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Summary of reviewsIbis Katowice - Zabrze garners high praise for its strategic location in the heart of Zabrze, providing guests with the tranquility of a central yet peaceful district. The hotel's proximity to the train station, various shopping facilities and local attractions such as the Guido Mine and the House of Music and Dance makes it an ideal choice for exploration and convenience. Easy access to public transportation and secure parking further enhance its accessibility.
The breakfast offerings are frequently commended for their variety and quality, featuring both Polish traditional foods and continental options. The service is punctual, starting as early as 6:00 AM and the coffee from the espresso machine receives particular praise. The breakfast staff’s friendly demeanor and the cleanliness of the breakfast room contribute to a delightful and satisfying experience. Similarly, the dinner service is praised for its delicious cuisine, extensive menu and good value for money, despite occasional long wait times and limited vegetarian options.
Guest rooms provide a functional and comfortable stay with large beds and well-organized spaces. The cleanliness and comfort of the rooms are often highlighted, although they are noted as being somewhat small and in need of renovation. Some rooms have issues with outdated decor and occasional lapses in cleanliness, such as cigarette smells and dust.
The staff at Ibis Katowice - Zabrze are consistently described as friendly, helpful and efficient, contributing to a welcoming atmosphere. Their professional yet friendly approach leaves guests feeling well cared for, making the hotel a recommended choice for excellent service.
The Wi-Fi service has mixed reviews with reliable connectivity in the lobby but issues with weak signals and non-functionality in rooms. The parking facilities are monitored and secure, though some guests find the spaces tight and the daily fee relatively high.
The beds receive numerous positive comments for their comfort and cleanliness, greatly contributing to a restful night’s sleep. However, preferences on firmness vary with a few guests finding the beds too hard or the pillows uncomfortable.
The hotel is noted for its accessibility features, such as high showers, spacious bathrooms and elevator access, making it suitable for guests with disabilities. However, improvements could be made in room furnishings and dining options.
Ibis Katowice - Zabrze is also a pet-friendly hotel, welcoming dogs and offering amenities like dog bowls and a pet-friendly menu. While dogs are not allowed in the restaurant, they are welcome in the rooms, ensuring a comfortable stay for both pets and their owners.
In summary, Ibis Katowice - Zabrze stands out for its prime location, excellent staff service and comfortable amenities, making it a practical and pleasant choice for travelers despite minor areas needing improvement. Show more
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Categories
Dog Friendly Hotel
This hotel is pet-friendly. It provides free WiFi, parking, and a business center, catering to both leisure and business travelers with dogs.
Hotel with Parking
This hotel offers private parking on-site. There is a daily charge for the parking facility. The hotel is located in the city center with good access to major roads and the airport.
Accessible Hotel
Room Types
Twin RoomAir-conditioned, non-smoking room with a bathroom and a TV with satellite channels.
Double RoomAir-conditioned, non-smoking room with a private bathroom, as well as satellite TV.
Deluxe Double RoomThe unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
Nestled in the heart of Zabrze, Ibis Katowice - Zabrze is lauded for its exceptional location. Guests consistently highlight the hotel's advantageous placement, combining the tranquility of its central yet peaceful district with the convenience of proximity to essential amenities. The hotel is just a short walk from the train station, various shopping facilities and the city’s vibrant center, making it an ideal base for exploring local attractions like the Guido Mine and the House of Music and Dance.
Public transportation options are readily accessible, allowing for easy movement within and beyond Zabrze. For those traveling by car, the hotel offers safe, affordable parking. The location is particularly well-regarded for its proximity to grocery stores, restaurants and entertainment venues, ensuring guests have everything they need within walking distance.
The strategically located Ibis Katowice - Zabrze also caters to visitors seeking relaxation before continuing their journeys, making it perfect for short trips or overnight stays. Guests appreciate the hotel's central positioning, which provides a seamless blend of urban convenience and restful retreat. In summary, the Ibis Katowice - Zabrze stands out for its prime location, convenience and accessibility, fostering a comfortable and practical stay for travelers.
