Comfort Inn & Suites Mt Laurel-Philadelphia

Mount Laurel 39.92889000, -74.96070000 , 350 Century Parkway (Show on Map)
6.7
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsComfort Inn & Suites Mt Laurel-Philadelphia enjoys a prime location that garners frequent acclaim from its guests. Strategically positioned near major highways and just a short drive from Philadelphia, the hotel provides easy access for travelers looking to explore the city's attractions. The surrounding area features a variety of convenient amenities, including grocery stores, restaurants, and retail options like Walmart, enhancing the overall stay experience. The hotel also offers uncomplicated access to major routes, making it an ideal stop for long road trips, offering a comfortable and clean respite.

Breakfast at the hotel is a highlight, with guests praising the diverse selection and quality of food. The breakfast includes both hot and cold options, such as waffles and oatmeal, and is served by polite and attentive staff, contributing to a welcoming start to the day. Although some mention limited variety and early closing times, the breakfast is generally seen as a valuable part of the stay.

Guests commend the hotel's rooms for their cleanliness, spaciousness, and quietness. Features like in-room fridges and large televisions add to the comfort, and the staff's friendliness and professionalism receive high marks. However, some guests note areas for improvement, including occasional odors and bathroom conditions, but these do not significantly detract from the overall experience.

Cleanliness across the hotel is generally praised, with housekeeping maintaining tidy rooms and common areas. While the dining area and laundry facilities also receive positive remarks, some guests have pointed out issues such as dirty bathrooms and stained linens, suggesting room for improvement.

The staff at Comfort Inn & Suites stand out for their friendliness and dedication to guest satisfaction. The front desk team, in particular, receives frequent accolades for their welcoming and helpful nature. Despite a few isolated complaints, the staff's efforts to provide exceptional service are consistently appreciated.

Regarding the beds, opinions are divided. Many guests find them comfortable, with clean sheets and pillow-top mattresses providing a cozy sleeping environment. However, some guests report older beds and discomfort, suggesting that updating the mattresses could enhance the overall guest experience.

Overall, Comfort Inn & Suites Mt Laurel-Philadelphia presents a generally positive experience, with strong praise for its location, breakfast, staff, and cleanliness. While there are areas for improvement, especially with bed quality and some maintenance issues, the hotel offers good value and a solid choice for travelers in the area.
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Categories
Dog Friendly Hotel
This hotel is pet friendly.

Business Hotel
This hotel provides comfortable accommodations and essential business amenities. It offers services suitable for business travelers.

Hotel with Parking
Comfort Inn & Suites often provide complimentary parking. The parking area is well-lit and easily accessible, suitable for all types of vehicles.

Accessible Hotel
Accessible rooms are available at this hotel, including options with one King Bed and two Queen Beds. Some accessible rooms feature roll-in showers, while others have bathtubs with grab bars. Handicapped rooms/facilities are provided.

3-Star Hotel
This hotel offers essential amenities such as free breakfast and Wi-Fi. It is a practical choice for budget-conscious travelers.

Hotel for Honeymoon

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Gym

Room Types
Standard Double Room with Two Double Beds - Non Smoking The quadruple room is furnished with a desk and a seating area. The unit offers 2 beds.

Standard King Room - Non Smoking The double room is furnished with a desk and a seating area. The unit has 1 bed.

Standard King Room with Sofa Bed - Non Smoking The quadruple room is furnished with a desk and a seating area. The unit has 2 beds.

King Suite with Sofa Bed - Non Smoking The suite is furnished with a desk and a seating area and offers a tea and coffee maker and a sofa. The unit offers 2 beds.

Double Room with Two Double Beds - Accessible/Non Smoking The quadruple room is furnished with a desk and a seating area. The unit has 2 beds.

King Room with Sofabed and Roll-In Shower - Accessible/Non Smoking The quadruple room is furnished with a desk and a seating area and provides a tea and coffee maker and a sofa. The unit offers 2 beds.

King Suite with Tub - Accessible/Non Smoking The suite is furnished with a desk and a seating area. The unit offers 1 bed.

King Room with Roll-In Shower - Accessible/Non Smoking The double room is furnished with a desk and a seating area. The unit offers 1 bed.

Guest Reviews
6.7
Rated
Location
Nestled in Mt Laurel, the Comfort Inn & Suites boasts a prime location that repeatedly earns praise from its guests. The hotel is strategically positioned near major highways, offering easy access for travelers, and conveniently close to Philadelphia, making it a practical choice for those planning to explore the city's attractions. A short drive brings guests right into the heart of Philly, with some noting that the journey takes just 20 minutes to reach the city center.

Surrounding the hotel is a vibrant selection of amenities, including grocery stores, restaurants, and retail options like Walmart, perfect for meeting any last-minute needs or enjoying nearby dining opportunities. The convenience of having a bus stop nearby adds to the accessibility for guests wanting to venture out without driving.

Visitors appreciate the ease with which they can find the hotel, highlighting its uncomplicated access to Route 95 and the New Jersey Turnpike. This makes it an ideal stop-over for those on long road trips, with many emphasizing its role as a comfortable and clean respite along their journey.

Besides the location, guests appreciate the complementary breakfast, which provides a good start to the day, and the reasonable pricing that fits well with budget considerations. The hotel offers a comfortable lodging experience with the necessary amenities such as in-room fridges that cater to snack and meal storage needs, enhancing the overall convenience for guests.

In essence, Comfort Inn & Suites Mt Laurel-Philadelphia stands out for its great location, which is hailed as convenient, easy to find, and surrounded by all the essentials a traveler might require. The combination of location, reasonable rates, cleanliness, and complimentary breakfast makes it a well-rounded choice for those visiting or passing through the area.

