SureStay Plus Hotel by Best Western Roanoke Rapids I-95
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Summary of reviewsThe SureStay Plus Hotel by Best Western Roanoke Rapids I-95 is highly praised for its prime location just off Interstate 95, providing convenience for travelers and easy access to local amenities while being situated in a quiet and safe environment near a police station.
Guests have mixed feelings about the breakfast with many appreciating the inclusion of hot selections and clean dining areas. However, there are suggestions for more variety and improvements in freshness and quality.
The rooms receive both positive and negative reviews. Many enjoy the spaciousness, comfort and updated features of the remodeled rooms, particularly the comfortable beds. Nonetheless, issues such as cleanliness, maintenance problems and the occasional presence of insects detract from some guests' experience.
Cleanliness feedback is similarly divided. While numerous guests commend the immaculate and well-maintained rooms, others report significant issues like mold, dust and dirty bathrooms with some even encountering insects.
The hotel staff earns glowing reviews for their friendliness, professionalism and helpfulness, particularly the front desk and breakfast staff. A few negative interactions are mentioned but are notably rare.
Free wifi is available, although experiences with connectivity are mixed, ranging from good quality to intermittent connections. Beds generally receive positive remarks for comfort, but there are occasional complaints about saggy mattresses and dirty linens.
For those traveling with pets, the hotel is recognized for its dog-friendly facilities, including amenities catering specifically to pets and supportive staff, making it a pleasant place for both dogs and their owners. A $20 fee applies for bringing a dog.
In summary, the SureStay Plus Hotel by Best Western Roanoke Rapids I-95 offers a convenient location and friendly service with comfortable, dog-friendly accommodations, though improvements in breakfast variety and room cleanliness could enhance the overall guest experience.
Categories
Guests have mixed feelings about the breakfast with many appreciating the inclusion of hot selections and clean dining areas. However, there are suggestions for more variety and improvements in freshness and quality.
The rooms receive both positive and negative reviews. Many enjoy the spaciousness, comfort and updated features of the remodeled rooms, particularly the comfortable beds. Nonetheless, issues such as cleanliness, maintenance problems and the occasional presence of insects detract from some guests' experience.
Cleanliness feedback is similarly divided. While numerous guests commend the immaculate and well-maintained rooms, others report significant issues like mold, dust and dirty bathrooms with some even encountering insects.
The hotel staff earns glowing reviews for their friendliness, professionalism and helpfulness, particularly the front desk and breakfast staff. A few negative interactions are mentioned but are notably rare.
Free wifi is available, although experiences with connectivity are mixed, ranging from good quality to intermittent connections. Beds generally receive positive remarks for comfort, but there are occasional complaints about saggy mattresses and dirty linens.
For those traveling with pets, the hotel is recognized for its dog-friendly facilities, including amenities catering specifically to pets and supportive staff, making it a pleasant place for both dogs and their owners. A $20 fee applies for bringing a dog.
In summary, the SureStay Plus Hotel by Best Western Roanoke Rapids I-95 offers a convenient location and friendly service with comfortable, dog-friendly accommodations, though improvements in breakfast variety and room cleanliness could enhance the overall guest experience.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
The SureStay Plus Hotel by Best Western Roanoke Rapids I-95 boasts a remarkably convenient and accessible location, nestled just off Interstate 95. Guests repeatedly appreciate its prime position, making it an ideal stopover for travelers, whether heading north or south. The hotel is praised for its effortless access to the highway, ensuring a smooth arrival and departure experience. The proximity to the interstate also places guests within easy reach of local amenities, including food outlets, stores and even a gas station.
The geographical positioning is not only beneficial for travel convenience but also provides a quiet environment, as it is slightly removed from heavy traffic areas. Safety is an added advantage with a police station located right across the street.
In summary, the SureStay Plus Hotel by Best Western Roanoke Rapids I-95 is highly favored for its excellent location, balancing ease of access and a peaceful setting.
The breakfast experience at SureStay Plus Hotel by Best Western Roanoke Rapids I-95 has gathered varied opinions from guests. Many found the breakfast to be good with some guests even describing it as great or wonderful, particularly appreciating the presence of hot selections and clean dining areas. Several guests noted the pleasant experience of a warm breakfast included in their stay, highlighting it as a nice bonus. A few mentioned impressive buffet-style setup and real food offered, indicating a positive impression of the breakfast quality sometimes.
