The Segond Hotel
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Summary of reviewsThe Segond Hotel in Gozo offers a serene and idyllic retreat, perfect for those seeking tranquility away from the city's hustle and bustle. Nestled in Xaghra, it provides easy access to picturesque beaches like Ramla Bay and a vibrant town square featuring numerous restaurants and bars. Although the hotel may initially be challenging to locate, its peaceful surroundings and beautiful views make it a hidden gem. The modern, newly renovated structure is praised for its cleanliness and quiet ambiance, ideal for a restful stay.
The breakfast experience is highly commendable with a wide variety of options catering to different tastes, including vegetarian and gluten-free choices. The fresh fruit, warm croissants and cappuccinos are particularly appreciated. The breakfast station is clean, well-kept and the friendly staff enhances the overall atmosphere. Dinner options are also positively reviewed, especially the delightful Indian buffet available on weekends, though the offerings may be somewhat limited.
Rooms at The Segond Hotel are spacious, stylishly decorated and well-equipped with modern amenities, including soundproof windows and air conditioning. Cleanliness is consistently highlighted with guests frequently noting the top-notch housekeeping standards. The spacious, comfortable beds are a standout feature, contributing to restful nights. Accessibility is also a plus with several rooms designed for wheelchair access.
The staff receives widespread acclaim for their friendliness, helpfulness and professionalism. From the reception to the housekeeping and restaurant teams, the staff ensures a pleasant stay for guests, often going above and beyond to accommodate needs. However, the WiFi service receives criticism for being unreliable and slow, detracting slightly from the overall experience.
The rooftop pool, while offering scenic views, is considered small and sometimes underdeveloped. Despite these minor drawbacks, the pool area provides a relaxing spot for brief respites. Families find the hotel accommodating with spacious suites, kid-friendly amenities and a welcoming atmosphere for both adults and children.
Despite mixed opinions about its four-star rating, the hotel is praised for its exceptional cleanliness, delightful breakfast and outstanding staff service, making it a splendid choice among accommodations in Malta. Overall, The Segond Hotel offers a harmonious blend of convenience, comfort and peace, making it highly recommended for various types of travelers, including families, vacationers and business travelers.
Categories
The breakfast experience is highly commendable with a wide variety of options catering to different tastes, including vegetarian and gluten-free choices. The fresh fruit, warm croissants and cappuccinos are particularly appreciated. The breakfast station is clean, well-kept and the friendly staff enhances the overall atmosphere. Dinner options are also positively reviewed, especially the delightful Indian buffet available on weekends, though the offerings may be somewhat limited.
Rooms at The Segond Hotel are spacious, stylishly decorated and well-equipped with modern amenities, including soundproof windows and air conditioning. Cleanliness is consistently highlighted with guests frequently noting the top-notch housekeeping standards. The spacious, comfortable beds are a standout feature, contributing to restful nights. Accessibility is also a plus with several rooms designed for wheelchair access.
The staff receives widespread acclaim for their friendliness, helpfulness and professionalism. From the reception to the housekeeping and restaurant teams, the staff ensures a pleasant stay for guests, often going above and beyond to accommodate needs. However, the WiFi service receives criticism for being unreliable and slow, detracting slightly from the overall experience.
The rooftop pool, while offering scenic views, is considered small and sometimes underdeveloped. Despite these minor drawbacks, the pool area provides a relaxing spot for brief respites. Families find the hotel accommodating with spacious suites, kid-friendly amenities and a welcoming atmosphere for both adults and children.
Despite mixed opinions about its four-star rating, the hotel is praised for its exceptional cleanliness, delightful breakfast and outstanding staff service, making it a splendid choice among accommodations in Malta. Overall, The Segond Hotel offers a harmonious blend of convenience, comfort and peace, making it highly recommended for various types of travelers, including families, vacationers and business travelers.
4-Star Hotel
This hotel features a seasonal outdoor swimming pool, a terrace, and family rooms. It offers express check-in/check-out, luggage storage, and free Wi-Fi throughout the property. The hotel is non-smoking and provides a comfortable stay in a quiet location.
