Quality Inn & Suites Phoenix NW - Sun City

Youngtown 33.60564300, -112.30100600 , 11201 Grand Avenue (Show on Map)
6.8
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsQuality Inn & Suites Phoenix NW - Sun City is frequently praised for its strategic and convenient location, which is ideal for accessing key destinations such as spring training baseball parks, shopping centers and various dining establishments. The hotel's central position facilitates travel to nearby cities like Sedona, Tucson and Apache Junction, making it a suitable stopover for journeys to Las Vegas. Though the area is bustling, leading to some noise from nearby air force jets and train horns, many guests find the location highly beneficial for their needs.

The breakfast offerings receive mixed reactions, but the majority of guests find the variety and quality satisfactory. Highlights include hot and cold options, a popular waffle machine and a clean dining area. Some guests, however, express a desire for more variety and flavor, particularly mentioning a wish for traditional breakfast items like toast, eggs and sausages.

Rooms at the hotel are commended for their cleanliness, spaciousness and overall comfort. Many guests appreciate the generous size of the suites and the amenities provided. While some beds receive mixed reviews regarding comfort, the positive aspects of the accommodations, including well-kept bathrooms, generally overshadow the occasional issues like bad smells or outdated facilities.

Cleanliness across the hotel is a consistent positive point with many reviewers noting clean and well-maintained rooms and pool area. The friendly, accommodating and professional staff further enhance the staying experience, often going above and beyond to assist guests, which is frequently highlighted in reviews.

The pool area is celebrated for being beautiful and properly maintained with extended hours allowing guests to enjoy evening swims. However, some guests have faced issues with cleanliness and nearby disturbances.

While bed comfort varies among guests, many describe the beds as clean and comfortable, contributing to a good night's rest despite a few reports of uncomfortable, old or sagging mattresses.

Overall, the Quality Inn & Suites Phoenix NW - Sun City offers a welcoming environment with clean rooms, helpful staff and a convenient location, tempered by some minor issues that do not significantly detract from the overall positive experience.
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Room Types
King Room - Non-Smoking This double room has a tea and coffee maker, heating and a TV with cable channels. The unit has 1 bed.

Double Room with Two Double Beds - Non-Smoking This family room features a tea and coffee maker, heating and a TV with cable channels. The unit offers 2 beds.

Queen Suite with Two Queen Beds - Non-Smoking This suite has a tea and coffee maker, a seating area and a TV with cable channels.

Double Room with Two Double Beds - Non-Smoking The family room is furnished with a desk and a seating area. The unit offers 2 beds.

King Room - Smoking The double room is furnished with a desk and a seating area. The unit offers 1 bed.

King Room - Non-Smoking/Pet Friendly The double room is furnished with a desk and a seating area. The unit has 1 bed.

Queen Room - Non-Smoking This double room has a tea and coffee maker, heating and a TV with cable channels. The unit has 1 bed.

King Suite - Non-Smoking The suite offers a tea and coffee maker, a seating area and heating.

King Room - Accessible/Non-Smoking This double room features a tea and coffee maker, heating and a TV with cable channels. The unit offers 1 bed.

Double Room with Two Double Beds - Accessible/Non-Smoking The family room is furnished with a desk and a seating area. The unit offers 2 beds.

Double Room with Two Double Beds - Pet Friendly/Non-Smoking The family room offers a tea and coffee maker. The unit offers 2 beds.

Queen Suite with Two Queen Beds - Accessible/Non-Smoking The suite provides a seating area.

Guest Reviews
6.8
Rated
Location
The location of Quality Inn & Suites Phoenix NW - Sun City is consistently praised for its convenience and suitability. Guests frequently highlight its proximity to key destinations, such as spring training baseball parks, shopping areas and northern travel routes. It offers easy access to restaurants and important destinations like Sun City, Phoenix and various sports facilities. The hotel also serves as a good stopover point for journeys to Vegas. Its central position allows for straightforward travel plans, bridging locations like Sedona, Tucson and Apache Junction.

However, it's important to note that the hotel sits in a bustling area. Situated on a busy street, it is also near Luke Air Force Base and a major railroad crossing, leading to noticeable noise from fighter jets and train horns. Despite these noise concerns, many guests find the overall location fitting and beneficial for their needs.

Breakfast
At the Quality Inn & Suites Phoenix NW - Sun City, breakfast options have received mixed reviews from guests, but the feedback predominantly leans positive. Many guests appreciated the offerings, describing the breakfast as great, excellent and very good by American standards. The variety, including both hot and cold items, such as the popular waffle machine, has been a highlight for many with some even mentioning how wonderful and clean the breakfast area is.