Breakfast
Travelers staying at the Comfort Inn & Suites Mt Laurel-Philadelphia frequently express high praise for the breakfast experience provided. Many guests highlight the diverse selection of offerings, including staples like yogurt, cereal, toast, bagels, muffins, fresh fruit, waffles, and an array of beverages such as coffee and a variety of juices. The breakfast is often described as delicious and includes a good mix of both hot and cold options, with the waffles and oatmeal particularly noted as warm and satisfying.

Guests commend the breakfast setting, emphasizing an enjoyable setup with polite and attentive staff who ensure a pleasant dining experience each morning. The breakfast room staff, in particular, are appreciated for their efforts to go above and beyond, adding to the welcoming atmosphere. Despite some mentions of limited variety and early closing times, many find the breakfast offerings to meet or even exceed expectations, providing great value for the price. The convenient access to breakfast, as part of a pleasant and comfortable hotel stay, leaves a favorable impression on visitors.

Rooms
Visitors to the Comfort Inn & Suites Mt Laurel-Philadelphia frequently praise the cleanliness and spaciousness of the hotel's rooms. Many guests note that the separate sitting area adds a touch of convenience, contributing to an overall comfortable stay. The rooms are also appreciated for being quiet, with functional air conditioning and large televisions enhancing the experience. The friendliness and helpfulness of the staff receive commendation, with many guests highlighting their positive interactions. The rooms, equipped with amenities like in-room refrigerators, provide good value, especially given the complimentary breakfast available to guests.

However, some feedback points out areas where improvement is needed, such as occasional musty odors or less-than-perfect bathroom conditions. While many guests find the beds comfortable, a few mention concerns regarding mattress comfort. Despite these minor drawbacks, the hotel often meets the basics of cleanliness and affordability, while thoughtful customer service further ensures a satisfactory guest experience.

Beds
When it comes to the beds at Comfort Inn & Suites Mt Laurel-Philadelphia, the feedback is mixed. On the positive side, many guests found the beds to be comfortable, often highlighting the presence of pillow-top mattresses and clean sheets. These amenities, combined with well-maintained surroundings, provide a cozy experience for travelers looking to unwind after a day exploring the area. Guests who prefer a firm mattress appreciated the option available here.

However, other guests reported a less pleasant experience, describing beds that felt old, squeaky, and in need of replacement. Some noted discomfort due to hard or lumpy mattresses, creating an inconsistent experience for visitors depending on the room. While some found comfort in their beds, others felt they fell short of expectations, indicating that the hotel might benefit from updating its bedding to ensure a consistently pleasant sleep experience for all guests.

Cleanliness
When it comes to cleanliness, the 'Comfort Inn & Suites Mt Laurel-Philadelphia' presents a mixed bag of experiences according to guest reviews. On the bright side, many visitors were pleased with the cleanliness of their rooms and common areas, frequently describing the hotel as clean, very clean, or even immaculately clean. The polite and courteous staff received several accolades for maintaining a tidy environment, with housekeeping being especially praised for well-kept rooms and spotless arrivals.

The dining area and cafeteria also earned positive remarks for their cleanliness, enhancing the breakfast experience for guests. Similarly, the laundry facilities were noted for their updated, clean washers, and the hallways were consistently maintained.

However, not all reviews were favorable. Several guests pointed out issues with cleanliness, particularly mentioning dirty bathrooms, mold, and dust. Complaints included peeling bathtubs, clogged drains, hair in beds and bathrooms, and stains on sheets. Some felt these issues detracted from the overall experience, stating that cleanliness needed improvement and was at times less than desirable.

In conclusion, while many guests enjoyed a clean and comfortable stay, there remains room for improvement to ensure a consistently positive experience for all visitors.

Staff
Comfort Inn & Suites Mt Laurel-Philadelphia consistently garners positive feedback regarding its staff, which is often described as friendly and accommodating. Guests frequently praise the professionalism and helpfulness of the team, with many noting the exceptional customer service they received. The front desk staff, in particular, stand out for their welcoming and attentive nature, with several mentions of specific team members going above and beyond to ensure a comfortable stay. Despite a few isolated incidents of dissatisfaction, overall impressions indicate that every employee, from morning to evening shifts, is committed to delivering courteous service with a smile. Their responsiveness and kindness during stressful times, as well as their ability to handle room changes efficiently, are also highlighted. This committed and caring staff has left a lasting positive impression on many visitors.

3 Star
Nestled in the Mt Laurel-Philadelphia area, Comfort Inn & Suites offers a mixed experience for travelers seeking a comfortable stay. The hotel shines with its exceptionally nice staff, who are dedicated to enhancing the guest experience. The rooms are consistently clean, reflecting the staff's attention to detail, and the hotel provides a range of appealing amenities, including complimentary Wi-Fi, breakfast, and parking, which add value to the overall stay. Guests appreciate the peaceful atmosphere that creates a welcoming retreat. However, there are areas in need of improvement, such as housekeeping ensuring an adequate number of towels and some parts of the hotel requiring refreshing and a fresh coat of paint. While the hotel has its commendable aspects, it maintains an average rating, indicating that there's room for further enhancement.


No, Comfort Inn & Suites Mt Laurel-Philadelphia doesn't have any pool.

No, a spa isn't available at Comfort Inn & Suites Mt Laurel-Philadelphia.

Yes, Comfort Inn & Suites Mt Laurel-Philadelphia welcomes dogs.

Yes, parking facilities are available at Comfort Inn & Suites Mt Laurel-Philadelphia.

Yes, Comfort Inn & Suites Mt Laurel-Philadelphia has a gym.

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