Hotel Palafox
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Summary of reviewsHotel Palafox in Zaragoza is highly regarded for its central yet peaceful location, providing convenient access to the city's historic center, attractions like the Basilica del Pilar, and the lively tapas area of El Tubo. Most guests appreciate the spacious and well-equipped rooms, maintained to a high standard of cleanliness, and the comfort of the beds. Although some note the decor could use updating, features such as a rooftop pool and private parking enhance the stay.
The breakfast experience is typically praised for its quality and variety, offering a broad menu that caters to diverse dietary needs. Despite the hearty portions and delightful offerings, some guests feel the price is steep for a five-star hotel. Dinner at the hotel receives acclaim for both taste and presentation, with the restaurant deemed a hidden gem, though minor service inconsistencies are noted.
The hotel's staff receives consistent accolades for their friendliness and professionalism, contributing significantly to the welcoming ambiance. Despite occasional feedback on impersonal interactions at the bar, the staff's willingness to assist and attentiveness are celebrated.
The hotel's rooftop pool offers a pleasing contrast to the bustling city below, praised for its cleanliness and the relaxation it affords guests. However, some mention the need for better shading and additional seating. Gym facilities are described as functional and modern but might not meet five-star standards in terms of size and amenities.
Parking options receive mixed reviews, appreciated for their security and convenience, but some find the parking fee high, and maneuverability can be challenging for larger vehicles.
The Wi-Fi service, unfortunately, falls short of the expected standard, with many guests reporting poor connectivity throughout their stay.
Overall, while Hotel Palafox is praised for its exceptional staff, prime location, and comfortable accommodations, there are mentions of areas for improvement, particularly for a property advertised as a five-star establishment.
Categories
The breakfast experience is typically praised for its quality and variety, offering a broad menu that caters to diverse dietary needs. Despite the hearty portions and delightful offerings, some guests feel the price is steep for a five-star hotel. Dinner at the hotel receives acclaim for both taste and presentation, with the restaurant deemed a hidden gem, though minor service inconsistencies are noted.
The hotel's staff receives consistent accolades for their friendliness and professionalism, contributing significantly to the welcoming ambiance. Despite occasional feedback on impersonal interactions at the bar, the staff's willingness to assist and attentiveness are celebrated.
The hotel's rooftop pool offers a pleasing contrast to the bustling city below, praised for its cleanliness and the relaxation it affords guests. However, some mention the need for better shading and additional seating. Gym facilities are described as functional and modern but might not meet five-star standards in terms of size and amenities.
Parking options receive mixed reviews, appreciated for their security and convenience, but some find the parking fee high, and maneuverability can be challenging for larger vehicles.
The Wi-Fi service, unfortunately, falls short of the expected standard, with many guests reporting poor connectivity throughout their stay.
Overall, while Hotel Palafox is praised for its exceptional staff, prime location, and comfortable accommodations, there are mentions of areas for improvement, particularly for a property advertised as a five-star establishment.
Luxury Hotel
Located a short walk from Zaragoza's Old Town, this 5-star hotel features a seasonal rooftop pool with city views. It offers a fitness center and sauna, and the on-site Aragonia restaurant serves regional cuisine for lunch and dinner.
Family Friendly Hotel
This hotel offers a seasonal rooftop pool which is great for families. It also provides family rooms and some sources mention the availability of babysitting services or a kids' club.
Romantic Hotel
This hotel is located close to Zaragoza's Old Town, offering a seasonal rooftop pool with city views. Its sophisticated rooms and top-notch restaurant provide a stylish and romantic base for exploring the city.
Hotel near Nightlife Spots
Located on Calle Marques de Casa Jiménez, this hotel is in the commercial center of Zaragoza. It is located 800 metres from the Pilar Basilica and close to the city's nightlife.
Hotel with Swimming Pool
This 5-star hotel features a swimming pool and is located in Zaragoza's Old Town. It is highly-rated and a popular choice for travelers seeking hotels with pools.
Outdoor Pool
Business Hotel
The hotel offers sophisticated rooms with expansive city views. It features a top-notch restaurant and a rooftop pool.
Hotel with Parking
This hotel provides parking in Zaragoza city center, making it easier for guests to explore the city by car.
EV charging stations
Accessible Hotel
This hotel is tagged as offering accessible features and services. It is designed to meet the needs of individuals with mobility challenges.
Hotel with Gym
Featuring a gym, this hotel enables guests to keep up with their exercise regime. It’s a convenient amenity for those seeking to balance travel with wellness.
Hotel with EV Charging Stations
This hotel is confirmed to have an electric vehicle charging point on site. One source indicates the presence of Tesla chargers. Private parking is available for a daily fee.
