Hotel Goya

Zaragoza 41.65163100, -0.88255900 , Cinco De Marzo, 5 (Show on Map)
7.8
Good


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Summary of reviewsHotel Goya garners numerous positive reviews, particularly for its central location, making it a prime choice for travelers eager to explore Zaragoza's vibrant cultural and historical gems. Guests consistently praise the hotel’s strategic position, allowing easy access to major attractions, shopping areas, restaurants and nightlife, all within walking distance. The proximity to notable landmarks like Plaza España and El Tubo is frequently lauded, enhancing the overall appeal for visitors.

Cleanliness is another highlight with guests often noting the immaculate condition of both rooms and common areas. The housekeeping staff receive high marks for their dedication and detailed upkeep of the hotel, ensuring a hygienic environment throughout the guests' stay.

The staff at Hotel Goya are celebrated for their exceptional service. Many reviews commend the friendly, professional and helpful demeanor of the receptionists and other personnel, who go above and beyond to enhance the guest experience. This courteous attitude extends across the board, contributing significantly to the positive atmosphere.

Hotel Goya's rooms are often described as spacious and equipped with comfortable, large beds that many guests find very cozy. High-quality bed linens and a consistent focus on comfort add to the appeal.

However, several areas could benefit from enhancements. Despite positive notes on the breakfast being tasty and well-organized with a decent buffet, there are mixed reviews regarding its variety and value. Some guests find the offerings limited and not fully meeting four-star expectations. Similarly, the absence of an on-site restaurant for dinner and limited in-room amenities like minibars or a kettle may reduce convenience for some visitors.

Parking, while available, is noted to be expensive and somewhat limited, requiring better signage and clearer information for guests. The WiFi service also receives criticism for being unreliable and limiting device connectivity, which detracts from the overall experience.

The hotel's decor and facilities are frequently described as outdated, suggesting a need for renovations to meet modern standards. Noise disturbances from the busy surrounding nightlife can also be a drawback for some, especially on weekends.

In summary, while Hotel Goya excels in location, cleanliness, comfort and staffing, improvements in dining options, modern amenities and facility updates could significantly enhance guest satisfaction, bringing the hotel closer in line with four-star expectations.
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Categories
Dog Friendly Hotel
This hotel is tagged as pet-friendly.

Hotel near Nightlife Spots
Situated on Cinco de Marzo, this hotel is located near a street known for its tapas bars and lively atmosphere, especially during the evening. It provides a good base for exploring the city's nightlife.

Business Hotel
Hotel Goya is listed among the best business hotels in Zaragoza. It is suitable for business travel. The hotel provides essential amenities for business.

Accessible Hotel
This Zaragoza hotel provides accessible rooms and services for guests with disabilities. The hotel is committed to inclusivity. Its central location is a plus.

Family Friendly Hotel

Hotel with Parking

4-Star Hotel

Room Types
Double or Twin Room This air-conditioned room features wooden floors and classic-style décor. It has satellite TV and a private bathroom.

Family Room This air-conditioned room consists of 2 interconnecting rooms.

Double Room with Extra Bed Featuring free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV with satellite channels, a wardrobe, a safe deposit box and parquet floors. The unit has 1 bed.

Guest Reviews
7.8
Good
Location
Hotel Goya boasts an exceptional location that consistently garners high praise from its guests. Situated conveniently in the heart of Zaragoza, the hotel offers perfect access to major attractions, shopping areas, restaurants and bars. Guests frequently highlight its strategic position, making it easy to explore the historic city center and other points of interest on foot. The proximity to Plaza España, El Tubo and other significant landmarks is frequently lauded.

Visitors appreciate the perfect centrality of Hotel Goya, which allows them to immerse themselves in Zaragoza’s vibrant city life without the need for a vehicle. The geographical positioning is described as unbeatable, ideal and very convenient for those looking to experience the best of Zaragoza. Moreover, the tranquil environment within the bustling center is a noted advantage, providing a peaceful retreat after a day of exploration.

The combination of location, friendly staff and comfort further enhances the hotel’s appeal. Overall, the consistent theme across guest reviews is the superb, central location, making Hotel Goya an excellent choice for travelers eager to discover Zaragoza's cultural and historical gems effortlessly.

Breakfast
Hotel Goya’s breakfast offerings receive a mixed reception from guests. On the positive side, many guests commend the breakfast as good, very good, hearty, tasty, varied and even excellent. Key highlights include a complete and well-organized buffet with natural orange juice and lactose-free or plant-based milk options. Positive feedback also mentions the breakfast as very correct, satisfying and properly stocked with some patrons loving the overall experience.

However, considerable criticism points to the breakfast’s limitations. Guests often note a lack of variety, particularly in hot dishes like eggs and bacon and a scarcity of fruit and vegan options. The breakfast is frequently described as basic, limited, scanty and not matching the expectations for a four-star hotel. Several reviews also suggest that the breakfast is expensive for the quality and variety offered with a few stating it might be better to eat outside the hotel. The timing of breakfast service, which differs on weekdays and weekends and occasional scarcity of options later in the morning are additional concerns.

