Best Western Plus Hotel Zürcherhof

Zurich 47.37501900, 8.54457900 , Zähringerstrasse 21 (Show on Map)
8.5
Very Good


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Summary of reviewsBest Western Plus Hotel Zürcherhof in Zurich stands out with its prime location in the heart of the historic old town, providing easy access to cultural sites, shopping streets and excellent dining options. The hotel is conveniently situated within walking distance of the main train station, making it a perfect base for exploring Zurich and its surroundings. Despite its centrality, the hotel offers a peaceful retreat, surrounded by charming restaurants, bars and shops.

Guests frequently commend the hotel's breakfast offerings, noting the substantial buffet that includes freshly made egg dishes, cheeses, deli meats, breads, yogurts, fruits and even champagne and prosecco. The inclusion of breakfast in the room price is seen as a significant bonus, enhancing the overall value of the stay. Despite some suggestions for more variety, the breakfast largely contributes positively to the guest experience.

For dinner, while the hotel's restaurant may not always be open, those who dined remarked positively on the quality of meals, particularly the fondue. However, the abundance of nearby dining options offers plenty of alternatives, ensuring guests have ample choices.

The rooms are praised for their cleanliness and comfort with modern bathrooms, comfortable beds and thoughtful amenities like complimentary minibar drinks. Although some guests found the rooms smaller than expected and a lack of air conditioning occasionally noted, the provision of fans or portable AC units helped mitigate discomfort. Overall, the rooms are functional and well-maintained, ideal for short stays or solo travelers.

Cleanliness at the hotel is consistently highlighted as a standout feature. The rooms and facilities are kept impeccably clean with modern, cozy interiors contributing to a comfortable stay. Attention to detail in maintaining hygiene standards leaves a strong positive impression on guests.

The hotel staff is frequently described as friendly, helpful and efficient. The front desk and breakfast staff receive particular praise for their courteous service and attentiveness. The ability of the staff to communicate effectively in multiple languages, including excellent English, enhances the guest experience, making check-ins and problem resolutions seamless.

WiFi at the hotel receives mixed reviews with many guests enjoying fast and reliable internet service, while others encountered connectivity issues. Despite these occasional lapses, the complimentary WiFi generally contributes positively to the stay.

Parking at Best Western Plus Hotel Zürcherhof requires advance planning due to limited on-site spaces. Guests appreciate the additional parking options nearby, despite the cost. Proximity to public transportation mitigates some challenges, adding convenience for those exploring via metro.

For families, the hotel offers a welcoming atmosphere with amenities catering to children. Despite some rooms being small for larger families, options like interconnecting rooms and extra beds provide flexibility. Breakfast offerings tailored to children and a central location ideal for exploring Zurich make it a suitable choice for family travelers.

The hotel's location is ideal for nightlife enthusiasts with numerous bars, clubs and restaurants just steps away. However, this lively atmosphere can result in nighttime noise, which some guests found disruptive. Despite this, the proximity to nightlife and major attractions remains a strong point for visitors looking to experience Zurich’s vibrant scene.

In summary, Best Western Plus Hotel Zürcherhof offers a convenient, comfortable and welcoming stay with standout features including its prime location, excellent breakfast, cleanliness and friendly staff. While some minor drawbacks exist, the overall guest experience is overwhelmingly positive, making it a highly recommended option for travelers in Zurich.
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Business Hotel
While specific details on meeting facilities are not available, Best Western Plus Hotel Zürcherhof typically offers standard business amenities suitable for travelers. The hotel is known for reliable service and comfortable accommodations.

Hotel with Parking
The hotel offers limited on-site parking spaces. These spaces are available upon request for an overnight fee.

3-Star Hotel
Located a short walk from the main train station, this hotel offers convenience for travelers. It is near shopping areas, making it ideal for guests interested in exploring the city's retail offerings. The hotel provides a solid base for experiencing Zurich.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel near Nightlife Spots

Room Types
Single Room This room comes with a TV featuring satellite channels , a minibar with free drinks, a bathroom with a shower and a toilet.

Urban Double Room This room comes with a TV featuring satellite channels, a minibar with free drinks, a bathroom with a shower, and a toilet. The room comes with 1 double bed.

Triple Room This room comes with a TV featuring satellite channels, a minibar with free drinks, a bathroom with a shower, and a toilet.

Twin Room This room comes with a TV featuring satellite channels, a minibar with free drinks, a bathroom with a shower, and a toilet. The room comes with 2 separate single beds.

Cozy Double Room This double room has a satellite TV, a minibar with free drinks and an electric kettle.

