Rhine and adjacent to the picturesque Biebrich Castle, offers an idyllic setting that impresses guests with its scenic views and convenient access to local attractions. Visitors are particularly fond of the hotel's prime location, which enhances their stay whether they're on a leisurely visit or a longer stay. This central positioning, coupled with friendly staff and clean, comfortable rooms, provides excellent value for exploring the charm of the Rhine and its surroundings.
The breakfast buffet garners largely positive reviews for its diverse and delicious offerings. Guests appreciate the plentiful selection, which includes warm and cold items and the accommodating nature of the staff who attend to specific requests. The minor criticisms of limited variety and slow replenishment are overshadowed by the overall consensus of a satisfactory breakfast experience that sets a good start to the day.
Room experiences at Hotel Am Schloss Biebrich can vary with numerous guests praising the cleanliness, modern furnishings and tranquil back courtyard views. However, room sizes and noise levels are inconsistent with some facing the street experiencing more noise and smaller layouts. Despite these discrepancies, the functional and clean accommodations, particularly following recent renovations, are suitable for shorter stays.
The hotel generally maintains a good standard of cleanliness, though some guests have noted areas for improvement, particularly regarding carpets and external upkeep. The modern renovations have been positively received, enhancing the ambiance despite occasional lapses in housekeeping standards.
The staff at the hotel consistently receive high marks for their friendliness, helpfulness and exceptional service, contributing significantly to a pleasant stay. From smooth check-ins to personalized attention, the team’s attentiveness stands out, despite an isolated mention of an unfriendly experience.
Parking is a mixed experience with limited private spaces that need pre-booking due to high demand. While some guests found the arrangement satisfactory, others faced challenges navigating the tight spaces and finding suitable spots nearby.
Beds at Hotel Am Schloss Biebrich are frequently praised for their comfort, contributing to a restful night’s sleep, although there are occasional remarks about bed size and pillow quality.
The historical charm of the 180-year-old inn, combined with its modern amenities and close proximity to natural and historical sights, makes the hotel a standout choice for visitors. The dog-friendly policy is another positive aspect, allowing guests to enjoy their stay with their pets, although some inconsistencies in pet-related policies exist.
In summary, Hotel Am Schloss Biebrich is celebrated for its beautiful location, friendly staff and comfortable beds. While there are occasional drawbacks in room size, noise and parking, the overall guest experience is positive, making it a valued choice for those exploring the Rhine and Wiesbaden. Show more
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Categories
Historic Hotel
Dog Friendly Hotel
Hotel with Parking
Room Types
Small Single RoomThis room includes a flat-screen TV, a work desk and free Wi-Fi.
This room is smaller in size and offers a smaller bed..
Small Double RoomThis room includes a flat-screen TV, a work desk and free Wi-Fi.
This room is smaller in size and offers a smaller bed.
Standard Single RoomBright room includes a flat-screen TV, a work desk and free Wi-Fi.
Standard Double RoomBright room includes a flat-screen TV, a work desk and free Wi-Fi.
Comfort Single RoomThese very comfortably furnished rooms are located in the Rheinblick building, and face the River Rhine or the inner courtyard. The modern rooms include free WiFi, bright furniture, a desk, an extra seating area and most also have a minibar. The bathroom includes a shower.
Guest Reviews
7.2
Good
Location
Nestled right by the banks of the Rhine, Hotel Am Schloss Biebrich boasts a prime location that guests repeatedly praise. The hotel's positioning is frequently described as superb with guests delighted by the beautiful surroundings. Being directly on the Rhine offers stunning views and easy access to the waterfront promenade, making it a picturesque spot for leisurely strolls.
Guests also appreciate the hotel's proximity to key local attractions, notably Biebrich Castle and its park, which are only a few meters away. This central location places everything within walking distance, from restaurants and cafes to ice cream shops, ensuring a practical and convenient experience for visitors.
