Terrass Hotel Zamora
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Summary of reviewsTerrass Hotel Zamora stands out for its prime location, offering guests convenient access to many of Zamora's key attractions such as the cathedral and downtown areas. The hotel's centralized position, along with the convenience of internal parking, enhances its appeal for travelers who wish to explore the city on foot. The on-site facilities, including a well-regarded restaurant on the 5th floor, are frequently praised by guests.
The breakfast at Terrass Hotel Zamora is viewed positively with many highlighting the delicious and satisfying options available. Although some feel the buffet lacks variety, the overall sentiment is that the food is tasty and enjoyable. Similarly, the dinner experience at the hotel's top-floor restaurant receives commendation for its affordable and delicious meals, paired with panoramic views. The presence of a café offers additional dining variety.
Rooms at the hotel are generally clean and comfortable, though some guests have noted issues with space, noise and occasional cleanliness lapses. While some rooms feature balconies, these are reported to be small and sometimes obstructed in view. Despite these minor inconveniences, the overall room experience is acceptable for many guests.
Cleanliness across the hotel is generally well-regarded with most guests finding the facilities and rooms to be clean. However, there are occasional reports of specific issues like stained linens or hair in bathrooms, indicating some variance in housekeeping standards.
Staff feedback is mixed yet leans positively with many guests appreciating the friendly and polite service, particularly from receptionists and valet personnel. While there are isolated reports of unhelpful or unfriendly staff members, the majority of interactions are described as pleasant and attentive, contributing to a welcoming atmosphere.
While the beds have garnered mixed reactions with many guests describing them as hard and uncomfortable, they are generally clean. Issues like noisy bed frames and lack of adequate bedding have been noted, but these are usually balanced by overall cleanliness and comfort of the linens.
Overall, Terrass Hotel Zamora is a popular choice among visitors for its unbeatable location, enjoyable dining experiences and generally friendly service, despite some minor areas for improvement in room amenities and staff consistency.
Categories
The breakfast at Terrass Hotel Zamora is viewed positively with many highlighting the delicious and satisfying options available. Although some feel the buffet lacks variety, the overall sentiment is that the food is tasty and enjoyable. Similarly, the dinner experience at the hotel's top-floor restaurant receives commendation for its affordable and delicious meals, paired with panoramic views. The presence of a café offers additional dining variety.
Rooms at the hotel are generally clean and comfortable, though some guests have noted issues with space, noise and occasional cleanliness lapses. While some rooms feature balconies, these are reported to be small and sometimes obstructed in view. Despite these minor inconveniences, the overall room experience is acceptable for many guests.
Cleanliness across the hotel is generally well-regarded with most guests finding the facilities and rooms to be clean. However, there are occasional reports of specific issues like stained linens or hair in bathrooms, indicating some variance in housekeeping standards.
Staff feedback is mixed yet leans positively with many guests appreciating the friendly and polite service, particularly from receptionists and valet personnel. While there are isolated reports of unhelpful or unfriendly staff members, the majority of interactions are described as pleasant and attentive, contributing to a welcoming atmosphere.
While the beds have garnered mixed reactions with many guests describing them as hard and uncomfortable, they are generally clean. Issues like noisy bed frames and lack of adequate bedding have been noted, but these are usually balanced by overall cleanliness and comfort of the linens.
Overall, Terrass Hotel Zamora is a popular choice among visitors for its unbeatable location, enjoyable dining experiences and generally friendly service, despite some minor areas for improvement in room amenities and staff consistency.
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Terrass Hotel Zamora boasts an outstanding location that is consistently praised by its guests. Its central position ensures close proximity to the heart of Zamora with many reviewers highlighting the hotel's nearness to key city attractions such as the cathedral and downtown areas. The convenience of internal parking adds to its appeal for travelers. Guests also appreciate that the hotel is within walking distance of almost everything, allowing quick access to various points of interest around the city. Additionally, the hotel’s facilities, including a notable restaurant on the 5th floor, receive positive mentions. The combination of excellent location, comfortable amenities and attentive service makes Terrass Hotel Zamora a favored choice for visitors.
Terrass Hotel Zamora offers a breakfast experience that has garnered a lot of positive feedback from its guests. Many guests have described the breakfast as delicious with specific mentions of it being simple yet very enjoyable. The buffet stands out, often described as excellent and offering very good food. Those who have tried the breakfast frequently commend its taste, emphasizing that the breakfast items are both good and tasty.
