Holiday Inn Winter Haven by IHG
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Summary of reviewsHoliday Inn Winter Haven by IHG, enjoys a superb location, praised by guests for its proximity to family-friendly attractions like Legoland and Peppa Pig Park, as well as a variety of dining options nearby, including Outback Steakhouse. Many guests commend the hotel for its high standards of cleanliness and spacious, comfortable rooms. Visitors frequently highlight the clean, well-maintained conditions of both the rooms and common areas with special appreciation for the comfort of the beds and quality of amenities.
The hotel's staff consistently receives positive reviews for their friendliness and exceptional service. From the front desk to the restaurant personnel, the staff's courteous and attentive nature contributes to a welcoming and comfortable stay. Guests noted the ease of check-in and check-out processes, further adding to the convenience enhanced by the hotel's strategic location.
Breakfast reviews are mixed; while many guests enjoy the variety and quality of food, praising the buffet and the attentiveness of the servers, some feel the breakfast is overpriced and lament its exclusion from the room rate. Despite these criticisms, the breakfast staff's commendable service positively impacts the overall dining experience.
A few minor issues such as noise near the lobby and elevator, occasional maintenance problems and rare cleanliness lapses were mentioned. However, these did not significantly detract from the overall positive experience of most guests. The hotel's focus on cleanliness, spacious rooms and the hospitable staff make Holiday Inn Winter Haven a favored choice for travelers.
Categories
The hotel's staff consistently receives positive reviews for their friendliness and exceptional service. From the front desk to the restaurant personnel, the staff's courteous and attentive nature contributes to a welcoming and comfortable stay. Guests noted the ease of check-in and check-out processes, further adding to the convenience enhanced by the hotel's strategic location.
Breakfast reviews are mixed; while many guests enjoy the variety and quality of food, praising the buffet and the attentiveness of the servers, some feel the breakfast is overpriced and lament its exclusion from the room rate. Despite these criticisms, the breakfast staff's commendable service positively impacts the overall dining experience.
A few minor issues such as noise near the lobby and elevator, occasional maintenance problems and rare cleanliness lapses were mentioned. However, these did not significantly detract from the overall positive experience of most guests. The hotel's focus on cleanliness, spacious rooms and the hospitable staff make Holiday Inn Winter Haven a favored choice for travelers.
Family Friendly Hotel
This hotel provides a comfortable stay with amenities suitable for families. Its location in Winter Haven offers convenient access to local attractions.
Hotel with Swimming Pool
This hotel has a nice pool area and a bar/restaurant, creating a relaxing atmosphere. It is family-friendly and offers free dining options for kids.
Outdoor Pool
Business Hotel
The Holiday Inn features standard business amenities, and meeting space. The hotel provides necessary services for business travelers.
Accessible Hotel
This hotel offers wheelchair-accessible parking, public washrooms, pool, fitness center, and business center. Handicap-accessible rooms are available with ample space, including options with accessible bathtubs and roll-in showers.
3-Star Hotel
This hotel is a popular choice, providing standard amenities and a comfortable environment. It is part of a well-known chain, ensuring a consistent level of quality and service.
Hotel for Honeymoon
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Holiday Inn Winter Haven by IHG, enjoys an excellent location that guests consistently praise. Its close proximity to popular attractions such as Legoland and Peppa Pig Park makes it an ideal choice for families. Numerous dining options are conveniently nearby, including an Outback Steakhouse right in front of the hotel, adding to the appeal for food enthusiasts.
Guests appreciate the cleanliness and spaciousness of the rooms, often highlighting the comfort of the beds and the availability of good hair products. The property itself is described as very clean, well-maintained and equipped with the necessary amenities, including a delightful outdoor pool.
The hotel's staff receives commendations for their friendliness and exceptional service, from the front desk to the restaurant personnel, contributing to a comfortable and welcoming stay. Ease of check-in and check-out processes and the hotel's proximity to various family homes, venues and the Advent Center further enhance its convenience.
Overall, Holiday Inn Winter Haven stands out for its superb location, cleanliness and attentive staff, making it a favored choice for visitors to the area.
Holiday Inn Winter Haven offers a breakfast experience that has garnered mixed feedback from its guests. Many travelers appreciated the breakfast, describing it as delicious and praising the variety of food options available. Guests found the breakfast buffet to be very good and well-attended by polite and attentive servers. Parents particularly appreciated the free breakfast and dinner for kids with paying adults.
However, there were some points of criticism. Several guests felt that the breakfast was overpriced for what was offered and others were disappointed that breakfast was not included in the room price. The quality of the buffet food received some negative comments with one guest mentioning moldy fruits and others describing the buffet as limited and not worth the additional cost. Despite these setbacks, the breakfast staff received commendations for their service, contributing positively to the overall dining experience.
