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Summary of reviewsEurostars Zaragoza receives high praise from guests for its strategic location, particularly beneficial for train travelers. Situated within Zaragoza Delicias train and bus station, the hotel emphasizes convenience with easy access to transportation links, making it an ideal stop for those on the move. Despite being slightly removed from Zaragoza's city center, the efficient connectivity through frequent buses and readily available taxis ensures guests can quickly reach the city's historical and cultural attractions.
Guests commend the hotel for its spacious, clean and tranquil rooms, providing a restful stay away from the city's hustle and bustle. The comfort of the beds and the ample room sizes contribute significantly to the positive reviews with many rooms being described as akin to apartments due to their size. Cleanliness is another strong point with thorough housekeeping and modern, well-maintained bathrooms enhancing the guest experience.
Breakfast at Eurostars Zaragoza is noted for its quality and variety with an extensive buffet offering fruits, cereals, breads and cooked foods. Despite some recommendations for expanding options to accommodate diverse dietary needs, the general sentiment is positive. Room service also receives favorable comments for its quality and prompt delivery, though the lack of an open restaurant for lunch and dinner is a drawback. The limited bar and café services mean that room service serves as the primary dining option in the evenings.
The staff at the hotel are frequently mentioned for their exceptional friendliness and attentiveness, contributing to an overall welcoming and professional atmosphere. Several reviews note the staff's fluency in English and their helpful nature. Free wifi is available throughout the hotel, though its strength varies with better performance noted in communal areas and higher floors.
Family travelers find Eurostars Zaragoza particularly accommodating with spacious family rooms, interconnecting options and baby-friendly amenities. The quiet environment also adds to the appeal for families. Parking, however, offers a mixed experience due to its confusing layout and additional costs, although underground parking with direct hotel access is available.
In summary, Eurostars Zaragoza excels as a conveniently located, clean and comfortable hotel with excellent staff, spacious rooms and solid breakfast offerings. While there are some limitations in dining options and parking can be tricky, the overall guest experience remains highly positive, making it a recommended choice for travelers. Show more
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Hotel Taking Steps Towards Sustainability
This hotel is identified as an environmentally friendly hotel. It implements several green practices including the use of reusable coffee/tea filters, comprehensive recycling programs, and energy-efficient LED light bulbs. The hotel provides eco-friendly toiletries through bulk dispensers and uses eco-friendly cleaning products. Additionally, it features energy-saving switches and water-efficient showers.
Family Friendly Hotel
Eurostars Zaragoza provides family rooms composed of two connected rooms with separate bathrooms. The rooms are bright and equipped with necessary amenities to ensure a comfortable family stay.
Business Hotel
This hotel offers comfortable accommodations with free WiFi, a flat-screen TV, a desk, and private bathrooms. It features an on-site bar, two meeting rooms that can accommodate up to 75 people, and a business center.
4-Star Hotel
This hotel is recognized for its modern facilities and convenient location. It provides comfortable accommodations and efficient service, making it a popular choice for travelers.
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Accessible Hotel
Room Types
Double or Twin RoomThis bright, spacious room includes free Wi-Fi, a flat-screen TV and air conditioning.
Triple RoomThis bright, spacious room includes free Wi-Fi, a flat-screen TV and air conditioning.
Junior SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a bidet. The suite features parquet floors, a seating area with a flat-screen TV, soundproof walls, a wardrobe, as well as a safe deposit box. The unit has 1 bed.
SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a bidet. The suite features parquet floors, a seating area with a flat-screen TV, soundproof walls, a wardrobe, as well as a safe deposit box. The unit has 1 bed.
Double or Twin Room with ParkingFeaturing free toiletries, this twin/double room includes a private bathroom with a bath, a bidet and a hairdryer. The twin/double room features air conditioning, soundproof walls, a wardrobe, a safe deposit box and a flat-screen TV.
Family RoomThis family room consists of 2 connected rooms, one double room and one junior suite, each with a private bathroom.
Guest Reviews
8.1
Very Good
Location
Eurostars Zaragoza garners praise for its outstanding location, especially among train travelers. Conveniently situated within the Zaragoza Delicias train and bus station, it provides unparalleled access for those arriving or departing by rail with mentions of ease of access from the station and the ability to continue journeys effortlessly. Travelers highlight the convenience for early morning or late-night train transfers and appreciate not having to leave the station to access the hotel.
Although the hotel stands away from Zaragoza's city center, its connectivity compensates well. Frequent bus lines and taxis located right outside offer quick routes to downtown, making the historical and cultural sights accessible despite the distance. Guests also commend the transport links, noting that major bus routes stop at the hotel door, providing straightforward travel to central Zaragoza.
