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Grand Hotel Salerno

Salerno , Lungomare Clemente Tafuri, 1 (Show on Map)

6.6

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGrand Hotel Salerno has been positively reviewed for its outstanding location, offering scenic views of the Salerno Gulf and the Amalfi Coast. Guests appreciate its proximity to the train station, city center, public transport, beach and port facilitating trips to the Amalfi Coast and Capri. The on-site garage and 24/7 check-in service further enhance the convenience of this central waterfront setting.

Breakfast, although mixed, generally receives praise for its extensive variety, including a wide selection of pastries, fruits and savory options. Many guests describe it as exceptional, splendid and well-stocked with particular highlights on the sweet items like croissants and cakes.

The rooms are noted for their spaciousness and comfort, often featuring balconies or sea views. They are appreciated for their cleanliness and welcoming atmosphere with large and clean bathrooms being frequently mentioned.

Guests often commend the friendly and helpful staff with specific mentions of individuals like Francesca standing out for their cheerful demeanor. The reception and dining room staff are generally accommodating and efficient, contributing positively to the hotel’s welcoming atmosphere.

The hotel’s beachfront location is particularly favored by guests, providing easy access to both public and private beach areas. This strategic location is ideal for beach enthusiasts and those looking to explore the Amalfi Coast, enhanced by picturesque views from the hotel structure.

Families find the hotel appealing due to its good-sized family and twin rooms and a welcoming atmosphere. The hotel is often described as a second home, comfortably accommodating families and creating a family-friendly environment.

The hotel beds and mattresses received mixed feedback, though many guests praised the comfort and spaciousness of the beds.

However, the overall experience at Grand Hotel Salerno is marred by several inconsistencies. The breakfast, while rich in options, sometimes faces criticism for quality and presentation issues. The dining experience is mixed with some guests enjoying particular meals but others noting the limited availability and chaotic atmosphere.

The rooms, though comfortable, are occasionally described as outdated and in need of renovation. Cleanliness is another area with mixed reviews, as some guests point out dirty floors and unclean bathroom fixtures.

Free WiFi is available, but its performance is inconsistent and the gym and pool facilities often face operational and accessibility issues. Additionally, the hotel structure and amenities suggest it aligns more closely with a 3-star rating rather than the advertised 4-star with guests noting the lack of key amenities and service quality issues.

Despite these areas for improvement, the Grand Hotel Salerno’s strategic location, beach access, spacious rooms and family-friendly atmosphere make it a viable option for travelers, particularly those valuing scenic views and convenience.
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Hotel near The Beach

This hotel is located directly on the Lungomare Clemente Tafuri in Salerno, offering immediate beach access. It also features sea view rooms, a fitness center, and multiple dining options, enhancing the beachfront experience.

Family Friendly Hotel

Located right across from the Lungomare, this hotel offers a lovely location for families. It is known for spacious rooms and cleanliness, providing a comfortable stay. The hotel also has dining options and stunning views.

What percentage of your guests are families? Under 50%

Family-Friendly room types:

Family rooms

Connecting rooms (with intermediate door)

Triple rooms

Quad rooms

One-bedroom apartments

Two-bedroom apartments

5 beds rooms, room with small kitchen

Please suggest which room type a family with one child should choose and where the child will sleep:
Triple

Dog Friendly Hotel

This 4-star hotel is a prominent option for travelers with dogs, offering a combination of comfort and amenities suitable for both guests and their pets.

Dogs Stay Free

Hotel with Swimming Pool

This hotel has an outdoor pool with sea views. It also offers a spa, fitness center, and multiple dining options.

Wave Pool

Business Hotel

This hotel features a business center, meeting and banquet facilities, and a conference center with 22 meeting rooms. It also provides modern amenities such as free WiFi, air-conditioned rooms, and a 24-hour front desk. The hotel offers room service, concierge services, and is equipped with a fitness center.

Hotel with Parking

This hotel offers free self-parking and is well-located near the port, providing convenience for travelers with vehicles. It also features a marina and a fitness center.

Accessible Hotel

Grand Hotel Salerno provides easy access for wheelchairs throughout the property, with elevators to all floors. Accessible features include raised toilet seats, low-height counters/sinks, grab bars near toilets, and bathroom emergency pull cords. Wheelchair-accessible accommodation units are available.

