Hotel Penz West
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Summary of reviewsHotel Penz West in Innsbruck enjoys a favorable reputation among travelers, particularly for its numerous positive attributes. The hotel's location is a prime draw, providing exceptional convenience for those traveling to and from Innsbruck Airport, just a brief five-minute walk away. Its peaceful setting on the city's outskirts provides a serene environment while maintaining easy access to the city center via efficient bus services. This makes it an ideal option for guests looking for both transit convenience and proximity to Innsbruck's attractions.
Guests consistently commend the breakfast offerings at Hotel Penz West, highlighting the wide array of delicious and varied choices that cater to diverse dietary needs, including vegan options. The breakfast service, starting as early as 5 am, receives high praise for both its quality and the friendly, efficient service provided.
The rooms at Hotel Penz West are widely appreciated for their spaciousness, cleanliness and modern amenities. Comfortable large beds and modern decor with ample storage space contribute to a pleasant stay. Beautiful views, particularly of the mountains, enhance the guest experience and effective sound insulation ensures a peaceful environment.
Cleanliness is another standout feature of Hotel Penz West with reviews frequently mentioning the spotless conditions of rooms and common areas. The hotel maintains high standards of hygiene, contributing to an overall sense of comfort and care.
Staff at the hotel are regularly described as friendly, helpful and professional. Guests appreciate the warm and welcoming demeanor of the employees and the efficient and courteous manner in which they are treated, particularly by the reception and breakfast service teams.
Free WiFi is available throughout the hotel and while opinions on its reliability vary, many guests find the connection satisfactory for their needs. The hotel’s spa, featuring facilities like a sauna and Turkish bath, is seen as an appealing perk, further enhancing the guest experience despite occasional maintenance closures.
For families, Hotel Penz West offers spacious accommodations and family-friendly services that earn positive reviews. The family rooms comfortably accommodate larger groups, contributing to a welcoming environment for guests of all ages.
Ski enthusiasts find the hotel particularly convenient due to its proximity to ski resorts and the availability of ski storage facilities and shuttle services. This makes it a highly recommended option for those looking to enjoy the nearby slopes.
Accommodation quality at Hotel Penz West aligns well with its four-star rating, offering amenities such as a quality spa, minibars and competent service that contribute to an overall sense of value. This makes the hotel a well-rounded, high-standard choice for both business and leisure travelers.
Accessibility is another high point with the hotel providing well-thought-out accommodations for guests with disabilities, including wheelchair-accessible rooms and bathrooms. The ease of access to public transportation and on-site parking adds to this convenience.
Overall, Hotel Penz West delivers a comfortable, convenient and welcoming stay, making it a well-regarded choice among travelers to Innsbruck. Despite minor areas for improvement, the hotel’s strengths in location, service, cleanliness and amenities shine through, ensuring a memorable experience for its guests.
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Guests consistently commend the breakfast offerings at Hotel Penz West, highlighting the wide array of delicious and varied choices that cater to diverse dietary needs, including vegan options. The breakfast service, starting as early as 5 am, receives high praise for both its quality and the friendly, efficient service provided.
The rooms at Hotel Penz West are widely appreciated for their spaciousness, cleanliness and modern amenities. Comfortable large beds and modern decor with ample storage space contribute to a pleasant stay. Beautiful views, particularly of the mountains, enhance the guest experience and effective sound insulation ensures a peaceful environment.
Cleanliness is another standout feature of Hotel Penz West with reviews frequently mentioning the spotless conditions of rooms and common areas. The hotel maintains high standards of hygiene, contributing to an overall sense of comfort and care.
Staff at the hotel are regularly described as friendly, helpful and professional. Guests appreciate the warm and welcoming demeanor of the employees and the efficient and courteous manner in which they are treated, particularly by the reception and breakfast service teams.
Free WiFi is available throughout the hotel and while opinions on its reliability vary, many guests find the connection satisfactory for their needs. The hotel’s spa, featuring facilities like a sauna and Turkish bath, is seen as an appealing perk, further enhancing the guest experience despite occasional maintenance closures.
