Zurich, Asylstrasse 12547.365227,8.565036(Show on Map)
5.6
Rated
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Swiss Star California - Self Check-In is highly recommended for its prime location within a charming residential neighborhood, offering a peaceful atmosphere while remaining close to Zurich's vibrant city center. Guests frequently commend its proximity to public transportation, allowing easy access to major attractions like Lake Zurich and the botanical gardens. The surrounding area is well-serviced with amenities such as grocery stores, bakeries and cafes, making daily life convenient for guests. Additionally, the property's practical facilities, such as clean and comfortable bathrooms and kitchens, add significant value, especially in a city known for its high dining costs.
The rooms and apartments at Swiss Star California are often noted for their spaciousness and cleanliness, providing comfortable accommodations for groups. The majority of reviews highlight the smooth and straightforward self-check-in process, which contributes to an effortless stay. Many guests find the beds clean and comfortable, enhancing the overall experience. The presence of balconies in some rooms, coupled with the reasonable pricing for Zurich, further enhances the property's appeal.
However, there are areas for improvement. Some guests have mentioned issues with room furnishings being worn-out and a lack of consistent cleanliness in common areas, such as the entrance and staircase. Maintenance concerns, such as broken items and insufficient soundproofing, also emerged in several reviews. Despite these challenges, the affordability and convenience of Swiss Star California generally outweigh these drawbacks for many travelers.
While the self-check-in process is praised for its efficiency, some guests have expressed frustration over the absence of a reception and limited human contact, complicating communication at times. Customer service has received mixed feedback with some guests finding the staff helpful and others encountering unresponsive or unprofessional behavior.
Wi-Fi connectivity has been an issue for many guests with frequent complaints about unreliable service and difficulties in obtaining passwords. This is an area that requires significant improvement, as dependable internet access is crucial for many travelers.
Despite these criticisms, Swiss Star California remains a cost-effective accommodation choice in Zurich, particularly appreciated for its central location, ease of access to public transport and valuable amenities. It offers a suitable option for budget-conscious travelers seeking a straightforward and practical stay in the city.
Cheap
This self-check-in aparthotel offers budget-friendly accommodation in Zurich. It provides a convenient and affordable option for travelers.
Dog Friendly
Room Types
Superior Studio with BalconySpacious studio with a kitchenette and a spa bath or a balcony.
Standard StudioEn-suite studio with a kitchenette and a flat-screen TV with satellite channels.
Standard Triple StudioThe elegant, modern studio includes free Internet access via cable and WiFi and comprise a flat-screen TV with satellite channels.
Two-Bedroom ApartmentFeaturing a private entrance, this apartment also comprises 2 bedrooms, a seating area and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, kitchenware and an oven. The apartment provides soundproof walls, a dining area, a wardrobe, an electric kettle, as well as a flat-screen TV. The unit offers 2 beds.
One-Bedroom ApartmentFeaturing a private entrance, this apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment features parquet floors, a seating area with a flat-screen TV, soundproof walls, a dining area, as well as a wardrobe. The unit offers 1 bed.
Guest Reviews
5.6
Rated
Review Summaries
Location
Swiss Star California - Self Check-In boasts a superb location that is frequently highlighted in guest reviews. It is centrally situated in a lovely residential neighborhood, offering the tranquility of a quieter area while being close to Zurich's bustling city center. Guests appreciate its proximity to public transportation with tram and bus stops just a short walk away, providing easy and quick access to the city's main attractions, such as Lake Zurich and the botanical gardens. This convenient setup ensures that travelers can navigate Zurich effortlessly.
The surrounding area features a variety of amenities, including grocery stores, bakeries and cafes, making daily errands and dining out straightforward and convenient. Additionally, the property itself is well-regarded for its cleanliness and practical facilities, including a comfortable bathroom and a kitchen that allows guests to cater for themselves, which is particularly appreciated given Zurich's reputation for pricey dining options.
While most reviews are positive, praising the straightforward self-check-in process and the attentive staff, some note that the building is located on a busy street which can be a bit noisy. Nevertheless, the overall sentiment is that Swiss Star California - Self Check-In offers excellent value for money, particularly due to its strategic location and ease of access to both urban conveniences and public transport.
Rooms
Swiss Star California - Self Check-In offers a mix of experiences with many guests appreciating its positive aspects. The spacious rooms and apartments are frequently highlighted, accommodating groups comfortably and often featuring well-equipped kitchenettes. Cleanliness is another common praise with many rooms and apartments being described as tidy and clean. Guests frequently note the hotel's good location, close to the city center and public transit, adding convenience to their stay.
The self check-in process is frequently mentioned as smooth and uncomplicated, adding to the overall ease of the experience. Comfortable beds and basic amenities, such as fresh bed linens, towels and functional bathrooms, contribute to a pleasant short-term stay. The affordability, especially for Zurich and the presence of balconies in some rooms add additional value.
However, there are several critical points that potential guests should consider. Some reviews point out issues with room furnishings being worn-out or the overall cleanliness not meeting expectations. A few guests encountered maintenance issues like broken items or missing basic kitchen utilities, while others found the rooms to be small, hot or noisy due to insufficient soundproofing. Additionally, there were instances of room codes not working or rooms not being prepared correctly upon arrival.