5-Star Hotel
This 5-star luxury hotel is centrally located in Zaragoza. It offers a seasonal outdoor pool on the rooftop with city views, a gym, and a sauna. Guests can enjoy traditional Aragonese dishes at the hotel's restaurant, which also features a varied wine cellar.
Hotel with Outdoor Pool
This hotel features a seasonal rooftop pool with great city views. It is located a short walk from Zaragoza's Old Town and offers free Wi-Fi. The rooftop pool provides a relaxing environment with city views.
Hotel for Honeymoon
Guest Reviews
Hotel Palafox in Zaragoza boasts an outstanding location, highly praised by guests for its proximity to the city's main attractions. Tucked away in a quieter street, yet centrally situated, the hotel offers easy access to Zaragoza's historic center, renowned sites like the Basilica del Pilar, and the vibrant tapas area of El Tubo. Guests find the location ideal for exploring the city on foot, with numerous shopping, dining, and cultural venues just a short walk away.
Aside from its prime location, the hotel is noted for its comfort and cleanliness, with spacious and well-equipped rooms. While some guests mention that the decor feels dated for a 5-star rating, the overall quality of the accommodations, along with modern amenities such as a rooftop pool and private parking, enhance the experience.
The attentive and professional staff also frequently earn commendations, adding to the pleasant atmosphere of the hotel. Many guests highlight the magnificent breakfast as a standout feature, complementing their stay. For those looking for a strategic base to explore Zaragoza, Hotel Palafox offers exceptional convenience paired with a welcoming ambiance.
The breakfast experience at Hotel Palafox stands out for its overall quality and variety, according to numerous guest reviews. Many guests describe the breakfast as excellent, very good, or even extraordinary, highlighting a wide range of options including pastries, eggs, and fresh fruits, as well as local specialties. The buffet style caters to diverse tastes and dietary needs, such as gluten-free options and made-to-order dishes including eggs and pancakes. While the majority of guests appreciate the hearty and exquisite nature of the breakfast, some mention that the selection could be expanded, particularly for a five-star establishment.
Several reviews point to the attentive and friendly staff enhancing the breakfast experience. Despite the high praise for the food and service, there are recurring comments about the breakfast being somewhat expensive, with a few guests suggesting that it lacks the opulence expected from a top-tier hotel. However, the consensus is that the breakfast at Hotel Palafox provides high quality and generous portions, ensuring guests start their day off right in this perfectly located establishment in Zaragoza.
Hotel Palafox's dining experience is predominantly celebrated for its remarkable quality and presentation, elevating the restaurant to top-tier status in the city. Guests frequently praise the food's exceptional taste and artistic presentation, noting that dinner in the hotel restaurant is consistently very good and offers great value. The rooftop terrace is another highlight, featuring a nice pool and friendly staff, which contribute to a satisfying overall atmosphere.
While dining experiences at the hotel bar are deemed delicious and satisfactory, the restaurant is often described as a hidden pearl, delivering meals that are not only aesthetically pleasing but also extraordinary in taste. The commitment of the wait staff to providing superb service enhances the dining experience, ensuring guests feel well-attended.
However, there are occasional lapses in service, with some guests experiencing delays in receiving menus or rating the food quality as only fair during some visits. Despite this, the restaurant earns high marks for consistently providing fine dining, making it a standout feature of Hotel Palafox.
Hotel Palafox boasts impressively spacious and comfortable rooms that consistently receive praise from guests. The beds are particularly noted for their comfort, along with the exemplary cleanliness maintained throughout the rooms. Many guests find the rooms well-equipped, with modern and luxurious bathrooms, contributing to an overall comfortable stay. The location of the hotel is also highlighted as a major plus, being centrally situated near popular attractions and dining options. While the majority of guests enjoy a pleasant stay, some note issues with room temperature and occasional outdated decor. However, the combination of space, comfort, and helpful amenities generally makes Hotel Palafox a preferable choice for visitors seeking both convenience and tranquility.
Hotel Palafox offers its guests a mixed experience when it comes to the comfort of its beds, though there are ample positive mentions. The majority describe the beds as exceptionally and super comfortable, with some guests highlighting the large size and quality of the mattresses. Many travelers found the beds to be a standout feature, emphasizing that they are incredibly comfortable and conducive to a restful night's sleep. These beds are often mentioned alongside spacious and well-furnished rooms, adding to the overall comfort of the stay. Pillows are noted for their variety, providing options between firm and softer styles for personalized comfort. However, there are some contrasting opinions as well; a few guests expressed dissatisfaction, feeling the beds were too hard or old, or had issues with noisy springs. Overall, while most reviews favor the hotel's bedding, there are inconsistencies in the guest experience that suggest some rooms may need updates or improvements. Staff attentiveness and additional amenities further enhance the appeal of staying at Hotel Palafox, complementing the generally positive reviews on bed comfort.