For families, Hotel Penz West offers spacious accommodations and family-friendly services that earn positive reviews. The family rooms comfortably accommodate larger groups, contributing to a welcoming environment for guests of all ages.
Ski enthusiasts find the hotel particularly convenient due to its proximity to ski resorts and the availability of ski storage facilities and shuttle services. This makes it a highly recommended option for those looking to enjoy the nearby slopes.
Accommodation quality at Hotel Penz West aligns well with its four-star rating, offering amenities such as a quality spa, minibars and competent service that contribute to an overall sense of value. This makes the hotel a well-rounded, high-standard choice for both business and leisure travelers.
Accessibility is another high point with the hotel providing well-thought-out accommodations for guests with disabilities, including wheelchair-accessible rooms and bathrooms. The ease of access to public transportation and on-site parking adds to this convenience.
Overall, Hotel Penz West delivers a comfortable, convenient and welcoming stay, making it a well-regarded choice among travelers to Innsbruck. Despite minor areas for improvement, the hotel’s strengths in location, service, cleanliness and amenities shine through, ensuring a memorable experience for its guests.
Hotel with Parking
The hotel offers free car parking directly opposite the premises, along with two electric vehicle charging stations, highlighting convenience for all guests, including EV owners.
EV charging stations
Accessible Hotel
Hotel Penz West is included in the list of accessible hotels in Innsbruck, providing suitable accommodation for guests with accessibility needs.
Hotel with EV Charging Stations
This hotel provides EV charging stations for guests. It is a convenient choice for travelers with electric vehicles.
4-Star Hotel
Offers modern rooms with good amenities, located a bit outside the city center. Provides a quieter environment with convenient access to the city and surrounding areas.
Hotel near Ski Resorts
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Gym
Guest Reviews
Hotel Penz West boasts a prime location for travelers seeking proximity to Innsbruck Airport. With the terminal just a five-minute walk away, the hotel is exceptionally convenient for early flights or late arrivals. Guests appreciate the ease of access, remarking on the short stroll to the airport and the excellent local bus service that stops right outside the hotel, offering quick 15-minute rides to Innsbruck city center.
Positioned on the outskirts of the city, the hotel also enjoys a peaceful setting away from the bustling downtown area. This charming locality features ample greenery, nearby sports facilities and a serene atmosphere, making it an ideal spot for both transit visitors and those wanting to avoid the city's hustle and bustle.
Accessibility is another highlight with good connections to the motorway and on-site parking availability, making it easy for car travelers. Despite being close to the airport, the hotel maintains a quiet environment, ensuring a comfortable stay. For visitors interested in exploring Innsbruck, the efficient bus service provides seamless access to the city's attractions, making Hotel Penz West a well-rounded choice for anyone visiting the region.
Hotel Penz West in Innsbruck garners high praise for its breakfast offerings, making it a highlight for many guests. The breakfast is consistently described as great, excellent and delicious, featuring a varied and abundant selection that caters to diverse tastes, including options for vegans. Guests appreciate the assortment of sweet and savory dishes, fresh fruits and local specialties, making it satisfactory for everyone. The buffet is particularly noted for its extensive spread, offering everything from scrambled eggs and bacon to fresh vegetables and very good coffee.
The breakfast service starts as early as 5 am, which is highly convenient for early travelers. Reviewers also highlight the efficient and friendly service during breakfast hours, ensuring a pleasant dining experience. Additionally, the spacious terrace offers a delightful setting for guests to enjoy their morning meal.
While the breakfast occasionally received minor critiques related to its cost not being included in the room rate, the vast majority found the experience to be of high value with many echoing sentiments of finding it more than adequate and fulfilling. Overall, the breakfast at Hotel Penz West is a major draw, successfully meeting and often exceeding guest expectations.
