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Summary of reviewsApartamenty Comfort & Spa Stara Polana VIPAPARTAMENTY is highly praised for its exceptional location, just a short walk from the vibrant city center and popular Krupówki street. Guests appreciate the proximity to essential amenities such as shops, pharmacies, the train station and bus stops. The property’s tranquil setting by a serene stream adds to its charm, making it both central and scenic. Families find the on-site amenities, like the children's center and pool, particularly appealing, enhancing the overall positive experience.
The accommodations are often highlighted for being clean, spacious and well-equipped with modern, tasteful decor. The well-stocked kitchens and reliable air conditioning further contribute to guest satisfaction. Many find the apartments suitable for families, even those with multiple children and appreciate the lovely views of the mountains and stream from certain rooms. Underground parking is frequently mentioned as a convenient and secure feature, though some larger vehicles face challenges with space.
While cleanliness generally receives positive feedback, there are occasional lapses with reports of dirty kitchens and dusty surfaces. Nonetheless, the overall sentiment is favorable with many guests noting the well-maintained and spacious nature of the apartments.
The staff at Apartamenty Comfort & Spa Stara Polana VIPAPARTAMENTY are typically described as friendly and accommodating. Many guests have had pleasant interactions with the owner and receptionists, noting their politeness and commitment to ensuring a comfortable stay. However, there are instances of less favorable experiences with certain staff members showing indifferent or unfriendly behavior.
The wifi service presents a mixed picture; while some guests find it reliable and fast, others face slow speeds and occasional disconnections, which can be inconsistent depending on the location within the property.
The wellness area, featuring a warm pool, jacuzzi and saunas, is a valued amenity, especially for families. However, it is often overcrowded, particularly after 4:00 PM and some find the facilities too small for the number of guests. The pool’s location in a separate building and limited opening hours are noted as minor inconveniences.
Guests frequently mention the pool’s small size and crowded conditions, although it is clean and provides a nice spot for relaxation. Despite these issues, the overall appreciation for the on-site amenities is evident, enhancing the overall guest experience.
Parking arrangements receive mixed reviews. Guests appreciate the secure, underground parking included with their stay, which is particularly beneficial in winter. However, the availability of just one space per apartment can be limiting for larger groups or those with multiple vehicles and navigating the narrow spaces can be challenging for larger cars.
In summary, Apartamenty Comfort & Spa Stara Polana VIPAPARTAMENTY offers a superb location, clean and spacious apartments and a range of amenities that cater well to families and individuals alike. While there are a few minor criticisms regarding cleanliness, staff interactions and parking, the overall experience is highly positive, making it an excellent choice for a comfortable and conveniently located stay. Show more
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Categories
Apartment with Heated Pool
Part of a complex, this property offers access to a heated indoor swimming pool. The associated spa facilities include a Turkish steam bath and a steam room, ensuring a comprehensive relaxation experience.
Apartment with Spa
Apartment with Swimming Pool
Heated Pool Indoor Pool
Apartment with Parking
Apartment with Indoor Pool
Room Types
Three-Bedroom ApartmentThis three-bedroom apartment comes with a living room with a sofa and a kitchenette a bathroom with a shower and a toilet and an additional toilet.
Two-Bedroom Apartment with BalconyThis 2nd floor apartment features a bathroom, an additional toilet and a living room with a kitchenette.
Luxury Three-Bedroom ApartmentThis apartment features 3 bedrooms, a bathroom, an additional toilet and a living room with a dining area and a kitchenette.
Standard Two-Bedroom ApartmentBoasting a private entrance, this air-conditioned apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the kitchenette, which has a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony with an inner courtyard view, this apartment also features a washing machine and a flat-screen TV. The unit has 3 beds.
Standard Three-Bedroom ApartmentBoasting a private entrance, this air-conditioned apartment features 1 living room, 3 separate bedrooms and 1 bathroom with a walk-in shower and a hairdryer. In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment features a flat-screen TV, a washing machine, a coffee machine, a seating area as well as mountain views. The unit has 5 beds.
One-Bedroom Apartment with BalconyFeaturing a private entrance, this air-conditioned apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The well-fitted kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony with an inner courtyard view, this apartment also provides a washing machine and a flat-screen TV. The unit offers 3 beds.
Two-Bedroom Suite with Sofa BedFeaturing a private entrance, this air-conditioned suite is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a hairdryer. The well-equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious suite offers a washing machine, a coffee machine, a seating area, a flat-screen TV, as well as city views. The unit offers 4 beds.