Beyond location, reviews underline the hotel's spacious and clean rooms, comfortable beds and the tranquility of being slightly removed from the city's bustling center. Despite its position within a transit hub, the hotel maintains a quiet ambiance, conducive to rest and relaxation.
Overall, the Eurostars Zaragoza presents itself as an ideal pitstop for travelers seeking a strategically placed, comfortable hotel with excellent transit links, suited well for those prioritizing convenience and easy access to transportation.
Breakfast
Eurostars Zaragoza has garnered varied feedback about its breakfast offerings. Numerous guests praised the breakfast for its quality and wide selection, highlighting it as very good, superb and even excellent. Many appreciated the extensive and diverse buffet, which includes a variety of fruits, cereals, breads and cooked foods. Freshly made orange juice and other delicious options were particularly noted. Additionally, some guests found the attention and service from breakfast staff commendable, mentioning their friendliness and efficiency.
However, reviews also pointed out areas for improvement. Several guests felt that the variety could be expanded, noting a lack of options for vegetarians, vegans and those requiring gluten-free diets. Some criticized the coffee quality and the high price relative to the offerings. The breakfast schedule, typically starting at 8:00 AM on weekends, was considered late for travelers with early departures.
Overall, while many found the breakfast satisfying and well-organized, feedback suggests there is room for enhancing the variety and inclusivity of the breakfast menu to better meet diverse dietary needs. The consensus underscores a generally positive but occasionally mixed experience.
Dinner
The dining experience at Eurostars Zaragoza primarily revolves around their room service, which is a frequent lifeline for guests as the hotel's restaurant is often closed during dinner hours. While the breakfast buffet receives high praise for its variety and quality, the lack of an open restaurant for lunch and dinner is a notable drawback for many visitors.
The room service, however, is well-regarded, offering a selection of tasty meals that are delivered quickly and at reasonable prices. The restaurant staff is accommodating and the wine selection is decent, adding a positive touch to the in-room dining experience.
Guests appreciate the convenient location, which makes finding nearby restaurants relatively easy, though the options might feel limited compared to the city's offerings. The immediate vicinity has chain restaurants and not much else in terms of diverse culinary options, which might push guests to venture further into the city for more choices.
The hotel's bar and café services are limited with the café often closed and the bar described as uninviting. This leaves the room service as the primary option for evening meals. Despite these limitations, guests who order room service generally report a satisfactory experience with the quality and speed of the food delivery.
For those driving, parking can be challenging and the absence of in-room amenities like a tea kettle is sometimes noted, detracting slightly from the overall convenience expected from a 4-star hotel. All in all, while Eurostars Zaragoza offers a solid breakfast and reliable room service, potential guests should prepare for limited on-site dining options and plan accordingly.
Rooms
Eurostars Zaragoza boasts rooms that are consistently praised for their spaciousness and comfort. Guests appreciate the large room sizes with many describing them as huge, more akin to apartments than hotel rooms. The cleanliness and comfort of the rooms are evident from numerous positive remarks, making them suitable for both families and business travelers.
The substantial and well-maintained bathrooms further enhance the guest experience, offering ample space and modern amenities. Many rooms are noted for their brightness, thanks to large windows that allow plenty of natural light and offer lovely views, although some guests have mentioned that a few rooms lack sufficient lighting and natural light.
The rooms' comfort is consistently highlighted with cozy beds and well-functioning amenities such as minibars, fridges, desks and even sofas in some suites. Despite a few minor issues with room maintenance and occasional reports of cigarette smells, the overall consensus is that the rooms are well-furnished, functional and provide a pleasant, quiet stay.
In summary, Eurostars Zaragoza delivers spacious, comfortable and clean rooms with high-quality amenities, ensuring a relaxing and enjoyable stay for its guests.
Beds
Eurostars Zaragoza offers an impressive sleeping experience highly praised by its guests. The beds are frequently described as very comfortable, spacious and well-maintained. Many guests highlight the size of the beds, mentioning king-size, queen-size and even immense beds that provide ample space for a restful sleep. The mattresses have received accolades for being both firm and comfortable, while the pillows generally offer good support, even though some guests noted they could be improved.
The rooms are consistently clean and come equipped with comfortable bedding, soft sheets and cozy pillows, adding to the overall comfort. However, it is worth noting that some guests experienced issues such as noisy beds, beds that were too firm or beds made of two single beds pushed together instead of a double bed. Despite these occasional concerns, the positive feedback about the bed comfort is overwhelmingly strong, making it a reliable choice for travelers seeking relaxation and rest.
