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Summary of reviewsSmart Hotel La Sagra is highly praised for its tranquil yet strategic location in the village of Yuncos. It offers an ideal base for those wishing to explore nearby attractions such as the Puy du Fou theme park and the historic city of Toledo. The hotel's proximity to essential services like supermarkets, bars and cafes further enhances its appeal, especially for travelers journeying by car who benefit from its ample and secure parking facilities.
Despite the absence of on-site breakfast, guests find nearby cafes more than satisfactory, ensuring convenient morning meals. The rooms at Smart Hotel La Sagra are noted for their spaciousness, modern decor and cleanliness. Large, comfortable beds, clean sheets and well-maintained bathrooms contribute to a pleasant and cozy atmosphere. Minor issues such as the absence of closets or occasional maintenance problems do not significantly detract from the overall positive experience.
Cleanliness is consistently highlighted, affirming the hotel's commitment to maintaining a hygienic environment. The cleaning staff receives frequent commendations for their hard work and friendliness. The hotel’s largely automated service model is effectively managed with virtual receptionists providing quick and efficient assistance, despite the occasional desire among guests for more physical staff presence.
Wi-Fi at the hotel generally works well with only minor connectivity issues and the parking facilities are lauded for their affordability and security, although some challenges with the parking code system and space tightness for larger vehicles are noted. The comfortable beds with high-quality bedding, contribute significantly to restful nights, despite some minor issues with pillows and configuration of beds.
For those traveling with pets, the hotel is accommodating, offering a welcoming atmosphere for various breeds, although the extra pet fee is occasionally considered high and specific pet provisions might be lacking.
In essence, Smart Hotel La Sagra delivers a comfortable, clean and strategically located option for travelers, aligning well with its three-star rating and providing good value for money despite minor areas for improvement. Show more
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Categories
Dog Friendly Hotel
This 3-star hotel is a popular choice among pet owners. The hotel provides essential amenities for a comfortable stay, making it a practical option for travelers with pets.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Hotel with Gym
Small Hotel
3-Star Hotel
Room Types
Double RoomProviding free toiletries, this double room includes a private bathroom with a bath and a shower. This double room features air conditioning, a wardrobe, a flat-screen TV and a balcony.
Deluxe SuiteProviding free toiletries, this suite includes a private bathroom with a bath and a shower. The suite provides air conditioning, a wardrobe, as well as a terrace and a balcony. The unit offers 1 bed.
Guest Reviews
Location
Smart Hotel La Sagra is praised for its location, offering a tranquil and convenient base for travelers. Nestled in the small village of Yuncos, the hotel is ideal for those seeking peace away from the bustling chaos of Madrid, yet it remains easily accessible via the motorway. The nearby Puy du Fou theme park and the historic city of Toledo are noteworthy attractions with guests frequently highlighting the hotel's proximity to these sites. Furthermore, the hotel's location makes it a great choice for visits to nearby towns and events, offering easy access and ample parking facilities.
Surrounding amenities are a major plus with guests mentioning the convenience of nearby supermarkets, bars, cafes and other essential services. This setting makes it not only a good stopover for those journeying by car but also suitable for exploring both Toledo and Madrid with transport links close at hand. The central yet peaceful neighborhood ensures a comfortable stay, complemented by modern and clean accommodations. While some guests find it difficult to locate the hotel at night due to inadequate signage, the overall sentiment emphasizes the exceptional value for money and strategic location.
Breakfast
Smart Hotel La Sagra appears to have fallen short in one significant area: its breakfast service. Guests consistently mention that the hotel does not provide any breakfast, a notable inconvenience for many. This lack of service is not unique to specific days, as some guests pointed out the absence of breakfast options even on Sundays. The demand for a breakfast option is apparent with several reviewers suggesting the addition of a coffee machine or a light breakfast service to fill this gap.
On a brighter note, guests have found alternative solutions nearby. Positive feedback highlights the presence of several nearby bars and cafes, including one excellent and affordable café just 50 meters away. These nearby options seem to compensate somewhat for the hotel's shortfall, allowing guests to enjoy varied and convenient breakfast choices outside the hotel premises. While the absence of an on-site breakfast remains a notable drawback, the hotel's convenient location near good dining spots provides a workable, albeit not entirely satisfactory, alternative for morning meals.
Rooms
Smart Hotel La Sagra delivers a consistently spacious, modern and comfortable room experience for its guests. Many visitors appreciate the ample space provided, often highlighting the large, well-decorated rooms and extensive bathrooms, some featuring both a shower and a bathtub. The beds are generally comfortable with a few noting incredibly large double beds and clean sheets.
The cleanliness of the rooms often stands out positively with many reviews mentioning spotless conditions and well-maintained facilities. The decor is frequently described as modern and pleasing, contributing to an overall cozy and pleasant atmosphere.
Several rooms come with added perks such as balconies or terraces, enhancing the appeal for those who wish to enjoy outdoor space. Functional modern amenities and facilities such as large desks for working are also noted, adding practicality to comfort.
However, a few drawbacks include some rooms lacking basic amenities like closets or microwaves. Occasionally, problems such as a lack of blankets, the presence of uncomfortable bathtubs or minor maintenance issues with hand sanitizer dispensers were reported. Despite these minor inconveniences, the general sentiment is that the spaciousness, cleanliness and modern design of the rooms contribute to a very comfortable stay.
Beds
At Smart Hotel La Sagra, guests repeatedly highlight the comfort of the beds. Numerous reviews emphasize that the beds are very comfortable with many guests also mentioning the high quality of the bedding and linens.
