Hotel where Extra Health & Safety Measures Have Been Taken
Questionnaire
ArrivalDo visitors need a health certificate (i.e. a test) prior to arrival?
Yes
Health Declaration Form or Health Certificate
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Those with fever and flu-like symptoms will not be allowed to enter the establishment
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
No
CleaningDoes the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
Yes
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
LimitationsAre elevator rides limited?
Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing?
Yes
Does the hotel operate at a limited capacity?
Yes, up to 50% of the rooms can be occupied
AccessoriesDo you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
Yes
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
Yes, in public areas
Food & Beverage ServiceDo you offer single-serve options instead of buffets for breakfast?
Yes
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
swimming pool
Has the hotel closed during the pandemic?
No
