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Summary of reviewsSotetsu Hotels The Splaisir Yokohama receives high praise for its exceptional location, quality of service, and modern accommodations. Situated near Yokohama Station, the hotel offers unparalleled convenience for travelers, providing easy access to transportation options, including direct train links to Haneda Airport. This strategic positioning, accompanied by indoor walkways connecting to commercial facilities, allows guests to enjoy a vibrant atmosphere with numerous shops and dining options just steps away from their lodgings.
Guests consistently commend the hotel's spacious, clean, and stylish rooms, which feature practical layouts with amenities like washing machines, kitchenettes, and separate baths and toilets. The overall tranquility of the accommodations, achieved through calming wood tones and soundproofing, aligns well with the modern luxury that guests appreciate during their stay.
Breakfast at Sotetsu Hotels The Splaisir Yokohama is a noteworthy highlight, with a Japanese-style menu praised for its exquisite taste, although some guests suggest a buffet-style offering to enhance variety and address coffee quality issues. Nevertheless, meals are thoughtfully prepared and chic, contributing positively to the hotel experience.
The hotel's cleanliness is exemplary, with both rooms and common areas meticulously maintained, a testament to the dedication of the housekeeping team. This commitment to hygiene, coupled with the building's recent construction, enhances the sense of modern comfort that guests enjoy.
Service quality is another standout aspect, as the staff is characterized by their attentiveness, professionalism, and welcoming demeanor. Fluent English communication further adds to the hospitable environment, making interactions smooth and pleasant. The efficiency of the front desk personnel ensures seamless check-in and check-out processes, while their willingness to assist underscores the hotel’s commitment to guest satisfaction.
Compliments extend to the bedding setup, with particularly comfortable mattresses that cater mostly to those who prefer firmer beds, though pillows receive mixed reviews. Overall, guests find the bedding experience highly satisfactory.
Sotetsu Hotels The Splaisir Yokohama stands out for its combination of luxury and affordability, with accommodations costs deemed reasonable, particularly given the hotel's central location and the peak travel periods. Visitors feel that the hotel's stylish design and cozy atmosphere provide excellent value for money, making it a highly favored choice for their Yokohama explorations. Despite minor challenges in locating the hotel initially, the overall experience is overwhelmingly positive, leading many guests to express a desire to return in the future. Show more
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4-Star Hotel
The hotel is well-located in Yokohama and is popular among travelers. It offers comfortable rooms and various amenities. The hotel is known for its service and convenient access to local attractions.
Hotel with Spa
Business Hotel
Small Hotel
Room Types
Standard Double RoomThis double room is air-conditioned and features a flat-screen TV, a tea and coffee maker, a safe deposit box and pajamas. The unit offers 1 bed.
Superior Double RoomThe air-conditioned double room features a flat-screen TV, a tea and coffee maker, a safe deposit box and pajamas. The unit has 1 bed.
Deluxe King RoomThe spacious air-conditioned double room provides a flat-screen TV, a tea and coffee maker, a safe deposit box and pajamas.
Universal Double RoomThe spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, pajamas, as well as a flat-screen TV. The unit offers 1 bed.
Standard Twin RoomThis twin room is air-conditioned and has a flat-screen TV, a tea and coffee maker, a safe deposit box and pajamas. The unit has 2 beds.
Superior Twin RoomThe spacious twin/double room features air conditioning, a tea and coffee maker, a safe deposit box, pajamas, as well as a flat-screen TV.
Deluxe Corner Twin RoomThe spacious air-conditioned twin room offers a flat-screen TV, a tea and coffee maker, a safe deposit box and pajamas.
Residential Double RoomThe double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious double room provides air conditioning, a washing machine, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV. The unit offers 1 bed.
Residential Corner Double RoomThe double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious air-conditioned double room offers a flat-screen TV, a washing machine, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Residential Comfort Twin RoomThe twin room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious twin room provides air conditioning, a washing machine, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV.
Residential Twin RoomThe twin room's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The spacious twin room features air conditioning, a washing machine, a tea and coffee maker, a safe deposit box and a flat-screen TV. The unit has 2 beds.
Guest Reviews
Location
Sotetsu Hotels The Splaisir Yokohama offers an outstanding location for travelers who value convenience and connectivity. Situated in close proximity to Yokohama Station, the hotel provides effortless access to transportation options, including trains that link directly to Haneda Airport, making it ideal for those looking to explore Tokyo and surrounding areas. The geographic positioning near the station is lauded for enabling guests to enjoy a vibrant atmosphere, with a plethora of shops, malls, and dining establishments just a short walk away. Notably, the hotel is connected to the station via indoor walkways, allowing guests to move between locations without stepping outside—a particularly appreciated feature.
The central locale is complemented by the hotel's integration with commercial facilities, offering guests stylish shops and dining choices right at their doorstep. The facility itself is modern and clean, enhancing guest comfort with spacious rooms that cater to travelers’ needs while ensuring peace with high-quality soundproofing. While the hotel can initially be somewhat challenging to find, the overall accessibility becomes seamless with the easy-to-navigate routes once mastered.
Moreover, guests appreciate the service quality, with staff members characterized as accommodating and responsive. The stylish and modern design of the hotel further enriches the stay, ensuring visitors not only benefit from the superb location but also enjoy a high standard of hospitality. Overall, the hotel's strategic placement makes it a fantastic choice for those seeking convenience and connectivity in the lively heart of Yokohama.