Hotel with Outdoor Pool
This hotel has a seasonal outdoor swimming pool.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Private Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Private Pool Rooms
Guest Reviews
Nestled in the serene and idyllic setting of Gozo, The Segond Hotel offers a peaceful retreat away from the hustle and bustle of city life. Its location in Xaghra ensures guests are within walking distance of picturesque beaches, particularly Ramla Bay and the vibrant town square with its assortment of restaurants and bars. Conveniently positioned near multiple bus stops, the hotel provides easy access to public transportation, although some guests note the buses can be unreliable.
Street parking is typically available and the central position of the hotel makes it an excellent base for exploring the entire island. The proximity to notable landmarks, such as the Ggantija Temple, further enhances its appeal. While the hotel is located slightly off the main tourist track—making it a bit remote from some city center attractions—this seclusion is greatly appreciated by those seeking tranquility.
The modern and newly renovated structure is praised for its cleanliness and quiet ambiance, making it a perfect spot for a restful stay. Though slightly challenging to locate initially, once found, its serene surroundings and beautiful views make it a hidden gem. Ideal for those looking to escape the noise and crowds, yet still be within easy reach of Gozo's highlights, The Segond Hotel offers a harmonious blend of convenience and peacefulness in a prime location.
The breakfast experience at The Segond Hotel generally receives high praise with many guests finding it excellent, amazing and delicious. The buffet offers a wide variety of options, catering to different tastes, including vegetarian choices and even gluten-free bread upon request. Many guests highlight the quality and taste of the food with particular appreciation for the fresh fruit, warm croissants, cappuccinos and English breakfast items.
The breakfast station is described as clean and well-kept and the atmosphere during breakfast is often noted as pleasant. The hotel's staff receive commendations for their friendliness and helpfulness, enhancing the breakfast experience.
Some guests mentioned the need for more variety, particularly in the sweet section and expressed disappointment in the consistency or quality of certain items. Despite these minor criticisms, the overall sentiment remains positive with the breakfast described as hearty, plentiful and sufficient for a day of sightseeing. The balance of savory and sweet items, along with the attentive service, contributes to a satisfying start to the day for most visitors.
The Segond Hotel features a commendable dining experience, particularly for breakfast and dinner. Guests frequently praise the hotel's restaurant for the variety of dishes offered at reasonable prices. The meals are considered great value for money, catering to a wide range of tastes. Highlights include a delightful Indian buffet available on Friday and Saturday nights, which many guests found to be top-notch and lovely.
However, the dinner offerings are limited to evenings from Friday through Sunday and some found the available options somewhat limited with cuisine primarily comprising Indian, Turkish dishes and pizza. Despite some guests experiencing less satisfying meals and higher dinner prices, others reported enjoying delicious dinners served with wine.
Overall, while the hotel’s restaurant stands out for its specific dinner specialties on weekends, those seeking more dining options might prefer exploring the village center, which offers a variety of restaurants to choose from. Recommended nearby dining spots include Ta Pennellu in Marsalforn, known for its fresh fish dishes.
The Segond Hotel's rooms have garnered praise for their cleanliness, spaciousness and modern amenities. Guests frequently highlight the large, comfortable beds and well-equipped rooms, making it an ideal choice for families and travelers needing more space. The decor is noted for being stylish and newly renovated, adding to the overall comfort and enjoyment of the stay. Rooms offer functional amenities such as soundproof windows, air conditioning and mini-fridges, although a few reviews mentioned the absence of a safe and some minor cleaning oversights like uncleaned terraces.
Accessibility is a strong point with several rooms providing wheelchair access, which is a thoughtful touch for guests with mobility issues. The hotel's quiet location also contributes to a restful experience away from the hustle and bustle.
While most reviews are glowing, a few guests pointed out issues such as rooms being too humid or cramped, lack of a jacuzzi and minimal natural light due to high windows. However, the positives overwhelmingly outweigh the negatives with multiple mentions of spacious, comfortable and well-decorated rooms that live up to expectations. The hotel also seems to accommodate late check-ins seamlessly, enhancing guest satisfaction.
