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Summary of reviewsRysy Boutique Hotel in Zakopane receives predominantly positive reviews across several key categories, making it a favored destination for many travelers.
**Location:** The hotel's location is consistently highlighted as one of its strongest features. Nestled just a short stroll from the bustling city center, it strikes a perfect balance between centrality and tranquility. Proximity to Krupówki Street, notable tourist attractions, bus station and hiking trails makes it an ideal base for exploration. Guests particularly appreciate the serene, quiet streets surrounding the hotel, offering a peaceful retreat within the heart of the city.
**Breakfast:** Guests rave about the delightful breakfast offerings, which include a wide variety of fresh, high-quality options such as cheeses, salmon, freshly baked bread, homemade dishes and regional specialties. The availability of made-to-order items like omelettes and waffles, along with vegetarian choices and treats like Nutella and tapioca pudding, add to the extensive selection. Despite minor complaints about the absence of scrambled eggs and repetition of options, the breakfast is frequently cited as a significant highlight of the stay.
**Dinner:** The dining experience is highly praised for its variety and quality. Guests appreciate the well-prepared and beautifully presented meals with a particular commendation for the diverse à la carte dinners and 4-course menus featuring traditional dishes. Despite occasional mentions of a desire for more buffet-style dining, the overall sentiment reflects excellent culinary offerings making meals a memorable part of the stay.
**Rooms:** The rooms are celebrated for their spaciousness, modern interior design and stunning mountain views. Guests highlight the comfort, cleanliness and well-maintained rooms with luxurious amenities in some bathrooms such as whirlpool bathtubs. The rooms generally surpass expectations in terms of decor and amenities, contributing to a comfortable and relaxing stay. A few mentions of smaller rooms and outdated decor do not significantly detract from the overall positive experience.
**Cleanliness:** The hotel maintains a high standard of cleanliness with guests frequently noting the spotless and fresh condition of their rooms and the entire facility. The well-kept environment and modern interiors enhance the overall experience, although there were minor issues with dust and oversight in some areas.
**Staff:** The friendly, polite and professional staff significantly contribute to a welcoming atmosphere. Specific mentions of exceptional employees add to the positive experience, despite a few mixed reviews regarding unhelpfulness or language barriers among the reception staff. Overall, the staff’s accommodating nature and attentiveness reinforce a high standard of service.
**Family-friendly:** Rysy Boutique Hotel is highly recommendable for families, offering spacious family rooms, baby cots and extra beds upon request. Features like a children's play area, splash pool and garden make it welcoming for young guests. The peaceful environment and accommodating staff further enhance the family experience, making it a top choice for family vacations.
**Beds:** Reviews on beds are mixed but lean positively with many guests finding them comfortable with memory foam mattresses and plush pillows. Issues such as overly soft or sagging mattresses and the quality of pillows are noted but tend to be less frequent.
**Wi-Fi:** Experiences with the hotel's Wi-Fi are mixed. While some guests find the connectivity reliable, several report issues with weak signals and inconsistent service, indicating room for improvement.
**Parking:** The parking situation receives mixed feedback, primarily due to the high cost and limited spaces. Although parking directly in front of the hotel adds convenience, the steep and narrow garage and expensive daily rates are common concerns.
In summary, Rysy Boutique Hotel excels in location, breakfast, room quality, cleanliness and family-friendliness with helpful staff being a significant asset. Despite some areas needing improvement, such as Wi-Fi reliability and parking logistics, the overall positive experiences make it a commendable option for a memorable stay in Zakopane. Show more
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Categories
Boutique-style Hotel
Located in Zakopane, this hotel offers uniquely designed rooms with a modern, mountain-inspired aesthetic. Its personalized service and attention to detail create a memorable boutique experience in the Tatra Mountains.
Luxury Hotel
A 5-star boutique hotel located in the heart of Zakopane, very close to Krupówki Street. It offers spacious rooms and apartments, a restaurant, a lobby bar with a fireplace, and a wellness area with a sauna and jacuzzi on the top floor with mountain views.
5-Star Hotel
This boutique hotel aims high, offering spacious rooms and suites, excellent original cuisine, and lots of attractions for mountain lovers. It is located in the heart of Zakopane, a short walk to Krupówki.
