Queena Plaza Hotel

Yongkang 23.04411600, 120.24317800 , No. 99, Yong An 1st Street (Show on Map)
8.7
Very Good


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Summary of reviewsQueena Plaza Hotel garners praise for its strategic location near major transportation routes, offering easy access to dining options and efficient travel connections via the nearby airport and high-speed train station. The hotel appeals to guests who prioritize ease of movement and enjoy a quieter setting away from city bustle.

The hotel's breakfast experience stands out, featuring a diverse buffet with both Taiwanese and Western dishes, ensuring a satisfying start to the day. Guests appreciate the plentiful choices and quality offerings, despite the meal's slightly high cost. Dinner, particularly the Chinese cuisine, also receives commendation, although some guests express mixed feelings about the buffet selections.

Rooms are consistently described as spacious, clean, and well-equipped, with appealing decor and comfortable beds that cater to restful nights. Family suites and larger rooms provide ample space for groups, enhancing the comfort and convenience, although minor issues like occasional musty odors and air conditioning noise have been noted.

The hotel maintains a high level of cleanliness, though some have mentioned areas for improvement, such as dusty windows and mold in bathrooms. The hotel's soundproofing contributes to a tranquil stay, complemented by the hotel's impressive outdoor pool, which is celebrated for its size and maintenance. However, guests suggest that further activities or facilities around the pool could be introduced.

Staff at Queena Plaza Hotel frequently receive accolades for their friendliness and courteous service, significantly enhancing the guest experience. The attentive and eager-to-help team is noted for making guests feel welcome and remembered, especially during special occasions.

Families enjoy the hotel for its accommodating facilities, including spacious rooms with thoughtful amenities suitable for children. Despite some dated facilities, the overall environment is inviting and family-friendly, encouraging guests to return repeatedly. While some improvements are suggested, such as larger family room showers, the hotel remains an attractive choice for families seeking comfort and relaxation.
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Categories
Luxury Hotel
This 4.5-star resort-style hotel features an expansive outdoor tropical garden and a large outdoor swimming pool. It offers a luxurious VIVISPA and multiple on-site restaurants, with rooms equipped with deep soaking bathtubs.

Hotel with Swimming Pool
Features an inviting swimming pool and gym. Known for good service and comfortable rooms.

  Outdoor Pool  


Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Accessible Hotel

Hotel with Gym

Small Hotel

5-Star Hotel

Hotel with Outdoor Pool

Room Types
Superior Family Room The spacious family room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The family room offers a wardrobe, a safe deposit box, an electric kettle, a sofa and a flat-screen TV. The unit offers 4 beds.

Deluxe Double Room The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The double room provides a wardrobe, a safe deposit box, an electric kettle, a sofa, as well as a flat-screen TV. The unit has 2 beds.

Twin Room The spacious twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Family Room The family room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The family room offers a wardrobe, a safe deposit box, an electric kettle, a sofa, as well as a flat-screen TV. The unit has 2 beds.

About Queena Plaza Hotel
License: 旅館業登記證核准設立登記日期:94年12 月2日登記證編號220
Guest Reviews
8.7
Very Good
Location
Queena Plaza Hotel is conveniently situated near a major interchange, offering a strategic launch point for travelers with access to numerous dining choices nearby. The hotel's location is described as easy to find and boasts spacious grounds, creating a picturesque setting for guests. While its suburban placement is optimal for those who drive or rent a car, it's somewhat distant from Tainan City and the bustling city center, which may require guests to drive for more urban exploration. The proximity to both the airport and high-speed train station adds practical value for those seeking efficient transportation options. Though amenities within immediate reach are limited, the hotel remains ideal for those who prioritize ease of movement and prefer a quieter, out-of-town experience.

Breakfast
Queena Plaza Hotel offers a delightful breakfast experience that consistently receives high praise from guests. The breakfast buffet is notably plentiful and diverse, featuring a rich selection of both local Taiwanese dishes and more traditional Western options. Visitors appreciate the abundance of choices, which range from delicious hot dishes to classic Tainan snacks, ensuring there is something for every palate. The quality of the breakfast is highlighted as being excellent, with delicious offerings such as beef soup receiving specific commendation. Guests find the environment serene and conducive to enjoying their meals, and the accommodating and friendly staff add to the overall positive dining experience. While the breakfast is noted as being somewhat expensive, it is often described as worth the cost due to its variety and quality. Those staying at the hotel can expect a comfortable start to their day with this highly valued breakfast service.

Dinner
Queena Plaza Hotel offers a dining experience that is met with a mix of enthusiasm and critique. Guests often praise the quality and taste of the meals, highlighting the delicious Chinese cuisine as a standout feature. The overall dining environment is described as comfortable, with both breakfast and dinner receiving commendations for their excellence. However, while the Alihai buffet dinner is lauded by some for its enticing lunch options and dessert experience, others find it lacking. A few diners express disappointment over the selection and temperature of the food, noting that dishes such as cold seafood and missing items like salmon sashimi detract from the overall experience. Despite these critiques, many guests leave satisfied with the flavorful offerings provided by the hotel's restaurants.