Breakfast
Guests at Ibis Katowice - Zabrze consistently noted that the breakfast offerings are highly commendable. The breakfast is described as delicious with an extensive and varied selection of dishes that cater to different tastes. Many reviews highlight the excellent and flavorful coffee from the espresso machine and mention the punctuality and convenience of the service which starts as early as 6.00 AM. Guests appreciated the abundant and plentiful servings, noting that everyone could find something they liked, whether it was Polish traditional foods or continental options. The breakfast buffet is frequently praised for its quality, freshness and attractive presentation. Additionally, the friendliness and efficiency of the breakfast staff also stood out as a positive highlight. Notable mentions also include the breakfast room's cleanliness and the overall high standard of food. However, a few reviews pointed out that the breakfast might become monotonous for longer stays and that the price could be perceived as too high. Despite these few critiques, the general consensus remains that the breakfast at Ibis Katowice - Zabrze is a delightful and satisfying experience, contributing significantly to the pleasant stay at the hotel.
Dinner
The dinner experience at Ibis Katowice - Zabrze garners a generally positive reception from guests. Many praise the ability to have meals on-site, highlighting the restaurant's delicious cuisine and extensive menu. Guests consistently commend the quality of food, describing it as very tasty, excellent and delicious. The restaurant remains open and serves delicious meals until at least 9:30 PM, making it convenient for late diners.
The restaurant is appreciated for its good value for money with offerings that are reasonably priced. Cleanliness and good service are points of satisfaction among diners. The variety at breakfast also receives positive feedback, although there are mentions of limited options for vegetarians.
Despite the overall praise, a few guests pointed out areas needing improvement, such as occasional long wait times for lunch and some comments on the quality of evening meals. There were also isolated mentions of the need for better waiter service and room for improvement in the restaurant setup.
Overall, the dining experience at Ibis Katowice - Zabrze is highly recommended for its delicious, reasonably priced food and quality service.
Rooms
Rooms at Ibis Katowice - Zabrze offer a mix of functionality and comfort with features such as large beds and well-organized spaces that provide everything necessary for a short stay. Many guests appreciated the cleanliness and comfort of the rooms, highlighting the neat arrangement and cozy atmosphere.
However, the accommodations are notably small, making movement somewhat challenging, particularly in the bathroom. There are some concerns about the dated decor, worn-out furniture and a general need for renovation. Issues with cleanliness were occasionally noted with some rooms smelling of cigarette smoke or displaying signs of poor maintenance, such as dust and ineffective vacuuming of carpets.
The rooms are equipped with basic amenities like kettles, but lack more contemporary features such as refrigerators and properly working room appliances. Additionally, the bathrooms, while clean, have some functional issues like weak water pressure and noisy infrastructure.
Overall, while the rooms provide a decent stay with basic comforts and cleanliness, there is a clear need for updates and better maintenance to enhance the guest experience.
Beds
The beds at Ibis Katowice - Zabrze have garnered numerous positive comments from guests with comfort being a frequently highlighted feature. Many guests described the beds as comfortable, very comfortable and even top-notch. The beds are often noted as clean with bed linens maintained daily. In addition, the beds are described as large with some mentioning one large duvet and a queensize option that is particularly comfortable.
However, not all feedback was glowing, as a few guests found the beds hard or too firm for their liking. There were also mentions of hard pillows and creaky tarps, which detracted from the overall sleep experience for some. Despite these occasional critiques, the majority of reviews reflect a pleasant and restful sleep experience, thanks in large part to the generally comfortable mattresses and the attention to cleanliness.
In conclusion, while personal preferences on firmness may vary, the beds at Ibis Katowice - Zabrze are largely praised for their comfort and cleanliness, contributing to a good night's sleep for most guests.
Cleanliness
The Ibis Katowice - Zabrze hotel generally receives positive remarks for its high standard of cleanliness. Guests frequently highlight its clean and well-maintained rooms, tidy environments and the satisfactory freshness of bed linens and towels. Cleaning is typically carried out daily, ensuring rooms remain neat and suitable for short stays or overnight trips.
