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Summary of reviewsVilla Nova, situated in the heart of Zakopane, has garnered impressive reviews, primarily highlighting its exceptional location. Guests appreciate its central setting just steps from Krupówki Street and essential amenities like shops, restaurants and public transportation. Despite being close to key attractions, it maintains a serene environment with beautiful mountain views. This hotel’s combination of comfort, style and accessibility makes it a top choice for visitors.
The breakfast service at Villa Nova is another standout feature with a buffet praised for its delicious variety, including pancakes, sausages, ham, eggs, salads, vegetables, fruits and local specialties. Despite some suggesting the breakfast could become repetitive, guests consistently enjoy the quality and freshness of the offerings. The breakfast area is also noted for its scenic views and thoughtful details, such as a kid’s play corner.
Regarding dinner, while the cuisine is generally well-received, some guests note a lack of warm dinner options and a prevalence of onion in hot dishes. Nonetheless, the local sausages and regional specialties are appreciated. For those seeking more variety, numerous nearby restaurants offer diverse and affordable choices.
The rooms at Villa Nova are frequently praised for their spaciousness, cleanliness and stylish decor, blending contemporary design with charming regional touches. Guests enjoy the modern amenities, comfortable beds, well-equipped bathrooms and breathtaking views of the Tatras. However, some find the economy rooms smaller and express less enthusiasm for the glass-walled bathrooms. The need to request housekeeping, rather than it being automatic, is a minor adjustment for some stays.
Impeccable cleanliness is a hallmark with guests highlighting the spotless rooms and well-maintained facilities. High housekeeping standards ensure a consistently clean environment, contributing significantly to guest satisfaction despite some isolated lapses.
Staff at Villa Nova are repeatedly described as friendly, welcoming and highly efficient, contributing to an outstanding level of service. The reception and front desk staff, in particular, receive high praise for their professionalism and dedication to guest comfort, ensuring a hospitable atmosphere throughout the hotel.
The complimentary Wi-Fi receives a mix of reviews. Many guests appreciate the strong signal and good speed, while others experience intermittent connection issues, highlighting a need for potential improvement. On the plus side, free private parking is a significant advantage in the city center, praised for its security and convenience.
Beds provide comfort for many guests, though some note issues with bed size and insufficient pillows. Despite these concerns, the overall bedding quality garners positive feedback.
Guests also value the luxurious bathroom options, including jacuzzis and hydromassage systems, despite some maintenance issues with the jacuzzi facilities. Positive comments focus on the spacious, well-designed bathrooms and additional features like large balconies and hanging chairs, enhancing comfort.
Villa Nova excels in offering a luxurious experience with five-star standards. Guests enjoy the modern yet cozy design, high-grade amenities and meticulously maintained facilities. The luxury decor, combined with excellent service and unbeatable value for the price, make Villa Nova a perfect choice for a lavish stay in Zakopane. Show more
Read review summaries for all categories
Categories
Bed & Breakfast with Rooms With Jacuzzi / Hot-tub
Bed & Breakfast with Parking
3-Star Bed & Breakfast
Room Types
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. Featuring a balcony, this double room also provides a safe deposit box, a carpeted floor and a flat-screen TV. The unit offers 1 bed.
Premium Double Room with Mountain ViewThis double room offers mountain view from a balcony or shared terrace.
Premium Family Room with Mountain ViewThis double room offers mountain view from a balcony or shared terrace.
Standard Triple RoomProviding free toiletries, this triple room includes a private bathroom with a hairdryer. This triple room features a safe deposit box, a carpeted floor, a flat-screen TV and a balcony. The unit offers 2 beds.
Deluxe One-Bedroom Apartment with Hot TubThe hot tub is the standout feature of this apartment. This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. Boasting a balcony with mountain views, this apartment also features a safe deposit box and a flat-screen TV. The unit has 2 beds.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. Featuring a balcony, this double room also offers a safe deposit box, a carpeted floor and a flat-screen TV. The unit offers 1 bed.
Premium Double Room with Mountain ViewThe double room provides a safe deposit box, a carpeted floor, a balcony with mountain views as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
Double RoomThis double room features a private bathroom, a carpeted floor and mountain views. The unit offers 1 bed.
Economy Double RoomThis double room has a private bathroom and a carpeted floor. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Deluxe Double Room with BathThe unit offers 1 bed.
Guest Reviews
9.4
Excellent
Location
Villa Nova boasts a prime location that secures it as a top choice for travelers visiting Zakopane. Situated right in the city center, this hotel places guests mere steps away from Krupówki Street, the main pedestrian thoroughfare and a short distance from essential amenities such as shops, restaurants and public transportation. Reviewers consistently praise its perfect proximity, emphasizing the convenience of being just minutes from key attractions and the bus station, while also benefiting from the tranquility of a quieter side street.