Hotel Penz West's dining options receive mixed reviews from guests. On the positive side, many found the dinner to be very good or even exceptional, praising the fresh ingredients, authentic tastes and abundant portions. Specific highlights include high praises for the quality and balance of the dishes with some describing the meals as delicious and magical. The bar also receives commendations as a great spot for drinks.
However, there are notable downsides. Several guests encountered issues such as the restaurant being frequently closed in the evenings or not open at all during their stay. Some also noted that the food quality ranged from bland to mediocre and there were occasional reports of rude and disrespectful waitstaff. The limited menu options and sometimes high prices were points of contention as well. Despite these concerns, the dinner experience was generally met with satisfaction, proving to be a good option for those looking to dine in-house.
Overall, the rooms at Hotel Penz West receive high praise for their size, cleanliness and modern amenities. Guests consistently describe the rooms as spacious with many highlighting the large and comfortable beds, modern decor and ample storage space. The bathrooms also garner positive remarks for their size and cleanliness, adding to the overall comfort of the accommodations.
Several reviewers note the beautiful views from the rooms, particularly those overlooking the mountains, contributing to a pleasant and scenic stay. The sound insulation is often mentioned, ensuring a peaceful environment free from street and airport noise.
Despite all the positive aspects, some guests report issues with room temperature, stating that some rooms can get uncomfortably hot with no adjustable thermostat available. Additionally, a few comments note that rooms on occasion may feel dated or small and there were occasional mix-ups or disappointments with bookings and room assignments.
However, the general consensus is that the rooms are very clean, modern and well-designed, providing a comfortable and pleasant stay close to the city center and airport. The family rooms and apartments receive special mention for their spaciousness and suitability for larger groups, making Hotel Penz West a solid choice for various types of travelers.
Hotel Penz West is frequently praised for its beds, which are consistently described as comfortable and supportive. Guests commend the hotel for its good, soft and firm mattresses, which provide a restful night's sleep. The bedding is noted to be very clean and neatly set up with sheets changed regularly. Some rooms feature queen-sized beds made by joining two single beds together, which some found sufficient for their needs.
While the beds generally receive high marks for comfort, there are occasional mentions of beds being too firm or a bit noisy. Additionally, the pillows, while usually comfortable, could be fuller for some guests' preferences.
Despite minor criticisms, the overall sentiment regarding the beds at Hotel Penz West is positive, contributing to a pleasant stay experience.
Hotel Penz West stands out distinctively for its exceptional cleanliness, as noted by numerous guest reviews, which frequently highlight the spotless conditions of the rooms and facilities. Visitors often describe the hotel as modern, well-maintained and clean with rooms and bathrooms consistently meeting high standards of tidiness. Guests appreciate the spacious, comfortable rooms that are regularly cleaned and furnished in a neat and organized manner. The hotel's commitment to cleanliness extends to all areas, from the reception to the bedrooms, ensuring a pristine environment throughout. Despite a few minor mentions of the floors not meeting perfect cleanliness expectations, the overwhelming consensus is that Hotel Penz West excels in providing a clean, comfortable stay, marked by impeccable hygiene and orderly facilities.
The reviews for Hotel Penz West highlight an overwhelmingly positive impression of the hotel's staff. Guests consistently describe the staff as very friendly, helpful and professional. The reception staff, in particular, receive high praise for their friendliness, understanding and efficiency. Many reviewers noted the warm and welcoming demeanor of the employees, along with their courteous and accommodating attitude.
The management and support staff are commended for being polite and cooperative with notable mentions of their professionalism and competence. Guests appreciated prompt and friendly communication from the staff, which contributed to a feeling of being well cared for throughout their stay.
Special mentions include the staff's readiness to provide helpful information, efficient check-in and check-out processes and excellent service from the breakfast and restaurant teams. Overall, the hospitable nature of the staff left guests feeling at home, ensuring a memorable and pleasant stay at Hotel Penz West.