The mattresses generally receive positive feedback, described as comfortable and supportive. However, there are occasional mentions of the pillows being less satisfactory with some guests finding them either too high or uncomfortable. A few reviews also note that the double beds are on the smaller side or consist of two single beds pushed together, which wasn’t ideal for some couples.
Despite these minor drawbacks, the overall consensus is that the beds significantly contribute to a restful night's sleep. Coupled with spacious rooms and clean environments, the beds at Smart Hotel La Sagra appear to be a strong point of this accommodation, offering guests a cozy and comfortable stay.
Cleanliness
The guest reviews for Smart Hotel La Sagra predominantly highlight its cleanliness and modern facilities. Many visitors have praised the hotel for its spotlessly clean rooms, bathrooms and overall establishment. The words very clean and exceptional cleanliness surface frequently, coupled with mentions of the hotel's new and modern design. Guests also noted the rooms' cleanliness, comfort and functionality.
However, a few reviews pointed out areas needing improvement, such as unclean floors and stained walls and carpets. Some guests reported significant cleanliness issues, including dust under the bed, used toilet paper and even unemptied trash cans. Despite these concerns, the accommodation generally receives high marks for cleanliness and comfort, providing a pleasant overall stay for many of its visitors.
One minor inconvenience mentioned was the lack of closets in some rooms, offering only bars to hang clothes. Nonetheless, the cleaning staff was frequently acknowledged for their hard work and friendliness, contributing positively to the guest experience. The hotel combines exceptional cleanliness with modern amenities, making it a favored choice for travelers looking for comfort and hygiene.
Staff
The Smart Hotel La Sagra offers a unique hospitality experience, characterized by a largely automated and digitized service model. Guests often emphasize the friendliness and professionalism of the staff, despite their virtual nature. The receptionists, when contacted through the video terminals, are described as very kind, helpful and attentive, making check-in quick and efficient. The cleaning staff are frequently praised for their excellent work and amiable demeanor.
However, the lack of physical staff presence is a recurring point of contention. Many guests found the absence of an on-site receptionist, especially during check-in, to be inconvenient and urged the need for at least a minimal physical presence to handle unforeseen situations. Some reviews noted difficulties in getting timely assistance through the intercom or video terminal, leading to longer wait times and, occasionally, unresponsive or rude service.
The hotel's innovative approach to a contactless experience appears to work seamlessly for some, who appreciate the ease and efficiency it provides. Yet, others miss the personal touch and find the over-reliance on technology challenging, especially when issues arise. Despite these mixed feelings, the effort of the virtual and cleaning staff to maintain a friendly, helpful atmosphere does not go unnoticed.
Wi-Fi
Smart Hotel La Sagra offers a primarily positive experience for those relying on Wi-Fi during their stay. Reviews highlight that the internet is functional and works well in general with several guests specifically noting the Wi-Fi is good. However, there are some drawbacks, such as occasional connectivity issues and slow speeds. Despite the highly digitized operational system, which involves speaking to representatives through a camera and limited physical personnel on-site, hotel staff is described as responsive and addresses issues promptly, including problems with accessing Wi-Fi or parking payments. Although the check-in process is highly automated and might feel impersonal, problems are usually resolved efficiently.
Parking
Parking at 'Smart Hotel La Sagra' generally receives positive feedback from guests, highlighting its affordability and spaciousness. Many guests found the parking area to be ample and secure with particularly commendable value priced at only €3 per day. There are plenty of parking spaces both in the designated parking area and nearby, ensuring that guests have convenient options. Some reviewers appreciated the free parking available in the vicinity, making it an attractive choice for those who prefer parking outside the hotel's premises. The secured parking offers an added layer of safety, which is a significant advantage.
However, there are a few challenges noted by guests. Some mentioned that the parking code system occasionally malfunctioned, requiring assistance from reception to exit. Accessing the garage can be a bit tight and the narrowness might be a concern for larger vehicles. Additionally, while parking is generally easy to find, a few guests noted limited spots at certain times and the absence of a lowered curb in some areas. Despite these minor inconveniences, the overall consensus is that the parking facilities provide good value for money and sufficient space, making it a reliable choice for travelers.
3 Star
Smart Hotel La Sagra offers a range of experiences consistent with its three-star rating. Guests generally appreciate the hotel's cleanliness and modern amenities, noting that the rooms are spacious and well-kept. Some visitors highlight its attractive pricing and convenient location, making it a practical choice for travelers seeking value.
However, the hotel also shows some drawbacks in its maintenance and service aspects. Several reviews point out shortcomings such as dirty walls and stained bedspreads and the absence of ironing boards in the rooms. While the dealing with staff received mixed reviews, the computerized check-in system stood out as a notable feature. The impersonal nature of the hotel's service reflects its three-star classification with some guests feeling it met expectations while others found it lacking. Despite these complaints, the general sentiment is that Smart Hotel La Sagra offers a decent stay for its category.
Dog Friendly
Smart Hotel La Sagra offers a pet-friendly experience, accommodating various pets, including larger breeds such as a 25-kilo Husky. Guests appreciate the ability to bring their dogs, experiencing comfort and tranquility during their stay. The hotel ensures a welcoming atmosphere for pets, albeit with an extra fee for their stay. However, some guests have noted that the fee for pets can be on the higher side and that specific provisions such as pet beds are not included. An occasional downside is the noise from dogs barking in the hallways. Overall, the hotel demonstrates a pet-friendly policy, allowing guests to bring their furry companions along.
No, Smart Hotel La Sagra doesn't have any pool.
No, a spa isn't available at Smart Hotel La Sagra.
Yes, Smart Hotel La Sagra welcomes dogs.
Yes, parking facilities are available at Smart Hotel La Sagra.