Overall, guests find The Segond Hotel's rooms to be superbly maintained with modern touches and ample space, making it a highly recommended stay for both short and extended visits.
The beds at The Segond Hotel receive overwhelmingly positive feedback from guests, highlighting their comfort and size. Many reviewers emphasize the super comfortable and very comfortable beds with some noting they haven't slept so well in a long time. King-sized beds and clean, big bedding enhance the stay. The bedding itself is frequently described as super comfortable. However, opinions on the beds are not universally glowing - there are mentions of hard beds, itchy bedsheets and uncomfortable pillows from a few guests. Sofa beds commonly receive criticism for discomfort and being too low to the floor. Despite these occasional concerns, the primary takeaway is that The Segond Hotel offers impressively comfortable beds that contribute to a restful night's sleep. Rooms are described as spacious, clean and comfortable, adding to the overall positive experience.
The Segond Hotel has garnered significant praise for its impeccable cleanliness, consistently described as super clean and spotlessly clean. Guests frequently highlight the top-notch and exceptional cleaning standards. Rooms are mentioned to be very clean, spacious and modern, often boasting fresh interiors and neat designs. The hotel itself is also flagged for being modern, well-maintained and adorned with lovely decor.
Moreover, visitors appreciate the comfort of the rooms, describing them as clean and comfortable or clean and cosy. Bathrooms are noted to be huge and modern, adding to the overall cleanliness and freshness. The hotel’s peaceful and quiet location, paired with its clean and welcoming ambiance, makes it a perfect spot for relaxation.
Guests also frequently highlight the ample amenities, including new and clean towels, soap refills and lots of coffee available in the rooms. Even though there was a mention of a room having a moldy smell and an issue with parking, these were minor concerns compared to the overwhelmingly positive feedback. Overall, The Segond Hotel excels in providing a clean and comfortable environment, making it a highly recommended stay for cleanliness-conscious travelers.
The Segond Hotel in Gozo consistently garners praise for its exceptional staff. Numerous reviews highlight the friendly and welcoming nature of the team with many guests noting that staff members are always smiling, helpful and polite. The reception staff, housekeepers and restaurant workers all receive commendations for their attentiveness and professionalism. Specific mentions include the cordial attitude of the receptionist, the efficiency and warmth of Joanne and the kindness of the night porter and waitstaff.
Despite occasional criticism of certain front desk personnel being unfriendly or dismissive, the overall sentiment is overwhelmingly positive regarding the hospitality and helpfulness of the staff. Guests appreciated the efficient service with staff quick to address questions and concerns, offering to bring additional amenities like electric fans or chargers when needed.
The restaurant and kitchen staff also earn high marks for their proactive approach and accommodating nature, especially during breakfast service. The management receives accolades for their excellent job in ensuring a pleasant stay for guests and the consistent mention of excellent service and attention to detail highlights the commitment of the hotel's team to provide a top-notch experience.
Overall, the Segond Hotel boasts a team that is not only professional and well-prepared but also genuinely kind and caring, making it a standout choice for travelers seeking a comfortable and hospitable stay in Gozo.
The guest reviews for The Segond Hotel highlight significant issues with the WiFi service. Many guests experienced slow and unstable internet connections across the hotel with some noting that the WiFi barely worked in their rooms or didn't work at all. There were mentions of multiple networks being available, but this did not enhance the performance, as the connection remained weak. Despite these negative comments, a few guests did find the WiFi to be well-functioning. Overall, the WiFi at The Segond Hotel appears to be a common point of frustration for its guests.
Nestled atop The Segond Hotel, the rooftop pool has garnered mixed feedback from guests. Despite being highlighted for its unobstructed ocean and countryside views, the pool is repeatedly described as very small, often causing disappointment among visitors. Its size has been likened to a plunge or paddle pool with several guests noting that it feels more like a bathtub than a traditional swimming area.
The pool area itself is still under development and occasionally appears incomplete, which detracts from the overall experience. Some reviews also mention issues such as excess chlorination, a persistent pool pump noise and the pool not being clean or adequately deep. Additionally, there were instances when the pool was closed during stays, which added to the dissatisfaction.
