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Summary of reviewsHotel California Zhangjiajie is a favored choice for travelers seeking a strategic base to explore the natural wonders of Tianmen Mountain. Ideally located, the hotel is just a short walk from the cable car and is conveniently near railway and bus stations, enhancing accessibility for those relying on public transport. The surrounding area offers a vibrant mix of shops, restaurants, and street food stalls, providing plenty of dining options, although some visitors have noted nighttime noise.
The rooms at Hotel California offer ample space and comfort with cozy and modern aesthetics appreciated by guests. Cleanliness stands out as a key feature, with consistently spotless conditions noted. Despite some simplicity in décor and minor bathroom design flaws, the accommodations are considered excellent value for money. Additionally, quick check-in processes and attentive staff, particularly Jerry, who is praised for his exceptional service, further enrich the guest experience.
The hotel's commitment to cleanliness complements its comfortable environment, creating an ideal setting for a restful stay. The attention to detail in maintaining clean rooms and bathrooms is evident, although there are occasional oversights. Jerry's efforts in assisting guests with park tickets and providing insights into local attractions are remarked upon positively, highlighting the hotel's reliable hospitality.
Staff members, especially Jerry, are recognized for their outstanding hospitality, offering invaluable assistance with local travel plans and communications due to Jerry's fluent English. The warm and personable service makes guests feel genuinely welcome, often ensuring their comfort beyond the basic duties, such as coordinating luggage transport and suggesting activities.
While the firmness of beds might not suit every guest's preference, the overall experience at Hotel California Zhangjiajie is enhanced by the charming and attentive hosts, with Jerry's service frequently noted as a highlight. The combination of location, cleanliness, and personalized service makes this hotel a practical choice for those prioritizing accessibility and warm hospitality. Show more
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Categories
Guest House Taking Steps Towards Sustainability
Guest House with Parking
Small Guest House
Room Types
Standard Queen RoomThis room has a flat-screen cable TV, a work desk and a private bathroom.
Deluxe Twin RoomThis room is well equipped with a flat-screen cable TV, a work desk and a tea/coffee maker. A private bathroom is included.
Deluxe Queen RoomThis room comes with a flat-screen cable TV, a tea/coffee maker and a private bathroom with free toiletries offered.
Superior Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, an electric kettle, a dressing room as well as mountain views. The unit has 2 beds.
Comfort Triple RoomThe spacious triple room offers air conditioning, soundproof walls, a terrace with a quiet street view as well as a private bathroom featuring a shower. The unit offers 3 beds.
Family SuiteOffering free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a dressing room as well as a quiet street view. The unit offers 2 beds.
Junior Suite with BalconyThis suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a terrace with mountain views, this suite also offers air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.
Standard Double SuiteThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite features air conditioning, soundproof walls, a flat-screen TV with cable channels and a terrace. The unit offers 2 beds.
Guest Reviews
8.8
Excellent
Location
Hotel California Zhangjiajie is perfectly situated for travelers looking to explore the wonders of Tianmen Mountain. It's just a short walk from the Tianmen Mountain cable car, making sightseeing a breeze. Visitors will find the hotel conveniently close to both the railway and bus stations, which adds to its appeal for those relying on public transport. Numerous shops, restaurants, and street food stalls surround the area, offering plenty of dining options. The strategic location also allows guests to reach the airport within 15 minutes by taxi, adding to its overall accessibility. While the location receives overwhelmingly positive feedback for its proximity to key attractions and transport hubs, some note the area can be a bit noisy at night. Nonetheless, attentive staff and a helpful English-speaking owner enhance the experience, making it a practical choice for anyone keen to visit the Tianmen Mountain and the surrounding natural beauty.
Rooms
Hotel California Zhangjiajie offers a delightful stay, with rooms that consistently receive praise for their size and comfort. Guests appreciate the large and well-equipped rooms, noting that they provide ample space for relaxation, including a small lounge area perfect for socializing. The design of the rooms features cozy aesthetics and modern touches, including good mattresses and spacious layouts. Cleanliness is a standout feature, with many mentions of the rooms being clean and comfortable. While the bathrooms are generally serviceable with western toilets, some reviews mention the lack of a designated shower area. Despite some simplicity in decor, the rooms offer good value, with essential amenities readily available. The accommodation is punctuated by exceptional service, highlighted by quick and easy check-in processes and attentive staff, such as Jerry, noted for his outstanding availability.
Beds
Hotel California in Zhangjiajie presents a varied experience when it comes to bed comfort, as highlighted by guest reviews. Guests frequently note the beds' firmness, describing them as hard or firm, which may not suit everyone's taste for a restful night's sleep. However, there are remarks suggesting comfortable beds and good mattresses, indicating that comfort can vary by room or personal preference. Despite the mixed views on bed softness, the accommodation manages to provide all essentials within small room spaces, ensuring travelers have what they need. Moreover, the charming hosts and the helpful demeanor of staff members like Jerry further enhance the hospitality experience, making it worth considering for visitors prioritizing attentive service.
Cleanliness
Nestled in a prime location for exploring the nearby park, Hotel California Zhangjiajie is consistently praised for its cleanliness and comfort. Guests frequently remark on the spotless condition of the rooms, highlighting them as both clean and cozy with all necessary amenities. This attention to detail results in a comforting environment ideal for restful nights. The spacious and well-maintained bathrooms add to the overall sense of cleanliness within the hotel.
Despite the occasional oversight, such as the condition of the toilet in some instances, the hotel's dedication to maintaining a clean and welcoming atmosphere is clearly evident. Visitors appreciate the simple yet effective approach to room decoration, finding it suitable for short stays and offering great value for money.
The hotel's staff are noted for their attentiveness and willingness to assist guests, with particular mention of Jerry's helpful efforts in procuring park tickets and providing detailed explanations about the local attractions. Overall, Hotel California Zhangjiajie stands out as a reliable choice for travelers seeking a comfortable and clean base to explore the natural wonders of the area.
Staff
The staff at Hotel California Zhangjiajie, particularly the owner Jerry and his family, receive consistent praise for their exceptional hospitality and assistance. Guests highlight Jerry's endless availability and rich knowledge of the local attractions, such as Tianmen Mountain and the Zhangjiajie park, and commend his ability to quickly arrange tickets and plans. His excellent English proficiency is appreciated, facilitating seamless communication and enhancing the overall guest experience.
Visitors feel genuinely welcomed, as Jerry and the staff create a homely atmosphere, often going above and beyond to ensure a pleasant stay. This includes helping with luggage, providing valuable travel advice, and even offering to transport luggage to guests' next destinations. The staff's friendliness, attentiveness, and kind demeanor consistently leave guests feeling well-cared for and respected. Whether offering directions, suggesting activities, or handling bookings, the team is always ready to assist with any request, making the hotel a favored choice for travelers seeking personalized service and warm hospitality.
No, Hotel California Zhangjiajie doesn't have any pool.
No, a spa isn't available at Hotel California Zhangjiajie.
No, Hotel California Zhangjiajie doesn't allow dogs.
Yes, parking facilities are available at Hotel California Zhangjiajie.
No, Hotel California Zhangjiajie doesn't have a gym.