Luxury SuiteBoasting a private entrance, this air-conditioned suite comes with 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchenette that features a stovetop, a refrigerator, a dishwasher and kitchenware. A seating area with a flat-screen TV, a washing machine and a balcony are available in this spacious suite. The unit has 3 beds.
Apartment - Ground FloorFeaturing a private entrance, this air-conditioned apartment is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a hairdryer. The well-equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony with an inner courtyard view, this apartment also offers a washing machine and a flat-screen TV. The unit offers 3 beds.
One-Bedroom ApartmentFeaturing a private entrance, this apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony with city views, this apartment also provides a washing machine and a flat-screen TV. The unit offers 4 beds.
Two-Bedroom ApartmentBoasting a private entrance, this air-conditioned apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a hairdryer. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony with city views, this apartment also features a washing machine and a flat-screen TV. The unit has 4 beds.
Guest Reviews
8.5
Very Good
Location
Apartamenty Comfort & Spa Stara Polana VIPAPARTAMENTY boasts an enviable location that has garnered widespread acclaim from its guests. Set just a short, pleasant walk from the bustling center and the popular Krupówki street, the property offers an ideal starting point for exploring the city. Many guests noted the property's proximity to essential amenities, including shops, pharmacies, the train station and bus stops, making it exceptionally convenient for both short stayers and longer-term visitors.
The location is described as superb, perfect and excellent, underlining the ease with which guests can access central attractions and services. Additionally, the property's setting by a serene stream adds a touch of tranquility, making it not only central but also scenic.
Guests also highlighted the practicality of available parking, especially the safe underground parking, although a few noted challenges with larger vehicles and limited spaces for bigger groups. The combination of a good location with spacious, clean and modern apartments featuring comfortable beds resulted in a highly positive experience.
Families were particularly appreciative of amenities like the children's center and the swimming pool, enhancing the property's appeal as a comprehensive hospitality offering. The convenient location, combined with high-quality apartments and excellent management communication, ensures a comfortable and accessible stay for all guests.
Rooms
Apartamenty Comfort & Spa Stara Polana VIPAPARTAMENTY receives high marks from guests for its clean, tidy and spacious accommodations. The apartments are frequently praised for being well-equipped with everything necessary for a comfortable stay, including well-stocked kitchens and reliable air conditioning. The decor is often described as beautiful, modern and tastefully done, enhancing the overall appeal of the rooms.
Guests appreciate the ample space provided with many noting that the apartments are large enough to comfortably accommodate families, even those with three children. The inclusion of parking spaces in the underground garage is an added convenience that guests value.
The location is another highlight with the apartments situated not far from the city center, offering easy access to local attractions. Some rooms provide lovely views of the mountains and a nearby stream, adding to the allure. The proximity to the city center makes it easy for guests to explore the area on foot.
However, not all feedback is glowing. Some guests have pointed out that certain elements of the complex’s exterior resemble tenements and are not particularly appealing. Additionally, the comfort of the beds has been a point of contention for a few with some finding the sleeping arrangements to be too soft or uncomfortable.
Overall, apart from a few minor shortcomings, the apartments are widely considered to be well-furnished, clean and an excellent choice for travelers looking for a spacious, comfortable place to stay near the city's attractions.
Beds
At Apartamenty Comfort & Spa Stara Polana VIPAPARTAMENTY, guests generally appreciate the comfort of the beds with many highlighting their comfortable and soft nature. The large, spacious apartments contribute to a positive stay, providing a clean environment and essential amenities. Soft mattresses are frequently mentioned, though opinions vary with some guests preferring firmer options. Despite the overall comfort, there are occasional reports of smaller bed sizes and worn-out mattresses. Some guests also noted that certain beds were unsuitable for sleeping or had issues like creaking and breaking. Although some aspects like mattress sheets and pillows could use improvements, the property's convenience, such as its good location and comprehensive facilities, adds to its appeal. Overall, the comfort of the beds is a notable feature with a few areas identified for potential enhancement.
Cleanliness
Apartamenty Comfort & Spa Stara Polana VIPAPARTAMENTY boasts a generally positive reputation for its cleanliness with numerous guests praising the property as clean, tidy and well-maintained. Many reviewers highlighted the spacious, modern and nicely decorated apartments, often noting the picturesque views and convenient locations near supermarkets, restaurants and central spots.
However, some guests reported inconsistencies in the cleanliness, mentioning dirty kitchens, unclean floors and dusty surfaces. A few reviews highlighted significant cleanliness concerns with some guests discovering uncleaned items from previous tenants and dirty balconies, which negatively impacted their stay.