Hotel Penz West offers complimentary WiFi throughout the hotel, which is appreciated by many guests. Several reviews highlight the WiFi connection in the rooms as very good with mentions of fast speed and reliable, high-speed service. Guests have noted that the WiFi is available in common spaces as well, adding to the convenience.
However, there are mixed experiences regarding the WiFi quality. Some have found the connection to be powerful and satisfactory, while others reported issues. These include slow speeds, weak signals and stability problems, especially in the rooms. There are suggestions for improvement in the internet connectivity and WiFi reception, indicating that the service could be better.
Overall, while the free WiFi is a valuable amenity, the strength and reliability of the connection vary with room for enhancement to ensure a consistently positive experience for all guests.
Hotel Penz West offers a charming spa experience with a variety of features that guests have found appealing. Highlights include a top-floor location, providing a quiet and private area to unwind. The sauna and Turkish bath, both complimentary, contribute to the overall positive impression. The spa itself is described as lovely with a nice sauna and steam bath adding to its allure. However, some reviews noted issues with maintenance and occasional closures for cleaning. Despite these concerns, the inclusive nature of the spa services remains a notable perk, enhancing the overall guest experience.
Hotel Penz West has garnered positive feedback for its family-friendly features, making it an ideal choice for families of all sizes. Guests have consistently praised the spacious and beautiful family rooms, which comfortably accommodate family members, including little ones. These rooms are noted for being especially suitable and ample for families of four and more.
The hotel's family-focused ambiance is further enhanced by its family-friendly amenities and services, ensuring a welcoming stay for those traveling with children. Guests have appreciated the accessible property, ample parking options and the superb family-friendly service provided by the hotel staff.
Additional perks include free access to the sauna and Turkish bath, which can be enjoyed by the adults while ensuring there are relaxing moments for the whole family. Despite the absence of a bellboy service to assist with luggage and the occasional lack of children's soap packagettes, the consensus among guests suggests that the hotel remains a highly recommended option for family stays.
In conclusion, Hotel Penz West stands out as an excellent choice for family travelers, offering a comfortable and accommodating environment that is well-suited for family members of all ages.
Hotel Penz West receives high praise for its convenient access to nearby ski resorts, making it an excellent choice for ski enthusiasts. The hotel's location offers easy ski access and is in close proximity to popular ski routes. Guests appreciate the ski-friendly environment and find the availability of a ski shuttle to be a significant advantage. Ski storage is a notable feature, providing a practical solution for managing ski equipment. Although one review pointed out a drawback related to ski equipment, the overall feedback emphasizes the hotel's suitability and strong recommendations for skiers.
Hotel Penz West offers amenities and services befitting its four-star rating, ensuring guests enjoy their stay with comfort and luxury typical of high-standard accommodations. The hotel's facilities, including a quality spa and well-equipped amenities like minibars and drinking glasses, contribute to the overall satisfaction of visitors. Guests have highlighted the value for money, emphasizing the competent service and the delightful four-star dining experience, particularly the breakfast, which aligns with four-star expectations. However, there are occasional mentions of the decor being somewhat bland and not entirely matching the elegance expected of a four-star establishment. Despite a few critiques, including some discrepancies in billing and a lack of distinctive style akin to typical airport hotels, the general consensus is that the hotel meets its four-star standards, providing a comfortable stay.
Hotel Penz West in Innsbruck is praised for its impressive accessibility features, making it an excellent option for travelers with disabilities. Guests highlight the hotel's wheelchair-accessible rooms and bathrooms, as well as compliant ADA accommodations that ensure comfort and convenience. The property boasts easy wheelchair access and accessible parking, contributing to its reputation as a fully accessible hotel.
Strategically located, the hotel is about a 10-minute drive from downtown Innsbruck and near the airport, adding to its convenience. The accessibility extends beyond the hotel itself; public transportation is well-configured for ease of access with free public transportation cards provided to guests. The direct bus connections to the city center and the ease of travel via taxis and buses enhance the experience for those relying on public transportation.