Hotel with Rooms With Jacuzzi / Hot-tub
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Room Types
Deluxe Plus Room with View and BalconyThis air-conditioned room features a spacious terrace with a view of the Giewont, and a large LCD TV. There is a private bathroom with shower. The room has an electric kettle.
Premium Apartment with Balcony and Mountain viewTwo rooms with separate bathrooms that have a bathtub and a shower. It offers a great view on Tatra mountains, and the legendary Giewont Mountain. It has two 3D technology TVs.
Standard Plus room with BalconyA room with a balcony, a large flat-screen TV and a bathroom with a shower.
Standard Double Room with King size bedProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a TV with cable channels. The unit offers 1 bed.
Superior Family RoomOffering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. This family room is air-conditioned and features a TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
Comfort Double Room with Mountain ViewThis air-conditioned twin/double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.
Executive Apartment with jacuzzi and Mountain ViewThe spa bath is the standout feature of this apartment. This air-conditioned apartment is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Premium Double Room with Kind size bed and BalconyThis air-conditioned double room is comprised of a TV with cable channels, a private bathroom as well as a balcony. The unit has 1 bed.
Economy Single RoomThis air-conditioned single room is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.
Double Room with TerraceOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features a wardrobe, an electric kettle and a TV. The unit offers 1 bed.
Double Room with BalconyFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. Boasting a balcony, this double room also features a wardrobe, an electric kettle and a TV. The unit has 1 bed.
Suite with Hot TubThe spa bath is a top feature of this suite. The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. This suite features a wardrobe, an electric kettle and a TV. The unit has 1 bed.
Family SuiteThe suite features 2 bedrooms and 1 bathroom with a shower and free toiletries. Featuring a balcony, this suite also provides a wardrobe, an electric kettle and a TV. The unit offers 3 beds.
Economy Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has a wardrobe, an electric kettle and a TV. The unit has 1 bed.
Guest Reviews
8.7
Very Good
Location
Rysy Boutique Hotel boasts an exceptional location in Zakopane, striking a perfect balance between centrality and tranquility. Nestled just a few minutes' walk from the bustling city center, the hotel is conveniently close to the popular Krupówki Street, making it an ideal base for exploring the main tourist attractions, restaurants and shops. Guests appreciate the peaceful, quiet streets that surround the hotel, which provide a welcome respite from the hustle and bustle, despite being right at the heart of the city. With easy access to the main pedestrian areas, the bus station and notable sights like Gubalowka and Snowlandia, the hotel's prime location is frequently highlighted as one of its best features. Additionally, the proximity to hiking trails and mountain views makes it convenient for nature lovers. Overall, Rysy Boutique Hotel's superb central position coupled with its serene surroundings offers guests the best of both worlds.
Breakfast
Rysy Boutique Hotel has garnered rave reviews for its delightful breakfast offerings, consistently lauded by guests for their variety, quality and flavor. The breakfast, often described as delicious and varied, includes a wide range of options to suit all tastes. Guests highlighted the availability of fresh fruits, warm and cold buffet choices, freshly baked bread, homemade dishes and regional specialties.
The breakfast buffet is regularly replenished and boasts a rich selection of high-quality products such as cheeses, salmon, fresh juices and hot options like waffles with toppings and made-to-order omelettes. Vegetarian choices and extras like Nutella and tapioca pudding also add to the extensive selection. Some guests mentioned enjoying the classical music played during breakfast, creating a pleasant atmosphere to start the day.
Despite a few minor complaints about the absence of scrambled eggs and the repetition of options, the overall sentiment remains overwhelmingly positive. Many guests found the generous breakfast to be a key highlight of their stay, citing it as excellent, beyond expectations and even the best they had experienced in Poland. Friendly service and nice presentation further enhanced the breakfast experience, making it a standout feature of Rysy Boutique Hotel.
Dinner
Guests at Rysy Boutique Hotel frequently praised the dining experience, highlighting the consistently delicious and well-prepared meals. Breakfasts received particular commendation for their delightful variety and taste. Dinner options were notably diverse and often featured a 4-course menu, which guests found to be excellently executed and beautifully presented. Traditional dishes were appreciated for their flavorful authenticity, contributing to a consistently high-quality dining experience.