The hotel's surroundings are frequently lauded for offering beautiful mountain views, contributing to an overall serene environment despite its central location. Additional perks include spacious and stylishly decorated rooms, modern amenities and delicious breakfast options. For those arriving by car, the availability of free and convenient parking is a significant plus. Villa Nova provides guests with a blend of comfort, style and accessibility, making it an excellent choice for a hassle-free and enjoyable stay in Zakopane.
Breakfast
Villa Nova's breakfast offerings have garnered an overwhelmingly positive response from guests. Visitors have praised the breakfast buffet for being delicious, varied and plentiful. The spread includes an impressive range of options such as pancakes, sausages, ham, eggs, salads, vegetables, fruits and even local specialties. Many guests appreciated the freshness and quality of the ingredients, often highlighting the made-to-order scrambled eggs and omelettes, as well as the delicious pancakes.
The breakfast area itself is described as comfortable and even scenic with some reviews mentioning the lovely views of the mountains and town, particularly from the top floor. The addition of thoughtful details like a kid's play corner has not gone unnoticed.
However, while the majority of comments are positive, some visitors pointed out that the breakfast could become monotonous over several days. Despite this, the general consensus indicates that the breakfast is a standout feature of the hotel, offering something for everyone to enjoy and setting a high standard for guest satisfaction.
Dinner
Guests of Villa Nova have shared varied experiences regarding dinner at the hotel. The cuisine receives high praise, noted for its excellence and variety. A spacious dining room adds to the comfort, allowing diners to enjoy their meals without feeling cramped. While some guests appreciated the fresh omelets and scrambled eggs made by the chefs, there is a mention of the prevalence of onion in hot evening dishes and a lack of warm dishes for dinner, pointing to potential gaps in the dinner offerings. Nonetheless, the local sausages and regional meats and cheeses provide authentic flavors that many seem to enjoy. For those seeking variety, the surrounding area offers numerous restaurants with wide selections and affordable prices, ensuring that guests have plenty of dining options beyond the hotel.
Rooms
Villa Nova's rooms consistently impress guests with their spaciousness, cleanliness and stylish decor. Many were delighted by the modern, well-maintained and tastefully furnished interiors, which often blend contemporary design with charming highlander or Scandinavian touches. Rooms are described as impeccably clean, often offering breathtaking views of the Tatras, comfortable beds and thoughtful amenities like balconies and well-equipped bathrooms. The large windows, soft carpets and cozy furnishings contribute to a welcoming ambiance.
However, it’s worth noting that the size of the rooms may vary with some guests finding the economy rooms and those next to elevators smaller and less desirable. The glass-walled bathrooms, though stylish, do not appeal to everyone. Housekeeping is not automatic and must be requested, a point that may require adjustment for some guests.
Overall, Villa Nova impresses with its careful and beautiful room design, cleanliness and comfort, making it a standout choice for travelers seeking a blend of modern comfort and regional charm.
Beds
The beds at Villa Nova receive mixed feedback from guests with numerous positive remarks highlighting their comfort. Many reviewers appreciate the beds, describing them as very comfortable and accompanied by clean bedding. The mattresses are often praised for their softness and comfort. However, some guests find the size of the beds to be problematic. Common complaints include the beds being too narrow, small or cramped, especially for two adults. These narrow beds can be uncomfortable for taller individuals or those used to larger sleeping spaces. Additional concerns include a lack of sufficient pillows and the occasional creaking of pull-out sofa beds. Despite the issues with size, the overall quality of the beds still garners approval from a significant number of visitors.
Cleanliness
Villa Nova consistently receives high praise for its impeccable cleanliness. Guests frequently highlight the super clean and spacious rooms, appreciating their modern and stylish decor. The property as a whole is described as spotlessly clean, well-maintained and emanating a pleasant fragrance.
Numerous reviews note that the rooms are cleaned daily and the high standards of housekeeping ensure that no dust or dirt is ever encountered. The bathrooms, in particular, are mentioned as clean and beautifully decorated, maintaining a high level of hygiene.
Despite a few isolated mentions of cleaning lapses, such as rooms not being cleaned during shorter stays or minor issues like spider webs, the overall sentiment reflects a top-tier cleanliness experience. The combination of a clean, new and comfortably furnished environment, alongside the clean facilities, is a standout feature for Villa Nova, contributing significantly to guests' enjoyable and comfortable stays.
