Wilmington, 151 South College Road34.239749,-77.869863(Show on Map)
8.1
Very Good
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Comfort Inn University stands out for its prime location, being conveniently situated near the University of North Carolina Wilmington (UNCW), Wrightsville Beach and major highways, offering guests easy access to a variety of restaurants, shopping centers and entertainment options. This makes it an ideal choice for both leisure and professional visits with easy access to downtown and job sites.
The breakfast at Comfort Inn University earns high praise for variety and quality with guests enjoying a delicious array of hot American breakfast staples in a clean, well-maintained dining area. Although there are occasional comments about limited healthy options and early end times, most guests appreciate starting their day with the plentiful and tasty offerings.
Rooms receive positive feedback for their spaciousness and cleanliness with comfortable beds and practical amenities like microwaves and refrigerators adding to the satisfaction of guests. While some minor updates and maintenance improvements are suggested, the general consensus is that rooms provide a quiet, comfortable and functional stay.
Cleanliness is consistently noted as a strong point with both rooms and common areas described as clean and well-maintained, thanks to the dedicated housekeeping staff who ensure a welcoming and pleasant environment for guests.
The staff at Comfort Inn University is frequently praised for their friendliness, professionalism and helpfulness. Guests highlight the warm greetings, efficient service at the front desk and the housekeeping team’s diligence, rounding out a positive overall experience with attentive and courteous support.
Guests acknowledge some challenges with Wi-Fi connectivity, mentioning that the signal can be weak and unreliable at times. However, this minor inconvenience does not overshadow the hotel’s generally positive aspects.
The pool area receives mixed reviews with many appreciating its cleanliness and family-friendliness, despite some operational inconsistencies and occasional closures. Similarly, the parking situation is a mixed bag with ample space but noted issues with overcrowding and occasional lack of organization, especially at night.
Lastly, the beds at Comfort Inn University garner significant positive feedback for comfort and cleanliness, though a few isolated incidents of discomfort or maintenance issues were mentioned.
Overall, Comfort Inn University is highly regarded for its strategic location, satisfying breakfast, clean and comfortable rooms and friendly staff, making it a solid choice for both leisure and business travelers seeking a reliable and pleasant stay in Wilmington.
Categories
Pool
Offers a pool and is near the university. It is a convenient choice for those visiting the university area.
Outdoor Pool
Parking
The hotel offers parking and is located near the university. This is convenient for visiting the University.
Accessible
Comfort Inn University offers a specific King Room - Disability Access/Non-Smoking option. The hotel has wheelchair accessibility throughout its grounds, with accessible rooms available through interior corridors and accessible parking.
Outdoor Pool
This Comfort Inn location offers a seasonal outdoor pool for guest use.
Business
Honeymoon
Gym
Room Types
Double Room with Two Double Beds - Non-SmokingThis non-smoking room features a cable TV, a refrigerator and ironing facilities.
King Room - Non-SmokingThis non-smoking room features a cable TV, a refrigerator and ironing facilities.
King Room - Disability Access/Non-SmokingThis double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.
One Room Suite with Sofa bed - Non SmokingThis suite features a tea and coffee maker and a flat-screen TV with cable channels.
Guest Reviews
8.1
Very Good
Review Summaries
Location
Nestled in a location that guests frequently praise, Comfort Inn University is ideally situated near numerous attractions and amenities. Visitors appreciate the hotel's proximity to the University of North Carolina Wilmington (UNCW), making it a convenient choice for those with university-related activities. The central location allows easy access to a plethora of restaurants, shopping centers and entertainment options, ensuring guests have plenty to do during their stay.
The hotel is also close to Wrightsville Beach, offering a perfect balance of beach accessibility and reasonable pricing. Its location is beneficial for those with planned activities throughout Wilmington, placing them within a short drive to major highways and downtown areas. Additionally, the convenience extends to professional visits too, being well-positioned for guests needing access to job sites or training centers.
Despite its many advantages, a few guests mention noise from nearby nightclubs and the industrial surroundings as drawbacks. However, the overall consensus highlights the functional and central nature of the location, which successfully meets and often exceeds the needs of travelers looking for a blend of urban and coastal experiences.
Breakfast
At 'Comfort Inn University', breakfast received a mix of positive feedback and some constructive criticism from guests. Many praised the breakfast as excellent, superb and outstanding, appreciating the variety and the plentiful options available. Guests enjoyed the delicious hot breakfast items with special mentions for the eggs, sausage, waffles, fried potatoes and other American breakfast staples. The breakfast area was often described as well-stocked, clean and comfortable with attentive and friendly staff ensuring a pleasant experience.
However, some guests pointed out areas for improvement. There were comments about a lack of variety, limited healthy options such as fruits and the absence of non-pork meat choices. A few reviewers noted that the breakfast ended too early and some items were not always replenished promptly, leading to occasional crowding and a shortage of food.
Despite these occasional drawbacks, most guests seemed satisfied with the breakfast offering, finding it to be a good start to their day and appreciated the convenience of having breakfast included in their stay.
Rooms
The rooms at Comfort Inn University receive mixed feedback from guests with a strong emphasis on cleanliness and comfort. Many guests appreciate the spaciousness of the rooms, noting that they are adequately sized and well-kept. Cleanliness is a frequently mentioned positive aspect with numerous reviews highlighting rooms as clean, well-maintained and equipped with fresh linens. Rooms also offer practical amenities such as microwaves, refrigerators and comfortable beds, contributing to an overall pleasant stay.