The à la carte dinners also garnered positive reviews with many noting the delightful and varied menu choices available. Despite occasional mentions of fixed dinner menus and a desire for more buffet-style dining options, the overall sentiment was that the food quality was exceptional. Some guests experienced issues with replenishment in the buffet, but this did not overshadow the general satisfaction with the culinary offerings.
The hotel’s cuisine, both imaginative and delicious, contributed significantly to a memorable stay, reinforcing its reputation for excellent dining options. Guests consistently found the meals to be a standout feature, underscoring the hotel's commitment to quality and presentation.
Rooms
At 'Rysy Boutique Hotel,' the rooms are consistently praised for their stunning views, particularly of the surrounding mountains, which guests find captivating from their balconies or windows. Spaciousness is a recurring theme with many guests highlighting how roomy and comfortable their accommodations are, providing ample space for relaxation. The modern interior design is also a notable feature with beautifully decorated and nicely furnished rooms that create a stylish yet cozy environment.
Cleanliness stands out in the reviews with many guests noting that the rooms are well-maintained and fresh, contributing to an overall comfortable stay. The bathrooms receive positive mentions for being clean and spacious and some feature luxurious amenities like whirlpool bathtubs, hot tubs and jacuzzis, which add an extra touch of comfort.
Room amenities generally meet or exceed expectations with well-equipped rooms providing everything needed for a pleasant stay. The decor is often described as modern and tasteful, adding to the overall appeal of the hotel. Additionally, the hotel's commitment to providing well-ventilated and warm rooms, even in the bathrooms, is appreciated by guests.
Despite a few mentions of smaller or cramped rooms and some outdated decor, the general consensus is that the rooms are of a high standard. Guests find the hotel to be a good value for money with its blend of comfort, modern amenities and picturesque views, making it a commendable choice for travelers looking for a relaxing and enjoyable stay.
Beds
Rysy Boutique Hotel receives mixed reviews regarding its beds, but there are several positive highlights. Guests frequently mention the beds as very comfortable, often appreciating the memory foam mattresses, plush pillows and overall cleanliness. Many found the beds to meet their expectations of comfort and even described them as excellent. The size of the beds also gets a nod with references to large and very large double beds adding to the appeal.
However, not all experiences were ideal. Some guests pointed out various issues, such as beds being too soft or uncomfortable, sagging mattresses and cases where single beds were provided instead of doubles. Pillows seemed to be a recurring issue with mentions of worn or uncomfortable pillows needing replacement. Additionally, some noted the lack of proper heating for the beds and unappealing single mattresses that were hard and thin.
While the comfort of the beds varies greatly, the general trend points towards comfortable and cozy bedding experiences for many visitors.
Cleanliness
Rysy Boutique Hotel stands out for its remarkable cleanliness and maintenance, drawing high praise from guests. The hotel features clean and spacious rooms and bathrooms, adding to the overall comfort of the stay. Many visitors found their rooms to be well-maintained and sparkling clean upon arrival, often noting the cleanliness of the bed and interior spaces.
The hotel's cleanliness extends beyond the individual rooms to the entire facility with numerous guests appreciating a consistently clean environment. Modern and pleasant interiors matched with a high standard of upkeep enhance the overall experience.
However, some guests encountered minor issues, such as dust and occasional oversights in cleaning certain areas. Despite these rare instances, the general consensus highlights a professionally maintained establishment with a significant focus on cleanliness.
Overall, Rysy Boutique Hotel offers a very clean and well-kept environment, making it a recommended option in terms of cleanliness and value for the price.
Staff
At Rysy Boutique Hotel, the staff garners largely positive acclaim from guests for their friendliness and professionalism. Guests frequently describe the team as very friendly, polite and attentive, creating a pleasant and welcoming atmosphere throughout the hotel. The professionalism of the staff is also highly appreciated with many guests highlighting the full professionalism and excellent service offered.
