The Moment Hotel Yilan by Lakeshore
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Summary of reviewsThe Moment Hotel Yilan by Lakeshore enjoys a prime and serene location within the Chuan Yi Cultural Park, offering guests convenient access to local cultural attractions such as the Arts and Craft Center and the Heritage Center. Families particularly appreciate the proximity to recreational spots and performance areas, making it an ideal choice for those interested in a leisurely rural lifestyle and cultural immersion. The park provides a scenic and tranquil backdrop, perfect for evening strolls.
Guests consistently praise the hotel's breakfast, highlighting its rich variety of local ingredients and flavorful dishes. The buffet-style breakfast offers an impressive array of options, served in a beautiful setting that enhances the overall dining experience. The staff's attentiveness and enthusiasm contribute significantly to the positive reviews, although some improvements in the breakfast environment are suggested.
Dinner experiences receive mixed feedback. While some guests commend specific dishes like the crab banquet, others find the dinner options limited and note the inconvenience of the restaurant's distance from guest rooms, particularly in bad weather. Suggestions include increasing meal variety and improving the cost-performance ratio.
The spacious and well-designed rooms cater well to families, featuring amenities like multiple sinks, partitioned living areas and floor-to-ceiling windows. Cleanliness is generally good but could be enhanced, as some guests report minor issues like dust and occasional maintenance problems. The vintage decor and comfortable Slumberland mattresses are standout features, although more attention to bathroom cleanliness and functionality is needed.
Staff service is a highlight with guests noting the team's friendly, polite and attentive nature. The staff's dedication to ensuring a pleasant stay significantly contributes to the hotel's positive reputation, despite occasional understaffing at the front desk.
Families find The Moment Hotel Yilan by Lakeshore particularly appealing due to the spacious rooms and plethora of children-friendly activities. The hotel's location within a traditional arts park and accessible amenities make it ideal for a memorable family experience. However, the accessibility features require improvement with specific issues like the lack of an elevator to the second floor and suggestions to relocate the breakfast area to accommodate guests with mobility challenges.
In summary, The Moment Hotel Yilan by Lakeshore offers a restful and culturally enriching experience, bolstered by excellent staff service, a delightful breakfast and family-friendly facilities, although some areas could benefit from further refinement to enhance the overall guest experience.
Categories
Guests consistently praise the hotel's breakfast, highlighting its rich variety of local ingredients and flavorful dishes. The buffet-style breakfast offers an impressive array of options, served in a beautiful setting that enhances the overall dining experience. The staff's attentiveness and enthusiasm contribute significantly to the positive reviews, although some improvements in the breakfast environment are suggested.
Dinner experiences receive mixed feedback. While some guests commend specific dishes like the crab banquet, others find the dinner options limited and note the inconvenience of the restaurant's distance from guest rooms, particularly in bad weather. Suggestions include increasing meal variety and improving the cost-performance ratio.
The spacious and well-designed rooms cater well to families, featuring amenities like multiple sinks, partitioned living areas and floor-to-ceiling windows. Cleanliness is generally good but could be enhanced, as some guests report minor issues like dust and occasional maintenance problems. The vintage decor and comfortable Slumberland mattresses are standout features, although more attention to bathroom cleanliness and functionality is needed.
Staff service is a highlight with guests noting the team's friendly, polite and attentive nature. The staff's dedication to ensuring a pleasant stay significantly contributes to the hotel's positive reputation, despite occasional understaffing at the front desk.
Families find The Moment Hotel Yilan by Lakeshore particularly appealing due to the spacious rooms and plethora of children-friendly activities. The hotel's location within a traditional arts park and accessible amenities make it ideal for a memorable family experience. However, the accessibility features require improvement with specific issues like the lack of an elevator to the second floor and suggestions to relocate the breakfast area to accommodate guests with mobility challenges.
In summary, The Moment Hotel Yilan by Lakeshore offers a restful and culturally enriching experience, bolstered by excellent staff service, a delightful breakfast and family-friendly facilities, although some areas could benefit from further refinement to enhance the overall guest experience.
Family Friendly Hotel
This hotel is connected to the National Center for Traditional Arts, which has lots of children's activities. It is a great choice with family rooms.
Hotel with Free Wi-Fi
Features free WiFi, a restaurant, and is located near the National Center for Traditional Arts. User reviews highlight the cleanliness and convenient location for exploring the cultural park.
Hotel with EV Charging Stations
This hotel is included in this list because it offers EV charging facilities for guests.
Hotel Taking Steps Towards Sustainability
Business Hotel
Accessible Hotel
About The Moment Hotel Yilan by Lakeshore
License: 府旅觀字第1120165347號
Guest Reviews
Location
Families will appreciate the easy access to cultural performance areas and the chance to introduce children to traditional arts and a slow-paced rural lifestyle. The surroundings are relaxed, fostering a comfortable and inviting atmosphere. Visitors also praise the hotel's proximity to recreational spots such as Dongshan River and the Heritage Center, enhancing the overall experience.