Cleanliness
Eurostars Zaragoza generally impresses with its high standards of cleanliness, receiving numerous positive comments about the hotel's cleanliness. The rooms are often described as very clean, spacious and modern, providing a comfortable stay. Guests frequently praise the prompt and efficient housekeeping service, noting that cleaning staff maintain the hotel's hygiene on a consistent basis. Bathrooms, in particular, are highlighted for being meticulously clean and many reviews mention rooms smelling clean and disinfected.
Several guests compliment the cleanliness of common areas and the overall appearance of the hotel. There is recognition for the usage of sustainable hygiene products, which further underscores the hotel’s commitment to cleanliness and environmental consciousness. Tidy facilities, clean breakfast areas and overall good hygiene practices add to the positive experience of staying at Eurostars Zaragoza.
However, some reviews indicate areas needing improvement. Specific cleanliness issues include dirty curtains, dusty shelves, stained carpets and dirty windows which occasionally diminish the overall impression. The condition of corridor carpets has been another recurring topic, highlighted as needing attention due to their noticeable stains and dirt accumulation.
In summary, Eurostars Zaragoza maintains a solid reputation for its cleanliness with dedicated cleaning services and largely spotless accommodations. While some areas require a bit more attention, most guests find the hotel's cleanliness highly satisfactory and conducive to a pleasant stay.
Staff
The staff at Eurostars Zaragoza receive consistently high praise for their exceptional friendliness and attentiveness. Numerous guest reviews highlight the warm and helpful nature of both the reception and service personnel, describing them as welcoming, professional and always willing to assist. Many guests appreciated the staff's ability to speak good English and their knowledge of local activities and directions, making the stay more convenient for international visitors.
The hotel staff are repeatedly recognized for going out of their way to ensure guests' needs are met, from storing luggage until departure time to providing thoughtful and efficient room service. The receptionists, in particular, receive commendations for their pleasant demeanor and readiness to help, often accompanied by smiling faces even during peak times.
Several guests mention specific employees by name, notably Catalina and Blanca, for their exceptional service and attention to detail. The reviews also reflect a strong adherence to COVID-19 regulations, which many guests found reassuring.
While the overall feedback is overwhelmingly positive, there are occasional mentions of areas needing improvement such as some staff members lacking experience or not being as attentive as others. Nonetheless, the general sentiment remains that the staff's kind and courteous behavior significantly enriches the guest experience at Eurostars Zaragoza.
Wi-Fi
The wifi service at Eurostars Zaragoza generally meets basic needs, particularly in communal areas like the reception where a good signal is reported. Guests traveling for business or requiring consistent, high-speed internet may find the connectivity lacking in some rooms. While the wifi is free and accessible throughout the hotel, its strength and speed vary significantly.
In many instances, guests found the wifi to be functional and stable, allowing basic web browsing with reliable connection in specific areas. High floors appear to benefit from faster and more stable connections. For those requiring more robust internet for activities such as streaming or business applications, the fluctuating speeds and occasional connectivity issues might pose challenges.
Overall, though some areas of the hotel suffer from weak and inconsistent wifi signals, the availability of free internet and its generally acceptable performance in certain areas are positive aspects. Guests have suggested improvements like signal boosters, which could enhance the overall wifi experience.
Parking
Eurostars Zaragoza offers a mixed experience when it comes to parking. On the positive side, the hotel provides underground parking with direct access, which many guests find convenient and accessible. For short-term stays, there are ample parking spots available at a reasonable cost—about €13 to €14 per day—with some mentioning discounts for hotel guests.
However, the parking situation can also be a bit problematic. The underground parking lot, located within the station complex near the hotel, is described as confusing and poorly marked, making it challenging to navigate. Additionally, finding free parking nearby is nearly impossible and the parking fees are generally not included in the hotel rate, which some guests find expensive relative to the location. The parking entrance can be tricky to access multiple times and others have found the management of parking facilities to be chaotic and inconvenient.
Overall, while there are convenient parking options at Eurostars Zaragoza, potential guests should be prepared for some complications and additional costs. It's advisable to plan accordingly and perhaps budget a little extra for the parking experience.
Family
Eurostars Zaragoza stands out as a family-friendly hotel, offering fantastic value for money, especially when traveling with children. Families can enjoy spacious and well-equipped family rooms that provide enough space for everyone, making the stay comfortable and enjoyable. The interconnecting rooms are particularly appreciated, as they provide a fun and comfortable atmosphere for kids.
Rooms are clean, functional and designed with families in mind, including those traveling with babies. The availability of baby-friendly amenities such as clean cots and practical room arrangements ensure that even the youngest guests have a pleasant stay. Dining options are also family-friendly, contributing to an overall positive experience.
The hotel caters well to families of various sizes with some rooms even accommodating up to four people comfortably. The presence of separate children's rooms within the family suites offers added convenience and privacy. Despite a couple of isolated incidents, such as a poor room condition or an incident involving an exhibitionist, the majority of reviews highlight a positive experience.