Overall, while many find the breakfast at Hotel Goya satisfactory, there is a consensus that improvements in variety and value could enhance the experience.

Dinner
Hotel Goya’s central location makes dining out a convenient option, although some guests felt it would be beneficial for the hotel to offer dinner services. The absence of a full restaurant, bar or cafeteria means visitors need to explore nearby eateries, especially for evening meals. The lobby setup for breakfast provides a basic start to the day, although it misses the appeal of an on-site dining space. Amenities like a kettle or minibar in the rooms are also lacking with only vending machines available for a quick drink. This has led some guests to look elsewhere for essential items like water, especially on less convenient days like Sunday evenings. While some guests found the lack of a dining facility to be minor due to the prime location, the consensus indicates that on-site dining options would enhance the overall experience.

Rooms
Hotel Goya offers a mixed bag when it comes to room experiences. The rooms are frequently praised for their spaciousness with many guests highlighting the large and comfortable beds, some even king-sized. Cleanliness is another consistent positive with daily room cleaning and ample amenities frequently mentioned. The hotel boasts a central and unbeatable location, making it an excellent choice for visitors looking to explore key points of interest like the basilica, old town, shopping and dining areas.

However, the rooms are generally noted as being quite outdated with many guests suggesting the need for urgent renovations. The decor, while charming to some, is often considered old-fashioned and several facilities in the rooms feel worn out. Issues such as poor sound insulation, malfunctioning room entry systems and an overall aged appearance detract from an otherwise pleasant stay. Several guests also noted a desire for additional amenities like minibars or fridges and improved air conditioning.

In essence, Hotel Goya provides spacious, clean and well-located accommodations but would benefit significantly from modern updates to meet contemporary expectations fully.

Beds
Hotel Goya's beds receive high praise from guests for their size and comfort. The majority of reviews highlight the beds as being large with many describing them as king-sized or even huge. Comfort is a recurring theme with many guests finding the beds to be very comfortable, often mentioning the mattresses and pillows as contributing to a good night's sleep.

Several reviews consistently note the beds as one of the best features of the hotel. Terms like "super big," "very comfortable," and "exceptional quality" are frequently used. Guests have also appreciated the high quality of the bed linens. Some even called the comfort of the bed unbeatable, indicating a significant impact on their overall stay experience.

However, a portion of the reviews mentions discomfort with some guests reporting that the beds or mattresses were very hard, worn or even sunken in the middle. These comments suggest that while many beds offer great comfort, there might be inconsistencies in bed quality across different rooms.

Overall, it appears that Hotel Goya generally provides a high level of bed comfort, contributing positively to many guests' experiences, though some improvements in mattress consistency could enhance the overall satisfaction.

Cleanliness
Hotel Goya garners positive remarks for its exceptional cleanliness. Guests frequently note that both rooms and common areas are kept impeccably clean and well-organized. Many find the consistent daily cleaning service impressive, appreciating the attention to detail and the effort put in by the housekeeping staff.

The spacious and tidy rooms add to the overall pleasant experience with clean bedding and clean bathrooms regularly highlighted by visitors. Public areas also maintain a shiny appearance, contributing to a welcoming environment. While a few guests mention minor cleaning oversights, such as stained bathroom floors, dirty carpets or insufficient window cleaning, these seem to be exceptions rather than the norm.

Overall, cleanliness is a strong point for Hotel Goya, bolstered by an attentive staff committed to maintaining high standards. The well-kept facilities and rooms make it a reliable choice for travelers prioritizing hygiene and a tidy atmosphere.

Staff
Hotel Goya consistently receives high praise for its exceptional staff. Guests frequently highlight the attentiveness, friendliness and professionalism of the reception staff, often describing their interactions as welcoming and courteous. The hotel's receptionists, in particular, are known for their kindness and helpfulness, often going above and beyond to ensure guests have everything they need, including providing maps and information on tourist sites.

The positive experiences extend beyond the reception area; the cleaning staff and waiters also receive commendations for their friendly demeanor and attentive service. Reviews repeatedly emphasize the staff's ability to make guests feel welcome and valued, contributing significantly to the overall positive experience at the hotel.

While the majority of the feedback is overwhelmingly positive, there are occasional mentions of staff being inattentive in the buffet area or specific employees displaying less courteous behavior. However, these instances appear to be exceptions rather than the rule.

In summary, Hotel Goya excels in offering a warm, supportive and professional environment thanks to its remarkable staff, whose dedication and friendliness leave a lasting impression on guests.

Wi-Fi
The WiFi at Hotel Goya generally receives poor reviews from guests. Common issues include weak signals in the rooms, unreliable connections and restrictions on connecting multiple devices. Despite the availability of Express WiFi, many guests have reported that it simply does not work or is unavailable during their stay. These recurring problems suggest that reliable internet access may not be a strong point of the hotel.

