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Summary of reviewsWaverley Hotel is a highly regarded establishment in Cumbria, offering an enviable location right in the heart of town. Its proximity to shops, bars, local theatres and public transportation makes it an ideal base for both leisure travelers and explorers who wish to visit attractions like the Lake District and the Fells. Despite being centrally located, the hotel is nestled in a quiet, residential area ensuring a peaceful and serene stay.
The breakfast experience at the Waverley Hotel is frequently lauded by guests. Featuring a varied and abundant buffet selection, ranging from cereals to a full English breakfast, the quality and taste are consistently described as excellent and delicious. The friendly, attentive staff and the self-service option with a range of hot and cold foods further enhance the experience. Dinner also receives widespread acclaim with guests highlighting the fantastic quality, generous portions and extensive menu options. Roasts, pies and homemade chips are particular favorites and the service is often described as quick and courteous.
The hotel’s rooms are noted for their cleanliness and comfort. Although there are some mentions of the need for updates and refurbishment in certain areas, the overall sentiment is positive with many guests appreciating the comfortable beds, well-decorated spaces and well-equipped facilities. The cleanliness extends beyond the rooms to the entire hotel, including common areas like the bar, which guests describe as always clean and tidy.
The staff at the Waverley Hotel are repeatedly praised for being exceptionally friendly and helpful. Their welcoming and accommodating nature is highlighted across numerous reviews with special mentions of their willingness to assist with early check-ins and room upgrades. Positive interactions with the staff extend throughout the hotel, contributing to a well-managed establishment with a highly competent and cheerful team.
In conclusion, while there are occasional notes for improvement, the Waverley Hotel boasts an excellent location, outstanding breakfast and dinner options, comfortable rooms, high cleanliness standards and exceptional staff service, ensuring a pleasant and satisfying stay for its guests. Show more
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Categories
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Cheap Hotel
Room Types
Single RoomThis small single room has and en-suite shower room, Egyptian cotton bedding, tea/coffee making facilities and free WiFi.
Superior King/Twin RoomFree WiFi, a changeable twin or zip-and-link king-size bed and an en-suite bathroom are featured in this room, along with Egyptian cotton bedding and tea/coffee making facilities.
SuiteThis suite consists of 2 rooms, one featuring either a King-size bed or 2 singe and one featuring either a Queen size or 2 single. It comes with Egyptian cotton bedding, Freeview TV, Ironing Board and tea/coffee facilities. The private bathroom is en-suite and comes with a shower.
Please note this room is on the third floor with no lift.
Please state your bedding preference in advance.
Standard Twin RoomFree WiFi, a full en-suite bathroom and Egyptian cotton bedding are featured in this room, along with tea/coffee making facilities.
Double RoomFeatures include free WiFi, Egyptian cotton bedding, and tea and coffee making facilities.
Twin RoomA superior twin room with an en suite shower room. It features free WiFi and Egyptian cotton bedding. Tea/coffee making facilities and complimentary toiletries are also provided.
Standard Single RoomFree WiFi, a full en suite Shower bathroom and Egyptian cotton bedding are featured in this room, along with tea/coffee making facilities
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room features a wardrobe, an electric kettle, a carpeted floor, a flat-screen TV, as well as city views.
Guest Reviews
7.6
Good
Location
Waverley Hotel offers an enviable location for travelers looking to explore Cumbria. Nestled in the centre of town, this hotel is only a short walk away from shops, bars and local theatres, making it a convenient base for both leisure and exploration. Its proximity to both the bus and train stations provides easy access to other areas and attractions, including the picturesque Lake District and the Fells. The hotel is situated in a quiet, residential area, ensuring a peaceful stay despite its central location. Guests have found the area to be quite handy for exploring the local surroundings and appreciated the short distance to the town centre. Waverley Hotel stands out with its combination of a central, easily accessible and serene location, ideal for both short visits and longer stays.
Breakfast
The breakfast experience at Waverley Hotel consistently receives high praise from guests. With a varied and abundant selection, the buffet-style breakfast has something for everyone, from cereal to a full English breakfast and hot foods. The quality and taste of the breakfast are frequently described as excellent, amazing, fantastic and delicious.
