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Summary of reviewsNestled in West Los Angeles, Best Western Royal Palace Inn & Suites is praised for its strategic central location, providing easy access to key attractions like Santa Monica, Downtown, and UCLA. Guests appreciate the hotel's convenience to public transport, while also enjoying a tranquil yet central environment in a safe neighborhood. The staff, especially Kevin, receive accolades for their friendly and helpful service. The cleanliness of the hotel is consistently commended, contributing to an overall pleasant stay. While the hotel reflects signs of age, its functional and tidy rooms, enhanced by spaciousness and comfortable beds, offer a cozy atmosphere. Families are well catered to, with large suites providing ample space, and there's a pool to enjoy. The breakfast experience stands out, offering a generous selection that exceeds expectations for an affordable hotel, with attentive staff ensuring cleanliness and quick replenishment. The Wi-Fi is reliable and enhances guests' experiences, while parking, although tight, is reasonably priced for the area. Despite accessibility challenges like narrow parking spaces and no elevator, the overall experience remains satisfying, as guests enjoy amenities such as a heated jacuzzi and proactive staff service. The hotel offers a dependable three-star level stay with satisfactory facilities for visitors, particularly families, seeking comfort and affordability during their Los Angeles exploration. Show more
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Hotel with Parking
The hotel provides parking for a nominal fee of $10.00 plus tax per day, offering both outdoor parking and accessible parking spaces. Valet parking is also available on-site, adding convenience for guests.
Accessible Hotel
The hotel offers accessible parking, and its public spaces are accessible, and include accessible dining tables and reception desk. The hotel offers accessible rooms that meet ADA standards.
Hotel with Rooms With Jacuzzi / Hot-tub
Located in Los Angeles, the Best Western Royal Palace Inn & Suites offers jacuzzi suites for a relaxing stay in the city. Its central location makes it a convenient choice for exploring the area.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
King Room - Non-SmokingOffering free WiFi, this air-conditioned room offers a microwave and a refrigerator. It includes a satellite TV, a work desk and a private bathroom.
Deluxe Queen SuiteOffering free WiFi, this air-conditioned premium suite offers 2 queen beds, a microwave and a refrigerator. It includes a satellite TV, a seating area with a sofa, a work desk and a private bathroom.
Queen Room - Non-SmokingOffering free WiFi, this air-conditioned room offers a microwave and a refrigerator. It includes a satellite TV, a work desk and a private bathroom.
Queen Suite with Sofa BedOffering free WiFi, this air-conditioned suite offers a microwave and a refrigerator. It includes a satellite TV, a work desk, a seating area with a sofa and a private bathroom.
Queen Suite with JacuzziOffering free WiFi and a relaxing spa bath, this air-conditioned suite offers a microwave and a refrigerator. It includes a satellite TV, a work desk and a private bathroom.
Queen SuiteOffering free WiFi, this air-conditioned suite offers a microwave and a refrigerator. It includes a satellite TV, a work desk and a private bathroom.
Queen Room with Two Queen Beds - Non-SmokingThis air-conditioned quadruple room includes a TV with cable channels, a private bathroom as well as a patio. The unit offers 2 beds.
King Suite with BalconyThis air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom.
Queen Room with Roll-In Shower - Mobility Accessible/Non-SmokingThe air-conditioned double room offers a tea and coffee maker, a wardrobe and heating. The unit has 1 bed.
Queen Room with Bath Tub - Mobility Accessible/Non-SmokingThis air-conditioned double room features a tea and coffee maker and heating. The unit offers 1 bed.
Queen Room - Pet Friendly/Non-SmokingThe double room offers a tea and coffee maker. The unit has 1 bed.
Suite with Two Queen Beds and Balcony - Pet Friendly/Non-SmokingGuests can make the most of a terrace and a balcony.
Guest Reviews
7.7
Good
Location
Nestled in West Los Angeles, the Best Western Royal Palace Inn & Suites boasts a strategically central location, offering guests easy access to many of the city's highlights. The convenience of being very close to metro and bus stops allows travelers to navigate Los Angeles effortlessly, with key attractions and bustling areas like Santa Monica and Downtown just minutes away. The location is particularly favorable for those visiting UCLA and other nearby landmarks, providing proximity to educational hubs and medical centers like UCLA Medical Center and Ronald Reagan Hospital.
Guests appreciate the tranquil yet central environment, as the hotel is situated in a safe and quiet neighborhood. This makes it ideal for both relaxed getaways and quick trips to Santa Monica's beaches or Beverly Hills' shopping areas. Parking is convenient and guarded, making it accessible for visitors driving in from Los Angeles International Airport or cruising down the I405 freeway.
While the hotel's age might be noticeable, its superb location compensates, offering unbeatable accessibility to golf courses, shopping areas, and Santa Monica Pier by various modes of transportation including car, metro, and subway. The abundance of Japanese restaurants and supermarkets nearby is an added bonus for international guests seeking a taste of home.