The rooms at the Holiday Inn Winter Haven by IHG, receive high marks for their spaciousness, modern design and cleanliness. Guests frequently note that the rooms are roomy and comfortable, providing ample space for families and travelers. The beds and pillows contribute to a high level of comfort, enhancing the overall experience. The cleanliness of the rooms is a recurring theme with many visitors appreciating how well-kept and spotless the accommodations are.
Despite generally positive feedback, some guests did experience issues. A few mentioned noise problems, particularly those staying near the lobby and elevator. There were occasional maintenance issues, such as broken toilets in handicap rooms and loud air conditioners. A minor inconvenience noted was the absence of microwaves in the rooms. Moreover, one guest reported a poorly cleaned bathroom, which stands out against the otherwise consistently clean reviews.
The hotel’s location is highly praised for its proximity to Legoland and various dining options, making it a convenient choice for families. Overall, the spacious and clean rooms, combined with the helpful and polite staff, provide a reliable stay for those visiting Winter Haven.
Guest reviews of the Holiday Inn Winter Haven by IHG, generally highlight the comfort of the beds. Many guests noted that the beds were comfortable and clean, contributing to a restful stay. The bedding also received positive remarks, adding to the overall comfort. However, a few guests mentioned that they did not find the beds comfortable. Despite these occasional criticisms, the majority of feedback emphasizes the hotel's comfortable accommodations with some guests going as far as to express a desire for larger bed options such as double King rooms.
Guests of the Holiday Inn Winter Haven by IHG, frequently remark on the hotel's high standards of cleanliness. Many describe the hotel, including its rooms and common areas, as very clean, emphasizing that cleanliness is consistently maintained throughout their stay. The staff is noted for their friendliness, contributing positively to the overall clean and welcoming environment.
Positive aspects of the cleanliness include spacious and comfortable rooms that are both big and well-maintained. The hotel's housekeeping protocol ensures rooms are serviced after guests check out, enhancing the sense of privacy and cleanliness.
However, a few reviews mention minor issues such as musty odors in some bathrooms, dust and occasional dirty items like trash cans and duvets. Despite these isolated incidents, the general consensus highlights a meticulous commitment to cleanliness, making it a comfortable and inviting place to stay.
The staff at Holiday Inn Winter Haven by IHG, consistently receives positive feedback from guests. Many guests highlight that the entire team is not only friendly but also extremely accommodating and professional. The front desk staff, in particular, is frequently mentioned for being helpful, responsive and quick with check-ins. Guests appreciate the courteous and personable nature of the employees, noting their willingness to assist even during odd hours like 2am. Overall, the customer service is described as wonderful with every staff member contributing to a pleasant and welcoming atmosphere.
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Location
Guests appreciate the cleanliness and spaciousness of the rooms, often highlighting the comfort of the beds and the availability of good hair products. The property itself is described as very clean, well-maintained and equipped with the necessary amenities, including a delightful outdoor pool.
The hotel's staff receives commendations for their friendliness and exceptional service, from the front desk to the restaurant personnel, contributing to a comfortable and welcoming stay. Ease of check-in and check-out processes and the hotel's proximity to various family homes, venues and the Advent Center further enhance its convenience.
Overall, Holiday Inn Winter Haven stands out for its superb location, cleanliness and attentive staff, making it a favored choice for visitors to the area.
Breakfast
However, there were some points of criticism. Several guests felt that the breakfast was overpriced for what was offered and others were disappointed that breakfast was not included in the room price. The quality of the buffet food received some negative comments with one guest mentioning moldy fruits and others describing the buffet as limited and not worth the additional cost. Despite these setbacks, the breakfast staff received commendations for their service, contributing positively to the overall dining experience.
Rooms
Despite generally positive feedback, some guests did experience issues. A few mentioned noise problems, particularly those staying near the lobby and elevator. There were occasional maintenance issues, such as broken toilets in handicap rooms and loud air conditioners. A minor inconvenience noted was the absence of microwaves in the rooms. Moreover, one guest reported a poorly cleaned bathroom, which stands out against the otherwise consistently clean reviews.
The hotel’s location is highly praised for its proximity to Legoland and various dining options, making it a convenient choice for families. Overall, the spacious and clean rooms, combined with the helpful and polite staff, provide a reliable stay for those visiting Winter Haven.
Beds
Cleanliness
Positive aspects of the cleanliness include spacious and comfortable rooms that are both big and well-maintained. The hotel's housekeeping protocol ensures rooms are serviced after guests check out, enhancing the sense of privacy and cleanliness.
However, a few reviews mention minor issues such as musty odors in some bathrooms, dust and occasional dirty items like trash cans and duvets. Despite these isolated incidents, the general consensus highlights a meticulous commitment to cleanliness, making it a comfortable and inviting place to stay.
Staff
Yes, Holiday Inn Winter Haven by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Winter Haven by IHG.
No, Holiday Inn Winter Haven by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Winter Haven by IHG.
Yes, Holiday Inn Winter Haven by IHG has a gym.
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