Zacatlan19.93293400,
-97.96220800,
Agustin Balderas 5 Colonia Centro, Zacatlán, Puebla(Show on Map)
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Orquídea is highly regarded for its excellent and central location, positioning guests in the heart of the city and providing easy access to downtown attractions and commercial zones. Its prime placement allows visitors to explore the vibrant surroundings with ease. Despite minor inconveniences like occasional street noise, the central location is a significant advantage for most guests.
Guests consistently praise the hotel for its cleanliness with rooms and facilities maintained to a high standard. The attention to detail and daily upkeep ensure a comfortable stay. While there are isolated reports of issues such as dirty sheets and bathrooms, the majority of experiences highlight the hotel's commitment to keeping the environment clean.
The rooms, though cozy and compact, are well-organized and comfortable, featuring modern decor and good finishes. Commonly noted for their cleanliness and functionality, the rooms sometimes face the street leading to noise and occasional humidity due to lack of ventilation. Basic amenity provision has had some lapses, but reliable hot water and functional hot water dispensers enhance the comfort of the stay.
The staff at Hotel Orquídea are frequently commended for their exceptional friendliness and attentiveness. The reception team is especially noted for their kind demeanor and personalized care, contributing significantly to the positive guest experience even though there are occasional inefficiencies.
Free WiFi at the hotel has received mixed reviews. While some guests appreciate the good reception and satisfactory internet service, others report intermittent signals and occasional lack of internet. Recommendations for improvement have been made, but many visitors still had a positive experience with the WiFi.
Parking, however, is an area with more divisive feedback. Despite the convenient location of the hotel, there is no on-site parking, which has led to confusion and frustration among guests. Off-site parking alternatives vary in proximity and some have limited operating times, adding to the inconvenience.
The beds in Hotel Orquídea receive particular acclaim for their high comfort level with numerous guests expressing satisfaction with the new and comfortable bedding. This, combined with the hotel's clean, centrally-located facilities and attentive staff, significantly enhances the stay experience.
Overall, Hotel Orquídea remains a desirable option for travelers due to its strategic location, cleanliness, comfortable beds and friendly staff, making it ideal for those seeking to immerse themselves in the city's vibrant core. Show more
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Categories
Family Friendly Hotel
This hotel provides a comfortable stay for families. The central location allows easy access to local attractions and amenities.
Hotel with Spa
Dog Friendly Hotel
Hotel with Parking
Small Hotel
4-Star Hotel
Room Types
Standard Queen RoomThis double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.
Twin RoomThis twin room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with city views. The unit has 2 beds.
Guest Reviews
Location
Hotel Orquídea boasts an excellent and central location that truly places guests at the heart of the city. The convenience of being close to the downtown area and just a block from the main street allows easy access to commercial zones and local attractions. This prime setting enables visitors to move around the city with ease and enjoy the vibrant surroundings.
The hotel's proximity to the city center is highlighted as a significant advantage, making it a desirable choice for travelers looking to explore without needing extensive transportation. The central positioning not only offers accessibility but also ensures that everything one might need is within a short walking distance, contributing to a hassle-free stay.
In addition to its superb location, Hotel Orquídea is recognized for its clean organized and comfortable rooms. The attention to detail, friendly staff and excellent service further enhance the overall guest experience. Despite some mentions of the area being noisy due to its bustling nature, the benefits of staying at such a conveniently located hotel seem to outweigh this minor inconvenience for most visitors.
Ultimately, the combination of excellent location, cleanliness, friendly service and comfortable amenities makes Hotel Orquídea an attractive option for those looking to immerse themselves in the city's vibrant core.
Rooms
Hotel Orquídea offers a centrally located stay with a reputation for cleanliness and friendly staff. The rooms are consistently noted for being very clean organized and well-maintained. Despite the small size of the hotel and its rooms, guests appreciate their coziness and functionality, often describing them as comfortable. The modern decor and good finishes are also highlighted as positive aspects.
However, there are some areas that could use improvement. Some rooms face the street, resulting in noticeable noise levels and a few lack proper ventilation or windows, leading to issues with humidity. Basic amenities like soap, toilet paper and towels have been occasionally missing and some problems such as water pressure in the showers need addressing. Despite these downsides, the reliable hot water in the showers and the availability of a hot water dispenser are appreciated features.
Overall, Hotel Orquídea stands out for its cleanliness, comfortable beds and excellent staff, making it a viable option for travelers, particularly those who value a central location and don't mind the compact, cozy nature of the rooms.
Beds
'Hotel Orquídea' consistently receives praise for its extremely comfortable beds. Guests repeatedly highlight the high level of comfort provided by the beds, along with positive remarks on the overall comfort of the rooms. The hotel's clean and centrally located facilities further enhance the guest experience, making it a convenient choice for travelers. Additionally, the attentive and considerate staff are often noted, contributing to a pleasant and satisfying stay. The new facilities and fresh bedding add to the overall appeal with many guests expressing their satisfaction and enjoyment of the comfortable sleeping arrangements.
Cleanliness
Hotel Orquídea offers a consistently clean environment with numerous guests praising the cleanliness of the rooms and facilities. Visitors frequently highlight that the rooms are super clean and the standard of cleanliness is maintained daily. The hotel’s central location, just a block away from the park and situated in the bustling market area, adds great convenience for travelers exploring the city. However, some guests pointed out issues like dirty sheets and a somewhat dirty bathroom in isolated cases. Overall, the majority of experiences indicate a clean and comfortable stay in a very central and accessible location.
Staff
At Hotel Orquídea, guests frequently highlight the exceptional attention and friendliness of the staff. The reception team, both during the day and night, is commonly praised for being very kind and attentive. Many guests appreciated the personalized care, noting that staff members often went above and beyond by providing recommendations for dining and suit rentals.
Despite a few criticisms, such as occasional inefficiencies and some instances where staff were not as supportive as expected, the overall sentiment towards the hotel's staff remains largely positive. Guests often commend the warm and friendly demeanor of the receptionists, which significantly enhanced their stay.
In summary, while some areas could benefit from improvement, the general consensus is that the staff at Hotel Orquídea offers a welcoming and attentive service, contributing to a pleasant guest experience.
Wi-Fi
Hotel Orquídea's WiFi has received mixed reviews from its guests. On the positive side, several guests noted that the WiFi had good reception and was excellent during their stay. Others complimented the hotel's clean environment alongside the satisfactory internet service. However, there were also mentions of the internet signal being poor or intermittent at times and some guests even experienced a complete lack of Internet. Improvements in the WiFi signal were suggested by multiple guests. While the internet quality varied, the experiences leaned towards generally positive feedback about the WiFi performance during their stays.
Parking
Hotel Orquídea has received mixed reviews regarding its parking situation. The hotel's location is praised for its convenience with amenities such as a market directly across the street. However, there is some inconsistency in the information provided, as the hotel itself does not have on-site parking. Guests have pointed out that although the hotel mentions parking, it is not actually available on the premises. The parking alternatives provided are varied with some located just around the corner or a block away, while others are as far as four blocks away. These off-site options have created some confusion and frustration among guests, leading to descriptions of the parking situation as messy or impossible. Additionally, certain parking lots have specific closing times, which can be inconvenient. Despite these challenges, the hotel’s location and overall style have been well received.
No, Hotel Orquídea doesn't have any pool.
Yes, a spa is available at Hotel Orquídea.
Yes, Hotel Orquídea welcomes dogs.
Yes, parking facilities are available at Hotel Orquídea.