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Summary of reviewsThe Holiday Inn Hattiesburg - North by IHG, receives considerable praise for its excellent location, providing travelers with superb convenience due to its proximity to the interstate, local convention center, numerous restaurants and the University of Southern Mississippi. Guests appreciate the clean, comfortable environment and well-lit parking facilities. Despite minor noise complaints and concerns about an adjacent abandoned hotel, guests value the courteous staff and modern amenities, enhancing their overall satisfaction.
Breakfast at the hotel has mixed reviews. Many guests commend the high quality and value of the breakfast, noting offerings like real bacon and homemade French toast. However, some express dissatisfaction over the lack of a complimentary breakfast and the additional charges with a few pointing out issues with food temperature and selection.
The room accommodations are generally praised for spaciousness, cleanliness and comfort. Guests often describe the rooms as pleasant and quiet, contributing to a relaxing stay. Nonetheless, some concerns about small bathrooms, dated fixtures and occasional maintenance lapses, like stained carpets and water leaks, are noted. Despite these issues, the friendly and helpful staff significantly enhance the guest experience.
Cleanliness is a standout feature of the hotel. Many guests highlight the well-maintained property, clean rooms, elevators and general facilities. The smoke-free environment and numerous sanitation spots are particularly appreciated. Some minor concerns are mentioned, such as stained hallway carpets and elevator floors, but overall, the hotel is committed to providing a clean and secure environment.
The staff at Holiday Inn Hattiesburg - North is frequently praised for their politeness, professionalism and friendliness. Front desk employees are noted for their helpfulness and attentiveness with individuals like Lisa receiving special mentions for exceptional service. Although a few isolated incidents of unfriendliness and insufficient staffing in the restaurant were reported, the overall impression is one of a welcoming and supportive team.
The outdoor pool presents a mixed picture with some guests reporting issues related to cleanliness and maintenance, such as the pool being green or closed during their stay. Despite these concerns, there are indications of efforts to improve the pool experience, such as extended hours of operation.
Lastly, the beds at the Holiday Inn Hattiesburg - North receive widespread acclaim for their comfort and cleanliness. Guests frequently highlight the exceptional comfort of the beds with some considering purchasing the hotel’s pillows due to their high satisfaction. Most reviews reflect a positive and restful sleeping experience, contributing significantly to the overall enjoyment of the stay.
In summary, the Holiday Inn Hattiesburg - North stands out as a strategically located, clean and comfortable hotel with friendly staff, offering a positive experience for most guests, despite some areas needing attention. Show more
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Categories
Accessible Hotel
Accessible rooms are offered, including options with roll-in showers and accessible tubs. The hotel has facilities for disabled guests and provides wheelchair access and accessible parking.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard King RoomThe spacious double room offers air conditioning and heating, as well as a private bathroom featuring a shower. This double room features a flat-screen TV. The unit offers 1 bed.
Standard Room with Two Queen BedsThe spacious double room features air conditioning, heating, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
One-Bedroom King Suite with Sofa BedFeaturing free toiletries, this suite includes a private bathroom with a shower. This suite has air conditioning, heating and a flat-screen TV. The unit has 2 beds.
Standard RoomThe spacious double room offers air conditioning, heating, as well as a private bathroom boasting a bath and a shower.
Premium King Room with Sofa BedThe spacious double room offers air conditioning, heating, as well as a private bathroom boasting a shower. This double room provides a flat-screen TV. The unit has 2 beds.
Executive King Room - Mobility Access Roll in Shower/Non-SmokingThe spacious double room offers air conditioning, heating, as well as a private bathroom boasting a shower. This double room provides a flat-screen TV. The unit has 1 bed.
King Room - Hearing Accessible - Non-SmokingThe spacious double room offers air conditioning, heating, as well as a private bathroom boasting a shower. This double room features a flat-screen TV. The unit has 1 bed.
Standard Queen Room with Two Queen Beds and Tub - Communications AccessibleOffering free toiletries, this twin room includes a private bathroom with a bath. This twin room features air conditioning, heating and a flat-screen TV. The unit offers 2 beds.
Queen Room with Two Queen Beds - Mobility Access Tub/Non-SmokingThe spacious double room provides air conditioning and heating, as well as a private bathroom featuring a bath. The unit offers 2 beds.
King Room with Hearing Accessible Trans Shower - Non-SmokingThe spacious double room features air conditioning and heating, as well as a private bathroom boasting a shower. This double room offers a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
Holiday Inn Hattiesburg - North enjoys high praise for its excellent location, offering superb convenience for travelers. Positioned right off the interstate, it provides easy access to the highway, making travel straightforward and efficient. Its proximity to the local convention center and numerous restaurants adds to its appeal. Additionally, guests appreciate its convenience for long family journeys and its close distance to the University of Southern Mississippi.
