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Summary of reviewsFujisan Garden Hotel, nestled along Lake Yamanaka, offers a tranquil retreat with stunning views of Mt. Fuji, making it an ideal choice for those looking to escape the crowds of Lake Kawaguchi. Guests appreciate the serene environment and proximity to bus services and local amenities, enabling convenient exploration of nearby attractions. The beautiful location paired with a strategic price point makes it a favored destination for nature lovers.
The rooms at Fujisan Garden Hotel receive high praise for their spaciousness and cleanliness. Visitors frequently mention the comfort and ample size of the rooms, whether for singles, couples or families. The well-maintained interiors and luxurious features like large bathrooms, bathtubs and showers further enhance the experience, ensuring a comfortable stay. Amenities such as refrigerators and televisions add to the convenience, although some minor maintenance issues like limited outlets and occasional dust were noted.
Guests enjoy the hotel's dining options, particularly for dinner with positive feedback on the variety and deliciousness of the offerings. Highlights include Japanese specialties such as sashimi, tempura and an all-you-can-eat crab buffet, complemented by unlimited drinks. Breakfast reviews are mixed; while many find it enjoyable with a decent variety, others believe there's room for improvement in selection and coordination.
The cleanliness of the hotel overall meets guests' expectations and the staff are commended for their kindness, helpfulness and professionalism. The team ensures a welcoming atmosphere with effective and prompt service, contributing significantly to a pleasant stay. Despite some language barriers and occasional lapses in cleanliness, the dedication of the staff is consistently appreciated.
The hotel’s facilities, such as indoor and outdoor hot pools, further add to the appeal, making it a family-friendly choice. The WiFi is generally reliable with reasonable speed, though coverage can be inconsistent in certain areas. Parking is spacious and available, although navigating the steep entrance can be challenging for some.
Overall, Fujisan Garden Hotel stands out for its serene location, spacious and clean rooms, excellent staff service and reasonable pricing, offering a relaxing getaway with breathtaking views of Mt. Fuji. Show more
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Hotel with Swimming Pool
This hotel features a seasonal outdoor swimming pool. It is a popular choice among guests looking for hotels with pools in Yamanashi.
Heated Pool Outdoor Pool
Hotel with Parking
This hotel provides free private parking. Guests can enjoy peace of mind knowing their vehicles are safely parked on the premises.
4-Star Hotel
This hotel features a seasonal outdoor swimming pool, free private parking, and a terrace. It is located near Fuji-Q Highland and offers air-conditioned rooms with free WiFi and private bathrooms.
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Double RoomThe spacious double room provides air conditioning, an electric kettle, as well as a private bathroom featuring a bath and a shower. This double room features yukata, heating and a flat-screen TV. The unit offers 1 bed.
Twin RoomThe spacious twin room offers air conditioning, an electric kettle, as well as a private bathroom featuring a bath and a shower. This twin room features yukata, heating and a flat-screen TV. The unit offers 2 beds.
Triple RoomThe spacious triple room provides air conditioning, an electric kettle, as well as a private bathroom featuring a bath and a shower. This triple room features yukata, heating and a flat-screen TV. The unit offers 3 beds.
Guest Reviews
Location
Nestled along the peaceful shores of Lake Yamanaka, Fujisan Garden Hotel offers a tranquil retreat away from the bustling crowds of Lake Kawaguchi. With Lake Yamanaka right in front of the hotel, guests can enjoy stunning views of Mt. Fuji and the serene water from their rooms or during a short walk along the lakeside trails. The location is ideal for those seeking easy access to the lake, various viewpoints and nearby attractions like the Misaki Campground, featured in the popular series Yuru Camp△.
Despite the quiet and calm ambiance that allows for a relaxing stay, the proximity to bus services and local amenities ensures that exploring the area remains convenient. Guests appreciate the nearby restaurants and attractions, making it a well-rounded choice for travelers. While public transportation might not be the most convenient, the hotel remains easily accessible by car and is also within close driving distance to popular destinations like Fuji-Q Highland.
Overall, Fujisan Garden Hotel combines a beautiful and strategic location with a decent price point, rendering it a favored spot for those looking to soak in the natural beauty of Lake Yamanaka and its breathtaking views of Mt. Fuji.