For guests traveling by car, the hotel offers good accessibility with ample parking options. Accessibility extends through the entire property, ensuring that guests with disabilities encounter minimal obstacles.
The hotel does fall short in a few areas, such as the absence of a comfortable lounge area and occasional issues with withdrawals, but overall, it stands out for its accessibility features and convenient location.
Nestled in an idyllic setting, Hotel Penz West has garnered acclaim as an ideal destination for honeymooners. With its dedicated honeymoon suite, it provides an enchanting backdrop for couples seeking a romantic stay. Guests frequently recommend the hotel for those celebrating their honeymoon, highlighting its suitability for such a special occasion.
The hotel offers honeymoon-worthy amenities, creating a memorable and luxurious experience for newlyweds. The attention to detail in the honeymoon decor adds an extra touch of romance, making it a perfect retreat for lovebirds. This honeymoon special ambiance fosters an intimate environment, ensuring a distinguished experience that couples cherish.
Overall, Hotel Penz West stands out as a top choice for a romantic honeymoon destination, catering specifically to honeymooners with its tailored services and enchanting atmosphere.
Hotel Penz West provides guests with an inviting, luxurious experience in Innsbruck. Visitors consistently highlight the luxurious accommodations, complete with high-end facilities and luxury amenities. The decor exudes an air of sophistication, contributing to the overall luxurious feel of the property. Guests find the rooms to be particularly lavish, aligning with the high standards expected of a five-star stay. The top-level service further enhances the opulent experience, making this hotel a premier choice for those seeking luxury. While some note a past emphasis on poshness, the current offerings still position Hotel Penz West as a prime luxury destination in Innsbruck.
Hotel Penz West offers a captivating experience for couples seeking a romantic escape. Guests frequently described the stay as a romantic getaway, highlighted by an intimate and romantic atmosphere. The hotel provides perfect settings for couples, such as romantic suites designed to enhance the romantic experience. Dining here also contributes to the romantic ambiance with options that guests found to be ideal for a romantic dining experience. Many were enchanted by the romantic sunset views, which added to the hotel's romantic setting. Overall, Hotel Penz West is praised for delivering a consistently romantic experience that makes it perfect for couples looking to create memorable moments together.
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Location
Positioned on the outskirts of the city, the hotel also enjoys a peaceful setting away from the bustling downtown area. This charming locality features ample greenery, nearby sports facilities and a serene atmosphere, making it an ideal spot for both transit visitors and those wanting to avoid the city's hustle and bustle.
Accessibility is another highlight with good connections to the motorway and on-site parking availability, making it easy for car travelers. Despite being close to the airport, the hotel maintains a quiet environment, ensuring a comfortable stay. For visitors interested in exploring Innsbruck, the efficient bus service provides seamless access to the city's attractions, making Hotel Penz West a well-rounded choice for anyone visiting the region.
Breakfast
The breakfast service starts as early as 5 am, which is highly convenient for early travelers. Reviewers also highlight the efficient and friendly service during breakfast hours, ensuring a pleasant dining experience. Additionally, the spacious terrace offers a delightful setting for guests to enjoy their morning meal.
While the breakfast occasionally received minor critiques related to its cost not being included in the room rate, the vast majority found the experience to be of high value with many echoing sentiments of finding it more than adequate and fulfilling. Overall, the breakfast at Hotel Penz West is a major draw, successfully meeting and often exceeding guest expectations.
Dinner
However, there are notable downsides. Several guests encountered issues such as the restaurant being frequently closed in the evenings or not open at all during their stay. Some also noted that the food quality ranged from bland to mediocre and there were occasional reports of rude and disrespectful waitstaff. The limited menu options and sometimes high prices were points of contention as well. Despite these concerns, the dinner experience was generally met with satisfaction, proving to be a good option for those looking to dine in-house.
Rooms
Several reviewers note the beautiful views from the rooms, particularly those overlooking the mountains, contributing to a pleasant and scenic stay. The sound insulation is often mentioned, ensuring a peaceful environment free from street and airport noise.