Hotel Palafox, located in a prime spot near Plaza del Pilar and the old town, garners praise for its exceptional cleanliness and attentive staff. Guests frequently highlight the spotless condition of both rooms and communal areas, creating a welcoming atmosphere throughout the premises. The accommodations are described as spacious, soundproof, and well-equipped, providing a delightful experience for guests. Many reviewers mention the pleasant scent upon entering the hotel, adding to the overall charm.
While some visitors note minor lapses in cleaning, overall the hotel maintains a high standard of cleanliness, underscoring its reputation as a comfortable and reliable choice. The classic and elegant décor, coupled with luxurious facilities, contribute to the hotel's attractive appeal. Despite a few guests feeling that the hotel's five-star status may carry undue expectations, the majority agree on the value delivered for money spent.
The friendliness and competence of the staff further enhance the experience, with many guests expressing intentions to return. Whether enjoying a magnificent breakfast or relaxing in the serene rooms, visitors can count on an immaculate environment that combines modern amenities with traditional flair. In summary, Hotel Palafox is a beautifully appointed and clean retreat, ensuring a comfortable and enjoyable stay for all guests.
Hotel Palafox has garnered substantial praise for its exceptional staff, consistently highlighted in guest reviews for their friendliness and professionalism. Visitors frequently describe the team as lovely, attentive, and willing to go the extra mile to ensure a pleasant stay. The reception staff, notably Jorge, receive commendations for their welcoming and efficient service, contributing to high marks for customer service. Both the receptionists and housekeeping staff stand out for their accommodating nature and attention to detail, ensuring cleanliness and comfort in the spacious guest rooms.
Guests particularly appreciate how the staff are always eager to help, exhibiting a politeness and warmth that enhance the overall hospitality experience. Despite some isolated comments about impersonal service or rudeness at the bar, the overwhelming consensus is that the staff are a standout feature of the hotel, with many guests emphasizing their kindness and willingness to assist.
Additionally, the hotel benefits from a prime location, ideal for exploring Zaragoza on foot, which complements the quality of service guests receive. Whether visiting for business or leisure, patrons find that the combination of attentive staff and strategic location makes Hotel Palafox a distinctive choice for accommodations.
While Hotel Palafox offers a variety of amenities, the experience of using the hotel's Wi-Fi has been consistently underwhelming according to guest reviews. The internet connection is often described as poor, unreliable, and limited, particularly in the guest rooms. Issues such as weak reception, intermittent service, and the absence of Wi-Fi on the upper floors have been reported. Many guests found themselves needing to move to public areas for better connectivity. This lack of efficient internet service is a noticeable shortcoming for a hotel aiming to provide a 5-star experience. This suggests there is significant room for improvement in their internet service to match the other offerings of the hotel.
Hotel Palafox offers guests a range of fitness options with its gym and pool facilities. The gym is generally well-received, described as sufficient, decent, and quite nice for a workout. Many guests appreciate the good variety of equipment on offer, noting that despite its smaller size, it is modern and maintained in good condition. However, some guests mention that the gym can feel a bit basic and poorly equipped, with the absence of ladies' toilets being noted. The pool and gym facilities overall are seen as valuable additions for guests seeking entertainment and relaxation during their stay. Located conveniently near the center of Zaragoza, the hotel provides a balance of fitness amenities that, for many, enhance the overall experience, although the compact nature of these facilities may not align with the expectations of a typical 5-star hotel setting.
Hotel Palafox's rooftop pool has made quite an impression on its guests, serving as a delightful oasis in the city's bustling heart. The pool area stands out for its clean environment and plentiful sun loungers, offering a pleasant retreat after a day of sightseeing. Guests commend the pool as a real bonus during hot days, appreciating the refreshing break it provides. The pool's location, combined with the hotel's proximity to various attractions, allows guests to further enjoy the city's charms.
However, there are some inconsistencies with expectations of a five-star hotel experience. The pool, while lovely, is smaller than anticipated and lacks adequate shade and seating arrangements, which may detract from the overall experience. Some guests noted that elements like poolside umbrellas and amenities could be improved, suggesting an update might be necessary.
Despite this, the rooftop pool offers a magnificent solarium and a breathtaking view of the city skyline, adding a unique appeal to this hotel feature. The pool remains popular, drawing guests not only for its setting but also as a fitting solution to the summer heat. Its presence has been cited as a primary reason for choosing Hotel Palafox, and it continues to be a significant attraction for those wanting a relaxing urban getaway.