Eurostars Zaragoza also provides a quiet and peaceful environment, ideal for rest and relaxation during a family vacation. Little gestures like welcome treats for kids add a thoughtful touch to the service. Overall, the hotel is highly recommended for families looking for a convenient and accommodating place to stay while visiting Zaragoza.
Nightlife
Eurostars Zaragoza is situated at a location that might not cater immediately to those seeking vibrant nightlife at their doorstep. The hotel’s proximity to a major train station provides an intriguing observational opportunity with the steady flow of passengers, but it doesn't quite translate into an energetic nightlife scene. Guests have noted that while transportation is needed to reach the main nightlife areas of Zaragoza, the limited options around the hotel make this necessary. The area surrounding the hotel features few restaurants or bars and it lacks the lively atmosphere typically desired by night owls. For those aiming to experience Zaragoza's bustling nightlife, the distance to the historic city center and the central nightlife venues may require some planning.
4 Star
Eurostars Zaragoza has gathered mixed reviews regarding its four-star rating, facilities and services. On the positive side, many guests appreciated the hotel's good value for money and found it to be generally adequate for a four-star establishment. The amenities met most expectations and several reviewers noted that the service upheld four-star standards. Connections to the city center were also well-regarded, making it a convenient option for travelers.
However, numerous guests felt that the hotel did not consistently live up to its four-star claim. Frequent criticism revolved around the overall quality of the facilities and furniture with some reviews citing signs of degradation and an old-fashioned ambiance. Issues with cleaning and maintenance were mentioned, suggesting that these aspects were not always up to par for a four-star hotel. The lack of certain amenities, such as a bar, tea kettle and dedicated smoking area, further led some to question the hotel’s rating.
Service quality received varied feedback with some appreciating it while others highlighted slow and indifferent reception staff. More was expected in terms of breakfast quality and room soundproofing. Specific details like inadequate mattress comfort, under-maintained bathrooms and poor lighting were also pointed out.
In summary, while Eurostars Zaragoza possesses many of the characteristics expected of a four-star hotel and offers good value, inconsistencies in service, maintenance and amenities left some guests feeling that the establishment falls short of true four-star standards.
Business
Eurostars Zaragoza has received numerous positive remarks as an ideal business hotel, praised for its excellent location, especially for those traveling by train. The hotel’s placement inside the station offers perfect logistics for business travelers, providing easy access to both transportation and the nearby convention center.
The facilities at Eurostars Zaragoza cater well to business needs, featuring spacious and comfortable rooms designed for business purposes. The hotel offers free WiFi with fast internet that supports remote work, making it an optimal space for conducting work-related tasks. Business travelers also commend the hotel's quiet rooms and well-adjusted air conditioning, ensuring a comfortable environment for productivity.
Eurostars Zaragoza is appreciated for its value for money with its affordable prices compared to more central hotels. The polite and efficient customer service further enhances its appeal. Additionally, check-in speed and the availability of check-in from 2:30 PM are noted as beneficial for travelers with tight schedules.
While some reviews mention that the hotel could offer more in terms of restaurant services, potentially due to COVID-19, the overall sentiment is that it is a great choice for a quick business overnight stay or a working night in Zaragoza. The hotel boasts excellent conference facilities, making it a convenient venue for business events and meetings.
In conclusion, Eurostars Zaragoza appears to be an excellent option for business travelers needing a well-equipped and strategically located accommodation in Zaragoza, offering both comfort and convenience.
Accessible
Eurostars Zaragoza stands out as an accessible and convenient option for travelers with disabilities or those needing easy access to transport. Nestled within the main train station, it offers seamless connectivity by train or bus, making it a practical choice for those on the move. The hotel boasts accessible rooms specifically designed for people with reduced mobility, featuring convenient amenities such as well-equipped bathrooms and wheel-chair-friendly layouts.
Guests appreciate that the location is very accessible, especially for travelers with luggage and many highlight the friendliness and helpfulness of the staff, who also speak good English. Positive comments have been made regarding the hotel's effective Covid protocols and the comfort of the bedding.
However, some challenges are noted, such as the distance from rooms to reception and elevators and the overall layout of the hotel, which could be perplexing with unclear exit instructions. Noise from rooms facing the station and the lack of natural light in some areas are additional considerations. Despite these drawbacks, Eurostars Zaragoza remains a favorable choice for accessibility and convenience.
No, Eurostars Zaragoza doesn't have any pool.
No, a spa isn't available at Eurostars Zaragoza.
No, Eurostars Zaragoza doesn't allow dogs.
No, parking facilities aren't available at Eurostars Zaragoza.