The hotel’s favorable location is complemented by a clean and comfortable environment with well-lit parking facilities. Despite some noise complaints at night and the presence of an abandoned hotel nearby, the overall experience remains highly positive. The friendly and courteous staff, along with modern amenities, contribute to the guests' satisfaction. Cleanliness is a notable highlight and the on-site restaurant is well-regarded for its service and food quality. Overall, the Holiday Inn Hattiesburg - North stands out as a clean, comfortable and strategically located option for visitors.
Breakfast
The breakfast experience at Holiday Inn Hattiesburg - North by IHG, garners a mix of feedback. Many guests praise the breakfast, noting that it is great, very good and even amazing. Highlights include real bacon and homemade French toast with the $10 buffet offering good value, especially since children eat free. A few reviews mention the breakfast looking plentiful and appetizing and some guests appreciated the $5 per person charge, finding it reasonable.
However, the lack of a complimentary breakfast, which is common in other hotels, left some guests dissatisfied. Complaints include being uninformed about the breakfast charge, the selection being poor and lacking flavor and the breakfast not being hot enough. Several guests pointed out that the breakfast should have been included in the room rate and some felt misled by the hotel about the additional cost. Despite these points, the hotel's friendly staff and the quality of the food were recognized positively by many guests.
Rooms
Holiday Inn Hattiesburg - North by IHG, offers a mix of experiences in terms of its room accommodations. Many guests have praised the rooms for being spacious, clean and comfortable, often highlighting the appealing interior and well-maintained conditions. Visitors commonly describe the rooms as nice, pleasant and quiet, making for a relaxing stay.
However, not all reviews are glowing. Some guests encountered issues such as small bathrooms, dated fixtures and occasional maintenance problems, including carpets that appear stained and musty-smelling and occasional water leaks. While the cleanliness received positive remarks, it was noted that the hotel did experience occasional lapses in housekeeping standards, such as mold in the showers and minor cleanliness issues.
Despite these drawbacks, the hotel staff received commendations for their friendliness, making a positive impression on many. Overall, while some areas require attention, the comfort and spaciousness of the rooms, paired with a helpful and friendly staff, contribute to a generally satisfactory stay.
Beds
At the Holiday Inn Hattiesburg - North by IHG, guests frequently highlight the comfort and cleanliness of the beds. Many visitors have praised the very comfortable beds and clean, comfy environment. One guest even mentioned they are considering buying the hotel pillows for their own home due to their comfort. The king-size bed mattress stood out for a couple on a weeklong trip and other reviewers echoed similar sentiments about the beds being exceptionally comfortable and clean. While most reviews were positive, noting the relaxing and restful sleep, there were a few mentions of bed quality being just okay for a single night. Overall, the consensus is that the hotel provides a pleasant sleeping experience with comfortable and well-maintained bedding.
Cleanliness
Holiday Inn Hattiesburg - North by IHG, has received largely positive feedback regarding its cleanliness from guests. Many have praised the hotel for its very clean and comfortable environment, noting it as a common highlight of their stay. The rooms, elevators and general facilities are frequently mentioned as clean with an impeccably maintained property. Additionally, the hotel's smoke-free environment and numerous sanitation spots contribute to its appeal.
Guests also appreciated the hotel's appearance, describing it as beautiful, updated and decorated nicely. The lobby has been highlighted as clean and welcoming. The friendly and professional staff also add to a pleasant and comfortable experience for visitors, who often find the location convenient.
However, some reviews pointed out areas needing improvement, such as stained carpet in the hallways and cleanliness issues in certain spots like elevator floors. Despite occasional negative remarks about cleanliness, the overall impression remains positive, emphasizing the hotel's commitment to maintaining a clean and secure environment for its guests.
Staff
Holiday Inn Hattiesburg - North stands out for its commendable staff, frequently praised for their politeness, professionalism and friendliness. Guests consistently note the front desk employees as fantastic, helpful and attentive. Lisa, in particular, is highlighted for her exceptional customer service skills. The accommodating nature of the staff is evident with guests appreciating their eagerness to help and positive attitudes, both at the reception and in the restaurant. Morning staff receives special mention for their warmth and the overall hospitality leaves many visitors very satisfied with their stay. However, a few negative experiences were reported with isolated incidents of unfriendly behavior and inadequate staffing in the restaurant. Despite these outliers, the overall impression is one of a welcoming and supportive environment curated by a diligent team.
Pool
The Holiday Inn Hattiesburg - North features an outdoor pool, complemented by additional amenities such as pool showers, bathrooms and available towels. However, past guests have noted several concerns regarding the pool's cleanliness and maintenance. Issues highlighted include the pool being green, filled with mildew and needing both cleaning and updating. There have also been instances where the pool was closed or not operable for the initial days of guests' stays. Despite these concerns, the potential for an improved experience is suggested by comments on the pool staying open longer, which indicates efforts to offer extended access.
Yes, Holiday Inn Hattiesburg - North by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Hattiesburg - North by IHG.
No, Holiday Inn Hattiesburg - North by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Hattiesburg - North by IHG.
Yes, Holiday Inn Hattiesburg - North by IHG has a gym.