Hotel Palafox offers a range of parking options that come with mixed reviews. The hotel provides on-site underground parking, which guests found convenient and secure. The proximity to Zaragoza's city center enhances its appeal, allowing easy access to local attractions. Guests appreciated the availability of reserved and private parking spaces with electric charging stations for vehicles, which highlight modern amenities. Notably, some reviewers lauded the spacious parking spots, though some spaces were considered tight, particularly for larger vehicles or SUVs.
However, navigating the garage's narrow turns and tight entrance presented challenges for some drivers. Signage at the parking entrance was noted to be insufficient, causing difficulties in locating the garage. The cost of parking was frequently mentioned, with many guests considering the daily fee of approximately 23 euros to be excessive, in line with common rates at hotels in Spain and France.
For those looking for more affordable alternatives, several guests recommended a larger, public parking lot located across the street. This option offered more space and was deemed better suited for more substantial vehicles. Despite some hurdles, the presence of underground parking directly beneath the hotel provides a secure and accessible option for visitors.
Situated in the heart of Zaragoza, Hotel Palafox presents itself as a five-star establishment, though many seasoned travelers reflect on their experiences to highlight a discrepancy between its rating and what they encountered. Despite enjoying a prime location, the hotel seems to be a throwback to earlier times, with its classic decor and facilities feeling in need of rejuvenation and modernization. Guests often comment on the outdated style of the rooms, noting the lack of modern amenities typically expected at this level.
While the staff at Hotel Palafox is praised for their professionalism and welcoming demeanor, the overall service falls short when measured against the five-star standard. Essential services and attention to detail – key expectations from a luxury hotel – appear to be inconsistently met. For instance, breakfast, essential amenities, and the general upkeep of the rooms leave room for improvement.
The pool area, although a nice feature, is reported to have limited facilities such as few umbrellas, and guests have occasionally had to request basic items. Some guests have also noted issues with climate control in their rooms, which detracts from the expected comfort.
Despite its shortcomings, some travelers find great value in the hotel's offerings, particularly when considering its pricing compared to other options in the area. Nevertheless, the consensus suggests that while Hotel Palafox might have once lived up to its luxurious label, it now stands more as a noteworthy four-star venue rather than the five-star grandeur it advertises. Renovations are underway, addressing some of the concerns raised, promising a potential future reestablishment of its esteemed status.
Hotel Palafox in Zaragoza offers an impressive blend of elegance and comfort, earning high praise for its luxurious facilities and prime location. Guests frequently highlight the hotel's understated luxury, with its beautiful, classical, and atmospherically decorated surroundings. The hotel provides a welcoming environment with high-end amenities, including a well-praised pool that adds to the luxurious experience, particularly during hot weather. The well-maintained, recently renovated rooms exude sophistication and are complimented by the elegant ambiance throughout the hotel. This charming hotel is conveniently situated for exploring the must-see tourist attractions of Zaragoza, enhancing its appeal.
The staff at Hotel Palafox receives commendations for their outstanding service, contributing significantly to the overall quality experience. Despite some guests feeling that the hotel does not entirely meet 5-star standards, many agree that it offers a real luxury stay and excellent value for money. The quality-price ratio is frequently described as excellent, positioning Hotel Palafox as a desirable choice for travelers seeking luxury at a competitive price. The hotel's amenities and décor create an environment described as both comfortable and luxurious, making it a top choice for a memorable stay in Zaragoza.
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Location
Aside from its prime location, the hotel is noted for its comfort and cleanliness, with spacious and well-equipped rooms. While some guests mention that the decor feels dated for a 5-star rating, the overall quality of the accommodations, along with modern amenities such as a rooftop pool and private parking, enhance the experience.
The attentive and professional staff also frequently earn commendations, adding to the pleasant atmosphere of the hotel. Many guests highlight the magnificent breakfast as a standout feature, complementing their stay. For those looking for a strategic base to explore Zaragoza, Hotel Palafox offers exceptional convenience paired with a welcoming ambiance.
Breakfast
Several reviews point to the attentive and friendly staff enhancing the breakfast experience. Despite the high praise for the food and service, there are recurring comments about the breakfast being somewhat expensive, with a few guests suggesting that it lacks the opulence expected from a top-tier hotel. However, the consensus is that the breakfast at Hotel Palafox provides high quality and generous portions, ensuring guests start their day off right in this perfectly located establishment in Zaragoza.