However, guests should note that breakfast is not included in the stay when booking through certain mediums and typically comes with an additional charge. Some have pointed out that, although the breakfast quality is good, there can be a lack of variety, making it feel limited and somewhat repetitive over time. Despite this, the overall sentiment around the breakfast remains largely positive with many highlighting the excellence of the food presented.
Located on the 5th floor of Terrass Hotel Zamora, the restaurant offers a commendable dining experience complemented by a panoramic view. Guests have consistently praised the delicious and affordable food served at this restaurant, making it a popular choice for dinner. Positive feedback highlights not only the quality of the dishes but also the convenience of good parking facilities for diners. However, prospective visitors should note that the restaurant closes early, so it's advisable to plan accordingly. For a more casual setting, the hotel also features a café, adding to the overall dining options available on-site.
Terrass Hotel Zamora offers a comfortable stay with rooms that are consistently clean, although some guests have found them to be on the smaller side. The hotel provides adequate room facilities, but some visitors have noted that the space for the toilet is extremely limited. Noise appears to be an issue with rooms letting in a lot of outside sounds and some rooms also struggled with unpleasant smells and occasional cleanliness issues, like hair on the floor or even roaches. While some rooms have balconies, they are relatively small and the views can be obstructed. Additionally, some guests reported problems such as water leaks during rain, hard mattresses and lack of safes in the rooms. Despite these challenges, everything else at the hotel is deemed fine by several reviewers.
Terrass Hotel Zamora seems to face mixed feedback regarding the comfort of its beds. The majority of guests find the beds and mattresses to be extremely hard and uncomfortable with descriptions such as very rigid and like rocks recurring frequently. Additionally, some guests have reported issues with squeaky bed frames, noisy beds and inadequate bedding. Concerns were raised about the lack of blankets or duvets, although there seems to be an option of fetching a blanket from the closet, albeit sometimes found dirty. On a positive note, despite comfort issues, the beds and linens are generally reported to be clean.
Terrass Hotel Zamora has received mixed feedback regarding its cleanliness. Guests have frequently noted the hotel's overall cleanliness, describing it as a clean hotel with clean facilities and a beautiful, clean place. Many found the rooms to be clean and appreciated the general comfort of the hotel. However, there have been reports of specific issues such as stained sheets, dirty blankets and hair on the bathroom floor, indicating that not all rooms meet the same standard of cleanliness. Despite these occasional issues, the hotel's cleanliness is generally well-regarded by most guests.
Terrass Hotel Zamora receives mixed feedback regarding its staff, though there's a noticeable emphasis on friendliness and attention to guests. Several reviews highlight that the staff, including the receptionists and valet personnel, are very friendly and polite, contributing significantly to a pleasant stay. Guests frequently mention excellent customer service and appreciate the proactive and kind attitude of the morning receptionist.
However, not all experiences are positive. Some guests noted that the staff can be unknowledgeable and not proactive with specific instances of an unfriendly receptionist and unhelpful valet parking attendant. There were also a few reports of aggressive behavior and failure to fulfill requests, such as bringing items or changing rooms.
Despite these inconsistencies, many guests enjoyed their interactions with the staff and found their overall service helpful, contributing to an enjoyable hotel experience complemented by clean facilities and a beautiful view from the terrace.
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Location
Breakfast
However, guests should note that breakfast is not included in the stay when booking through certain mediums and typically comes with an additional charge. Some have pointed out that, although the breakfast quality is good, there can be a lack of variety, making it feel limited and somewhat repetitive over time. Despite this, the overall sentiment around the breakfast remains largely positive with many highlighting the excellence of the food presented.
Dinner
Rooms
Beds
Cleanliness
Staff
However, not all experiences are positive. Some guests noted that the staff can be unknowledgeable and not proactive with specific instances of an unfriendly receptionist and unhelpful valet parking attendant. There were also a few reports of aggressive behavior and failure to fulfill requests, such as bringing items or changing rooms.
Despite these inconsistencies, many guests enjoyed their interactions with the staff and found their overall service helpful, contributing to an enjoyable hotel experience complemented by clean facilities and a beautiful view from the terrace.
No, Terrass Hotel Zamora doesn't have any pool.
No, a spa isn't available at Terrass Hotel Zamora.
No, Terrass Hotel Zamora doesn't allow dogs.
Yes, parking facilities are available at Terrass Hotel Zamora.
Yes, Terrass Hotel Zamora has a gym.
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