Though the hotel is situated on a bustling main road, which can be noisy, the serene views and the ease of access to the Rhine seem to outweigh the occasional hustle and bustle for most guests. Visitors frequently highlight how the hotel's position enhances their overall stay, whether it's for a short visit or a longer stay. With a combination of a great location, friendly staff and clean, comfortable rooms, Hotel Am Schloss Biebrich provides excellent value for those looking to explore the charm of the Rhine and its surroundings.
Breakfast
The breakfast at Hotel Am Schloss Biebrich receives largely positive feedback with many guests appreciating its plentiful and tasty offerings. It is often described as diverse, delicious and continually replenished with a selection that includes warm and cold items, such as scrambled eggs, bacon and fresh rolls. Guests find it to be more than sufficient, varied and good value, especially considering it's included in the price.
The friendly staff and the convenient location further enhance the breakfast experience. For those with specific preferences, the opportunity to request items like fried or scrambled eggs is a noted highlight. Coffee enthusiasts are pleased with the Jura coffee machine that offers various coffee variations.
However, some reviews indicate room for improvement, pointing out issues such as limited variety, slow replenishment and a lack of certain items like decaffeinated coffee. Though generally praised, the breakfast does not start early enough for some guests and a few found the selection modest or below their expectations. Despite these occasional shortcomings, the overall consensus is that the breakfast at Hotel Am Schloss Biebrich is a satisfying and enjoyable way to start the day.
Rooms
Hotel Am Schloss Biebrich presents a mixed bag when it comes to its rooms, offering experiences that range from barely adequate to pleasantly surprising. On a positive note, many guests find the rooms to be exceptionally clean, modern and nicely furnished. The hotel appears to have undertaken recent renovations, lending a fresh and appealing ambiance to several rooms. Those facing the back courtyard are noted for their tranquility, providing a quiet escape from the hustle and bustle. Some rooms are sufficiently large, comfortably accommodating guests with amenities like kettles and comfortable beds.
However, the size of the rooms is a recurring issue. Many guests describe the rooms as small or even tiny with cramped bathrooms that offer little storage for luggage. Rooms facing the street can be noisy, requiring some guests to keep windows closed, compromising ventilation and natural light. While some rooms boast appealing views of the Rhine and spacious layouts, these seem to be less common. The inconsistency in room sizes and layouts is particularly highlighted with some guests experiencing disappointment over receiving smaller-than-expected accommodations despite upgrades.
Overall, Hotel Am Schloss Biebrich's rooms are clean and functional for short stays. The modern touches and friendly staff are commendable. However, for guests seeking spacious, quiet and consistently comfortable accommodations, experiences may vary widely.
Beds
Hotel Am Schloss Biebrich receives frequent praise for its comfortable beds with many guests noting that they slept exceptionally well during their stay. Several reviews highlight the overall quality of the mattresses and bedding, describing them as neither too soft nor too hard, contributing to a good night’s rest. The hotel’s beds are often commended as being very good with proper mattresses rather than two pushed together, enhancing comfort. A few guests also mention the beds as excellent and new, further improving their sleeping experience.
However, there are some criticisms. A notable issue is the narrowness of some beds, which can be particularly uncomfortable for taller guests. Pillows have been singled out for needing replacement, as they detract from the otherwise positive bed experience. Additionally, some guests have pointed out inconsistencies with mattress firmness, ranging from too soft to very hard, making it challenging to cater to personal preferences.
Although there are occasional drawbacks, the majority of feedback underscores the hotel’s commitment to providing comfortable, restful beds for their guests.
Cleanliness
Hotel Am Schloss Biebrich appears to offer a mixed experience concerning cleanliness. Numerous guests appreciated the cleanliness of the rooms, highlighting their simplicity, modernity and the decency of space provided. Positive notes emphasized very clean rooms, modern and freshly renovated bathrooms, as well as clean and well-maintained sanitary facilities. The staff's friendliness also received commendations, reinforcing the hotel's welcoming atmosphere.