Breakfast
The breakfast at Fujisan Garden Hotel receives mixed reviews from guests. On the positive side, many appreciate the delicious and enjoyable meals with the buffet offering a wide variety of options in an all-you-can-eat style. Quality is generally well-regarded and the set meals earn praise for their quantity and taste. On the downside, some guests find the breakfast not worth the cost, citing limited selection and issues like the hardness of the rice, lack of black tea and unclean utensils. The necessity to reserve breakfast two days in advance also causes some inconvenience. While some guests are satisfied and find breakfast a pleasant start to their day, others believe there's room for improvement, particularly in variety and coordination with guest needs.
Dinner
A stay at the Fujisan Garden Hotel near the serene Lake Yamanaka offers a calm respite from the bustling crowds around Lake Kawaguchi. The hotel's dining experience, particularly the dinner, seems to provide a mixed bag of impressions. Many guests highlighted the deliciousness of various dinner offerings, including Japanese specialties like sashimi, tempura and Houtou with an appealing all-you-can-eat crab buffet as a noted favorite. The inclusion of local dishes and unlimited drinks, such as beer, wine, sake and soft drinks, adds to the dining appeal.
However, there are areas for improvement. Some guests expressed dissatisfaction with the quality and variety of the buffet, citing occasions when dishes were cold or not as flavorful as expected. A few guests noted the tight seating arrangements in the dining area and others mentioned issues with cleanliness and service quality. Additionally, the limited availability of vending machine items and the distant location of convenience stores posed challenges for some.
The hotel does offer meal plans that include dinner and breakfast, which many found to be delicious and satisfying. Nonetheless, there were instances where guests received room service boxed meals instead of their expected reservations. Despite these mixed reviews, the wide variety of dishes and the overall tranquility of the hotel location contribute positively to the experience.
Rooms
Guests of the Fujisan Garden Hotel consistently praise the spaciousness and comfort of the rooms. Descriptions such as "spacious," "very spacious," and "massive" are frequently mentioned, highlighting that the rooms exceed expectations in size, whether for single individuals, couples or families. The triple and twin rooms receive special mention for being large and comfortable with ample bedding for each person.
Cleanliness is also a notable positive with many guests finding the rooms clean and well-maintained. Additionally, some rooms come with large bathrooms equipped with both bathtubs and showers, enhancing the sense of luxury and space. Amenities such as a refrigerator and television are appreciated, even though a few guests noted a limited number of outlets.
While the spaciousness and comfort are consistent highlights, there are occasional mentions of minor issues like dust, peeling wallpaper and a few cleanliness concerns. Nevertheless, the overall sentiment is positive with guests describing their rooms as suitable for families, bright and sufficiently large even for travelers who have high expectations for room size in Japan.
Facilities like indoor and outdoor hot pools are additional perks, making it a family-friendly choice. The hotel's attention to detail in room design and amenities ensures a comfortable stay, often surpassing the typical experiences in other hotels.
Beds
Fujisan Garden Hotel offers a variety of opinions on the quality of their beds, but guests predominantly highlight the positives. Many guests appreciate the comfort and size of the beds, frequently describing them as big, soft and spacious. The beds provide a good night's sleep with several reviews pointing out that each person had their own bed, which adds to the overall comfort. Some guests noted that the bedding was warm, though a few mentioned the absence of blankets.
Reviews also suggest that the beds are generally clean and well-maintained, contributing to positive experiences in terms of room and bed cleanliness. Despite mostly favorable feedback, a few guests mentioned that the beds could use some improvement; some felt the mattresses were either too soft or a bit stiff and not very comfortable.
Overall, the beds at Fujisan Garden Hotel are largely seen as a highlight, offering comfort and spaciousness that enhance the stay for most guests.
Cleanliness
Situated in a serene locale, the Fujisan Garden Hotel offers a generally spacious and clean environment that’s suitable for longer stays, thanks to ample storage space. Guests often find the rooms to be not only spacious but also very clean with well-maintained interiors despite the building's age. The communal bath impresses with its generous size and plentiful hot water, adding to the overall serene experience.