Breakfast
The breakfast at Sotetsu Hotels The Splaisir Yokohama is frequently praised for its quality and delightful taste, making it a standout feature for many guests. The Japanese-style breakfast receives particular acclaim for its deliciousness and variety, including dishes like rice, miso soup, and grilled fish. However, the breakfast system at the hotel is not a buffet but rather a choice of two main dishes with self-serve sides, which some guests find limited. While this setup ensures dishes are freshly prepared and restaurant-quality, it could benefit from more options to prevent repetition, as the menu tends to remain the same. Coffee quality has room for improvement, with some guests noting that the coffee was less than satisfactory. Guests who prefer Western breakfasts find choices like pastries and sandwiches appealing, although a blend of Western and Japanese options in a buffet format is suggested to enhance variety. Despite these limitations, the breakfast overall is described as thoughtfully prepared, chic, and exquisite, contributing positively to the overall stay experience.
Rooms
Sotetsu Hotels The Splaisir Yokohama offers guests an impressive experience with its spacious and well-designed rooms that are a welcomed surprise in Japan. The majority of visitors appreciate the generous room sizes, which provide a level of comfort and convenience that's not always expected, particularly when compared to typical Japanese business hotels. Many reviews highlight the clean and modern atmosphere, accentuated by calming light wood tones that contribute to a sense of tranquility.
The layout of the rooms is praised for its practicality, making it ideal for couples or solo travelers seeking a bit more space. Guests find the amenities to be complete and suitable, with rooms often equipped with a washing machine, kitchenette, and up-to-date facilities that resemble a rental apartment. The bathrooms are notably spacious, boasting separate baths and toilets, which many travelers find advantageous.
Strategic location adds to the hotel's appeal, being conveniently close to Yokohama Station and surrounded by a variety of dining options. The attention to cleanliness and the polite service from the staff are consistent highlights in guest feedback, ensuring a pleasant stay. Overall, the accommodations at Sotetsu Hotels The Splaisir Yokohama offer modern luxury with a comfortable and clean environment, making it a favored choice for travelers exploring Yokohama.
Beds
Sotetsu Hotels The Splaisir Yokohama offers a bedding experience that generally meets guests' comfort expectations, particularly with its mattress and pillow setup. Reviewers consistently highlight the comfortable beds, with many describing them as super comfortable or nice. The mattresses are on the firmer side, a characteristic appreciated by some guests, though it may feel a bit hard for those accustomed to softer bedding. The beds are spacious, allowing for a relaxing rest, and the blankets and bedding are clean, enhancing overall comfort. However, there are mixed opinions about the pillows, with some guests finding them thin or soft. To cater to varied preferences, two types of pillows are provided. The comfort of the hotel's specially designed pajamas has also garnered positive remarks. Despite a minor mention about bed placement issues, the overall bedding experience contributes positively to guests' stay at the hotel.
Cleanliness
Sotetsu Hotels The Splaisir Yokohama has made quite an impression with its remarkable cleanliness and modern aesthetic. Guests have consistently praised the hotel for its spotless environment, noting that both the rooms and common areas are impeccably maintained. The cleaning staff receives high accolades for their thoroughness, ensuring that every space meets the highest standards of hygiene.
The hotel’s recent construction adds to its appeal, infusing a sense of newness and modernity throughout the property. Rooms are clean and comfortable, offering a stylish and well-appointed retreat to travelers. The separation of the bathroom and toilet is a thoughtful design choice that guests appreciate, adding to the luxurious feel of the accommodation.
Located strategically near Yokohama Station, visitors also find the location convenient for accessing transportation and nearby malls. The building itself exudes a contemporary charm, making it not only a practical choice but also a visually pleasing one. The Splaisir Yokohama is truly a testament to cleanliness, modern comfort, and a hospitable atmosphere, creating an overall experience that guests find delightful.
Staff
Sotetsu Hotels The Splaisir Yokohama stands out for its exceptional staff, who consistently leave a lasting impression on guests through their attentive and courteous service. Front desk personnel are noted for being efficient, polite, and professional, providing smooth and hassle-free check-in and check-out experiences. The staff's ability to communicate fluently in English, along with their warm and friendly demeanor, adds to the welcoming atmosphere of the hotel.
Guests frequently highlight the helpfulness and kindness of the staff, who are always on hand to assist with queries, including chat and email communications. Despite a few instances of unfamiliarity with local areas, the staff's responsiveness is generally praised, with attentiveness and thoughtfulness being key attributes appreciated by visitors. The housekeeping team also receives accolades for their meticulous work, ensuring a clean and comfortable environment that enhances the overall stay.
The beautiful location combined with enthusiastic, accommodating, and sincerely warm staff makes this hotel a cherished choice for travelers seeking both quality service and hospitality in Yokohama.
4 Star
Sotetsu Hotels The Splaisir Yokohama consistently impresses guests with its blend of luxury and affordability, right in the heart of Yokohama. Visitors frequently commend the hotel's stylish design and comfortable, cozy atmosphere, noting that everything from the decor to the facilities exudes a sense of luxury. The helpful staff contributes significantly to the overall positive experience, ensuring a welcoming and hospitable environment. Guests appreciate the cleanliness and newness of the hotel, which adds to its charming appeal. The accommodation costs are considered very reasonable, especially given its central location and the busy year-end period. Although some guests have remarked on the lack of clear signage for transportation from the station, most find the hotel experience flawless and express their intent to return. Overall, the hotel offers excellent value for money and sets a high standard for both its amenities and service.
No, Sotetsu Hotels The Splaisir Yokohama doesn't have any pool.
Yes, a spa is available at Sotetsu Hotels The Splaisir Yokohama.
No, Sotetsu Hotels The Splaisir Yokohama doesn't allow dogs.
No, parking facilities aren't available at Sotetsu Hotels The Splaisir Yokohama.
No, Sotetsu Hotels The Splaisir Yokohama doesn't have a gym.