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Summary of reviewsHotel Peten garners considerable praise for its strategic location, positioned on the waterfront promenade in the heart of Flores. This prime setting offers breathtaking views of Lake Peten, especially during sunset and easy access to various shops, restaurants and bars. The hotel's facilities, particularly the pool area, are lauded for their relaxing ambiance and social atmosphere, further enhanced by the presence of a bar that provides additional comfort and enjoyment for guests.
The breakfast at Hotel Peten is highly celebrated, known for its delicious and varied offerings with ample portions and options to satisfy different dietary preferences, including vegan choices. The breakfast, served on a scenic terrace with calming lake views, adds a delightful start to each day. Guests also commend the restaurant's overall quality and range of dishes.
Rooms at Hotel Peten are appreciated for their spaciousness and cleanliness. Regular daily cleaning ensures a tidy environment and many rooms feature air conditioning and comfortable beds, as well as balconies or porches with stunning lake views. However, some guests report issues with room size, outdated bathroom facilities and occasional maintenance concerns.
The hotel's cleanliness generally receives high marks with well-maintained rooms and common areas enhancing guests' experiences. Attentive and friendly staff further bolster this positive impression, consistently praised for their kindness and helpfulness. Guests appreciate the staff's readiness to accommodate special requests and provide extra services, such as preparing breakfast to-go.
Wi-Fi availability at Hotel Peten is another area with mixed reviews. While accessible throughout the premises, its reliability varies with some guests praising the strong connection and others noting weak and spotty signals.
The pool stands out as a major highlight, particularly one that offers stunning lake views. Guests frequently describe the pool area as a perfect spot for relaxation and socializing, complemented by pleasant water temperatures and a picturesque setting. Minor issues such as cleanliness and chlorine levels are mentioned but do not overshadow the overall positive feedback.
Feedback on beds is mixed; while some guests find them comfortable, others mention that bed size can limit room space and note occasional discomfort with the mattresses. Despite these points, the hotel's overall appeal, beautiful surroundings, good location and enjoyable amenities contribute to a memorable stay for most visitors. Show more
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Categories
Family Friendly Hotel
This hotel offers family-friendly services and activities.
Hotel with Swimming Pool
Set on Flores Island, this hotel offers views of Lake Peten Itza and features an indoor pool and hot tub. It also has a courtyard with tropical plants.
Indoor Pool
3-Star Hotel
Located on Calle 30 de Junio in Flores, Hotel Peten offers a convenient base for exploring the city. It provides standard amenities and is within walking distance of the lake and other attractions.
Business Hotel
Hotel with Indoor Pool
Room Types
Double with 2 bedsEach air-conditioned room features free WiFi, 32" Flat Screen LED TV and a private bathroom with a shower and free toiletries.
Triple RoomEach air-conditioned room features free WiFi, 32" Flat Screen LED TV and a private bathroom with a shower and free toiletries.
Single RoomEach air-conditioned room features free WiFi, 32" Flat Screen LED TV and a private bathroom with a shower and free toiletries.
Twin Room with Lake ViewProviding free toiletries, this twin room includes a private bathroom with a shower. This twin room features air conditioning, a tiled floor and a TV. The unit offers 2 beds.
Single Room with Lake ViewProviding free toiletries, this single room includes a private bathroom with a shower. This single room features air conditioning, a tiled floor and a TV. The unit offers 1 bed.
Double Room with Lake ViewFeaturing free toiletries, this double room includes a private bathroom with a shower. This double room has air conditioning, a tiled floor and a TV. The unit has 2 beds.
Triple Room with Lake ViewThe unit has 3 beds.
Guest Reviews
8.3
Very Good
Location
Hotel Peten boasts an enviable location, consistently praised for its proximity to the lake and the stunning vistas it offers. Guests frequently highlight how the hotel is perfectly situated on the waterfront promenade, providing unparalleled views of the lake, particularly during sunsets. The hotel’s central position in Flores allows easy access to nearby shops, restaurants and bars, making it a convenient choice for travelers.
The facilities receive high marks with the pool being a favorite spot for socializing and relaxation, while also offering a fantastic setting on the main boulevard. The combination of a beautiful lakeside location and excellent amenities ensures a memorable stay.
Moreover, the friendly and helpful staff enhance the overall experience, contributing to the hotel's inviting atmosphere. Whether for a short stay or an extended visit, Hotel Peten’s superior location and views make it an outstanding choice for visitors to Flores.
Breakfast
Hotel Peten has consistently garnered praise for its breakfast offerings with guests highlighting the excellent and delicious meals served. The breakfast options are described as very complete with generous portions, ensuring that guests start their day right. A variety of breakfast choices are available, catering to different preferences and dietary needs, including vegan options and the ability to pack breakfast for early departures.
