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Summary of reviewsThe 'i hotel 中壢館' is highly praised for its prime location, making it exceptionally convenient for guests. Situated near several essential amenities like the Family Mart, Zhongli Night Market and downtown area including SOGO, it is ideal for exploring the lively Zhongli area. Despite being quite far from the airport, its strategic placement near transportation and dining options makes it a great choice for tourists.
The breakfast service at 'i hotel 中壢館' stands out with guests frequently lauding its delicious and abundant offerings. The buffet-style breakfast caters to diverse palates with both Western and Chinese dishes and the futuristic decor of the dining area enhances the experience. While some suggest slight improvements in menu variety and beverage availability, the overall reviews applaud the quality and taste of the breakfast.
The rooms at the hotel are noted for their comfort and cleanliness, despite being on the smaller side. Equipped with unique features like gaming setups with two computers, they are bright, airy and well-furnished. Guests appreciate the comfortable beds, thoughtful amenities and free 24-hour drinks. Free laundry services add to the convenience, although some issues like cramped bathrooms and occasional equipment malfunctions are noted.
Cleanliness is a significant highlight with the hotel maintaining a generally spotless environment. Tidy rooms, clean bathrooms and cozy beds contribute to a restful stay, although some minor areas need improvement, such as cleanliness around computer areas and the quality of towels.
Guest reviews consistently praise the staff for their friendliness and helpfulness. The counter staff are particularly commended for their responsiveness and excellent service attitude, contributing significantly to guest satisfaction. While there were occasional comments on limited dining options and logistical issues with towels during extended stays, the staff's overall warmth and professionalism ensure a pleasant experience.
Though the wifi experience is mixed with some complaints about poor reception and connectivity issues, the computer internet speed is generally fast and reliable. This complements the other amenities, such as soundproofing and comfortable bedding.
The bed quality at the hotel is another highlight with guests frequently mentioning the softness and comfort of the beds. The large size and comfortable mattresses enhance the stay, though there are minor mentions of discomfort when double beds are formed by combining two singles.
Overall, 'i hotel 中壢館' offers a clean, comfortable and tech-friendly environment with excellent staff service, making it a highly recommended choice for visitors. Show more
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Inn Taking Steps Towards Sustainability
Accessible Inn
Room Types
Double RoomThis double room has a satellite TV, a minibar and a kettle.
Double Room - No WindowThis air-conditioned room has a satellite TV, a minibar and a kettle.
Mixed Dormitory RoomThis twin room has a electric kettle, flat-screen TV and minibar.
Please note that this room has no windows.
Double or Twin RoomThis double room has a minibar, cable TV and air conditioning.
The check-in/out time of this room does not comply with the general check-in/out information of the property.
Double Room with Valentine's Day PackageOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room offers a TV with cable channels, a minibar, a safe deposit box and an electric kettle. The unit offers 1 bed.
Team RoomProviding free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The quadruple room provides air conditioning, a minibar, a safe deposit box along with an electric kettle. The unit offers 4 beds.
About i hotel 中壢館
License: 桃園市旅館249號
Guest Reviews
8.9
Excellent
Location
The i hotel 中壢館 boasts a prime location that guests find extremely convenient. It is near several essential amenities including a Family Mart located just across the street. Guests appreciate its proximity to the Zhongli Night Market and the downtown area, making it easy to access a variety of dining options and shops, including SOGO. While transportation and dining options are readily accessible, it is worth noting that the hotel is quite far from the airport. Overall, the location is ideal for those looking to explore the lively Zhongli area and enjoy its local attractions.
Breakfast
i Hotel Zhongli offers a standout dining experience with its highly praised breakfast service, which is included with the stay. Reviewers frequently describe the breakfast as delicious, abundant and beyond expectations with a generous array of options. Many guests appreciate the variety of both Western and Chinese dishes, catering to diverse palates. The buffet style, noted for its excellent quality and taste, receives consistent high marks. Although some mention that choices could be more varied or that portions are small, the overall consensus highlights the impressive quality and taste. The futuristic decor of the dining area adds to the enjoyable experience. Despite minor suggestions for improvement, such as providing beverages with meals and varying the menu, the breakfast at i Hotel Zhongli consistently delights guests.