Conversely, several reviews noted areas that require improvement, such as inadequate cleanliness standards, particularly with regards to carpets and bed linens. Some guests also experienced dust and unpleasant odors. External areas were described as unkempt, indicating a need for better maintenance.
The hotel’s recent renovations were noted positively by some guests, translating to a modern and cozy ambiance for short stays. However, there were concerns about the disconnect between the hotel's presentation and reality, emphasizing that more attention to detail could enhance the overall guest experience.
In summary, while the hotel generally maintains good room cleanliness and boasts a hospitable staff, there are inconsistencies in housekeeping standards that warrant closer attention for a uniformly positive guest experience.
Staff
The reviews on 'Hotel Am Schloss Biebrich' highlight a consistently positive experience with the hotel's staff. Guests frequently mentioned the staff's friendliness, helpfulness and exceptional service. At the reception, the team is noted for being super friendly, accommodating and attentive. Check-in experiences were smooth and sometimes even allowed guests to check in several hours early upon request.
Many visitors appreciated the personalized attention, such as the young man who made extra efforts to assist at breakfast and the staff who accommodated an elderly lady's needs with special care. The team also went above and beyond by assisting with luggage transport and bridging waiting times with coffee and a croissant.
While there was a mention of an unfriendly reception experience, the vast majority of comments emphasized the warmth and hospitality of the staff, contributing significantly to the overall positive impression of the stay. The staff's courtesy and dedication left a lasting impression on many guests, making their stay at Hotel Am Schloss Biebrich both pleasant and memorable.
Parking
Hotel Am Schloss Biebrich offers varied parking experiences for its guests. While some visitors found the parking situation perfect and appreciated the convenience of reserving a space in advance, others faced significant challenges. Only a handful of private parking spaces are available, which often require pre-booking due to high demand. The spaces that are available tend to be tight and may not accommodate larger vehicles or standard SUVs comfortably.
The central location of the hotel generally alleviates the inconvenience of parking, as public bike parking options and other parking facilities are situated nearby. Nevertheless, finding a suitable spot can require some effort and might be a matter of luck. Some reviews noted that parking recommendations provided by the hotel staff could be inaccurate, leading to additional frustration.
Overall, while reserving a parking space can be beneficial and sometimes result in positive experiences, many guests found the parking situation challenging and difficult to navigate, highlighting the need for better planning or alternative arrangements.
Historic
Hotel Am Schloss Biebrich enjoys a prime location directly by the Rhine and adjacent to the stunning Biebrich Castle and its expansive park. This historical 180-year-old inn has been lovingly restored and modernized, ensuring that its nostalgic charm remains intact. The hotel’s beautiful location provides a perfect starting point for picturesque walks through Wiesbaden, the surrounding vineyards and along the Rhine. Guests frequently highlight the excellent value for money, the nicely appointed rooms and the friendly service. Its unique setting next to the castle park and the riverbank makes it a standout choice for visitors seeking both history and natural beauty.
Dog Friendly
Hotel Am Schloss Biebrich is recognized for its animal-friendly policies, offering guests the convenience of bringing their dogs along for their stay. Guests appreciate the clean accommodations suitable for pets, enabling an enjoyable experience for both the owner and their furry companion. The hotel allows pets in some breakfast areas, although there have been instances where access was denied. This inconsistency may deter some dog owners. For those traveling with bicycles, the hotel provides a bike shed, though it is not locked, so securing bicycles with personal locks is advisable. Despite some limitations, the overall pet-friendly nature of the hotel is a positive aspect noted by many visitors.
No, Hotel Am Schloss Biebrich doesn't have any pool.
No, a spa isn't available at Hotel Am Schloss Biebrich.
Yes, Hotel Am Schloss Biebrich welcomes dogs.
Yes, parking facilities are available at Hotel Am Schloss Biebrich.