The receptionists, waiters and housekeeping staff are repeatedly noted for their helpfulness, ensuring guests feel valued and taken care of during their stay. Specific mentions of exceptional employees, such as the fantastic receptionist Anita and the kind and cooperative team, add to the overall positive experience.
However, there are a few mixed reviews indicating some areas for improvement. A minority of guests encountered issues with the reception staff, citing instances of unhelpfulness, rudeness and inadequate English communication skills. Despite these occasional drawbacks, the general consensus applauds the hotel staff for their accommodating nature and willingness to go above and beyond to fulfill special requests and assist with travel arrangements.
Overall, the staff at Rysy Boutique Hotel is seen as one of its strongest assets, contributing significantly to the high standard of service and making guests feel genuinely special and well-cared-for during their visits.
Wi-Fi
Rysy Boutique Hotel offers a mixed experience when it comes to Wi-Fi connectivity. Some guests reported excellent and reliable Wi-Fi, noting that it met their expectations. However, several other guests found the Wi-Fi to be inconsistent and unreliable with some even describing it as terrible or very poor. Complaints included weak signals in rooms, unavailability of Wi-Fi from certain rooms and disappointing quality that hindered activities like watching Netflix. Despite these issues, a few guests were satisfied with the Wi-Fi service during their stay. Overall, while there are positive comments about the Wi-Fi, many guests encountered issues that suggest room for improvement in this area.
Parking
Parking at Rysy Boutique Hotel is primarily a paid service, which guests frequently find to be quite expensive. The cost typically runs around 80 PLN (approximately 20 Euro) per day with some guests reporting it can total as much as 240 PLN for a three-day stay. Many reviews highlight the limited number of parking spaces available, often describing the availability as inadequate and sometimes forcing guests to park further away from the hotel.
Guests are advised to book their parking spot in advance due to the limited availability. Additionally, the parking lot itself has been described as tight and difficult to navigate with some specific mentions of a narrow underground garage and a steep driveway that may not be suitable for low vehicles. There were also mentions of the parking area not being well-maintained, including issues with snow clearance.
Despite the limited and tight parking conditions, some positive notes include the convenience of having parking directly in front of the hotel and the added security of camera surveillance. However, for many, the high cost remains a significant drawback, especially when compared to public parking options in the area.
Family
The Rysy Boutique Hotel stands out as a prime choice for families seeking a comfortable and enjoyable stay in Zakopane. The hotel consistently earns high praise for its family-friendly atmosphere and facilities. Guests appreciate the spacious family rooms, some featuring panoramic windows and fold-out sofas that can comfortably accommodate larger families. The availability of baby cots upon request and extra beds ensures that the needs of younger children are well taken care of.
A children's corner at the entrance, complete with toys, along with a dedicated play area and a kid-friendly garden, make the hotel highly welcoming to its youngest visitors. The children's splash pool is another highlight, adding fun and engagement for kids. The staff, especially at the reception, receive compliments for their friendly and accommodating nature, further enhancing the family-oriented experience.
Families value the peaceful and quiet rooms, allowing for a restful stay, while the overall cleanliness and renovated state of the hotel contribute to a pleasant environment. Many guests describe their stay as a successful family vacation with the hotel being highly recommendable for holidays, whether for couples, friends or larger family groups. Despite an extra charge for kids' breakfast and baby beds, the overall experience offers excellent value for families, making Rysy Boutique Hotel a recommendable choice for a serene and enjoyable family getaway.
5 Star
Rysy Boutique Hotel has received mixed reviews regarding its five-star rating with many guests noting that the service and facilities do not match those of a typical five-star establishment. Several reviews suggest that the hotel operates at a standard closer to three or four stars, citing specific areas such as service quality, amenities and dining experience where improvements are needed. Issues such as inadequate service levels, lack of certain facilities like a gym and occasional lapses in cleaning have been highlighted.
However, there are also comments that commend some areas of the hotel as being five-star worthy, indicating that while certain aspects are commendable, the overall experience does not consistently meet five-star expectations. Complaints also include a lack of attentiveness to details typically associated with five-star hotels and poor amenity provisions. Conclusively, while Rysy Boutique Hotel may strive for a five-star rating, guest feedback suggests a discrepancy between the rating and the actual experience offered with many guests feeling that the hotel falls short of five-star standards.