Rooms
'i hotel 中壢館' offers a comfortable and clean experience for travelers with rooms that are generally well-equipped and cozy. While the room sizes tend to be on the smaller side, guests appreciate the bright and airy atmosphere. An interesting feature is the presence of gaming setups with two computers in each room, adding a unique touch to the accommodation.
The beds are noted for their comfort and the rooms have thoughtful amenities such as full-length mirrors, automatic toilets and access to 24-hour free drinks. Breakfast is a buffet with a variety of options, including delicious dishes like diced beef. Additionally, the hotel provides free laundry services, which is a convenient perk for guests.
However, some areas could use improvement. Certain rooms have bathrooms that are quite cramped, lack a clear wet and dry separation and have fixtures that sometimes don't work properly. Complaints also include issues with the quality of in-room equipment and limited phone signal in windowless rooms.
Despite these drawbacks, the overall recommendation is positive, especially for those who appreciate a clean, comfortable and tech-friendly environment.
Beds
The bed quality at 'i hotel 中壢館' consistently receives high praise from guests. Many find the beds to be very comfortable with repeated mentions of their softness and ability to provide a good night's sleep. The size of the beds is often highlighted with several noting they are very large. Guests have found the mattresses to be especially comfortable and great to lie on, enhancing their overall stay experience. However, there are a few minor concerns, such as instances where double beds are formed by combining two single beds, leading to discomfort for some. Despite these small issues, the general consensus is that the beds at the hotel are exceptionally comfortable, contributing positively to the guests' stay.
Cleanliness
Located in Zhongli, i hotel provides a generally clean environment that many guests have found both comfortable and welcoming. The hotel's cleanliness is evident across its amenities with particular praise for clean floors, tidy rooms and spotless bathrooms, meeting even the highest standards for many guests. The cozy beds contribute to a restful stay and the non-smoking environment adds to the overall comfort.
However, there are areas noted for improvement. Some guests mentioned the entrance hall being narrow and some chairs showing signs of wear. In certain rooms, cleanliness around the computer areas and under the beds could be better with reports of dust and garbage. Additionally, the quality and cleanliness of towels were highlighted as needing attention with a few instances of noticeable disrepair.
Overall, despite minor drawbacks, i hotel's emphasis on maintaining a clean and pleasant environment shines through, making it a satisfactory choice for visitors seeking comfort and quality.
Staff
The staff at 'i hotel 中壢館' consistently receive high praise for their friendly and helpful demeanor. Guests frequently mention their satisfaction with the attentive and patient service provided by the counter staff, who are noted for their willingness to solve problems and answer questions. The front desk, described as the face of the company, is particularly commended for its responsiveness and excellent service attitude.
Staff members are described as enthusiastic and beautiful with a particular mention of the front desk team’s friendliness. Their positive attitude significantly contributes to guests' satisfaction. Additionally, the hotel employees are noted for their quick and effective handling of issues, such as changing rooms when necessary.
Despite the overwhelmingly positive feedback, there are occasional comments about the limitations in dining options and some logistical issues regarding towel management for extended stays. A few guests mentioned challenges in proactive communication before check-in, which were attributed in part to the pandemic.
Overall, the service at 'i hotel 中壢館' stands out for its warmth and professionalism, ensuring that guests feel well taken care of during their stay.
Wi-Fi
The reviews of the wifi at i hotel 中壢館 reveal a mixed experience. While the computer internet speed is noted to be fast and the internet often runs smoothly, there are several mentions of poor wifi reception and unreliable connectivity. Specifically, room 207 and mobile phones face particular difficulties in maintaining a stable wireless network. Despite these issues, the hotel provides good network and computer equipment, complementing its other amenities like soundproofing and comfortable bedding.
No, i hotel 中壢館 doesn't have any pool.
No, a spa isn't available at i hotel 中壢館.
No, i hotel 中壢館 doesn't allow dogs.
No, parking facilities aren't available at i hotel 中壢館.