The Holiday Inn Basingstoke by IHG receives mostly positive reviews from guests, highlighting several key aspects of the hotel experience. Its location is frequently praised for its convenience, offering easy access to Basingstoke town center, major travel routes, and local venues like The Anvil, while still providing tranquility. The ample, free parking facilities are a notable benefit for travelers, adding value to their stay.
Guests enjoy the quality and variety of the breakfast, with positive remarks about the fresh and tasty options available, catering to various dietary needs. The pleasant dining ambiance and friendly, accommodating staff further enhance the breakfast experience, offering a great start to the day. Dinner services, though slightly limited in options, receive compliments for food quality, particularly the bar fish and chips.
The hotel's rooms are generally described as clean, spacious, and comfortable, equipped with necessary amenities that add to a pleasant stay. While some reviews suggest updating certain areas, the overall cleanliness and comfort are appreciated by guests. The staff is commended for their friendliness and exceptional service, notably at reception, where team members frequently go above and beyond to ensure guest satisfaction.
In terms of amenities, free WiFi is available throughout the hotel with some noted areas for improvement. The hotel is highly accessible due to its ample parking, making it ideal for families and guests traveling by car. Bed comfort varies, with many guests finding the beds relaxing, although some express concerns over firmness.
The hotel consistently offers a welcoming and well-maintained environment. While there are constructive comments regarding decor and bed comfort, the overall positive experience at the Holiday Inn Basingstoke by IHG makes it a favored choice for both leisure and business travelers seeking convenience, cleanliness, and friendly service.
The Village Hotel Basingstoke is a great location for those looking for a convenient stay in the town centre. The breakfast options provide great value for money with friendly and helpful staff, although some guests had mixed experiences with the quality and wait times for dinner. The rooms are modern, well-designed and clean with some minor issues reported regarding space and decor. The staff at the hotel are enthusiastic, professional and go above and beyond to ensure an enjoyable stay. While some guests had mixed experiences with the wifi, the gym facilities are excellent and convenient, though some guests reported noise issues. The pool is commendable and clean with some guests having issues with its size during busy periods. On weekends, guests appreciate the free parking available with the hotel. Above all, the beds are very comfortable and cozy, making for a great night's sleep.
The Apollo Hotel in Basingstoke is praised for its excellent location, making it an ideal choice for those visiting local attractions and amenities. Its proximity to Basingstoke Hospital and easy access to transportation routes like the M3 and the ring road are frequently highlighted. The hotel offers a quiet and convenient base for exploring, with walking distance access to bus routes and the train station.
The dining experiences at Apollo Hotel are often commended, particularly the breakfast, which is noted for its variety and quality. Guests enjoy the hearty, freshly prepared options in a pleasant dining environment, complemented by attentive and friendly staff. Similarly, dinner at the Vespers Fine Dining Restaurant and the Library Bar garners positive feedback for well-prepared, tasty meals and good service, despite some noted limitations in menu variety.
The hotel's staff are widely praised, consistently highlighted as attentive, polite, and accommodating, enhancing the guest experience significantly. Their genuine care and cheerful demeanor are noted as standout features, often mentioned as a major positive aspect of the stay.
The accommodation is generally described as comfortable and spacious, with clean and well-maintained rooms. The hotel's leisure amenities, including a gym, pool, sauna, and spa, offer added value and are well-received by guests seeking relaxation and fitness options. The swimming pool, in particular, is seen as a delightful feature, appreciated by families and offering an enjoyable atmosphere.
Families find the hotel accommodating, with spacious rooms catering well to their needs. The hotel’s family-friendly setup, convenient location, and joyful swimming pool experiences are often highlighted. Furthermore, the ample free parking adds a level of convenience for guests traveling by car.
While the beds are largely described as comfortable, the firmness of pillows and mattresses receives mixed feedback. Some guests mention room maintenance issues, including dated furnishings and occasional odors. Despite these inconsistencies, the Apollo Hotel stands out for its prime location, welcoming staff, and favorable amenities, providing a satisfactory and comfortable experience for most visitors.
The Beach Arms by Innkeeper's Collection stands out for its peaceful and convenient location, making it an ideal base for a variety of activities and excursions. Its proximity to the Bombay Sapphire Distillery, the M3 for easy access to London or Southampton and nearby wedding venues like Oakley Hall, enhances its appeal. Guests enjoy the quiet rural surroundings, ample parking and the convenience of urban amenities close by without the city's hustle and bustle.
Breakfast generally gets positive reviews for its fresh, hot and hearty servings, particularly the full English breakfast. Despite some complaints about limited options and occasional service issues, most guests appreciate the value and quality of the morning fare. Dinner experiences are mixed with the carvery often praised for its taste and value, though the menu variety and food quality could be improved.
Rooms receive commendations for their spaciousness, comfort and cleanliness with many appreciating the modern bathroom facilities and comfortable beds. However, minor maintenance issues and outdated decor in some rooms have been noted. Cleanliness is mostly favorable despite some specific lapses in communal areas and bathrooms.
The hotel's staff are frequently highlighted for their friendliness, helpfulness and professionalism, significantly contributing to a positive guest experience. Despite occasional availability issues, the staff's welcoming nature and attentive service are widely appreciated.
Parking facilities are highly regarded for their ample space, convenience and ease of access. Families find the accommodation particularly suitable, enjoying the spacious and clean rooms and the accommodating staff. Beds receive mixed feedback with many finding them comfortable, though some guests describe them as overly firm.
While the WiFi quality is inconsistent, the three-star rating portrays The Beach Arms by Innkeeper's Collection as a reliable, value-for-money option for short stays. Overall, it provides a satisfactory experience with commendable aspects such as location, staff service and cleanliness.
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Family
3 Star
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