The direct access to the large, meticulously planned park provides ample opportunities for leisurely strolls and enjoying the evening scenery. The atmosphere is especially charming in the evenings when the park is less crowded. While some mention that the hotel is somewhat far from the city center and the parking lot can be inconveniently located, these minor drawbacks do little to detract from the overall positive experience.
Staff service at the hotel is commendable, noted for its excellent and friendly attitude, which further enriches the stay. Given these advantages, The Moment Hotel Yilan by Lakeshore stands out as a well-located sanctuary for those seeking both relaxation and cultural enrichment.
Breakfast
The buffet-style setup allows guests to enjoy a selection of dishes, all of which come highly recommended. The breakfast is notable not just for its taste but also for its value for money. The environment in which the breakfast is served also adds to the overall positive experience with several guests mentioning the beautiful setting.
The staff's enthusiasm and attentiveness further enhance the dining experience, as they are eager to suggest dishes and ensure guests have a memorable meal. Despite a few minor comments about the need for improvements in the breakfast environment, the overwhelming consensus is that the breakfast at The Moment Hotel Yilan by Lakeshore is a must-try, providing a delicious and culturally-rich start to the day.
Dinner
However, there are positive remarks as well. The crab banquet included in the one-night, two-meal package received praise for its excellence and some guests found the dinner to be very delicious overall. Despite these commendations, other reviews pointed out that the food could be a bit salty and that the cost-performance ratio at Man Zuan Lou was particularly low. In summary, while there are standout dishes, the overall dining experience at the hotel’s restaurant appears to fall short of expectations for some guests.
Rooms
The thoughtful room layouts, featuring features like two sinks, separated wet and dry areas and multiple independent rooms, cater well to the needs of larger groups. The presence of floor-to-ceiling windows, providing ample natural light, is a noteworthy touch that enhances the overall ambiance. Bedding comfort also stands out with many guests praising the Slumberland mattresses.
Special room types, such as the quadruple rooms with partitions and small living rooms, receive positive feedback for their unique design and ample storage space. However, some practical issues were noted, such as small shower areas and minor bathroom equipment problems. While the hotel provides luggage delivery services, which is particularly useful for rooms situated on the upper floors, a few guests mentioned the absence of screen windows and a need for improved room cleanliness in some cases.
The vintage decor of the rooms adds a charming touch that complements the comfortable beds and well-thought-out amenities, including snacks and drinks. Overall, the rooms offer a restful experience with thoughtful extras to enhance guests' stay, but there is some room for improvement in certain areas to meet higher standards of quality.
Beds
Cleanliness
However, there are recurring mentions of specific areas needing improvement. Guests have pointed out issues such as spider webs in corners, dust on surfaces and occasional strands of hair found in various spots, including the bedsheets and floor. Bathroom cleanliness is another area of concern with moldy walls and a persistent moldy smell being reported. Some reviews also highlight that certain amenities and facilities appear relatively old and are not well-maintained.
Housekeeping attention to detail could be improved with several remarks about visible dust and less than ideal cleanliness of items like teacups and sofas. Additionally, problems with room maintenance, such as clogged shower drains and malfunctioning toilet flush buttons, have been brought up by guests.
While the environment is generally clean and maintained, the hotel could benefit from a more thorough and detail-oriented approach to housekeeping to address the specific cleanliness issues raised by guests.
Staff
Family
The hotel's location in a traditional arts park adds a special touch, allowing for engaging experiences in traditional arts and a leisurely rural lifestyle. Evening activities and performances make this hotel an ideal choice for those traveling with children, ensuring that there is always something to do. Additionally, the thoughtful and accommodating staff contribute to a welcoming atmosphere with accessible rooms available for guests with disabilities.
The park surrounding the hotel is both beautiful and convenient, enhancing the overall stay with its serene environment. Overall, The Moment Hotel Yilan by Lakeshore stands out as a perfect spot for family outings, providing relaxation, entertainment and cultural experiences in a thoughtfully designed setting.
Accessible
However, the hotel's accessibility features are insufficient overall. The second floor is accessible only by stairs with no elevator, making it particularly challenging for elderly guests or those with mobility issues. The lack of an elevator not only affects access to rooms but can also be inconvenient when carrying luggage up and down.
Suggestions for improvement include relocating the breakfast area to the first floor to better accommodate guests with mobility challenges. Despite the hotel's efforts to provide accessible rooms, these areas highlight areas that could benefit from enhanced facilities and planning to ensure a truly inclusive experience for all guests.
No, The Moment Hotel Yilan by Lakeshore doesn't have any pool.
No, a spa isn't available at The Moment Hotel Yilan by Lakeshore.
No, The Moment Hotel Yilan by Lakeshore doesn't allow dogs.
No, parking facilities aren't available at The Moment Hotel Yilan by Lakeshore.
No, The Moment Hotel Yilan by Lakeshore doesn't have a gym.
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