Zacatecas22.77518500,
-102.60628200,
Calz. Héroes De Chapultepec No. 1700, Fracc. Ciudad Argentum,(Show on Map)
8.8
Excellent
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1 room2 guests1 room, 2 guests
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Summary of reviewsCity Express by Marriott Zacatecas delivers a well-rounded and positive experience for travelers, with standout features in several key areas. The hotel's location is highly esteemed, offering convenience and accessibility on a main avenue just a short drive from Zacatecas' historic center. Guests benefit from easy access to major highways, nearby restaurants, cafes, shopping centers, and the airport, making it an attractive choice for both business and leisure visits.
The breakfast offered is frequently praised for its quality, taste, and completeness, marked by a variety of delicious options such as eggs, beans, and chilaquiles. Though suggestions for earlier serving times and more diversity exist, the breakfast remains a valued part of the hotel experience.
Rooms at the hotel are celebrated for their cleanliness and comfort, with guests enjoying tidy, fresh accommodations and comfortable beds that allow for restful sleep. While the room size might be a bit compact for some, the climate control, convenience of nearby amenities, and available room service enhance the overall stay. Cleanliness extends beyond the rooms, with well-maintained facilities, including the parking and breakfast areas.
The hotel staff garners high marks for their friendliness, attentiveness, and bilingual abilities, particularly at the reception. Their commitment to excellent service and attention to detail considerably adds to the guest experience.
Despite mixed reviews on the WiFi, with some experiencing intermittent connectivity, the overall service and reasonable pricing make the hotel a good value. While bed comfort varies, with some guests finding them exceptional and others considering them firm, the hotel meets expectations for a comfortable short stay.
Consistently noted for cleanliness, comfort, and safety, the hotel makes for a pleasant stay, particularly for families and business travelers. With its strategic location near the Government Center, practical amenities, and solid service, City Express by Marriott Zacatecas stands as a reliable choice for visitors seeking quality accommodations in the region. Show more
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Dog Friendly Hotel
This hotel welcomes pets and offers convenient amenities for guests traveling with animals. Its location is easily accessible, and the staff is accommodating to guests with pets, making it a comfortable stay for both you and your dog.
Business Hotel
City Express by Marriott Zacatecas offers amenities such as meeting rooms, a fitness center, and parking. It is located near the Zacatecas Convention Center, Zacatecas International Airport, and the Sumar 1 Industrial Zone.
Hotel with Parking
City Express by Marriott Zacatecas provides free parking for its guests. This complimentary amenity is a convenient feature for travelers with their own vehicles.
Accessible Hotel
This hotel offers wheelchair accessibility throughout its grounds, including wheelchair access to common/public areas and an elevator/lift. It is a modern hotel with accessible facilities.
Hotel with Gym
This hotel includes a fitness center. It provides complimentary American breakfast and is a good option for travelers looking for a workout during their stay.
4-Star Hotel
This hotel is known for its practical amenities and efficient service. It offers complimentary breakfast, a fitness center, and free Wi-Fi, ensuring a comfortable and productive stay. The hotel's modern design and focus on essential comforts make it a reliable option.
Hotel Taking Steps Towards Sustainability
Room Types
Queen RoomThis double room provides a private bathroom, and air conditioning. This double room offers a TV. The unit offers 1 bed.
Double RoomThis double room has a private bathroom and air conditioning. This double room offers a TV. The unit has 1 bed.
Superior Queen Room with Sofa BedProviding air conditioning, a minibar and a tea and coffee maker, this double room includes a private bathroom. The double room's kitchenette, which features a microwave, is available for cooking and storing food. This double room provides a TV. The unit offers 2 beds.
Guest Reviews
8.8
Excellent
Location
City Express by Marriott Zacatecas boasts a highly praised location that offers both convenience and accessibility. Situated on a main avenue, the hotel is within a ten-minute drive from the historic center, making it easy for guests to explore the cultural heart of Zacatecas. Its proximity to major highways also ensures uncomplicated access to different parts of the city. Visitors appreciate the hotel's adjacency to a variety of restaurants, cafes, and a shopping center, allowing for diverse dining and shopping experiences right at their doorstep. Additionally, the location is conveniently positioned between town and the airport, proving advantageous for travelers on tight schedules. The excellent parking facilities and the presence of nearby stores further enhance the guest experience. While the location might feel somewhat distant for those preferring to walk, the convenience and amenities around make City Express by Marriott Zacatecas an ideal choice for both business and leisurely visits.
Breakfast
City Express by Marriott Zacatecas offers a breakfast experience that frequently earns praise from guests. It is lauded for being tasty, complete, and often very good, with several reviews noting the deliciousness and heartiness of the offerings. Guests appreciate the inclusion of fruits, coffee, and hot options, with meals that include items like eggs, beans, chilaquiles, and strips adding to the flavorful choices. The quality of service and the overall pleasant atmosphere contribute to a satisfying start to the day, often remarked as better than breakfasts at other hotels.
While many guests find the breakfast remarkable, there are some points of contention such as limited variety and occasional delays in restocking food. Suggestions for improvement include introducing earlier serving times and offering more diverse choices. Despite these minor drawbacks, the overall consensus highlights the breakfast as a great addition to the hotel experience, providing good value for money. The buffet presentation is widely considered acceptable, with some guests emphasizing its completeness and sufficiency. The combination of good quality food and attentive staff helps in making the breakfast at City Express by Marriott Zacatecas a memorable part of a guest's stay.