In summary, Swiss Star California - Self Check-In is a well-located and affordable option with spacious, clean accommodations and a straightforward check-in process. However, it can benefit from improvements in maintenance and furnishing quality to ensure a consistently positive guest experience.
Beds
Swiss Star California - Self Check-In received mixed reviews regarding its beds. While many guests highlighted the comfort and cleanliness of the beds with phrases like comfortable bed, clean bed linen and comfortable bedding, there were also significant criticisms regarding comfort and quality. Some beds were described as very uncomfortable or very hard, while others were noted for being soft or a little too soft. The cleanliness was also a point of contention; while many mentioned clean bed sheets and nice bed linen, others noted dust and dirt under the beds, causing allergies for some guests.
Pillows were frequently mentioned as problematic, described as very low, almost empty or terrible, which detracted from the overall sleeping experience. Some guests found the room setups confusing or inadequate with issues like beds being pushed together, rooms booked for three people having only one bed and insufficient bedding for the number of guests.
Despite the negative aspects, many guests did report that the beds were fairly comfortable and clean with some expressing a desire for minor improvements, like having an additional pillow or a feather bed. The rooms were generally described as being big and bright, though some found them small or had concerns about room conditions like lingering smells.
Overall, while many found the beds comfortable and clean, inconsistencies in bed quality and room setup impacted the overall guest experience.
Cleanliness
Swiss Star California - Self Check-In receives mixed feedback regarding its cleanliness from its guests. On a positive note, many reviewers appreciate that the individual rooms are generally clean with some describing the cleanliness as excellent or very good. They noted clean sheets, soft bedding and neat rooms equipped with basic necessities, which some considered highly valuable for the price.
However, issues arise primarily in the common areas and detailed room cleanliness. Many guests reported that the entrance and staircase were consistently dirty, sometimes accompanied by unpleasant smells. Bathrooms frequently received criticism for being unclean with reports of dirty tiles, hair and in some cases, water damage. Additionally, kitchen areas were often highlighted for having dirty utensils, appliances and surfaces with some guests noting stained walls and a pervasive bad smell.
The overall maintenance of the building also seems to be a recurrent problem with complaints of stained carpets, dusty corners and neglected fixtures. Instances of finding remnants from previous occupants, such as lipstick on glasses and even a used sock under the bed, were not uncommon. The lack of responsiveness from customer service and the inability to rectify issues such as broken showers or a lack of bath towels further compounded guests' frustrations.
While Swiss Star California offers an affordable and conveniently located stay, the inconsistency in cleanliness and maintenance might be a point of concern for potential guests.
Staff
Guests generally praised the self-check-in process at Swiss Star California for being straightforward and efficient, highlighting that the staff were quick to respond via chat when there were inquiries. The team made efforts to offer better rooms when issues arose and sometimes provided a quick response with access codes. However, many guests expressed frustration over an absent reception and an overall lack of human contact, making communication challenging. Various reviews pointed out that phone support was somewhat helpful, although getting through often required multiple calls. There were instances where the cleaning staff were described as helpful and pleasant, yet there were also numerous complaints about rude and impolite behavior from both the cleaning crew and other staff members. Some guests had to deal with unprofessional interactions, such as cleaners entering rooms without knocking. Additionally, customer service was often criticized for being uncooperative and not responsive, particularly after office hours, which led to many guests feeling their needs were ignored and left without immediate assistance.
Wi-Fi
Swiss Star California - Self Check-In has faced significant challenges with its Wi-Fi service, according to guest reviews. While some guests found the Wi-Fi functional, many experienced a lack of connectivity altogether. Common issues included the absence of Wi-Fi passwords upon arrival, complicated and confusing instructions for accessing the network and the need to request connectivity information from management or even other tenants. Many reviewers noted that the connection dropped frequently, was very slow or was entirely unreachable in certain rooms. The overall sentiment indicates that the internet service is unreliable and often inadequate with many guests expressing frustration over the poor quality of the Wi-Fi.
3 Star
Swiss Star California – Self Check-In offers an affordable and simple accommodation option in Zurich, presenting a solid choice for travelers seeking basic amenities in an expensive city. Many guests appreciate the great value for money, noting the reasonable pricing for Zurich standards. The clean and adequately equipped rooms ensure a comfortable stay with the prices deemed appropriate considering the quality and facilities provided.
The hotel’s location is another positive aspect with easy access to the city center and a nearby shopping center, situated in a peaceful and pleasant neighborhood. Guests highlight the cleanliness of the rooms and the tranquility of the community.
However, there are some points to be aware of. Some guests experienced issues such as a peculiar smell in the hallway and limited language proficiency of the cleaning staff. Additionally, there have been complaints about noise from the high street below.
Overall, Swiss Star California is praised for offering a cost-effective stay in Zurich, presenting a reasonable choice for travelers prioritizing budget over luxury.
FAQ
No, Swiss Star California - Self Check-In doesn't have any pool.
No, a spa isn't available at Swiss Star California - Self Check-In.
Yes, Swiss Star California - Self Check-In welcomes dogs.
No, parking facilities aren't available at Swiss Star California - Self Check-In.
No, Swiss Star California - Self Check-In doesn't have a gym.