However, a few areas have been pointed out for needing improvement. Some guests noted issues such as rooms not being thoroughly cleaned, unchanged bed linens during their entire stay and occasional oversight in cleaning specific items like coffee mugs. The bathrooms, in particular, are mentioned as areas requiring more meticulous cleaning and slight updates. Despite these sporadic critiques, the overall sentiment leans towards a well-kept, centrally located hotel with generally high standards of hygiene and cleanliness.
Staff
The reviews for 'Ibis Katowice - Zabrze' highlight the exceptional quality of the staff service at the hotel. Guests consistently describe the staff as very friendly, helpful and polite, making the overall experience pleasant and welcoming. The reception staff stand out for their efficiency and eagerness to assist, ensuring a smooth check-in process. The service extends to the breakfast area and restaurant, where guests appreciate the polite and attentive service.
Additionally, the staff's willingness to solve problems and meet guests' expectations is frequently noted, further enhancing the positive atmosphere. Many reviews emphasize the staff's professional demeanor balanced with a friendly and humorous approach, contributing to a comfortable stay. Staff interactions, characterized by smiles and greetings, leave guests feeling well cared for.
Overall, the hotel's ambience is marked by excellent service, making it a recommended choice for travelers who value friendliness and helpfulness in their accommodation experience.
Wi-Fi
The wifi experience at Ibis Katowice - Zabrze is mixed. Some guests found the connectivity to be fast and reliable in the lobby with several praising the free wifi as effective for basic needs. However, numerous reviews indicate issues with wifi throughout the hotel, including poor connectivity, weak signals in the rooms and periods of non-functionality lasting several days. Enhancements to wifi coverage and strength in rooms would be appreciated, as many guests encountered problems accessing a stable internet connection during their stay. Overall, while the lobby provides a good internet experience, there are noticeable gaps in the service that require attention.
Parking
The 'Ibis Katowice - Zabrze' hotel offers a mix of parking options for its guests. On-site parking is available and boasts monitored, guarded and safe facilities. Guests can find parking spaces directly at the hotel or nearby with the convenience of both paid and free options. However, there are some concerns over the tightness and limited availability of parking spaces, which occasionally leads to trouble finding a spot. The hotel charges a daily fee of 30 PLN for parking, though some guests consider this rate to be quite high. There's an enclosed and guarded parking lot available at an extra charge, ensuring additional security for vehicles. Despite the cost, the monitored parking and other conveniences provide peace of mind for travelers. Options for free parking are also available on the street, offering an alternative to the paid facilities.
Accessible
The hotel 'Ibis Katowice - Zabrze' appears to provide several features that enhance its accessibility for guests with disabilities. Located centrally, it offers easy access to various amenities such as grocery stores, public transportation and the main highway. The high showers and spacious bathrooms contribute to a comfortable stay, along with elevator access and rooms designed for wheelchair users. The parking area is conveniently accessible, making it easier for those arriving by car. The reception area has been enlarged, which might be due to high-profile visitors like football player Łukasz Podolski, adding to the ease of movement within the hotel. Overall, the hotel's location provides both value and convenience, suited for those requiring accessible accommodations. However, some downsides include the lack of a proper wardrobe and only one chair in the rooms, as well as the absence of a more comprehensive dining service, being limited to vending machines.
Dog Friendly
Ibis Katowice - Zabrze emerges as a solid choice for travelers with pets, providing a welcoming atmosphere for furry companions. The hotel accommodates dogs and makes it easy for guests to bring their pets along. Positive aspects noted by guests include the ability to rent dog bowls and a dog-friendly menu offering vegetarian options. Although dogs are not allowed in the hotel restaurant, they are welcome in the rooms, creating a comfortable stay for both pets and their owners. Additionally, for convenience, a pet area is available near the parking spaces. Overall, it's a pet-friendly environment that caters well to the needs of guests traveling with dogs.
No, Ibis Katowice - Zabrze doesn't have any pool.
No, a spa isn't available at Ibis Katowice - Zabrze.
Yes, Ibis Katowice - Zabrze welcomes dogs.
Yes, parking facilities are available at Ibis Katowice - Zabrze.