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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Ratskeller enjoys commendation for its superb location, nestled in the heart of Zell right by the picturesque Mosel river and near the marketplace. Its central position in the pedestrian zone provides easy access to local attractions, free parking and a quiet atmosphere despite its centrality. The proximity to wonderful dining options, including the hotel's Italian restaurant and practical amenities like a secure bicycle garage, enhances its appeal.
Cleanliness is a standout feature at Hotel Ratskeller with rooms and common areas frequently praised for their spotless and well-maintained condition. The spaciousness and simplicity of the rooms are well-received, complemented by a quiet location that ensures a peaceful retreat. Even the simpler rooms maintain a high standard of cleanliness and functionality.
The hotel excels in its breakfast offerings, which are often described as delicious, plentiful and made with fresh, high-quality ingredients. The breakfast buffet receives particular praise for its variety and the care in preparation, augmented by the friendly and attentive hosts. While there are isolated mentions of breakfast options not being refilled promptly, the overall breakfast experience is highly satisfactory.
Dining at Hotel Ratskeller, especially in its Italian restaurant, is highly recommended. The restaurant garners praise for its tasty and delicious meals, particularly its excellent pizzas. Guests appreciate the range of Italian dishes on offer and the comfortable dining setup.
The staff at Hotel Ratskeller are frequently highlighted for their exceptional friendliness and attentiveness. Guests appreciate the warm and accommodating nature of the hosts and the service is noted for being polite, hospitable and highly attentive. The staff's attentiveness contributes significantly to the positive guest experience, fostering a welcoming and comfortable environment.
While the beds receive a mixed response, many guests find them comfortable, clean and well-maintained. Some reviews mention the beds being softer than preferred or with worn-out mattresses, but on the whole, the beds allow for a decent night's sleep.
In summary, Hotel Ratskeller offers a well-rounded, positive experience with its prime location, excellent cleanliness, delicious breakfast, commendable dining options and friendly, attentive staff. It provides good value for money and stands out as a favored choice for travelers visiting Zell. Show more
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Categories
Hotel for Adults Only
This hotel is listed as an adult-only hotel in Zell an der Mosel. It provides a suitable accommodation option for adults seeking a peaceful stay.
Romantic Hotel
Small Hotel
Room Types
Double RoomDesigned in classic style, the room features a TV and an en suite bathroom with a hairdryer.
Guest Reviews
7.8
Good
Location
Hotel Ratskeller enjoys high praise for its superb location, which places it in the heart of Zell, right by the picturesque Mosel river and almost directly on the marketplace. Guests repeatedly highlight its prime position in the pedestrian zone, making it a perfect base for exploring the old town's charm. The central setting ensures easy access to both local attractions and free parking, just a short walk away.
Visitors appreciated the blend of convenience with a quiet atmosphere, despite its centrality. The close proximity to wonderful dining options, including the hotel's own Italian restaurant and facilities like the secure bicycle garage with e-bike charging stations, further enhance its appeal.
Reviewers also commend the cleanliness of the rooms, the excellent breakfast and the friendly, welcoming staff, adding to the overall positive experience. In terms of value, many guests felt that the accommodation provided excellent quality for the price, making it a favored choice for travelers visiting Zell.
Breakfast
Hotel Ratskeller shines when it comes to breakfast offerings, eliciting praise from its guests for a variety of reasons. The breakfast is often described as delicious and plentiful with many visitors appreciating the fresh, high-quality ingredients used. Some reviewers highlighted the excellent value for money, noting that the diverse and abundant spread met their expectations and needs. The breakfast buffet particularly stands out for its variety and the care with which it is prepared, often credited to the attentive and friendly hosts.
Cleanliness and spaciousness in the dining area, as well as a generally peaceful and quiet atmosphere, further enhance the breakfast experience. While some guests feel variations in abundance and variety could be improved, the overall sentiment remains positive with numerous mentions of a satisfying, solid and top-notch morning meal.
The staff's friendly and helpful demeanor contributes to a pleasant dining environment, reaffirming the breakfast as a strong highlight of the stay at Hotel Ratskeller. Despite isolated critiques about breakfast options not being refilled promptly, most reviews suggest that the breakfast experience aligns well with guests' expectations, making it a noteworthy feature of the hotel.