There are, however, some areas needing attention. Some guests found the rooms dark, musty and in need of updating. Issues such as dated furniture, minor maintenance needs and occasional instances of musty smells were mentioned. Additionally, a few guests experienced problems with cleaning frequency and specific cleanliness details like dirty microwaves and showerheads.
Despite these issues, the rooms are largely described as comfortable and functional. Room service receives high marks for efficiency and consistency. Guests also appreciated the quiet, peaceful environment and ample furniture for relaxation. Overall, while there are some areas for improvement, the rooms at Comfort Inn University generally provide a comfortable and clean accommodation option for travelers.
Beds
Comfort Inn University offers a widely praised experience when it comes to their beds with a majority of guests finding them very comfortable. Many highlighted the comfort of the mattresses and how well they slept. Cleanliness of bed linen was noted positively by guests and the pillows also received commendations for comfort.
However, some feedback highlighted areas for improvement. A few guests mentioned discomfort due to beds being too small or mattresses feeling old and high. On rare occasions, issues such as stains on bed sheets and beds breaking were reported, slightly detracting from the overall positive sentiment. Despite these isolated incidents, the consensus remains that Comfort Inn University provides a sleeping experience that most guests find very satisfactory.
Cleanliness
'Comfort Inn University' consistently receives positive feedback regarding its cleanliness. The rooms are often described as clean, neat, tidy and well-maintained. Guests have also noted that the hotel itself, including common areas like the breakfast area and dining room, is generally clean and up to date. Many reviewers highlighted that housekeeping does a commendable job in keeping the rooms and facilities spotless with consistent reports of clean linens, towels and no major issues during their stay.
The atmosphere at the hotel is noted as welcoming and comfortable, contributing to an enjoyable stay. Despite some isolated concerns about maintenance and unpleasant odors in certain areas of the hotel, the overall feedback suggests that 'Comfort Inn University' takes cleanliness seriously, evident by the many repeat mentions of the hotel's tidy state. It is a good option for travelers who prioritize cleanliness and a comfortable environment during their stay.
Staff
At Comfort Inn University, the staff receives commendation for their friendliness, professionalism and responsiveness. Guests frequently note that staff members are welcoming, consistently smiling and greet guests warmly each time they enter or leave the premises. The front desk staff stands out for their exceptional helpfulness and courteous demeanor, often going above and beyond to attend to guests' needs. Housekeeping also earns positive remarks for their accommodation and upkeep, ensuring clean and inviting rooms. Despite a few isolated incidents of unprofessional behavior, the overall impression of the staff is overwhelmingly positive with many guests highlighting their helpful recommendations for local dining and attractions and their attentive customer service throughout their stay.
Wi-Fi
Guests of Comfort Inn University have provided a mixed bag of feedback about the Wi-Fi experience. While some noted that the wifi was good with no disruption, a significant number faced connection issues. Frequent comments highlighted the Wi-Fi as weak, terrible and spotty with signals often dropping. Some guests mentioned that the wi-fi signal in the rooms was not good and had to call for wifi details upon check-in. The poor internet quality seemed to slow down phones and made browsing difficult at times. Despite a few positive mentions, the general consensus regarding Wi-Fi at this hotel leaned towards the negative.
Pool
Travelers visiting the Comfort Inn University can anticipate a generally positive pool experience, though there are some inconsistencies to be aware of. Many guests have described the pool as crystal clear, clean, well-maintained and toddler-friendly. Some visitors note that there is a nice outdoor pool, although it seems that it is located near the highway, which may affect the ambiance.
There have been comments about the indoor pool needing some improvement and occasional complaints about the size of the pool. While families with children seem to appreciate the pool, there have been repeated inconveniences regarding the pool's operating hours. Guests have pointed out that the pool often closes at 9pm and there have been multiple instances where the pool was closed for inspections or not open during their stay. Some even mentioned that the pool wasn't accessible for an entire weekend and that pictures on the website didn't accurately reflect the pool's condition due to some notable damage.
Despite these issues, reviews generally convey that when the pool is open, guests find it to be a pleasant feature of their stay.
Parking
The parking situation at Comfort Inn University presents a mixed picture based on guest feedback. On the positive side, many guests mentioned that there is plenty of parking space available with parking being very convenient and free. However, several reviews pointed out challenges such as overcrowded conditions, especially at night and the presence of large utility vehicles and contractors' trucks occupying numerous spots. These conditions often leave limited or no available parking spaces for other guests. Additionally, some travelers noted that the parking lot could be messy and that the parking spaces are a bit tight and small, making it difficult to park comfortably. Safety concerns were also mentioned about the adequacy of the parking lot with some cars appearing abandoned and overall conditions needing improvement. Overall, while there is an abundance of parking, enhancements in organization, space allocation and cleanliness could greatly improve the experience.
Business
Comfort Inn University offers a convenient location for business travelers, being close to a college, numerous restaurants and the airport. The rooms are well-equipped with several amenities, providing a comfortable and spacious environment. Guests noted the presence of helpful staff at the front desk always available for assistance. The conference facilities were appreciated, making it a suitable option for business trips. Room service is available to ensure a pleasant stay. Overall, Comfort Inn University provides good facilities and services for business travelers.
FAQ
Yes, Comfort Inn University has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Comfort Inn University.
No, Comfort Inn University doesn't allow dogs.
Yes, parking facilities are available at Comfort Inn University.