However, the space does receive occasional positive remarks for being a pleasant spot to relax, albeit briefly and providing a sufficient escape with a communal feel. For those seeking a more intimate swimming experience with scenic views, the rooftop pool, despite its limitations, offers a small slice of relaxation.
The Segond Hotel appears to be an excellent choice for families seeking a comfortable and accommodating vacation spot. Reviews highlight its spacious family suites, which provide ample room for larger families and include thoughtful amenities such as cots for babies. Guests commend the hotel for its family-friendly staff and welcoming atmosphere, ensuring a pleasant stay for both adults and children.
Kid-friendly amenities and activities are plentiful, including a dedicated children's play area and a good-sized pool suitable for family fun. The family entertainment programs and professional babysitting services enhance the appeal for parents looking to relax while their children are entertained. Moreover, the flexibility in breakfast timings is particularly appreciated by families with varying schedules.
Although the lack of a mini fridge in the rooms is a common point of criticism, the overall facilities for families are considered excellent. The absence of a fridge might be an inconvenience for those with young children needing special food or medicine, but this does not seem to overshadow the hotel's positive attributes.
Despite a few minor drawbacks, such as noise issues due to the room layout, The Segond Hotel stands out as a perfect family destination. The hotel's commitment to providing a peaceful, family-oriented environment with dedicated services and activities makes it highly recommended for those traveling with children.
The Segond Hotel in Malta has garnered a mix of opinions regarding its four-star rating with several guests noting that it falls short of international four-star standards. Some suggest the rating is more reflective of Maltese standards, indicating a disparity between local and global expectations. Despite this, the hotel has numerous commendable features.
Exceptional cleanliness stands out as a significant positive, leaving a strong impression on visitors. The hotel also offers a delightful breakfast, though some guests pointed out that the variety of options could be expanded. The attentive staff receives high praise for their dedication and service, enhancing guests' overall experience. Furthermore, many feel that the hotel provides good value for money.
Although the four-star rating is debated, there is a consensus among several guests that The Segond Hotel is splendid and ranks as one of the best in Malta.
The Segond Hotel is a prime choice for business travelers, offering a range of amenities and facilities tailored to professional needs. The hotel provides free and strong Wi-Fi, essential for any business stay. Guests have noted the availability of well-equipped conference facilities and a business center, making it convenient for hosting meetings and events. The rooms are designed with business travelers in mind, featuring good work desks and a quiet, comfortable ambiance that aids productivity.
The hotel's proximity to business hubs and its good location for meetings further enhance its appeal. Efficient room service and a professionally managed environment ensure a smooth and hassle-free stay. The supportive staff are particularly commendable for attending to business-related requirements. Additionally, the rapid check-in and check-out process is ideal for those on tight schedules. While the overall atmosphere and amenities cater well to business needs, some guests have mentioned that the hotel may not be the best option for holding actual business meetings. Nonetheless, The Segond Hotel stands out as a business-friendly establishment perfect for business breaks and individual work-focused stays.
The Segond Hotel offers an exceptional experience with its private pools, receiving high praise from guests. Many reviews highlight that the private pools are a standout feature with phrases describing them as perfect, awesome and fantastic. Guests have noted that the private pools met their expectations, providing an added touch of luxury and privacy. Some rooms come equipped with a private patio and a small swimming pool, further enhancing the guest experience. However, there was a mention that the temperature of the private pool could be an issue, noting it was not hot enough for use. Overall, the private pools at The Segond Hotel contribute significantly to the satisfaction and comfort of its guests.
The Segond Hotel offers an outdoor pool experience that caters to diverse preferences. Guests highlight the facilities for families with the pool providing an enjoyable option for family-oriented relaxation. Some rooms come with private terraces and pools, featuring added luxuries such as a jacuzzi on the terrace, enhancing the overall stay.
The rooftop pool stands out with a charming ocean view, although some guests mention the absence of a terrace and deckchairs in this area. It provides a nice little spot for a refreshing dip while taking in the scenic surroundings. However, for those investing in a private pool, it should be noted that these pools are small, covered plunge pools occupying the entire balcony space, which might not meet everyone's expectations for a spacious swim area.