Overall, guests can expect excellent support from friendly staff, with Kevin frequently noted for his helpful recommendations on local attractions and dining. The convenient yet serene location, combined with clean, comfortable accommodations, proves a popular choice for individuals exploring the vast cityscape of Los Angeles.
Breakfast
The breakfast experience at Best Western Royal Palace Inn & Suites offers a generally positive impression with various aspects to appreciate. Guests consistently praise the generous selection and delicious flavors, highlighting that the breakfast far exceeds expectations for an affordable hotel. The offerings are described as abundant, with a variety of options including scrambled eggs, sausages, cereals, bread, fruits, pancakes, bagels, muffins, and both hot and cold selections. This ensures something satisfying for everyone’s morning preference.
The breakfast, which is included in the stay, is repeatedly lauded for its completeness and freshness, providing a hearty start to the day with typically American choices. Reviews note the early availability from 7 to 9 am as convenient, although some mention the breakfast being quite basic with limited daily changes. The setting is comfortable and spacious, with attentive staff ensuring cleanliness and quick replenishment of food items. The presence of a pancake machine and fresh fruit adds to the experience, making it a delightful feature for many visitors.
Despite calls for a refresh in decor, and the use of disposable plastic cutlery, the breakfast is considered a highlight of the hotel stay. The plentiful and varied offerings make it more than satisfactory, ensuring guests leave with full stomachs and content spirits, complemented by timely and efficient service from the staff. Overall, guests find the breakfast at Best Western Royal Palace Inn & Suites to be a valuable addition to their stay, and a fulfilling way to begin their day.
Rooms
The reviews for the Best Western Royal Palace Inn & Suites in Los Angeles highlight the spaciousness and cleanliness of the rooms as major positives. Guests frequently mention that the rooms are well-sized, with many enjoying the extra space provided by separate living areas or terraces. There are particularly favorable comments about the family suites, which comfortably accommodate larger groups. Visitors are pleased with the amenities such as microwaves, refrigerators, and coffee machines, noting that they help enhance their stay. The beds are often cited as comfortable, contributing to a restful night's sleep. Despite the hotel’s vintage style, it is generally perceived as well-maintained and tidy, offering guests a cozy and comfortable atmosphere. However, some reviews indicate areas for improvement, mentioning that certain aspects of the rooms could benefit from remodeling, and bathrooms are occasionally described as cramped. Overall, the consensus is that guests enjoy a pleasant and comfortable experience, making it a good choice for those seeking spacious accommodations with convenient amenities.
Beds
The guest reviews for Best Western Royal Palace Inn & Suites highlight the consistently positive experiences with the hotel's beds. Many guests found the beds to be superbly comfortable, often describing them as super comfy and providing a great night's sleep. The bedding is frequently noted as good, contributing to the overall comfort. In addition to comfortable beds, the rooms themselves are often described as clean, enhancing the restful atmosphere. A few reviews indicated that the mattresses could be cleaner or fresher, and some found the beds too soft or not entirely comfortable, but these remarks were less common. Overall, the beds at this hotel have clearly contributed to a satisfying stay for most guests, offering both comfort and cleanliness.
Cleanliness
The 'Best Western Royal Palace Inn & Suites' consistently receives high praise for its commendable cleanliness. Guests frequently highlight the hotel's clean and comfortable rooms, which are well-maintained and spacious enough to meet various needs. The property, including the breakfast area and overall facilities, is recognized for its high level of cleanliness, which contributes to a pleasant stay. Visitors appreciate the fluffy towels and functional amenities, noting that everything in the rooms works perfectly.
In addition to cleanliness, the hotel is appreciated for its peaceful environment, creating a quiet space for rest and relaxation. The staff receives accolades for their friendliness, accommodating nature, and excellent service, with the housekeeping team maintaining cleanliness diligently, often cleaning rooms daily to ensure customer satisfaction.
While some guests mention that the hotel shows signs of age, with areas described as worn, this does not detract significantly from the overall cleanliness and comfort. The value for money is highlighted, with convenient location perks such as proximity to bus and metro stops. Overall, the 'Best Western Royal Palace Inn & Suites' offers a clean, comfortable, and efficient stay, making it a reliable choice for travelers.
Staff
Best Western Royal Palace Inn & Suites is notable for its exceptional staff, consistently praised for their friendliness, helpfulness, and attentiveness in providing excellent service. Many guests highlight the warm, welcoming atmosphere created by the team, ensuring that everyone feels comfortable and at home during their stay. The staff is frequently described as courteous, kind, and responsive, with several standout mentions of manager Fred and Mrs. Paula, who are repeatedly noted for their efficiency and especially accommodating nature.