Guest Reviews
8.5
Very Good
Location
Nestled in the heart of Zurich's historic old town, the Best Western Plus Hotel Zürcherhof boasts a fantastic location that travelers consistently praise. This hotel provides easy access to the city's rich cultural tapestry, from the vibrant shopping streets to charming cafes and fine dining establishments. Guests appreciate the convenience of being within walking distance to the main train station, making transportation a breeze and placing the entire city within easy reach.

Explorers can enjoy the luxury of being able to visit major attractions on foot, savoring the beautiful riverfront, museums and bustling markets. The hotel's proximity to public transportation hubs, including tram and bus stops, further enhances its appeal for those who wish to delve deeper into Zurich's offerings or take day trips to the surrounding areas.

Despite being centrally located, the hotel is tucked away in a quieter part of the old town, offering a peaceful retreat after a day of sightseeing. The surrounding neighborhood brims with delightful restaurants, bars and shops, ensuring that guests have a plethora of options just steps from their door.

Visitors particularly highlight the hotel's superb location, friendly staff and overall cleanliness, which together create a welcoming and comfortable stay. Whether for a short visit or an extended exploration, the Best Western Plus Hotel Zürcherhof provides an ideal base for immersing oneself in the charm and convenience of Zurich.

Breakfast
At Best Western Plus Hotel Zürcherhof, guests consistently commend the hotel's breakfast offerings for their quality, variety and taste. Many reviews highlight the substantial breakfast buffet featuring a wide range of fresh, high-quality products. Options include freshly made egg dishes, omelettes, scrambled eggs, a selection of cheeses and deli meats, freshly baked bread, yogurts, fruits, juices, pastries and much more. Guests appreciate the ability to customize their breakfasts with made-to-order egg dishes and other personalized options.

Several comments note the inclusion of breakfast in the room price as a significant bonus, enhancing the overall value of the stay. The variety is frequently praised with some reviews mentioning champagne and prosecco as standout features. The breakfast service is noted for being accommodating with friendly and attentive staff contributing to a pleasant dining experience.

However, it's worth mentioning that a few guests found the breakfast options limited and suggested that more variety could further improve the experience. Nonetheless, for the majority of guests, the breakfast at Best Western Plus Hotel Zürcherhof is a highlight, offering a delicious and satisfying start to the day within a well-located and comfortable hotel setting.

Dinner
The dinner experience at Best Western Plus Hotel Zürcherhof appears varied according to guest reviews. While some visitors found the restaurant to be closed at night and only open for breakfast, those who dined there seemed to enjoy their meals. The restaurant team received positive remarks, noted for their excellent service. The fondue, in particular, was highlighted as a must-try dish, recognized for its quality and popularity. However, some guests reported that the staff did not recommend the menu, which might suggest inconsistencies in menu offerings.

For those unable to dine at the hotel or seeking variety, the area around the hotel is replete with dining options. Guests mentioned an abundance of good restaurants and cafes nearby with specific references to Chinese cuisine and several other nice dinner spots. This array of nearby eateries provides ample alternatives for a satisfying meal experience outside the hotel.

Rooms
The rooms at Best Western Plus Hotel Zürcherhof have garnered mixed reactions from guests, though cleanliness and comfort are frequently highlighted as strong points. Many guests appreciated the spaciousness of the rooms, describing them as functional, well-equipped and thoughtfully designed. Modern bathrooms and comfortable beds add to the overall satisfaction. Some rooms offer beautiful views and amenities like complimentary minibar drinks and balconies, further enhancing the stay.

However, a significant number of guests noted that the rooms are on the smaller side, typical for city-center hotels with some describing them as extremely small or cramped, especially for families or multiple guests. Despite their small size, the rooms are often considered cozy and sufficient for short stays or solo travelers.

The lack of air conditioning in some rooms led to heat and stuffiness issues, although the provision of fans or portable AC units helped alleviate the discomfort for some. Despite minor drawbacks like dated facilities, old creaky floors and occasional noise, the overall room experience was positive, bolstered by excellent cleanliness, comfortable bedding and functional amenities.

The hotel's convenient location and quiet environment further contribute to its appeal, making it a practical choice for travelers seeking a clean, comfortable stay with modern amenities in the heart of Zurich.

Beds
Travelers visiting the Best Western Plus Hotel Zürcherhof consistently praise the comfort and quality of the beds. Many guests highlight the beds as being exceptionally comfortable with phrases such as "super comfortable" and "very comfy" frequently appearing in reviews. The mattresses and bedding are often described as perfect with the soft pillows contributing to a restful night’s sleep. Cleanliness of the beds and rooms is another commonly noted positive attribute.