Guests appreciate the plentiful offerings and the good value for the price, citing the breakfast as superb, outstanding and well-presented. Many reviews highlight the friendly, attentive and helpful staff, contributing to the overall positive experience. Freshly made eggs and the self-service option with a good range of hot and cold foods further enhance the appeal.
Despite a minor note about breakfast timing, the overall sentiment is overwhelmingly positive. Guests consistently enjoy the quality, range and presentation of the breakfast, making it a standout feature of the hotel.
Dinner
Dinner at the Waverley Hotel has received widespread acclaim from guests with many highlighting the fantastic quality and generous portion sizes. The menu offers a wide range of options, ensuring there is something for everyone to enjoy. Diners frequently praise the excellent service, describing it as quick and courteous. The roasts, pies and homemade chips stand out as particular favorites. Guests have consistently enjoyed delicious and good value evening meals, finding the food to be both fresh and well-cooked. Despite one negative remark about a dried-out salmon and a minor issue with a chicken curry, the overall consensus is that the Waverley Hotel delivers excellent dining experiences.
Rooms
The Waverley Hotel offers a variety of rooms that guests generally find to be clean and comfortable. Many reviews highlight the cleanliness of the rooms, including the bedding and facilities and several guests appreciated the comfortable beds and well-equipped spaces. The rooms vary in size with some being spacious and offering ample room for families or business travelers. Many found the décor to be pleasant and the rooms nicely decorated. Several guests mentioned that the rooms were well-presented and tidy.
However, there were some recurring notes on the need for updates and refurbishment, indicating that aspects of the rooms appear a bit outdated or tired. Specific issues like noise, small room size and insufficient temperature control were also noted by some guests. Despite these drawbacks, the overall sentiment suggests that the rooms provide a satisfactory experience, particularly given the cleanliness and comfort offered.
Beds
At the Waverley Hotel, guests consistently highlight the comfort of the beds as a strong point. Most feedback praises the beds for being incredibly comfortable with a significant number of guests describing them as "comfy" and "extremely comfortable." Many appreciated the generous size of the beds, using terms like "large" and "massive" to emphasize the spaciousness, which contributed to an overall restful sleep experience.
However, there are a few mentions of wear and tear, such as sagging mattresses and some instances where the springs could be felt, which detracted from the comfort for a minority of guests. Despite these occasional issues, the consensus suggests that the hotel beds are generally well-received for their comfort and cleanliness, making for a pleasant stay.
Cleanliness
The Waverley Hotel receives commendable praise for its cleanliness with numerous guests highlighting their positive experiences. Numerous reviews emphasize the spotless condition of both rooms and bathrooms. Common mentions include rooms being very clean, well-presented and comfortable with some noting newly refurbished spaces that added to the pristine atmosphere. Fresh towels provided daily and clean, comfortable bedding contribute to the overall satisfaction.
One can infer that the hotel maintains high standards, as phrases like immaculate, very clean rooms and spotlessly clean are frequently quoted. The hotel itself is described as always clean and tidy, creating a welcoming ambiance. Positive mentions extend to areas beyond the rooms, including the bar, which is also noted for its clean environment.
However, occasional issues were reported. Some guests pointed out the necessity for attention in certain rooms with damp smells, insufficient cleanliness in bathrooms and dirty staircases. Despite these isolated incidents, the prevailing sentiment leans towards satisfaction with the hotel's cleanliness and the attentive staff, notably mentioned as pleasant and friendly. Overall, cleanliness is a standout feature at the Waverley Hotel, contributing significantly to a comfortable stay.
Staff
The Waverley Hotel has garnered a stellar reputation for its staff, who are frequently described as exceptionally friendly and helpful. Numerous reviews highlight the welcoming and accommodating nature of the team, ensuring a pleasant experience from check-in to check-out. The staff's willingness to assist, including early check-ins and room upgrades, is often noted and appreciated by guests. The hotel's staff are repeatedly praised for their attentiveness and cheerful demeanor, going above and beyond to ensure guest satisfaction. Their positive interactions extend to all areas of the hotel, from reception to the bar. Additionally, the quality of food complements the hospitable service, creating an overall impression of a well-managed establishment with a highly competent and amicable team.
No, Waverley Hotel doesn't have any pool.
No, a spa isn't available at Waverley Hotel.
No, Waverley Hotel doesn't allow dogs.
No, parking facilities aren't available at Waverley Hotel.