However, there are also critiques suggesting room for improvement. Some guests felt the breakfast was limited, noting the absence of items like regular toast, eggs or sausages and expressing disappointment with the bagged breakfast options, which lacked flavor and variety. Despite these mixed opinions, the presence of coffee makers and the attentive staff were appreciated features. Overall, while there's room for enhancement, the breakfast generally provides a satisfactory start to the day for many visitors.

Rooms
The rooms at Quality Inn & Suites Phoenix NW - Sun City generally receive positive feedback for their cleanliness and spaciousness. Guests frequently mention that the rooms are clean, comfortable and equipped with more amenities than they anticipated. Many appreciated the large size of the rooms, particularly the suites which were noted to be huge. The comfort of the beds received mixed reviews with some guests finding them comfortable while others described them as very uncomfortable.

The hotel rooms are described as nice and generally well-maintained, although a few guests pointed out issues such as bad smells, broken bathroom floors and outdated facilities. Cleanliness is consistently highlighted with several guests noting that even the bathrooms are well-kept. However, there were occasional inconveniences like malfunctioning room keys and inoperative telephones.

Overall, the positive aspects of spacious, clean and comfortable rooms seem to outweigh the occasional hiccups mentioned by the guests.

Beds
The beds at Quality Inn & Suites Phoenix NW - Sun City receive mixed feedback from guests. Many highlight the comfort of the beds, describing them as super comfortable, comfy and wide. Several guests emphasize that the beds and bedding were clean, adding to their positive experience. However, some reviews do mention that certain beds were old and had noticeable dips in the mattresses, leading to discomfort. A few guests also found the beds to be too hard or felt the springs, which affected their sleep quality. While there are varying opinions, the overall sentiment leans towards the beds being comfortable and adequate for a good night's rest.

Cleanliness
Quality Inn & Suites Phoenix NW - Sun City offers an overall positive experience when it comes to cleanliness with many guests praising the rooms as very clean, comfortable and well-maintained. Reviews highlight the cleanliness of the bathrooms and the comfort of the beds. The hotel’s pool area is also noted for being well-maintained. Guests often mention the friendly and helpful staff, contributing to a pleasant stay.

However, some negative aspects do arise with a few guests reporting issues such as dirty floors, cigarette smells and unclean sheets. The exterior of the hotel appears to need updating and there have been occasional mentions of maintenance issues. Despite these drawbacks, most reviews reflect a strong effort from the Quality Inn & Suites towards maintaining a clean and welcoming environment, making it a comfortable option for travelers.

Staff
A key highlight of the Quality Inn & Suites Phoenix NW - Sun City is undoubtedly its staff, who have received numerous accolades from guests. Descriptions frequently emphasize their friendliness and readiness to assist with many noting that the front desk and cleaning staff were particularly amazing, obliging and nice. Guests repeatedly mentioned the exceptional customer service, stressing how helpful and accommodating the team was, making long trips notably more comfortable. Specific mentions of staff members, such as Marilyn, underline the personalized and friendly interactions that enhanced the overall stay experience. Various guests appreciated the respectful, polite and competent service they encountered, depicting the staff as great, awesome and cool. However, it's worth noting that while the majority of feedback about the staff is overwhelmingly positive, a few guests did report instances of rudeness and poor attitude. Despite this, the prevailing sentiment is one of a hospitable and helpful team, ensuring a welcoming environment for travelers.

Pool
The pool at Quality Inn & Suites Phoenix NW - Sun City garners mixed reactions. Many guests commend the pool for being well-maintained and sparkling, contributing to a fun and beautiful pool area. Appreciation extends to management's considerate gesture of keeping the pool open past 10 pm, offering a perfect respite from the Arizona heat. However, some visitors have noted issues, such as a dirty, greenish pool that deterred usage and an unsettling experience with nearby disturbances while swimming. Despite these concerns, the positive remarks about the pool's ambiance and upkeep stand out.


Yes, Quality Inn & Suites Phoenix NW - Sun City has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Quality Inn & Suites Phoenix NW - Sun City.

No, Quality Inn & Suites Phoenix NW - Sun City doesn't allow dogs.

No, parking facilities aren't available at Quality Inn & Suites Phoenix NW - Sun City.

No, Quality Inn & Suites Phoenix NW - Sun City doesn't have a gym.

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