Rooms
City Express by Marriott Zacatecas offers a comfortable and convenient experience for travelers seeking clean and cozy accommodations. The rooms receive praise for their cleanliness and comfort, making them suitable for guests looking to unwind after exploring Zacatecas. The beds are often noted for their comfort, ensuring a restful night's sleep. While the hotel's rooms are generally described as nice and clean, some guests find them a bit small, with limited space for luggage. Despite the compact size, many travelers appreciate the air conditioning and heating, which enhance their comfort during their stay.
The hotel is located in a good area with conveniences such as a nearby gas station and store, adding to its appeal for guests. The presence of room service adds further convenience. While the rooms lack certain amenities such as microwaves, coffee makers, and refrigerators, they are considered adequate for short-term stays. Though a few comments mention dampness and a lack of soundproofing, the overall impression of the rooms is positive, with guests complimenting their tidiness and pleasant aroma. Ultimately, City Express by Marriott Zacatecas stands out for its clean, comfortable rooms at a reasonable price point, making it a solid choice for travelers visiting the region.
Beds
City Express by Marriott Zacatecas offers a mixed bed experience for its guests, with many finding the beds quite comfortable and conducive to a good night's rest. Several reviews highlight the excellent comfort of the beds, which can make for a pleasant stay, particularly when not extended over several nights. However, there is a noticeable variation in feedback, as some guests find the mattresses hard and the pillows uncomfortable. This may not significantly impact shorter visits, but could be a consideration for those who prioritize bed softness and pillow comfort during longer stays. While the standard room beds may be smaller in size, many guests still manage to enjoy a satisfactory level of comfort overall.
Cleanliness
At City Express by Marriott Zacatecas, cleanliness appears to be a standout feature, consistently praised by guests in their reviews. The hotel is described as exceptionally clean with rooms that are "very clean and comfortable," providing guests with a welcoming and hygienic environment. The bathrooms also receive positive remarks for their cleanliness, contributing to the overall comfort of the stay. Guests appreciate not only the tidiness of the rooms but also the clean facilities, including the parking area and breakfast area, which are well-maintained and organized.
Despite a few mentions of minor issues such as discomfort with sheets and carpet cleanliness, the overall sentiment is strongly positive. The staff is recognized for their friendly service, and the hotel’s clean offerings extend to its span of amenities. Combined with good service and a safe location, City Express by Marriott Zacatecas successfully delivers a clean and pleasant stay for travelers, making it a reliable choice for those visiting the area.
Staff
The staff at City Express by Marriott Zacatecas consistently receives high praise from guests, noted for their friendliness and attentiveness across all areas of the hotel. From the reception to housekeeping and the restaurant, guests appreciate the welcoming and accommodating atmosphere cultivated by the staff. This commitment to excellent service is evident in the staff's responsiveness and eagerness to assist, with many guests highlighting their kindness and helpfulness. The reception staff particularly stand out for their competence and bilingual abilities in English, enhancing the overall guest experience. The hotel staff's attention to detail, including providing additional comforts like extra blankets, contributes to a comfortable and pleasant stay. Overall, the dedication to ensuring a positive guest experience is a defining feature of the hotel, supported by the consistently courteous and professional conduct of the staff.
Wi-Fi
The WiFi experience at City Express by Marriott Zacatecas presents a mixed bag of reviews. While some guests have found the WiFi to be very good or good, others have encountered challenges. The internet speed has been generally adequate for some, but issues such as intermittent connectivity and a poor signal, especially on certain floors like the fifth, have been noted by others. Despite these hiccups, there are positive remarks about the hotel itself, with guests appreciating the reasonable pricing and commendable service from the staff, who are described as nice and respectful. Overall, while the WiFi service seems to vary, the hotel offers good value and commendable service.
4 Star
City Express by Marriott Zacatecas consistently receives praise for its cleanliness, comfort, and safety, all of which contribute to a pleasant stay for guests. The rooms are noted for having excellent climate control, ensuring comfort in any weather. The breakfast offerings are particularly highlighted as very tasty, adding to the overall positive dining experience at the hotel. Guests frequently commend the service provided by the staff, describing it as excellent and indicative of a well-managed establishment. Its good location and facilities make it a convenient and comfortable choice, especially for families traveling by car. Overall, the hotel is highly recommended for its good service, making it a very good option for visitors.
Business
City Express by Marriott Zacatecas emerges as a practical choice for business travelers seeking convenience and functionality. Its strategic location near the Government Center makes it an ideal base for accessing various parts of the city. The hotel's clean and minimalist decor aligns well with the preferences of professionals on the go. Despite offering basic services, the facilities are well-suited for business needs, featuring a business center and work room for those who need to stay connected. Comfort and excellent service ensure a pleasant stay for travelers. While the breakfast selection might be somewhat limited, it complements the overall satisfactory experience, particularly for short stays of one or two nights. Family travelers also find the accommodations suitable, reflecting the hotel's versatile appeal.
No, City Express by Marriott Zacatecas doesn't have any pool.
No, a spa isn't available at City Express by Marriott Zacatecas.
Yes, City Express by Marriott Zacatecas welcomes dogs.
Yes, parking facilities are available at City Express by Marriott Zacatecas.
Yes, City Express by Marriott Zacatecas has a gym.