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Summary of reviewsResidenz Polenia in Zakopane is consistently praised for its exceptional location, offering proximity to Krupówki, the city's bustling pedestrian street filled with shops, restaurants and attractions. Guests appreciate its convenience to both urban amenities and outdoor attractions like the Wielka Krokiew ski jump and various hiking trails, all set in a quiet, peaceful environment that provides a tranquil retreat.
The hotel's breakfast receives rave reviews for its quality and variety, featuring a buffet-style setup with a wide selection of fresh, tasty ingredients, including warm dishes and a dynamic menu. The spacious, comfortable dining environment and good coffee further enhance the experience, making breakfast a highlight for many guests.
The rooms are lauded for their spaciousness and cleanliness. Featuring well-equipped kitchens, cozy and functional bathrooms and comfortable beds, the accommodations are ideal for families and groups. Daily housekeeping ensures rooms remain tidy with fresh towels provided each day, although a few guests noted the décor could benefit from minor updates. Overall, the rooms offer a warm, comfortable and quiet atmosphere.
Guests commend the hotel's cleanliness with rooms and common areas described as neat, tidy and spotlessly clean. Daily cleaning services, including towel changes, contribute to a pleasant stay, despite a couple of minor issues raised by a few guests.
The staff at Residenz Polenia are frequently highlighted for their exceptional service. Described as friendly, kind and helpful, the team, particularly receptionists, create a welcoming atmosphere and go above and beyond to ensure guests enjoy their stay. The staff's effective communication and fluency in English also add to the positive experience.
While Wi-Fi at the hotel has mixed reviews with some guests reporting weak signal and poor internet speed, the available free Wi-Fi is still appreciated by many. The hotel's parking options are largely praised for their convenience with free parking available right next to the property. Though some guests noted limited spaces during peak times, the ample and organized parking generally contributes to a stress-free stay.
Guests also frequently commend the comfort of the beds at Residenz Polenia. The large, cozy beds with cotton mattresses and conveniently located power outlets ensure a restful night's sleep. Despite a few comments on hard mattresses, the overall consensus denotes a satisfying sleep experience.
In summary, Residenz Polenia is an excellent choice for visitors to Zakopane, offering a prime location, delightful breakfast, clean and spacious rooms, outstanding staff and comfortable beds, making it a standout option for a memorable stay. Show more
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Bed & Breakfast with Parking
3-Star Bed & Breakfast
Room Types
Family Suite with Balcony(2 bedroom & 1 living room)This spacious suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Featuring a balcony with garden views, this suite also provides a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
Double RoomThis double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.
One-Bedroom Apartment with BalconyThis apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Featuring a balcony with garden views, this apartment also provides a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
Triple Room with BalconyThis triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.
Junior ApartmentThis apartment features 1 bedroom, a seating area and 1 bathroom with a shower and a hairdryer. This apartment has a tea and coffee maker, a wardrobe, a flat-screen TV with cable channels and a balcony. The unit has 2 beds.
Suite with Balcony (1 bedroom + 1 living room)This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Featuring a balcony with garden views, this suite also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
Apartment with BalconyThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Boasting a balcony with garden views, this apartment also features a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.
Deluxe Suite with 2 bedrooms, 2 bathrooms and living roomThis spacious suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a hairdryer. Boasting a balcony with garden views, this suite also features a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
9.2
Excellent
Location
Residenz Polenia boasts an exceptional location that is highly praised by guests. Positioned near the heart of Zakopane, it's just a short walk away from Krupówki, the main pedestrian street bustling with shops, restaurants and attractions. The property's strategic placement allows guests to easily access essential amenities, including the nearby Biedronka supermarket and convenient bus stops.
Travelers appreciate the hotel's proximity to key outdoor attractions such as the Wielka Krokiew ski jump and various mountain and hiking trails, making it an ideal base for both city explorers and nature enthusiasts. Guests highlighted the quiet, peaceful surroundings despite the central location, offering a tranquil retreat after days filled with activity.
The combination of its prime location, quiet neighborhood and easy access to both urban and natural attractions make Residenz Polenia a standout choice for visitors looking to experience the best of Zakopane. From the convenience of nearby shops and the vibrant city center to the serene mountain trails, everything is within walking distance, ensuring a comfortable and convenient stay.
Breakfast
The breakfast offerings at Residenz Polenia have received extensive praise for their quality and variety. Many guests consistently describe the breakfasts as delicious with a particular emphasis on the abundant and diverse selection of dishes available each morning. The buffet-style setup provides a wide array of options, ensuring there is something to suit all tastes. Fresh and tasty ingredients are frequently highlighted with some reviews noting the availability of warm dishes and a changing menu to keep the experience dynamic.
Guests appreciate the plentiful nature of the breakfast, often noting it exceeds their expectations. The large selection, which includes fresh bread, pastries, sausages, cheeses, vegetables, eggs and even soups, ensures that everyone can enjoy a satisfying meal. Additionally, some guests mentioned the thoughtful touches, like provisions being available upon request, which enhanced their overall experience.
The breakfast room itself is spacious, allowing for a comfortable dining environment. Coffee is noted to be good, complementing the delicious and fresh offerings. Many reviews recommend the breakfast at Residenz Polenia with guests often emphasizing that it is a highlight of their stay. While there are a few mentions of the breakfast being basic or limited, the overwhelming consensus is one of high satisfaction with the varied and rich buffet that caters to diverse preferences.