Rooms with Jacuzzi / Hot-Tub
The Rysy Boutique Hotel offers a mixed experience when it comes to its in-room jacuzzi and hot tub facilities, based on guest reviews. Many patrons appreciated the cozy wellness area, highlighting the large jacuzzi and the benefit of having both a jacuzzi and sauna available. Some guests specifically enjoyed the exclusive booking option of the spa area and the stunning views of the Tatra Mountains from the hot tub were noted as a standout feature.
However, cleanliness and functionality were recurrent issues. Numerous reviews mentioned dirty water and poorly maintained jacuzzis with descriptions ranging from not very clean to very dirty and smelly. Several guests also pointed out non-functioning jets and jacuzzis that were either broken or only partially operational.
Despite these concerns, the potential for relaxation with exclusive access to the spa zone, including the jacuzzi and sauna, seems to offer a promising retreat for some visitors. It is important for prospective guests to consider these mixed reviews, especially regarding the cleanliness and maintenance of the jacuzzi facilities.
Business
Rysy Boutique Hotel caters well to business travelers, offering a range of facilities and services tailored specifically for work-related needs. It provides a business suite and several meeting rooms, making it convenient for business meetings. The hotel also features a business center on site, ensuring that guests have access to necessary business amenities. Additionally, corporate discounts are available, adding value for companies and individual business travelers. While business services aren't explicitly mentioned, the hotel's setup appears to support a seamless business trip, providing an environment suitable for relaxation or a focused business stay.
Accessible
Rysy Boutique Hotel stands out for its exceptional accessibility features for guests with disabilities. The hotel offers wheelchair access at the entrance and provides accessible rooms, ensuring a comfortable stay for people in wheelchairs. Guests have found the service to be notably accommodating with step-free access and disabled-friendly facilities throughout the premises.
The hotel's location is another major plus, being a convenient place close to everything. City amenities are within walking distance, making it easy for disabled guests to explore the area and access the city center without hassle. Reviews consistently recommend the hotel, highlighting it as an excellent choice with commendable accessibility features.
Boutique-Style
Tucked away on a quiet side street but just a few minutes' walk to the city center, Rysy Boutique Hotel offers a beautifully presented blend of modern and thoughtfully designed spaces. This intimate and compact establishment elicits charm and uniqueness, capturing the essence of a true boutique hotel. The cozy atmosphere is complemented by friendly, attentive staff who enhance the overall experience with their warm hospitality.
Rysy Boutique Hotel boasts high standards and an aesthetic that, while simple, feels luxurious and personalized. The well-kept and beautifully decorated property emanates an almost home-like comfort, making it perfect for visitors looking for a serene retreat in the heart of the city.
Ideal for travelers who appreciate the finer details, this charming and unique hotel earns high recommendations for its boutique excellence. Despite some criticisms regarding the design of the rooms, the overall ambiance and central location make it a standout choice for a cozy and high-quality stay in the city.
Luxury
Rysy Boutique Hotel offers a blend of modern design and high-end decor that provides a generally luxurious ambiance. Guests frequently mentioned posh amenities and a relaxing environment with some appreciating the beautiful rooms and luxurious facilities. The dining experience was often highlighted as being particularly luxurious. However, there appears to be a significant discrepancy between the hotel's official star rating and guest perceptions. Multiple reviews suggest that while the hotel may deliver a slightly luxurious experience, it does not meet the high standards typically associated with a 5-star rating. Some elements felt dated and reminiscent of luxury hotels from decades past and there were consistent mentions of the hotel’s overall quality aligning more closely with a 4-star rating or even lower. Cleanliness and service also fell short of 5-star expectations, leading to a consensus that the hotel is not at the level it advertises. However, for those looking for a modern, stylish stay with good value for money, Rysy Boutique Hotel still offers a comfortable and pleasant experience.
No, Rysy Boutique Hotel doesn't have any pool.
No, a spa isn't available at Rysy Boutique Hotel.
Yes, Rysy Boutique Hotel welcomes dogs.
Yes, parking facilities are available at Rysy Boutique Hotel.