Yet, there were common observations about the breakfast being just okay or typical of a standard continental breakfast. Reviews frequently mentioned that the variety could be improved with calls for more fruit, additional options and a waffle maker. Some guests were disappointed, citing limited choices and instances where breakfast items were out of stock or not tasty. A few reviews pointed out the lack of freshness in items like eggs and meat.
In essence, while the breakfast generally suffices for a decent start to the day, some guests believe it could benefit from enhanced variety and quality improvements.
The rooms at SureStay Plus Hotel by Best Western Roanoke Rapids I-95 have garnered mixed feedback from guests. On the positive side, many guests have praised the spaciousness, comfort and cleanliness of their rooms. Several rooms were noted to be recently remodeled and had updated features, making stays enjoyable for some visitors. The comfortable beds were a highlight, providing a good night's rest and some rooms offered a quiet atmosphere, enhancing the overall experience.
However, several reviews point to areas needing improvement. Cleanliness issues were frequently mentioned with complaints about mold, musty odors and dirty floors being common. Some guests encountered maintenance problems such as broken fixtures, damp sheets and malfunctioning air conditioning. The presence of insects in some rooms and a need for thorough deep cleaning were also highlighted. Additionally, the outdated appearance of the rooms and a few instances of poor customer service negatively impacted some visitors' stays.
In summary, while the hotel offers comfortable, spacious and updated rooms to certain guests, improvements in cleanliness, maintenance and customer service could significantly enhance the overall guest experience.
The beds at SureStay Plus Hotel by Best Western Roanoke Rapids I-95 have garnered a variety of comments from guests. Generally, many visitors found the beds to be extremely comfortable with several reviews emphasizing how comfy and very comfortable they were. Positive remarks highlight that a significant number of guests enjoyed a restful experience thanks to the quality of the beds.
However, not all feedback was glowing. Some guests encountered issues like saggy and uncomfortable mattresses, while others mentioned the bed linens were extremely dirty or had not been changed, leading to visible crumbs. Specific complaints also included beds being too soft, mold on bed skirts and old, worn sheets.
Despite a portion of guests finding certain beds to be less than satisfactory, the overall perception leans towards a comfortable sleeping arrangement with many guests appreciating the comfort provided by the hotel beds.
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 has received mixed feedback regarding cleanliness from guests. On the positive side, many reviewers praised the hotel for having clean and updated rooms, noting that rooms were very clean, neat, spotless and even immaculate in some instances. Guests appreciated the general cleanliness and upkeep of their rooms and also mentioned that everything was in working order.
However, a noticeable number of reviews highlighted significant issues. There were frequent complaints about dirty bathrooms, mold, dust and stained linens. Many guests reported finding hair in bathtubs, trash left behind from previous guests and an unpleasant odor in rooms that ranged from musty to moldy. Structural issues such as rusty shower heads, broken lamps and malfunctioning bathroom lights were also commonly cited. Moreover, some guests discovered insects and cockroaches in their rooms, which contributed to a poor experience.
Overall, while some guests had positive experiences praising the cleanliness of their rooms, others encountered considerable cleanliness and maintenance issues that detracted from their stay.
The staff at the SureStay Plus Hotel by Best Western Roanoke Rapids I-95 has received overwhelmingly positive feedback from guests. Numerous reviews highlight the friendliness and helpfulness of the front desk personnel, often describing them as accommodating and polite. Guests frequently reported an easy check-in and check-out process with specific mentions of pleasant interactions with staff members like Ms. Debbie and Rhonda, who were noted for their professionalism and accommodating nature.
The breakfast staff also earned praise for their efficiency. Housekeeping staff received commendations for their diligence and quick service, although there were a few comments about needing more attention to detail in cleaning.
Despite the overall positive sentiment, a handful of reviews mentioned less favorable experiences. A few guests reported encounters with unfriendly or unresponsive staff and there were isolated incidents where guests felt their concerns were not adequately addressed.
Overall, the majority of reviews reflect a positive impression of the hotel staff, emphasizing their friendliness, helpfulness and professionalism as stand-out qualities.
The SureStay Plus Hotel by Best Western Roanoke Rapids I-95 offers guests free wifi, which many have found to be useful and of good quality. However, experiences with the wifi seem to vary. Several guests reported good connectivity, while others encountered issues such as intermittent service or were unable to connect at all. The mixed feedback suggests that while the hotel provides complimentary wifi, the reliability of the service can be inconsistent.