The Segond Hotel has received consistent praise for its romantic appeal, making it an ideal destination for couples seeking a memorable getaway. The hotel features a romantic setting and ambiance, creating a perfect backdrop for romantic holidays, honeymoons and couple's retreats. Many guests highlight the hotel's suitability for a romantic escape with its romantic environment contributing significantly to an unforgettable romantic stay. The Segond Hotel is frequently described as the best romantic spot, offering an atmosphere that is ideal for a romantic trip or getaway. Whether it's a full-fledged romantic holiday or a quick romantic retreat, this hotel emerges as a top choice for couples. Its romantic charm makes it a delightful romantic destination.
The Segond Hotel is frequently praised for its pet-friendly policies, making it a popular choice among guests traveling with their dogs. The hotel provides essential pet amenities such as pet cots and feeders, which adds to the comfort of four-legged companions. Guests appreciate the minimal pet charge and the welcoming atmosphere for pets. The positive feedback reflects a consistent theme of visitors enjoying their stay alongside their pets. The Segond Hotel ensures a hassle-free and accommodating experience for dog owners.
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Location
Street parking is typically available and the central position of the hotel makes it an excellent base for exploring the entire island. The proximity to notable landmarks, such as the Ggantija Temple, further enhances its appeal. While the hotel is located slightly off the main tourist track—making it a bit remote from some city center attractions—this seclusion is greatly appreciated by those seeking tranquility.
The modern and newly renovated structure is praised for its cleanliness and quiet ambiance, making it a perfect spot for a restful stay. Though slightly challenging to locate initially, once found, its serene surroundings and beautiful views make it a hidden gem. Ideal for those looking to escape the noise and crowds, yet still be within easy reach of Gozo's highlights, The Segond Hotel offers a harmonious blend of convenience and peacefulness in a prime location.
Breakfast
The breakfast station is described as clean and well-kept and the atmosphere during breakfast is often noted as pleasant. The hotel's staff receive commendations for their friendliness and helpfulness, enhancing the breakfast experience.
Some guests mentioned the need for more variety, particularly in the sweet section and expressed disappointment in the consistency or quality of certain items. Despite these minor criticisms, the overall sentiment remains positive with the breakfast described as hearty, plentiful and sufficient for a day of sightseeing. The balance of savory and sweet items, along with the attentive service, contributes to a satisfying start to the day for most visitors.
Dinner
However, the dinner offerings are limited to evenings from Friday through Sunday and some found the available options somewhat limited with cuisine primarily comprising Indian, Turkish dishes and pizza. Despite some guests experiencing less satisfying meals and higher dinner prices, others reported enjoying delicious dinners served with wine.
Overall, while the hotel’s restaurant stands out for its specific dinner specialties on weekends, those seeking more dining options might prefer exploring the village center, which offers a variety of restaurants to choose from. Recommended nearby dining spots include Ta Pennellu in Marsalforn, known for its fresh fish dishes.
Rooms
Accessibility is a strong point with several rooms providing wheelchair access, which is a thoughtful touch for guests with mobility issues. The hotel's quiet location also contributes to a restful experience away from the hustle and bustle.
While most reviews are glowing, a few guests pointed out issues such as rooms being too humid or cramped, lack of a jacuzzi and minimal natural light due to high windows. However, the positives overwhelmingly outweigh the negatives with multiple mentions of spacious, comfortable and well-decorated rooms that live up to expectations. The hotel also seems to accommodate late check-ins seamlessly, enhancing guest satisfaction.
Overall, guests find The Segond Hotel's rooms to be superbly maintained with modern touches and ample space, making it a highly recommended stay for both short and extended visits.
Beds
Cleanliness
Moreover, visitors appreciate the comfort of the rooms, describing them as clean and comfortable or clean and cosy. Bathrooms are noted to be huge and modern, adding to the overall cleanliness and freshness. The hotel’s peaceful and quiet location, paired with its clean and welcoming ambiance, makes it a perfect spot for relaxation.