Despite these criticisms, the overall sentiment is positive with many guests expressing satisfaction with the cleanliness and amenities provided. The property appears to be well-suited for those who value a spacious, modern and well-located accommodation, while being mindful of occasional lapses in cleaning standards.
Staff
Guests of Apartamenty Comfort & Spa Stara Polana VIPAPARTAMENTY generally found the staff to be friendly, helpful and accommodating. Many highlighted pleasant interactions, particularly noting that the owner and several receptionists were very polite and committed to ensuring a comfortable stay. There was appreciation for quick issue resolution and flexible check-in times, often with the contact person readily available on-site and even allowing early check-ins.
However, not all feedback was positive. Some guests experienced indifferent or even unfriendly behavior, especially from specific members of the reception team. Instances of poor communication and a lack of helpfulness were mentioned, suggesting that the service quality could be inconsistent. Despite these occasional hiccups, the overall sentiment towards the staff leaned positively with numerous guests expressing satisfaction with the courteous and proactive handling of their needs.
Wi-Fi
The wifi at Apartamenty Comfort & Spa Stara Polana VIPAPARTAMENTY has received mixed feedback. Some guests found the wifi to be very good, while others experienced slow speeds and occasional disconnections. A few mentioned the internet failing to work in certain areas, such as the bedroom or being consistently weak. Despite these inconsistencies, positive remarks about faster wifi were noted, suggesting that the service might vary by location within the property.
Spa
Apartamenty Comfort & Spa Stara Polana VIPAPARTAMENTY offers guests the convenience of a wellness area, which includes a warm pool, a jacuzzi and two saunas. There is also a swimming pool and a playground for children, making it a family-friendly property. The wellness area has a pleasant interior and is equipped with lockers.
However, the spa section has been noted to be quite small and often overcrowded, especially after 4:00 PM. The wellness area opens at 2:00 PM and during peak times, the pool, sauna and steam room can get quite busy. Guests have mentioned that the spa facilities are too small for the number of apartments in the facility, leading to a cramped experience.
Additionally, the spa area is located in a separate building, which some guests found inconvenient. There was also feedback about the lack of a lifeguard to enforce hygiene protocols, such as ensuring guests shower before entering the pool or after using the sauna.
While the pool and wellness facilities add value to the hotel experience, the spaces can become quite congested, particularly with children using the pool and playing around. Despite these challenges, the amenities like the sauna provide moments of relaxation and the location close to Krupówki adds to the property's appeal.
Pool
The reviews for 'Apartamenty Comfort & Spa Stara Polana VIPAPARTAMENTY' highlight a consistent theme regarding the hotel’s pool. Guests frequently mention that the pool is smaller than anticipated and often crowded, which detracts from the overall experience. Despite its small size, the pool is described as a nice amenity, clean and conveniently accompanied by additional facilities such as a sauna, steam room and a children’s play area. The pool area with its warm water, is seen as a good option for winding down in the evening, though it might be more suitable for dipping rather than swimming. The location of the pool in a different building and its limited opening hours, also add a measure of inconvenience. Overall, while the inclusion of a pool and other wellness facilities is appreciated, the limited capacity and high number of guests can make it less enjoyable.
Parking
In the reviews for Apartamenty Comfort & Spa Stara Polana VIPAPARTAMENTY, the parking arrangements receive mixed feedback with several positive highlights. Guests appreciate the inclusion of a parking space in the underground garage as part of the accommodation fee, describing it as a good, secure and private setup. The convenience of having underground parking is frequently mentioned with several reviews noting its safety and the benefit of elevators leading directly to the apartments. This feature is especially valued during winter.
However, there are some issues noted regarding the parking capacity. While one parking space is included, it appears insufficient for larger groups or those traveling with multiple vehicles, necessitating additional payment or independent search for a second spot. This challenge is compounded when guests arrive with larger cars or vans, making navigation within the narrow underground spaces difficult. When requests for extra parking are met, some guests have found these spaces to be inconveniently far from their apartments.
Overall, the underground garage is considered a significant plus, contributing to a positive parking experience despite its limited capacity. The hotel's excellent location, clean and comfortable apartments and the added amenities like a pool and sauna further enhance the appeal.
Yes, Apartamenty Comfort & Spa Stara Polana VIPAPARTAMENTY has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Apartamenty Comfort & Spa Stara Polana VIPAPARTAMENTY.
No, Apartamenty Comfort & Spa Stara Polana VIPAPARTAMENTY doesn't allow dogs.
Yes, parking facilities are available at Apartamenty Comfort & Spa Stara Polana VIPAPARTAMENTY.
No, Apartamenty Comfort & Spa Stara Polana VIPAPARTAMENTY doesn't have a gym.