While the beds are widely seen as comfortable, some guests point out that they are on the small side, particularly by European standards. Reviews mention narrow double beds and single beds that are small but still manage to be comfortable. A few reviews mentioned issues with bed frames being noisy or creaky, indicating isolated incidents that might detract from an otherwise pleasant sleep experience.

The hotel's rooms are frequently referred to as cozy and clean, complementing the overall comfortable bedding experience. Some guests also appreciated additional amenities like a mini fridge with complimentary beverages, enhancing their stay.

In summary, while a minority of reviews mention small or noisy beds, the overwhelming consensus is that the Best Western Plus Hotel Zürcherhof offers a reliably comfortable and clean sleep environment with excellent bedding quality.

Cleanliness
The Best Western Plus Hotel Zürcherhof in Zurich has received consistent praise for its exceptional cleanliness. Guests frequently highlight the spotless rooms, well-maintained facilities and the hotel's attention to hygiene. The rooms are described as modern, cozy and equipped with everything necessary for a comfortable stay. Daily housekeeping ensures that cleanliness standards remain high with fresh and fragrant bed linens and towels being a notable mention. The bathrooms, though sometimes noted as small, are kept very clean and modern, contributing to an overall positive experience for guests. Despite some minor mentions of areas needing renovation or small room sizes, the hotel’s commitment to cleanliness and maintenance has left a strong impression on its visitors. The friendly staff and central location further enhance the appeal, making it a reliable choice for travelers prioritizing hygiene and comfort.

Staff
At the Best Western Plus Hotel Zürcherhof, the standout feature consistently highlighted in guest reviews is the exceptional quality of its staff. The team is frequently described as friendly, super friendly and incredibly helpful. Guests appreciate the polite and accommodating nature of the staff, who are always willing to assist with any issues or requests. The front desk, in particular, receives high praise for being courteous, efficient and welcoming.

Guests also note the attentiveness and competence of the breakfast staff, who contribute to a pleasant start to each morning. The reception team is often singled out for their warm and inviting demeanor, making check-ins and problem resolution smooth and stress-free. Reviews highlight the staff's willingness to provide helpful recommendations and information, enhancing the overall guest experience.

Moreover, the staff's ability to communicate effectively in multiple languages, including excellent English, is appreciated by international travelers. Guests feel well-attended and valued, thanks to the personalized and considerate service offered by the hotel's personnel. The general manager's involvement in guest care is also noted as a positive touch, adding to the hotel's hospitable environment.

Overall, the Best Western Plus Hotel Zürcherhof's staff ensures that guests feel welcome and well-cared for, making it a highly recommended choice for a stay in Zurich.

Wi-Fi
At the Best Western Plus Hotel Zürcherhof, the WiFi receives mixed reviews from guests. Many praise the hotel for providing complimentary WiFi with very positive comments highlighting the service as good, excellent, very fast and reliable. Guests appreciated the strong and consistent signal in various parts of the hotel, noting its efficiency and ease of access. For some, the internet worked perfectly and was fast and reliable, contributing to a seamless online experience.

However, not all feedback was positive. Some guests reported challenges with connectivity, including poor or non-existent signals within rooms, intermittent connections and slow internet speeds. A few found the WiFi network difficult to install and maintain with repeated logins required. Additionally, there were limitations on the number of devices that could be connected simultaneously, which some found restrictive.

Despite these drawbacks, it seems that the overall WiFi experience varies with many guests enjoying reliable and efficient internet service throughout their stay. The offering of complimentary drinks and snacks, including a free minibar, adds a pleasing touch to the guest experience, compensating for any occasional lapses in WiFi performance.

Parking
The parking situation at Best Western Plus Hotel Zürcherhof is a mixed bag with a significant emphasis on the need for careful planning. The hotel offers private parking spaces, although they are very limited in number and come with an additional fee of CHF 30 per day. It is highly recommended to reserve a spot in advance due to the limited availability. The on-site underground parking garage is described as a bit tight, fun to navigate for some, but may be challenging for larger vehicles.

For those unable to secure a spot on-site, there are several nearby options, including a private underground parking lot and a public parking garage, both within a few minutes' walk. However, these can be pricey with some guests noting the expense and suggesting that the convenience might come at a high cost. The parking garage just next door comes as a bonus for some, while others found city parking garages and adjacent lot options to be a practical alternative.