Rooms
Queena Plaza Hotel offers rooms that are predominantly spacious and warmly decorated, providing a comfortable and inviting atmosphere for guests. Many reviews highlight the comfort of the beds, which are neither too soft nor too firm, ensuring a good night's sleep. Cleanliness is a consistent theme, with numerous guests noting how clean and tidy the rooms are. The soundproofing is also commendable, contributing to a peaceful stay.

The rooms are not only spacious but also well-equipped, with some featuring bathtubs for added relaxation. Guests staying in the larger six-person rooms appreciate the additional space and amenities, including multiple bathrooms and a living area, making it an ideal choice for families or groups.

Breakfast is frequently praised for its abundance and variety, enhancing the overall experience of staying at the hotel. Some rooms offer pleasant views, such as garden vistas, although a few reviewers note a lack of privacy due to proximity to other windows.

While there are minor issues like a musty smell in one instance and noisy air conditioning in another, these seem to be isolated cases. Overall, the rooms at Queena Plaza Hotel are described as comfortable, clean, and suitable for both relaxation and convenience.

Beds
The beds at Queena Plaza Hotel are generally praised for their comfort, with many guests highlighting the balance of firmness that allows for a restful night's sleep. Though some reviewers note that the mattresses might not meet the luxurious standards associated with five-star accommodations, the overall sleeping experience is positively received. The spaciousness of the beds adds to the comfort, and while the double beds in larger rooms may feel a bit narrow, the hotel does offer a variety of bed sizes to accommodate different preferences. While some guests found the pillows to be too flat or too soft, the well-considered space planning of the rooms complements the comfortable bedding, contributing to an enjoyable stay.

Cleanliness
At Queena Plaza Hotel, guests frequently commend the overall cleanliness of the environment, highlighting the rooms as notably clean, tidy, and comfortable with no unusual odors. Visitors often appreciate the general cleanliness of the hotel, including common areas, and acknowledge the tidy presentation of the accommodations. However, some areas for improvement have been noted. Specific concerns include dusty windows that appear neglected, visible mold stains in bathroom areas, and occasional cleanliness lapses such as hair under bedding and debris in hallways. The swimming pool has also drawn criticism for its condition, with mentions of algae present. While the hotel generally maintains a high standard of cleanliness, attention to these specific details could enhance the guest experience further.

Staff
Queena Plaza Hotel consistently receives praise for its friendly and enthusiastic staff, who are often highlighted for their politeness and courteous service. Many guests note a significant improvement in the service quality, especially from the lobby and restaurant teams, with staff members who are eager to assist and make guests feel welcome. The front desk staff, in particular, stands out for their thoughtful gestures, like remembering and celebrating guests' special occasions such as birthdays. Additionally, the service personnel are recognized for their patience and hard work, contributing to a comfortable overall environment that enhances the hotel's reputation for excellent breakfasts and dinners. While there are occasional mentions of indifference and room for improvement in certain areas like housekeeping, the predominant sentiment is one of satisfaction with the attentive and helpful staff.

Pool
Queena Plaza Hotel boasts a remarkable swimming pool that consistently impresses guests with its size and beauty. The pool area is celebrated for its excellent and comfortable environment, offering a serene escape for visitors seeking relaxation. The pool itself is well-maintained, ensuring a pleasant experience for all who choose to unwind by the water. The hotel exclusively features an outdoor pool, which serves as one of its key attractions and is accompanied by comprehensive facilities that enhance the overall leisure experience. Guests particularly appreciate the heated pool, describing it as especially comfortable. While the outdoor space surrounding the pool is expansive, some guests have noted a lack of additional activities or facilities, suggesting there's untapped potential in this area. It's important for guests to remember that the pool is closed on Tuesdays, so plans should be made accordingly.

Family
Queena Plaza Hotel offers an inviting haven for families looking for a comfortable and spacious accommodation experience. Its family-sized rooms cater ideally to larger groups, offering ample space for everyone to unwind and enjoy quality time together. Several guests have praised the large living rooms found in the six-person suites, perfect for families to chat and forge memorable connections. These rooms are thoughtfully designed with dry and wet bathroom separations and include conveniences such as two toilets and two sinks, enhancing the convenience for families traveling with children.

Beyond the spacious interiors, the atmosphere across the hotel—extending from the cozy rooms to the dining areas and the delightful small outdoor park—is frequently highlighted as an enjoyable feature. The hotel also promises attentive service, offering necessary assistance readily, ensuring that guests have all they need for a relaxing stay.

While some facilities show signs of age, the overall experience remains commendable, with frequent visitors returning year after year. Although some guests have noted the bathroom shower in the family room could be larger, the overall spaciousness allows for children to run around freely, making it an appealing choice for families. Many visitors anticipate making use of the swimming pool in the warmer months, along with other amenities that enrich the family-friendly experience at Queena Plaza Hotel.


Yes, Queena Plaza Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Queena Plaza Hotel.

No, Queena Plaza Hotel doesn't allow dogs.

No, parking facilities aren't available at Queena Plaza Hotel.

Yes, Queena Plaza Hotel has a gym.

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