The Jerai Hill Resort
Yan
5.79613900,
100.43440900
,
Jalan Kaki Bukit, Lebuhraya Gurun, Sungai Petani, Alor Setar
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Summary of reviewsThe Jerai Hill Resort, perched atop Mount Jerai, offers an exquisite escape characterized by its idyllic location and panoramic views. The resort's setting amidst lush nature provides guests with a serene retreat, featuring stunning vistas of verdant farmlands and the refreshing climate of Gunung Jerai. This perfect sanctuary invites relaxation and memorable experiences, even when low clouds decorate the sky with their dramatic presence.
Complimenting this natural beauty is the resort’s dining offerings. Breakfast, though simple, is praised for its adequate selection and delightful taste, with reasonable prices enhancing its appeal. Guests occasionally wish for more variety, yet appreciate the cozy ambiance and pleasant start to their day within the tranquil surroundings. Dinner at the resort continues to receive acclaim, with generous portion sizes and a surprisingly varied menu often outshining expectations. The culinary experience is further enriched by the stunning natural backdrop, providing a delightful atmosphere for guests.
The accommodations at The Jerai Hill Resort are spacious and generally comfortable, ideal for those seeking peace in the embrace of nature. While some rooms exhibit signs of wear and tear, improvements in furniture and cleanliness are suggested, particularly in areas such as linens and bathrooms. Nonetheless, most guests find the rooms pleasant with their cooling fans compensating for the absence of air conditioning, enabling them to fully relax against the magnificent scenery.
The cleanliness standards raise some concerns, with reports of maintenance issues and inadequate cleaning, especially in public areas. Despite this, the resort's positive attributes, including its friendly and attentive staff, contribute to a broadly satisfying experience. The staff’s accommodating and non-discriminatory approach ensures guests feel welcomed, enhancing the resort's appeal for families and diverse age groups.
Overall, The Jerai Hill Resort presents a captivating destination where nature’s grandeur complements a comfortable stay, supported by friendly service and enjoyable dining, albeit with room for improvement in maintenance and cleanliness.
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Complimenting this natural beauty is the resort’s dining offerings. Breakfast, though simple, is praised for its adequate selection and delightful taste, with reasonable prices enhancing its appeal. Guests occasionally wish for more variety, yet appreciate the cozy ambiance and pleasant start to their day within the tranquil surroundings. Dinner at the resort continues to receive acclaim, with generous portion sizes and a surprisingly varied menu often outshining expectations. The culinary experience is further enriched by the stunning natural backdrop, providing a delightful atmosphere for guests.
The accommodations at The Jerai Hill Resort are spacious and generally comfortable, ideal for those seeking peace in the embrace of nature. While some rooms exhibit signs of wear and tear, improvements in furniture and cleanliness are suggested, particularly in areas such as linens and bathrooms. Nonetheless, most guests find the rooms pleasant with their cooling fans compensating for the absence of air conditioning, enabling them to fully relax against the magnificent scenery.
The cleanliness standards raise some concerns, with reports of maintenance issues and inadequate cleaning, especially in public areas. Despite this, the resort's positive attributes, including its friendly and attentive staff, contribute to a broadly satisfying experience. The staff’s accommodating and non-discriminatory approach ensures guests feel welcomed, enhancing the resort's appeal for families and diverse age groups.
Overall, The Jerai Hill Resort presents a captivating destination where nature’s grandeur complements a comfortable stay, supported by friendly service and enjoyable dining, albeit with room for improvement in maintenance and cleanliness.
Resort with Swimming Pool
Outdoor Pool
4-Star Resort
Resort with Outdoor Pool
Guest Reviews
Nestled atop Jerai Hill, The Jerai Hill Resort offers a serene escape from the bustling city life, surrounded by breathtaking views and a calm atmosphere. This hidden gem boasts a location that promises both relaxation and stunning vistas, where the natural beauty of the landscape can be admired from every corner. Guests are treated to magnificent scenes, whether overlooking the verdant farmlands or enjoying the cool breezes and refreshing climate of Gunung Jerai. The resort's setting amidst lush nature creates a real sense of tranquility, making it an ideal spot for a peaceful retreat. Even when the occasional low clouds roll in, the allure of the resort's panoramic views remains largely unmatched, ensuring visitors leave with unforgettable memories of its spectacular and marvellous sights.
Nestled amidst the breathtaking scenery of The Jerai Hill Resort, guests will find a breakfast experience that mirrors its serene surroundings. The food receives praise for its delightful taste, with several visitors noting its adequacy in relation to the reasonable prices at the café. The cozy hotel ambiance complements the good food and breakfast on offer, ensuring a comfortable stay. Although the breakfast spread does not always match the expectations set by the room price, its simplicity has its charm. Many guests express satisfaction with the delicious food, while others appreciate the sufficiency of the meal offerings, enjoying a pleasant start to their day without feeling overwhelmed by choices. Suggestions for improvement, such as adding more variety and fresh options like fruits and yogurt, emerge as common themes among the reviews. Despite this, the combination of lovely views, the enjoyable taste of the food, and valued prices creates a breakfast experience that aligns well with the natural beauty of the resort.
