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Summary of reviewsThe Cumberland Hotel Worcester is favorably noted for its central location, offering guests easy access to the town's attractions, shops, and dining options, making it an ideal base for exploring Worcester. While a few guests voiced concerns about security in the area, the hotel is generally appreciated for its convenience.
Breakfast at the hotel tends to receive positive remarks, with guests highlighting the quality of the food and the variety offered, particularly praising the omelettes and coffee. However, some have suggested that improvements in service speed and food temperature could enhance the experience further.
Guest rooms at the hotel are commonly described as comfortable and clean, contributing to restful stays. The spaciousness of certain suites, like the Presidential Suite, is appreciated, though some aesthetic updates are recommended to tackle signs of wear and enhance guest satisfaction. Issues such as torn lamp shades or dirty carpets have been mentioned, suggesting room for improvement.
Cleanliness in the hotel is seen positively in terms of room upkeep, yet there are areas that could be addressed to prevent issues noted by guests, such as dirty carpets and occasional pest sightings. Addressing these comments would significantly improve the overall stay for guests.
In conclusion, the Cumberland Hotel Worcester provides a comfortable and convenient stay for its guests, though slight enhancements in breakfast service, room maintenance, and cleanliness protocols could elevate the guest experience further. Show more
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Categories
Hotel with Swimming Pool
This hotel offers an outdoor swimming pool for guests to enjoy. It provides a refreshing escape during warmer days and a relaxing environment for leisure.
Outdoor Pool
Hotel with Parking
This hotel provides parking facilities for guests. It is centrally located and offers a range of amenities and services.
3-Star Hotel
The Cumberland Hotel offers an outdoor pool, a fitness center, and a restaurant. Rooms are clean and well-maintained. It provides essential amenities and services for a comfortable stay, with friendly staff and generally positive feedback regarding cleanliness and service.
Hotel with Outdoor Pool
The hotel offers an outdoor swimming pool for guests to enjoy. Additional leisure amenities available include a sauna and a spa tub.
Hotel near Golf Courses
Hotel near Vineyards
Historic Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Standard StudioProviding free toiletries, this studio includes a private bathroom with a bath or a shower. This studio features a tea and coffee maker, heating and a TV with satellite channels. The unit offers 1 bed.
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower. This double room has a tea and coffee maker, heating and a TV with satellite channels. The unit has 1 bed.
Standard Twin RoomProviding free toiletries, this twin room includes a private bathroom with a bath or a shower. This twin room features a tea and coffee maker, heating and a TV with satellite channels. The unit offers 2 beds.
Family RoomProviding free toiletries, this family room includes a private bathroom with a bath or a shower. This family room features a tea and coffee maker, heating, a TV with satellite channels and mountain views. The unit offers 2 beds.
Deluxe Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower. This double room has a tea and coffee maker, heating, a TV with satellite channels and mountain views. The unit has 1 bed.
Deluxe Twin RoomOffering free toiletries, this twin room includes a private bathroom with a bath or a shower. This twin room has a tea and coffee maker, heating and a TV with satellite channels. The unit has 2 beds.
SuiteThis suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. This suite features a tea and coffee maker, heating, a TV with satellite channels and mountain views. The unit offers 3 beds.
Standard King RoomProviding free toiletries, this double room includes a private bathroom with a bath. This double room features a tea and coffee maker, heating and a TV with satellite channels. The unit offers 1 bed.
Guest Reviews
6.8
Rated
Location
The Cumberland Hotel in Worcester offers a central location that proves highly convenient for guests attending nearby conferences or exploring the town's amenities. Situated near shops and a variety of dining options, this hotel serves as an accessible base for travelers looking to immerse themselves in the local scene. Its position in the heart of the town provides easy access to surrounding services and attractions. However, some guests noted concerns about security in the area, suggesting that while the location is generally practical, it may not be ideal for those prioritizing a sense of safety. Overall, the hotel’s placement is appreciated for its convenience and access to Worcester's vibrant offerings.
Breakfast
The breakfast experience at the Cumberland Hotel Worcester receives mixed reviews from guests. Many praised the breakfast for its excellent quality, highlighting the delicious omelettes and commendable selection of cereals, hot food, and excellent coffee. Some guests found it to be amazing and satisfying. However, a few reviews noted areas for improvement, mentioning that the breakfast service was slow and the buffet presentation could be better. Other guests felt that the food was not warm enough and described the quality as not living up to expectations at times. Despite the negative aspects, the overall breakfast experience at the hotel garners generally positive remarks, though some guests wish for improvements in service speed and food temperature.
Rooms
The rooms at Cumberland Hotel Worcester present a mixed experience for guests. Positively, many guests found the rooms to be comfortable and enjoyed restful nights in clean environments. Spaciousness is often noted, with the Presidential Suite being described as clean and well-maintained. Despite this, certain aspects of the rooms could benefit from some updates, as several reviews mention a need for attention, with some areas showing signs of wear such as torn lamp shades and dirty carpets. While some rooms are described as small and tired, others highlight easy access to the outside, adding convenience for guests. Overall, the comfort and cleanliness provide a solid foundation, though aesthetic improvements could enhance the overall experience.
Cleanliness
The Cumberland Hotel Worcester presents a mixed picture when it comes to cleanliness. On the positive side, the rooms are often described as clean and comfortable, providing a welcoming environment for guests. Several reviews highlight the cleanliness of the rooms, indicating a generally pleasant experience in this aspect.
However, there are some concerns that guests have noted. Carpets in the hotel have been frequently mentioned as dirty, suggesting they could benefit from cleaning or replacement to enhance the overall appearance and hygiene of the facility. Some guests encountered cockroaches, raising questions about pest control measures in place. Additionally, items found under the bed and instances of dirty cups and spoons have been pointed out, indicating room for improvement in the hotel's cleaning protocol.
While the hotel manages to offer clean rooms, addressing these cleanliness issues comprehensively would improve the guest experience significantly.
Yes, Cumberland Hotel Worcester has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Cumberland Hotel Worcester.
Yes, Cumberland Hotel Worcester welcomes dogs.
Yes, parking facilities are available at Cumberland Hotel Worcester.