The reception staff, including Fred and Kevin, have been commended for their expeditious and caring approach, offering outstanding service that leaves a lasting impression on guests. The availability and dedication of the staff in meeting guests' needs is evident, with several reviews mentioning their proactive nature in going above and beyond, even offering additional amenities like shower facilities after a long day out.
Throughout various interactions, whether at the front desk, in the breakfast area, or during room service, the staff's commitment to high standards of customer care is clear. The cleaning and breakfast teams are also appreciated for maintaining thoroughness and helpfulness, contributing to a positive overall experience. Guests consider the staff the best part of the hotel, ensuring a seamless and pleasant stay, whether it's through kind greetings, quick responses, or thoughtful attention to detail.
Wi-Fi
The Best Western Royal Palace Inn & Suites receives positive feedback from guests regarding its Wi-Fi services. Many travelers appreciate the reliable and good Wi-Fi connection, often highlighting the absence of issues and satisfactory speed. The internet was described as both fast and comfortable, enhancing the overall guest experience. Additionally, reliable management ensures that the Wi-Fi consistently meets guests' needs, allowing them to enjoy complimentary access without concern. Despite occasional mentions of instability, the general sentiment points to a solid and dependable internet service.
Parking
The parking situation at Best Western Royal Palace Inn & Suites is a mix of convenience and challenges. Guests appreciate the availability of private onsite parking for a competitive rate of $11 per day, which is considered reasonable for the LA area. For some, this offers an affordable option with a safe and convenient location close to major attractions like UCLA. While the parking spaces are in an underground garage, many find them tight and narrow, posing a difficulty especially for larger vehicles. Maneuvering within the parking area can be challenging due to its limited space and narrow entrances. Despite these constraints, guests have shared positive experiences with hotel staff who, at times, accommodate parking or waive fees when space is scarce. Overall, while parking is not without its difficulties, the hotel offers a workable solution for visitors looking for convenient, albeit tight, parking options in an urban setting.
Family
The Best Western Royal Palace Inn & Suites stands out as a delightful option for families visiting the area. The hotel offers extensive accommodations with large rooms and suites that boast separate bedrooms, catering perfectly to families. Rooms designed to host up to five people provide the much-needed comfort with various sleeping arrangements including pull-out beds and multiple double beds. Families appreciate the ample space, especially the rooms with balconies and small living rooms.
The hotel exudes a family-friendly atmosphere, emphasizing comfort and hospitality that both adults and children enjoy. The staff is noted as being very attentive and welcoming, ensuring a pleasant stay for guests. Cleanliness and maintenance of the premises are also highlighted positively, adding to the convenience of staying here.
On-site facilities include a pool where families can enjoy a fun time together, contributing to a truly kid-friendly environment. Generous breakfast options and reasonable pricing make it a practical choice for families on a budget seeking a comfortable and enjoyable stay while exploring Los Angeles. This hotel manages to blend affordability with a homely touch, making it a favorable recommendation for visitors needing a relaxed family stay.
3 Star
Best Western Royal Palace Inn & Suites offers a modest yet functional experience for travelers seeking a reliable stay. While the property shows signs of aging and could benefit from modernization, it remains well-maintained and serves its purpose effectively. The hotel, though basic, provides a comfortable and quiet environment with everything in working order. Guests appreciate its beautiful yet understated charm at a three-star level and find it satisfactory for the location. Though it may not exude luxury, it meets essential needs, and many express a willingness to return, underscoring its dependable nature despite requiring a refresh.
Rooms with Jacuzzi / Hot-Tub
At the Best Western Royal Palace Inn & Suites, guests have expressed satisfaction with the hotel's jacuzzi and hot tub amenities. The heated jacuzzi, accessible until 9 PM, has been described as a pleasant part of their stay, alongside the pool facilities. Guests enjoyed using these amenities, highlighting the operational jacuzzi as a positive feature during their visit. The hot tub was noted to be nice, and there are loungers available by the jacuzzi for added relaxation. Overall, the jacuzzi and hot tub contribute to an enjoyable and relaxing experience at this hotel.
Accessible
The Best Western Royal Palace Inn & Suites provides a convenient location for guests, offering good access to public transportation and close proximity to popular attractions like the beach and Universal Studios. Situated near the freeway and metro rail, it is easy for visitors to explore various parts of the city. However, some accessibility concerns are present. While there is a wheelchair-accessible room available, the lack of an elevator and parking challenges may pose some difficulties. Additionally, the hotel's shower facilities could benefit from renovation, and the absence of support bars near the toilet might be inconvenient for some guests. Despite these issues, the surrounding area is generally considered safe for visitors.
Yes, Best Western Royal Palace Inn & Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Royal Palace Inn & Suites.
Yes, Best Western Royal Palace Inn & Suites welcomes dogs.
Yes, parking facilities are available at Best Western Royal Palace Inn & Suites.
Yes, Best Western Royal Palace Inn & Suites has a gym.