Staff
The reviews for Villa Nova highlight an overwhelmingly positive experience with the hotel staff. Guests consistently describe the staff as friendly, welcoming and exceptionally helpful. The reception and front desk personnel receive particular praise for their politeness, professionalism and efficiency, often exceeding guest expectations. Visitors also appreciate the attentiveness and warmth of the kitchen and breakfast room staff.
The service provided by the hotel is frequently noted as high-quality, accommodating and unobtrusive with staff members showing genuine interest in guest comfort and needs. The overall atmosphere created by the staff contributes significantly to a pleasant stay, marked by smiles and courteous interactions. While there are occasional mentions of less favorable experiences, the general consensus underscores the staff's dedication to hospitality and excellent service at Villa Nova.
Wi-Fi
Villa Nova offers a Wi-Fi service that has received a mix of opinions from its guests. Many have praised the free Wi-Fi, noting good access and strong signal throughout the hotel. Some guests highlighted very good speeds, allowing seamless use of services like Netflix on the in-room plasma TV. The Wi-Fi coverage is available throughout the property with some reviews mentioning efficient and excellent connection.
However, there are recurring comments about weak internet and intermittent connection issues. A few guests pointed out that the Wi-Fi signal could be weak at times or required daily reconnection, suggesting a need for improved internet infrastructure to avoid downtime.
Besides the Wi-Fi, Villa Nova boasts private parking, which is a significant advantage, especially in the city center. The location is conveniently near Krupówki and various restaurants, contributing to its favorable reviews. Rooms are noted to be fresh, clean and well-equipped, although some mentioned them being on the smaller side. Despite some noise from nearby buildings and occasional issues with room cleaning, the beautiful surroundings and good amenities make it a great place to stay.
Parking
Visitors at Villa Nova consistently highlight the convenience and availability of parking options as a notable feature of the hotel. The majority of reviews mention free parking, which guests found particularly beneficial, especially given its proximity to the city center. The private parking is secure and in many cases, directly adjacent to the building, providing easy access for guests. Although some reviews noted that parking spaces could be limited at peak times or during winter, most found it manageable and appreciated the effort to keep the areas salted and clear of snow. Overall, the private and gated parking facilities at Villa Nova are praised for enhancing guest convenience and contributing to a pleasant stay.
Rooms with Jacuzzi / Hot-Tub
Villa Nova in Zakopane offers rooms with various bathing options, including jacuzzis and bathtubs, that enhance the guest experience. The baths range from hot tubs and hydromassage systems to luxurious bathtubs, allowing for a relaxing stay. Many rooms feature spacious, well-designed bathrooms, often with glass walls that create an impression of openness and space. Guests particularly appreciated the large and beautiful bathtubs with some rooms having additional elements like hanging chairs and tables, adding to the comfort.
However, several reviews noted issues with the jacuzzi facilities. There were recurring mentions of the jacuzzi being non-operational, problems with attaching it and instances where jets released impurities and unpleasant odors. Certain guests booked rooms expecting a jacuzzi and were disappointed when these facilities did not meet their requirements or were entirely missing.
Despite these setbacks, the overall ambiance, created by features such as large balconies with amazing views and the visually appealing glass-walled bathrooms, received positive feedback. Villa Nova’s spacious, luxurious bathrooms significantly contribute to the overall positive guest experience, attracting guests to return for future stays in Zakopane.
Luxury
Villa Nova offers a truly luxurious experience that leaves guests indulging in their stay. The property is described as exceptional with high standards akin to a five-star hotel. From the spacious and pampering family rooms to modern and stylish interiors, every detail has been meticulously designed to offer comfort and elegance.
Guests highlight the luxury amenities and the beautiful, spotless accommodations that blend traditional elements with modern aesthetics. The well-maintained facilities and luxurious decor create a delightful atmosphere of sophistication and good taste. Each room is described as beautifully furnished with attention to detail, featuring modern comforts and mood lighting that exudes a high standard of luxury.
The hotel's public spaces are equally impressive with a luxury atmosphere in the lobby and beautifully finished interiors. The level of service receives high praise, adding to the overall positive experience. Despite the luxury, guests note the unbeatable value for the price, making it a perfect choice for those seeking a lavish yet affordable stay.
With modern clean design and the cozy comfort of a mountain retreat, combined with luxurious furnishings and high-grade amenities, Villa Nova delivers a memorable and opulent stay where every expectation of luxury is met.
No, Villa Nova doesn't have any pool.
No, a spa isn't available at Villa Nova.
No, Villa Nova doesn't allow dogs.
Yes, parking facilities are available at Villa Nova.