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Summary of reviewsQuality Inn & Suites Phoenix NW - Sun City is frequently praised for its strategic and convenient location, which is ideal for accessing key destinations such as spring training baseball parks, shopping centers and various dining establishments. The hotel's central position facilitates travel to nearby cities like Sedona, Tucson and Apache Junction, making it a suitable stopover for journeys to Las Vegas. Though the area is bustling, leading to some noise from nearby air force jets and train horns, many guests find the location highly beneficial for their needs.
The breakfast offerings receive mixed reactions, but the majority of guests find the variety and quality satisfactory. Highlights include hot and cold options, a popular waffle machine and a clean dining area. Some guests, however, express a desire for more variety and flavor, particularly mentioning a wish for traditional breakfast items like toast, eggs and sausages.
Rooms at the hotel are commended for their cleanliness, spaciousness and overall comfort. Many guests appreciate the generous size of the suites and the amenities provided. While some beds receive mixed reviews regarding comfort, the positive aspects of the accommodations, including well-kept bathrooms, generally overshadow the occasional issues like bad smells or outdated facilities.
Cleanliness across the hotel is a consistent positive point with many reviewers noting clean and well-maintained rooms and pool area. The friendly, accommodating and professional staff further enhance the staying experience, often going above and beyond to assist guests, which is frequently highlighted in reviews.
The pool area is celebrated for being beautiful and properly maintained with extended hours allowing guests to enjoy evening swims. However, some guests have faced issues with cleanliness and nearby disturbances.
While bed comfort varies among guests, many describe the beds as clean and comfortable, contributing to a good night's rest despite a few reports of uncomfortable, old or sagging mattresses.
Overall, the Quality Inn & Suites Phoenix NW - Sun City offers a welcoming environment with clean rooms, helpful staff and a convenient location, tempered by some minor issues that do not significantly detract from the overall positive experience.
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