Guests have noted the ease of access and convenient proximity to the metro, adding a layer of convenience despite the occasional difficulty in finding a parking spot on-site. Overall, it's clear that while parking is available, it requires some forethought and possibly additional expenses. Booking in advance and confirming availability is strongly advised to ensure a smooth experience.

Family
Best Western Plus Hotel Zürcherhof receives high praise for its family-friendly atmosphere and amenities that cater specifically to children. Many guests highlight the warm welcome extended to their little ones with children enjoying special treats and complimentary items during their stay. The hotel offers various room options well-suited for families, including interconnecting rooms and spacious triple room categories, ensuring comfort for large families and those traveling with toddlers.

Despite the generally positive feedback, some reviews noted that certain rooms might feel small for larger families, suggesting it may not be ideal for every family configuration. However, many parents appreciated the availability of extra beds and cots upon request, contributing to a hassle-free experience.

Breakfast at the hotel is well-regarded with offerings tailored to children's tastes, alongside the playful delight of complimentary ice cream. The central location allows families to explore Zurich easily, adding to the convenience and enjoyment of their stay.

Overall, Best Western Plus Hotel Zürcherhof is deemed excellent for families who want to explore the city while enjoying kid-friendly services and accommodations. Improvements in some areas could enhance the experience further, but the general sentiment is overwhelmingly positive for family travelers.

Nightlife
Best Western Plus Hotel Zürcherhof is perfectly situated for those looking to immerse themselves in Zurich’s vibrant nightlife scene. The hotel's central location ensures guests are just steps away from a plethora of bars, clubs and tasty restaurants, offering a lively atmosphere throughout the evening. Ideal for night owls, its proximity to these nightlife spots makes it convenient to enjoy the city's bustling energy.

However, the bustling nightlife comes with drawbacks. Guests frequently mention the noise from nearby bars and clubs, which can be particularly disturbing at night, especially when windows are left open during warmer weather. The sound of street noise, drunken revelry and occasional disturbances like the breaking of glass and police sirens are common complaints. Additionally, the regular ringing of the main cathedral bell every 15 minutes can be a disturbance, particularly in the early morning hours.

The hotel is located in a lively neighborhood, close to the red-light district, which some guests found uncomfortable due to the presence of prostitutes near the hotel. Despite these challenges, the location remains attractive for those looking to explore the city's nightlife, given its close proximity to the main streets for shopping, food and small attractions. While the nocturnal energy is a key highlight, potential guests should be prepared for the associated noise and activity that come with staying in such a dynamic area.

3 Star
The Best Western Plus Hotel Zürcherhof in Zurich offers exceptional value for money, standing out among three-star hotels. Despite being typical of its rating, the hotel frequently exceeds expectations with services that many guests compare to those of a higher category. While the building may appear dated and the rooms are described as small, the cleanliness and attentive service make up for these minor shortcomings. The hotel's location is highly praised, making it an excellent choice for city trips.

Breakfast at the Zürcherhof is a highlight, featuring fresh, high-quality food that rivals offerings at four-star establishments. The addition of delightful touches such as bottled water and ice cream adds to the overall pleasant experience. Although some amenities, like air conditioning, may need improvement, the hotel makes up for it with standard comforts and essential amenities expected in three-star accommodations.

Overall, the Best Western Plus Hotel Zürcherhof provides great value within Zurich’s typically high-priced market. Its superb service, cleanliness and convenient location make it an ideal option for travelers seeking comfort without luxury.

Business
The Best Western Plus Hotel Zürcherhof comes highly recommended for business travelers due to its ideal location and exceptional staff. Offering convenient access to the city's main business district and popular tourist sites, it's easy to transition from work to leisure. The hotel is particularly noted for its functional equipment and overall suitability for short business trips. Guests appreciate the helpfulness and friendliness of the staff, who are always ready to assist with any inquiries.

Despite some limitations, such as small rooms with limited workspace and a lack of a dedicated business center, the hotel meets the essentials for business stays. Breakfast services accommodate early starts, making it convenient for those with busy schedules. The perfect location, especially in the summer, allows for a quick refreshing dip in the river or lake after a workday. Although the selection of business amenities is minimal, the value for money and overall functionality make it a reliable choice for business travelers.


No, Best Western Plus Hotel Zürcherhof doesn't have any pool.

No, a spa isn't available at Best Western Plus Hotel Zürcherhof.

No, Best Western Plus Hotel Zürcherhof doesn't allow dogs.

Yes, parking facilities are available at Best Western Plus Hotel Zürcherhof.

No, Best Western Plus Hotel Zürcherhof doesn't have a gym.

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