Dinner
Guests at Residenz Polenia praise the breakfast offerings, frequently describing them as delicious, varied, rich and abundant. The breakfast experience is consistently highlighted as a strong point with several reviews emphasizing its quality and diversity. For those preferring a private dining setting, the hotel offers the option to have dinner in the room, complemented by a fully equipped kitchen. Some reviews suggest improvements such as adding a normal dresser and a small table with chairs in the rooms to enhance the in-room dining experience. Overall, the dining options, particularly breakfast, receive commendable appreciation.
Rooms
The rooms at Residenz Polenia have garnered praise for their spaciousness and cleanliness. Guests have consistently noted the large and comfortable living spaces, which include well-equipped kitchens and functional bathrooms. The apartments are described as cozy, warm and suitable for family gatherings, offering beautiful views from balconies. The beds are particularly highlighted for their comfort with many rooms featuring large, cozy beds and plenty of room for guests to relax.
Daily housekeeping ensures that rooms remain clean and tidy with fresh towels provided each day. Despite a few remarks about the decor being a bit old-fashioned and the occasional need for a fresh coat of paint, the overall impression is very positive. The hotel rooms are well-maintained and come with good heating, warm blankets and necessary amenities, though some guests noted the absence of shampoo and shower gel.
Guests appreciate the quiet and cozy atmosphere of the rooms, which are perfect for rest and relaxation. The large, warm apartments are ideal for longer stays with spacious interiors that accommodate families and groups comfortably. Overall, the rooms at Residenz Polenia offer a clean, spacious and comfortable retreat for travelers.
Beds
Residenz Polenia consistently receives high praise for its beds, which are frequently described as comfortable, large and conducive to a restful night's sleep. Guests have highlighted the cozy and clean nature of the accommodations, noting the absence of synthetic bed linens and the presence of cotton mattresses which add to the sleeping experience. Despite a few mentions of hard mattresses causing discomfort, the majority find the mattresses to be very comfortable, supporting both sound sleep and relaxation. Power outlets conveniently located next to the beds also add to the convenience. Overall, the emphasis on comfort, cleanliness and sizeable beds makes Residenz Polenia a stellar choice for a good night's rest.
Cleanliness
Residenz Polenia impresses with its exceptional levels of cleanliness, ensuring guests feel comfortable and well-cared for during their stay. The rooms and bathrooms consistently receive praise for being clean, cozy and spacious. Daily cleaning services, including room tidying and towel changes, are highly appreciated. The kitchen facilities are also noted for their cleanliness and good maintenance.
Although a couple of minor issues were mentioned, such as an overlooked bathroom fan and a slice of bread under the dresser, the overall sentiment is overwhelmingly positive. The property maintains high standards throughout with both the rooms and common areas described as neat, tidy and spotlessly clean. Guests can expect a fresh and well-kept environment, contributing to a pleasant and comfortable experience at this hotel.
Staff
The reviews for Residenz Polenia consistently highlight the exceptional nature of the hotel's staff. Guests repeatedly praise the team for being overwhelmingly friendly, kind and helpful. The receptionists, in particular, are noted for their warmth and willingness to assist, often going above and beyond to ensure a pleasant stay. Phrases like "excellent staff," "friendly service," and "super friendly" are commonly used, reflecting the positive interactions guests have had.
The staff's ability to communicate effectively, including fluency in English, is also appreciated, making guests feel well-supported and understood. The general atmosphere fostered by the staff is described as very friendly and welcoming, contributing to a pleasant and comfortable experience. Key personnel, like Mrs. Dominika at the reception, are even singled out for their exceptional service, further underscoring the high level of customer care provided.
Overall, guests at Residenz Polenia can expect a warm, accommodating and professional staff dedicated to ensuring an enjoyable stay.
Wi-Fi
The Wi-Fi at Residenz Polenia has received mixed reviews from guests. On the positive side, there have been mentions of good, always accessible Wi-Fi throughout the location and free Wi-Fi services. However, several guests have pointed out issues, including weak signal strength, poor internet speed and difficulties with network coverage. Some reported that the Wi-Fi signal did not reach their apartments and others mentioned that it was hardly working or too weak to even watch online TV. Overall, while the hotel does offer free Wi-Fi, the reliability and strength of the connection appear to vary.
Parking
Residenz Polenia offers a variety of parking options, making it a convenient choice for guests traveling by car. The standout feature is the availability of free parking right next to the property and directly in front of the house. Guests highly appreciate that there is no extra cost for parking, adding value to their stay.
The parking options are generally well-organized, accessible and sufficiently large, which ensures an effortless experience for many visitors. A handful of reviews mention the ample parking space available for multiple cars and the private parking adding an extra layer of convenience.
However, some guests did note issues with the number of parking spaces, especially during times when the facility is fully booked. Finding a spot late in the evening can be challenging and occasionally, parking may need to be organized for additional cars.
Overall, while there are minor concerns about the capacity during peak times, the majority of guests find the parking situation at Residenz Polenia to be convenient and beneficial, elevating their stay with a stress-free arrival and departure.
No, Residenz Polenia doesn't have any pool.
No, a spa isn't available at Residenz Polenia.
No, Residenz Polenia doesn't allow dogs.
Yes, parking facilities are available at Residenz Polenia.