Dinner
Hotel Ratskeller offers a noteworthy dining experience, particularly with its Italian cuisine. Guests consistently highlight the quality of the food, describing it as tasty, delicious and very good. The restaurant's ambiance also contributes to a pleasant dining experience, making it a fantastic choice for both breakfast and dinner.
The restaurant, which includes a pizzeria, receives praise for its pizza, often described as very good or excellent. Diners appreciate the range of good Italian dishes available, ensuring something delectable for every palate.
Reviewers have found the restaurant meals to be of high quality overall, frequently using positive terms such as good, great and very tasty. The comfortable dining setup further enhances the experience, making the restaurant a highly recommended choice for guests at the hotel.
Rooms
Hotel Ratskeller's rooms have garnered praise for their cleanliness and upkeep. Guests consistently noted that the rooms and bathrooms were spacious, neat and well-maintained. Many appreciated the nice, Italian-style décor and the functional, practical furnishings. Despite some mentions of the rooms being on the smaller side, they are deemed sufficient and cozy, especially for short stays.
The cleanliness of the rooms stood out repeatedly with words like spotless, tidy and well-maintained frequently appearing in the reviews. Even the simple and practical rooms received commendation for being impeccably clean. The newly renovated rooms were highlighted for their pleasing aesthetics and cozy atmosphere.
Noteworthy amenities include a large, lockable bicycle garage with charging facilities for e-bikes, which is a plus for cycling enthusiasts. Additionally, the rooms are described as quiet, contributing to a restful environment.
Although there were occasional mentions of small and cramped spaces, especially the showers, the overall sentiment reflects that the rooms are comfortable and charming. Enhanced by a quiet location, the rooms offer a peaceful retreat. The functional design ensures that even the smaller rooms do not impede a pleasant stay.
In summary, Hotel Ratskeller provides clean, well-maintained and cozy accommodations with practical amenities, making it a comfortable choice for short stays, especially for those who value cleanliness and functionality.
Beds
Hotel Ratskeller offers a mixed experience when it comes to the comfort of its beds, but there are numerous positive remarks highlighting the comfortable aspect of the accommodations. Many guests noted that the beds and mattresses were good, comfortable and often described as very comfortable. Cleanliness of the beds also received commendations with comments on them being clean and well-maintained.
However, some reviews indicated that the beds were softer than what some guests might prefer and there were mentions of worn-out or sagging mattresses. Despite these occasional drawbacks, guests generally found the beds decent, basic yet comfortable and large enough for a good night's sleep.
While there were some remarks about mattresses being too hard or too soft, the overall consensus leans towards a satisfactory sleeping experience. Guests frequently mentioned that the beds allowed for a fine night's sleep, even if there is room for updates and improvements in certain areas.
Cleanliness
Hotel Ratskeller excels in maintaining top-notch cleanliness standards, leaving guests highly satisfied with their stays. The hotel boasts perfectly hygienic and spotlessly clean rooms, often described as very clean and well-maintained. Guests have noted that both the room furnishings and common areas are kept in sparkling condition, highlighting meticulous attention to cleanliness and orderliness.
Many visitors appreciated the simple yet cozy decor of the rooms, which were large, newly renovated and quiet, making for a comfortable stay. Additionally, the hotel's central location adds to its appeal, offering convenience without compromising on its pristine condition. The staff's attentiveness and the good breakfast options are additional perks, complementing the overall clean and inviting atmosphere of Hotel Ratskeller.
Staff
At Hotel Ratskeller, guests consistently commend the staff for their exceptional friendliness and attentiveness. Reviewers frequently highlight the warm and accommodating nature of the hosts and owners, making visitors feel truly welcome from the moment they arrive. The service is not only polite and hospitable but also highly attentive, ensuring that guest needs are met promptly and thoughtfully. The atmosphere is described as both friendly and welcoming with special mentions of the considerate and friendly kitchen and waiting staff. Across the board, the staff—from the reception to the dining areas—draw high praise for their warm and obliging demeanor. This attentiveness extends to personalized touches, such as setting tables according to the number of guests in the rooms, reflecting a high level of care and attention to detail. Overall, Hotel Ratskeller stands out for its warm hospitality and excellent guest service, fostering a comfortable and friendly environment for all who stay there.
No, Hotel Ratskeller doesn't have any pool.
No, a spa isn't available at Hotel Ratskeller.
No, Hotel Ratskeller doesn't allow dogs.
No, parking facilities aren't available at Hotel Ratskeller.