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 offers excellent accommodations for guests traveling with dogs. The hotel prides itself on being dog-friendly with facilities and amenities that cater specifically to pets. Guests praised the easy access areas for taking dogs outside and the welcoming environment for dogs throughout the property. The pool area is also noted to be accommodating for dogs, which adds an additional level of convenience and enjoyment for pet owners. While there is a $20 fee for bringing a dog, the overall environment makes it a nice place for dogs, ensuring that both pets and their owners have a comfortable stay. The staff is often highlighted for being very nice and supportive in maintaining this dog-friendly atmosphere.
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Location
The geographical positioning is not only beneficial for travel convenience but also provides a quiet environment, as it is slightly removed from heavy traffic areas. Safety is an added advantage with a police station located right across the street.
In summary, the SureStay Plus Hotel by Best Western Roanoke Rapids I-95 is highly favored for its excellent location, balancing ease of access and a peaceful setting.
Breakfast
Yet, there were common observations about the breakfast being just okay or typical of a standard continental breakfast. Reviews frequently mentioned that the variety could be improved with calls for more fruit, additional options and a waffle maker. Some guests were disappointed, citing limited choices and instances where breakfast items were out of stock or not tasty. A few reviews pointed out the lack of freshness in items like eggs and meat.
In essence, while the breakfast generally suffices for a decent start to the day, some guests believe it could benefit from enhanced variety and quality improvements.
Rooms
However, several reviews point to areas needing improvement. Cleanliness issues were frequently mentioned with complaints about mold, musty odors and dirty floors being common. Some guests encountered maintenance problems such as broken fixtures, damp sheets and malfunctioning air conditioning. The presence of insects in some rooms and a need for thorough deep cleaning were also highlighted. Additionally, the outdated appearance of the rooms and a few instances of poor customer service negatively impacted some visitors' stays.
In summary, while the hotel offers comfortable, spacious and updated rooms to certain guests, improvements in cleanliness, maintenance and customer service could significantly enhance the overall guest experience.
Beds
However, not all feedback was glowing. Some guests encountered issues like saggy and uncomfortable mattresses, while others mentioned the bed linens were extremely dirty or had not been changed, leading to visible crumbs. Specific complaints also included beds being too soft, mold on bed skirts and old, worn sheets.
Despite a portion of guests finding certain beds to be less than satisfactory, the overall perception leans towards a comfortable sleeping arrangement with many guests appreciating the comfort provided by the hotel beds.
Cleanliness
However, a noticeable number of reviews highlighted significant issues. There were frequent complaints about dirty bathrooms, mold, dust and stained linens. Many guests reported finding hair in bathtubs, trash left behind from previous guests and an unpleasant odor in rooms that ranged from musty to moldy. Structural issues such as rusty shower heads, broken lamps and malfunctioning bathroom lights were also commonly cited. Moreover, some guests discovered insects and cockroaches in their rooms, which contributed to a poor experience.
Overall, while some guests had positive experiences praising the cleanliness of their rooms, others encountered considerable cleanliness and maintenance issues that detracted from their stay.
Staff
The breakfast staff also earned praise for their efficiency. Housekeeping staff received commendations for their diligence and quick service, although there were a few comments about needing more attention to detail in cleaning.
Despite the overall positive sentiment, a handful of reviews mentioned less favorable experiences. A few guests reported encounters with unfriendly or unresponsive staff and there were isolated incidents where guests felt their concerns were not adequately addressed.
Overall, the majority of reviews reflect a positive impression of the hotel staff, emphasizing their friendliness, helpfulness and professionalism as stand-out qualities.
Wi-Fi
Dog Friendly
No, SureStay Plus Hotel by Best Western Roanoke Rapids I-95 doesn't have any pool.
No, a spa isn't available at SureStay Plus Hotel by Best Western Roanoke Rapids I-95.
Yes, SureStay Plus Hotel by Best Western Roanoke Rapids I-95 welcomes dogs.
Yes, parking facilities are available at SureStay Plus Hotel by Best Western Roanoke Rapids I-95.
Yes, SureStay Plus Hotel by Best Western Roanoke Rapids I-95 has a gym.
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