The Jerai Hill Resort offers a dining experience that's frequently praised for its range of food choices and surprising culinary delights that exceed average expectations. Many guests have highlighted the restaurant and cafe for delivering delicious and affordable meals, with daytime dishes often receiving higher praise than those served at night. A standout feature is the generous portion sizes of the dishes, such as the spaghetti bolognese and laksa. Despite a few mixed opinions on taste and presentation, the overall dining at the resort is appreciated, complemented by the beautiful natural surroundings that enhance the ambiance.
Nestled atop the breathtaking Mount Jerai, The Jerai Hill Resort offers guests a stay that is highlighted by spacious and comfortable rooms, ideal for those seeking relaxation amidst stunning natural beauty. The resort's location boasts spectacular views, making it a tranquil escape for nature lovers. Although rooms lack air-conditioning, cooling fans ensure a pleasant environment suitable for most guests. The rooms generally provide ample space, with several reviews appreciating their comfort and cleanliness.
However, a few areas for improvement have been noted by guests. Some rooms exhibit signs of wear and tear, with furniture needing attention and occasional musty odors impacting the experience. Maintenance issues such as dusty surfaces, dim lighting, and difficulties with the door locks have been mentioned. Cleanliness concerns appear sporadically, with some reviewers pointing out issues with bed linens and mattresses. While the rooms tend to offer a comfortable experience overall, certain areas, including the lower resort sections, could benefit from upgrades, particularly regarding beds, wardrobes, and toilets.
Despite these drawbacks, the hotel is set against the backdrop of Mount Jerai's stunning scenery, promising a stay that balances comfort with the allure of nature's grandeur.
Nestled amidst breathtaking scenery, The Jerai Hill Resort boasts a location that naturally captivates visitors with its panoramic surroundings. Guests appreciate the resort's facilities, which are designed to cater to a comfortable stay, offering potential for relaxation and convenience during their visit. Importantly, breakfast is considered a highlight, providing a delightful start to the day.
However, when it comes to cleanliness, the resort faces notable challenges that guests have consistently highlighted. Reports of poorly maintained and dirty bathrooms are prevalent, with frequent mentions of unpleasant odors and inadequate cleaning, particularly in public toilets and showers. Rooms often suffer from a lack of proper upkeep, including dusty surfaces, stained sheets, and non-functional amenities like televisions and refrigerators. This detracts from the overall experience despite the promising natural backdrop and dining options.
Though the setting and breakfast offer redeeming qualities, greater attention to cleanliness and maintenance could significantly enhance the appeal of The Jerai Hill Resort, allowing guests to fully enjoy the tranquil environment the location promises.
The Jerai Hill Resort is particularly noted for its friendly and accommodating staff, contributing significantly to the overall experience of guests. Visitors frequently mention the helpful and polite nature of the team, from the restaurant to the front desk, highlighting their willingness to assist and accommodate requests, such as early check-ins when room availability permits. The staff’s positive approach is described as non-discriminatory, providing excellent service to guests of all backgrounds. While there are occasional instances of staff being distracted, these are balanced by numerous accounts of helpful encounters, especially in the restaurant. Guests find the environment welcoming, citing the staff as a key factor in their enjoyable stay, adding to the broad appeal of the resort for families with diverse age groups.
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Location
Breakfast
Dinner
Rooms
However, a few areas for improvement have been noted by guests. Some rooms exhibit signs of wear and tear, with furniture needing attention and occasional musty odors impacting the experience. Maintenance issues such as dusty surfaces, dim lighting, and difficulties with the door locks have been mentioned. Cleanliness concerns appear sporadically, with some reviewers pointing out issues with bed linens and mattresses. While the rooms tend to offer a comfortable experience overall, certain areas, including the lower resort sections, could benefit from upgrades, particularly regarding beds, wardrobes, and toilets.
Despite these drawbacks, the hotel is set against the backdrop of Mount Jerai's stunning scenery, promising a stay that balances comfort with the allure of nature's grandeur.
Cleanliness
However, when it comes to cleanliness, the resort faces notable challenges that guests have consistently highlighted. Reports of poorly maintained and dirty bathrooms are prevalent, with frequent mentions of unpleasant odors and inadequate cleaning, particularly in public toilets and showers. Rooms often suffer from a lack of proper upkeep, including dusty surfaces, stained sheets, and non-functional amenities like televisions and refrigerators. This detracts from the overall experience despite the promising natural backdrop and dining options.
Though the setting and breakfast offer redeeming qualities, greater attention to cleanliness and maintenance could significantly enhance the appeal of The Jerai Hill Resort, allowing guests to fully enjoy the tranquil environment the location promises.
Staff
Yes, The Jerai Hill Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Jerai Hill Resort.
No, The Jerai Hill Resort doesn't allow dogs.
No, parking facilities aren't available at The Jerai Hill Resort.
No, The Jerai Hill Resort doesn't have a gym.
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