Dinner
While dining experiences at the hotel bar are deemed delicious and satisfactory, the restaurant is often described as a hidden pearl, delivering meals that are not only aesthetically pleasing but also extraordinary in taste. The commitment of the wait staff to providing superb service enhances the dining experience, ensuring guests feel well-attended.
However, there are occasional lapses in service, with some guests experiencing delays in receiving menus or rating the food quality as only fair during some visits. Despite this, the restaurant earns high marks for consistently providing fine dining, making it a standout feature of Hotel Palafox.
Rooms
Beds
Cleanliness
While some visitors note minor lapses in cleaning, overall the hotel maintains a high standard of cleanliness, underscoring its reputation as a comfortable and reliable choice. The classic and elegant décor, coupled with luxurious facilities, contribute to the hotel's attractive appeal. Despite a few guests feeling that the hotel's five-star status may carry undue expectations, the majority agree on the value delivered for money spent.
The friendliness and competence of the staff further enhance the experience, with many guests expressing intentions to return. Whether enjoying a magnificent breakfast or relaxing in the serene rooms, visitors can count on an immaculate environment that combines modern amenities with traditional flair. In summary, Hotel Palafox is a beautifully appointed and clean retreat, ensuring a comfortable and enjoyable stay for all guests.
Staff
Guests particularly appreciate how the staff are always eager to help, exhibiting a politeness and warmth that enhance the overall hospitality experience. Despite some isolated comments about impersonal service or rudeness at the bar, the overwhelming consensus is that the staff are a standout feature of the hotel, with many guests emphasizing their kindness and willingness to assist.
Additionally, the hotel benefits from a prime location, ideal for exploring Zaragoza on foot, which complements the quality of service guests receive. Whether visiting for business or leisure, patrons find that the combination of attentive staff and strategic location makes Hotel Palafox a distinctive choice for accommodations.
Wi-Fi
Gym
Pool
However, there are some inconsistencies with expectations of a five-star hotel experience. The pool, while lovely, is smaller than anticipated and lacks adequate shade and seating arrangements, which may detract from the overall experience. Some guests noted that elements like poolside umbrellas and amenities could be improved, suggesting an update might be necessary.
Despite this, the rooftop pool offers a magnificent solarium and a breathtaking view of the city skyline, adding a unique appeal to this hotel feature. The pool remains popular, drawing guests not only for its setting but also as a fitting solution to the summer heat. Its presence has been cited as a primary reason for choosing Hotel Palafox, and it continues to be a significant attraction for those wanting a relaxing urban getaway.
Parking
However, navigating the garage's narrow turns and tight entrance presented challenges for some drivers. Signage at the parking entrance was noted to be insufficient, causing difficulties in locating the garage. The cost of parking was frequently mentioned, with many guests considering the daily fee of approximately 23 euros to be excessive, in line with common rates at hotels in Spain and France.
For those looking for more affordable alternatives, several guests recommended a larger, public parking lot located across the street. This option offered more space and was deemed better suited for more substantial vehicles. Despite some hurdles, the presence of underground parking directly beneath the hotel provides a secure and accessible option for visitors.
5 Star
While the staff at Hotel Palafox is praised for their professionalism and welcoming demeanor, the overall service falls short when measured against the five-star standard. Essential services and attention to detail – key expectations from a luxury hotel – appear to be inconsistently met. For instance, breakfast, essential amenities, and the general upkeep of the rooms leave room for improvement.
The pool area, although a nice feature, is reported to have limited facilities such as few umbrellas, and guests have occasionally had to request basic items. Some guests have also noted issues with climate control in their rooms, which detracts from the expected comfort.
Despite its shortcomings, some travelers find great value in the hotel's offerings, particularly when considering its pricing compared to other options in the area. Nevertheless, the consensus suggests that while Hotel Palafox might have once lived up to its luxurious label, it now stands more as a noteworthy four-star venue rather than the five-star grandeur it advertises. Renovations are underway, addressing some of the concerns raised, promising a potential future reestablishment of its esteemed status.
Luxury
The staff at Hotel Palafox receives commendations for their outstanding service, contributing significantly to the overall quality experience. Despite some guests feeling that the hotel does not entirely meet 5-star standards, many agree that it offers a real luxury stay and excellent value for money. The quality-price ratio is frequently described as excellent, positioning Hotel Palafox as a desirable choice for travelers seeking luxury at a competitive price. The hotel's amenities and décor create an environment described as both comfortable and luxurious, making it a top choice for a memorable stay in Zaragoza.
Yes, Hotel Palafox has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Palafox.
No, Hotel Palafox doesn't allow dogs.
Yes, parking facilities are available at Hotel Palafox.
Yes, Hotel Palafox has a gym.
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