The hotel staff is known for their kindness and hospitality, contributing to a welcoming atmosphere that resonates with many visitors. Though the facilities might feel slightly dated, they are well-maintained, ensuring a pleasant stay. The lobby area, in particular, is kept clean, adding to the hotel's charm.
However, the hotel does face occasional lapses in cleanliness and maintenance. Some guests have reported finding hair and dust in their rooms with certain areas not being adequately cleaned. Instances of leftover clothes from previous guests, unpleasant odors and small bugs in the futon highlight areas for improvement. Additionally, the ventilation system can sometimes be poor, leading to unsavory smells in the toilets.
Despite these drawbacks, many guests appreciate the clean and spacious rooms and the overall beautiful environment of the hotel. With continued efforts in cleaning and upkeep, Fujisan Garden Hotel could enhance its appeal and offer an even better experience for future guests.
Staff
At the Fujisan Garden Hotel, the staff consistently receives high praise for their kindness and helpfulness. Guests commend the team for being kind, polite and very practical in their assistance. Many highlight their friendliness and the effectiveness of their service with mentions of the staff making good impressions and being attentive to guests' needs. Despite occasional language barriers, the foreign staff members are noted for their ability to provide excellent customer service.
The promptness and quality of the staff’s responses contribute to a comfortable and enjoyable stay for many visitors. Guests appreciate the professionalism and quick action of the hotel team with several noting the high standard of safety measures and operational efficiency.
While the front desk staff sometimes only know basic check-in procedures, the overall reception experience is often described as wonderful with staff being particularly considerate and helpful in correcting any reservation errors. The dining experience also benefits from the attentive nature of the male waitstaff, adding to the positive feedback on both the service and the delicious food.
The hotel could improve in a few areas, such as staff coordination and providing more comprehensive local information at the front desk. However, the general consensus among guests is that the staff at Fujisan Garden Hotel contribute significantly to the pleasant atmosphere and enjoyable stays.
Wi-Fi
The WiFi at the Fujisan Garden Hotel generally receives positive feedback from guests, highlighted for its reasonable speed and steady, consistent performance. Many guests found that the WiFi worked well and provided good coverage. However, there were some areas for improvement noted, such as the lack of internet access in certain rooms and the poor signal strength outside. Additionally, only one WiFi hotspot being available was mentioned as a drawback. Though overall reliable, the WiFi experience could benefit from enhanced coverage within the hotel.
Parking
The parking experience at Fujisan Garden Hotel has its strengths and areas for improvement. Guests appreciated that parking was readily available and found the parking lot to be spacious. For some, parking was also conveniently located at the back of the property. However, there were a few concerns noted. The parking entrance was described as steep and not user-friendly and finding the parking area could be a bit challenging. Additionally, while there were parking slots, they were somewhat limited. The view from the parking lot did not leave much of an impression and the cost of parking was considered expensive by some guests. Despite these drawbacks, the overall availability and spaciousness of the parking were positive points frequently mentioned.
4 Star
Fujisan Garden Hotel is beautifully situated among trees and right next to Lake Yamanakako with stunning views of Mount Fuji just across the road. Many guests expressed a high level of satisfaction with the hotel, especially considering its price, describing it as great value for the money and even better than anticipated compared to some unfavorable reviews.
The hotel offers spacious rooms and luxuriant facilities, including hot springs, a sauna and open-air baths, which stood out as highlights in multiple reviews. Guests particularly enjoyed the onsen experience, noting the sense of luxury it added to their stay.
Despite a couple of minor inconveniences, such as difficulty adjusting the air conditioner and the absence of child fare, the pricing strategy of the hotel received praise. The fair pricing during peak times like Golden Week and the end of the year was appreciated by guests, contributing to their overall positive experience.
Staying at Fujisan Garden Hotel provided visitors with not just comfort and luxury, but also a scenic and relaxing getaway at a reasonable price.
Yes, Fujisan Garden Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Fujisan Garden Hotel.
No, Fujisan Garden Hotel doesn't allow dogs.
Yes, parking facilities are available at Fujisan Garden Hotel.