Many guests have noted the tastiness and satisfaction derived from the meals, especially appreciating the local touch with items like the Petenero chorizo. The service is commended for being fast and accommodating with meals being served on a scenic terrace offering tranquil views of the lake. Additionally, the on-site restaurant is praised for its overall quality and variety.
In summary, Hotel Peten offers a well-rounded and enjoyable breakfast experience, making it a delightful part of any stay.
Rooms
Hotel Peten offers rooms that guests generally find to be of a good size with several reviews mentioning their spaciousness. The room cleanliness stands out with daily cleaning services ensuring a tidy environment. Many rooms feature amenities such as air conditioning and comfortable beds, contributing to a pleasant stay. Views of the lake are a notable highlight with some rooms offering enclosed balconies or small porches to enjoy the scenery. The bathrooms are functional and of decent size, though some guests find them outdated.
Despite the positive aspects, there are mentions of the rooms lacking space for items and luggage with some describing the rooms as small or even very small. A few guests felt that the rooms they received were not as expected based on online booking photos. The general structure of the hotel is appreciated for its beauty, yet there are observations about basic accommodations and occasional maintenance issues.
In summary, Hotel Peten provides a mix of functional and comfortable rooms with beautiful lake views, though the size and upkeep of some rooms could be points of concern for guests prioritizing spaciousness and modern amenities.
Beds
Hotel Peten has received mixed feedback regarding its beds. Many guests appreciated the comfort provided by the beds. The mattresses were frequently described as comfortable, contributing to a pleasant stay. However, some reviews indicated that the beds took up most of the space in the rooms, limiting available room for movement and storage. While single beds seemed to work well for some, others found them to be extremely small and the mattresses uncomfortable. Despite these occasional drawbacks, the hotel's beautiful rooms, good location and appealing bar by the pool are notable highlights.
Cleanliness
Hotel Peten receives largely positive remarks for its cleanliness from guests. Visitors frequently note the hotel as being very clean and spotless with rooms that are well-decorated and consistently made up every day. The cleanliness extends to the common areas of the hotel, contributing to an overall tidy and pleasant environment. Staff receive high praise for their attentiveness and excellent service, enhancing the cleanliness efforts. Despite some minor issues such as a small leak and occasional noise from nearby establishments, the hotel maintains its reputation for cleanliness and well-maintained facilities. However, some guests reported less satisfactory experiences, noting cobwebs, mold and tired room conditions. Overall, the hotel's cleanliness remains a notable highlight for most visitors.
Staff
At Hotel Peten, the guest reviews overwhelmingly highlight the exceptional service and the friendly demeanor of the staff. Visitors frequently praise the team for being very nice, helpful and attentive, ensuring their needs are met around the clock. The reception staff, in particular, receives accolades for being super helpful and informative. Guests appreciate the accommodating nature of the personnel, who go out of their way to provide extra services such as preparing breakfast to-go.
The rooftop terrace team is also noted for their friendliness, contributing to the overall positive experience of staying at the hotel. Although there are occasional mentions of unhelpful interactions and isolated instances of rudeness, these are significantly outnumbered by the positive comments about the hotel's supportive and caring staff. The consistent references to the staff's kindness and excellent service underscore the hotel's commitment to guest satisfaction.
Wi-Fi
Hotel Peten offers Wi-Fi that is accessible throughout the premises, though guest experiences indicate variability in performance. Some guests found the connection to be good, even praising its availability in all areas. However, others reported weak and spotty signals, especially in the rooms. A unique aspect is that each floor requires a distinct Wi-Fi password, which might be a contributing factor to the inconsistent experiences. Overall, while the hotel provides Wi-Fi, the quality and reliability might fluctuate depending on the location within the hotel.
Pool
Hotel Peten boasts two inviting pools, both highly praised by guests for various features. One pool, in particular, stands out for its breathtaking view of the lake, making it the preferred spot for many. Visitors frequently describe it as lovely with the added charm of facing the lake and being a perfect place to watch the sunset.
The pool area is often cited as an excellent location to unwind after a day exploring nearby attractions, especially Tikal. The presence of a bar by the pool enhances the overall experience, providing refreshing beverages and an additional layer of relaxation.
While some reviews noted issues with cleanliness and an overuse of chlorine, the general consensus remains positive. Guests appreciate the pools for offering nice refreshment on warm days and a delightful spot to relax. The ambiance and picturesque setting, coupled with pleasant water temperatures, contribute to making the pool area a highlight of any stay at Hotel Peten.
Yes, Hotel Peten has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hotel Peten.
No, Hotel Peten doesn't allow dogs.
No, parking facilities aren't available at Hotel Peten.