Parking
Hotel Goya offers a range of parking options that guests generally appreciate, despite some challenges. There is parking available both at the hotel and in nearby public areas. The hotel's private underground garage provides secure parking, though it comes with a fee and is limited to vehicles under 1.80m in height. Onsite parking is convenient but limited and finding a spot can be difficult. Additionally, the parking is considered very expensive by many guests with some stating that it was not clearly mentioned in the room offer. Alternative public parking is suggested near the hotel, which can be useful given the limited hotel spaces. The signage for the parking could be improved, as some guests found it confusing or difficult to locate. Despite these issues, the availability of parking is generally seen as beneficial, especially given the difficulty in finding parking in the area.

Family
Hotel Goya is a commendable choice for families, especially those traveling with children and pets. Guests frequently highlight the convenience of family suites and spacious rooms suitable for accommodating families. The welcoming atmosphere is enhanced by the kind and helpful staff, who are particularly attentive to the needs of young guests, much to the delight of children. Pets are also allowed, making it a flexible option for those who wish to bring their furry friends along. However, some areas of the facilities could benefit from updates, such as the elevator and guests have noted difficulties in accessing the breakfast section with pets, even though a higher rate for pet-friendly accommodations was paid. Despite these minor inconveniences, Hotel Goya remains a good bet for families seeking comfortable and accommodating lodging.

Nightlife
Hotel Goya offers a prime location for those looking to immerse themselves in the vibrant nightlife of the surrounding area. Guests can find an abundance of nearby tapas bars, restaurants and coffee shops, providing a lively social scene just steps from the hotel. The renowned nightlife hub, El Tubo, is conveniently close, enhancing the appeal for night owls and social butterflies alike.

Additionally, the hotel is situated near key cultural landmarks, such as Calle del Tubo and Basilica del Pilar, as well as various entertainment options including cinemas. This central placement means guests can easily access both the cultural and social highlights of the city with minimal effort.

However, it's worth noting that the area can be quite noisy, especially on Friday and Saturday nights. Some guests have reported disturbances from street noise, partygoers and the general commotion associated with a festive atmosphere. Nevertheless, others have found certain times—such as during specific cultural events—relatively quiet.

Overall, Hotel Goya stands out for its central location and easy access to vibrant nightlife and cultural experiences, though potential guests might want to consider the potential for street noise, especially on weekends.

4 Star
Hotel Goya, classified as a four-star establishment, seems to largely miss the mark when it comes to meeting the expectations associated with its rating. Many guests feel that the hotel does not live up to its four-star designation, particularly in terms of facilities and services. The decor and facilities are notably outdated, giving the hotel an ambiance that feels like it belongs to a bygone era. The lack of modern amenities and the general appearance contribute to an overall sense of neglect.

The rooms and common areas are described as needing significant renovations to meet contemporary standards. The limited breakfast offerings do not align with what guests anticipate at a four-star hotel and the lack of air conditioning further detracts from the perceived quality of the accommodations. Additionally, the evening and nighttime noise from street-facing windows can be quite disruptive, further impacting the guest experience.

On the positive side, Hotel Goya offers moderately priced accommodations, which some guests feel are in line with typical four-star expectations. However, many believe that the value for money is lacking given the outdated condition of the facilities and the relatively high parking fees.

In summary, while Hotel Goya maintains a four-star classification, improvements are needed across several areas to truly meet the standards and justify its rating.

Business
Hotel Goya presents a business-friendly environment with notable amenities tailored for professional needs. The business center, located in the beautiful lobby, is equipped to support work activities and facilitate business meetings and conferences. Additionally, the hotel offers specific business rooms designed to provide a conducive atmosphere for work. Its central location is a standout feature, making it an ideal choice for quick business trips. The staff is very friendly, which adds to the overall positive experience for business travelers. The public areas are well-maintained and shiny, contributing to a pleasant working environment. Secure underground parking is available, though it could benefit from better illumination. Overall, Hotel Goya successfully supports business activities with its well-thought-out facilities and services.

Accessible
Hotel Goya receives varied feedback regarding its accessibility. Positively noted are its accessible location and proximity to the center of Zaragoza, making it convenient for exploring the city. Guests appreciate the hotel's great accessibility overall and the good customer service provided. The hotel is wheelchair accessible to some extent, which is a plus for those with mobility needs.

However, there are also some areas for improvement. The hotel is not fully adapted for disabled people and is not easily accessible for wheelchairs. Additionally, there is no specific parking space for disabled individuals, requiring a trek to a city parking lot more than 500 meters away. While the presence of tram service from Zaragoza Goya railway station is beneficial, guests have mentioned issues like noise from the street, despite some soundproofing efforts. Overall, while accessible in some aspects, the hotel could enhance its facilities to better accommodate guests with disabilities.


No, Hotel Goya doesn't have any pool.

No, a spa isn't available at Hotel Goya.

Yes, Hotel Goya welcomes dogs.

Yes, parking facilities are available at Hotel Goya.

No, Hotel Goya doesn't have a gym.

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