Despite all the positive aspects, some guests report issues with room temperature, stating that some rooms can get uncomfortably hot with no adjustable thermostat available. Additionally, a few comments note that rooms on occasion may feel dated or small and there were occasional mix-ups or disappointments with bookings and room assignments.
However, the general consensus is that the rooms are very clean, modern and well-designed, providing a comfortable and pleasant stay close to the city center and airport. The family rooms and apartments receive special mention for their spaciousness and suitability for larger groups, making Hotel Penz West a solid choice for various types of travelers.
Beds
While the beds generally receive high marks for comfort, there are occasional mentions of beds being too firm or a bit noisy. Additionally, the pillows, while usually comfortable, could be fuller for some guests' preferences.
Despite minor criticisms, the overall sentiment regarding the beds at Hotel Penz West is positive, contributing to a pleasant stay experience.
Cleanliness
Staff
The management and support staff are commended for being polite and cooperative with notable mentions of their professionalism and competence. Guests appreciated prompt and friendly communication from the staff, which contributed to a feeling of being well cared for throughout their stay.
Special mentions include the staff's readiness to provide helpful information, efficient check-in and check-out processes and excellent service from the breakfast and restaurant teams. Overall, the hospitable nature of the staff left guests feeling at home, ensuring a memorable and pleasant stay at Hotel Penz West.
Wi-Fi
However, there are mixed experiences regarding the WiFi quality. Some have found the connection to be powerful and satisfactory, while others reported issues. These include slow speeds, weak signals and stability problems, especially in the rooms. There are suggestions for improvement in the internet connectivity and WiFi reception, indicating that the service could be better.
Overall, while the free WiFi is a valuable amenity, the strength and reliability of the connection vary with room for enhancement to ensure a consistently positive experience for all guests.
Spa
Family
The hotel's family-focused ambiance is further enhanced by its family-friendly amenities and services, ensuring a welcoming stay for those traveling with children. Guests have appreciated the accessible property, ample parking options and the superb family-friendly service provided by the hotel staff.
Additional perks include free access to the sauna and Turkish bath, which can be enjoyed by the adults while ensuring there are relaxing moments for the whole family. Despite the absence of a bellboy service to assist with luggage and the occasional lack of children's soap packagettes, the consensus among guests suggests that the hotel remains a highly recommended option for family stays.
In conclusion, Hotel Penz West stands out as an excellent choice for family travelers, offering a comfortable and accommodating environment that is well-suited for family members of all ages.
Ski
4 Star
Accessible
Strategically located, the hotel is about a 10-minute drive from downtown Innsbruck and near the airport, adding to its convenience. The accessibility extends beyond the hotel itself; public transportation is well-configured for ease of access with free public transportation cards provided to guests. The direct bus connections to the city center and the ease of travel via taxis and buses enhance the experience for those relying on public transportation.
For guests traveling by car, the hotel offers good accessibility with ample parking options. Accessibility extends through the entire property, ensuring that guests with disabilities encounter minimal obstacles.
The hotel does fall short in a few areas, such as the absence of a comfortable lounge area and occasional issues with withdrawals, but overall, it stands out for its accessibility features and convenient location.
Honeymoon
The hotel offers honeymoon-worthy amenities, creating a memorable and luxurious experience for newlyweds. The attention to detail in the honeymoon decor adds an extra touch of romance, making it a perfect retreat for lovebirds. This honeymoon special ambiance fosters an intimate environment, ensuring a distinguished experience that couples cherish.
Overall, Hotel Penz West stands out as a top choice for a romantic honeymoon destination, catering specifically to honeymooners with its tailored services and enchanting atmosphere.
Luxury
Romantic
No, Hotel Penz West doesn't have any pool.
Yes, a spa is available at Hotel Penz West.
No, Hotel Penz West doesn't allow dogs.
Yes, parking facilities are available at Hotel Penz West.
Yes, Hotel Penz West has a gym.
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