Guests also frequently highlight the ample amenities, including new and clean towels, soap refills and lots of coffee available in the rooms. Even though there was a mention of a room having a moldy smell and an issue with parking, these were minor concerns compared to the overwhelmingly positive feedback. Overall, The Segond Hotel excels in providing a clean and comfortable environment, making it a highly recommended stay for cleanliness-conscious travelers.
Staff
Despite occasional criticism of certain front desk personnel being unfriendly or dismissive, the overall sentiment is overwhelmingly positive regarding the hospitality and helpfulness of the staff. Guests appreciated the efficient service with staff quick to address questions and concerns, offering to bring additional amenities like electric fans or chargers when needed.
The restaurant and kitchen staff also earn high marks for their proactive approach and accommodating nature, especially during breakfast service. The management receives accolades for their excellent job in ensuring a pleasant stay for guests and the consistent mention of excellent service and attention to detail highlights the commitment of the hotel's team to provide a top-notch experience.
Overall, the Segond Hotel boasts a team that is not only professional and well-prepared but also genuinely kind and caring, making it a standout choice for travelers seeking a comfortable and hospitable stay in Gozo.
Wi-Fi
Pool
The pool area itself is still under development and occasionally appears incomplete, which detracts from the overall experience. Some reviews also mention issues such as excess chlorination, a persistent pool pump noise and the pool not being clean or adequately deep. Additionally, there were instances when the pool was closed during stays, which added to the dissatisfaction.
However, the space does receive occasional positive remarks for being a pleasant spot to relax, albeit briefly and providing a sufficient escape with a communal feel. For those seeking a more intimate swimming experience with scenic views, the rooftop pool, despite its limitations, offers a small slice of relaxation.
Family
Kid-friendly amenities and activities are plentiful, including a dedicated children's play area and a good-sized pool suitable for family fun. The family entertainment programs and professional babysitting services enhance the appeal for parents looking to relax while their children are entertained. Moreover, the flexibility in breakfast timings is particularly appreciated by families with varying schedules.
Although the lack of a mini fridge in the rooms is a common point of criticism, the overall facilities for families are considered excellent. The absence of a fridge might be an inconvenience for those with young children needing special food or medicine, but this does not seem to overshadow the hotel's positive attributes.
Despite a few minor drawbacks, such as noise issues due to the room layout, The Segond Hotel stands out as a perfect family destination. The hotel's commitment to providing a peaceful, family-oriented environment with dedicated services and activities makes it highly recommended for those traveling with children.
4 Star
Exceptional cleanliness stands out as a significant positive, leaving a strong impression on visitors. The hotel also offers a delightful breakfast, though some guests pointed out that the variety of options could be expanded. The attentive staff receives high praise for their dedication and service, enhancing guests' overall experience. Furthermore, many feel that the hotel provides good value for money.
Although the four-star rating is debated, there is a consensus among several guests that The Segond Hotel is splendid and ranks as one of the best in Malta.
Business
The hotel's proximity to business hubs and its good location for meetings further enhance its appeal. Efficient room service and a professionally managed environment ensure a smooth and hassle-free stay. The supportive staff are particularly commendable for attending to business-related requirements. Additionally, the rapid check-in and check-out process is ideal for those on tight schedules. While the overall atmosphere and amenities cater well to business needs, some guests have mentioned that the hotel may not be the best option for holding actual business meetings. Nonetheless, The Segond Hotel stands out as a business-friendly establishment perfect for business breaks and individual work-focused stays.
Private Pool
Outdoor Pool
The rooftop pool stands out with a charming ocean view, although some guests mention the absence of a terrace and deckchairs in this area. It provides a nice little spot for a refreshing dip while taking in the scenic surroundings. However, for those investing in a private pool, it should be noted that these pools are small, covered plunge pools occupying the entire balcony space, which might not meet everyone's expectations for a spacious swim area.
Romantic
Dog Friendly
Yes, The Segond Hotel has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.
No, a spa isn't available at The Segond Hotel.
Yes, The Segond Hotel welcomes dogs.
No, parking facilities aren't available at The Segond Hotel.
No, The Segond Hotel doesn't have a gym.
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