Hotel with Gym

This hotel features a well-equipped fitness center and an indoor pool. Guests can enjoy panoramic sea views while maintaining their fitness routine. The hotel also offers a spa, sauna, and jacuzzi for post-workout relaxation.

4-Star Hotel

Located on Lungomare Clemente Tafuri, this hotel features a fitness center and Mediterranean cuisine at LA NINFEA restaurant. It offers complimentary wireless internet access and concierge services. The hotel's amenities and location make it a popular choice for travelers.

Hotel where Dogs Stay Free

Located directly on the Lungomare, this hotel offers easy access to outdoor walking areas ideal for dog owners. As a larger hotel, it likely has more flexible policies and resources to accommodate pets.

Hotel with Wave Pool

Room Types

Standard Single Room The unit offers 1 bed.

Standard Double Room This double room features a private bathroom, and soundproof walls. This double room provides a TV. The unit has 1 bed.

Standard Twin Room This twin room has a private bathroom and soundproof walls. The unit has 2 beds.

Superior Single Room with Balcony with Sea View The unit offers 1 bed.

Superior Double Room Spacious room with a balcony overlooking the Gulf of Salerno, the port and the Amalfi Coast.

Superior Twin Room Spacious room with a balcony overlooking the Gulf of Salerno, the port and the Amalfi Coast.

Superior Triple Room Spacious room with a balcony overlooking the Gulf of Salerno.

Superior Quadruple Room Spacious room with a balcony overlooking the Gulf of Salerno.

Deluxe Single Room The unit offers 1 bed.

Deluxe Double Room Offers large sea-view terrace. Some rooms include 2 bathrooms.

About Grand Hotel Salerno

License: 15065116ALB0357, IT065116A1WIUS7IGJ

Guest Reviews

6.6

Rated

Location

The Grand Hotel Salerno boasts an exceptional location, making it a highly favored destination for travelers. Nestled right by the sea, the hotel offers panoramic views of the Salerno Gulf and the Amalfi Coast, which can be enjoyed from balconies or rooms with sea views. Its strategic position ensures guests are just a short walk away from the main train station, city center and various restaurants and shops. The hotel is also conveniently located near the port, making ferry trips to the Amalfi Coast and Capri easily accessible. The proximity to public transport and the beach further enhances its appeal, while the on-site garage and 24/7 check-in service add to the convenience. Overall, the hotel's central and waterfront location provides an excellent base for exploring Salerno and its surrounding areas.

Breakfast

The breakfast experience at Grand Hotel Salerno presents a mixed bag of reviews with some guests lauding it as the highlight of their stay and others finding it lackluster. Positive feedback often mentions the extensive variety, noting a wide selection of pastries, fruits and savory options. Many guests appreciated the abundance and the complete nature of the breakfast, describing it as exceptional, splendid and even superb. The presence of sweet items like croissants and cakes was a frequent highlight with the breakfast being referred to as delicious and well-stocked.

However, there are notable criticisms, especially concerning the quality and presentation. Recurring issues include the use of vending machines for coffee and hot drinks, leading to dissatisfaction among guests expecting freshly brewed coffee. The term "industrial" is recurrently used to describe the breakfast, alongside mentions of hard bread rolls and minimal savory options. Some guests found the breakfast room impersonal and resembling a cafeteria, while others remarked on the lack of variety and freshness of the products, including instances of expired food and moldy butter.

The breakfast could benefit from improvements in quality control, variety, particularly in savory items and overall presentation to better meet the expectations of a 4-star hotel experience. Despite these areas for improvement, the substantial and diverse offering does make breakfast a generally positive aspect for many visitors at Grand Hotel Salerno.

Dinner

The Grand Hotel Salerno offers a mixed dining experience, as reflected by guest reviews. While some expressed disappointment with the limited operation of the hotel's restaurants and cafes, others enjoyed specific meals. The rooftop restaurant was notably closed, even during high season and the overall availability of dining options seemed constrained with reports of the main restaurant being open only for events or at the chef's discretion.

Guests noted a chaotic atmosphere and encountered difficulties with the booking system and menu availability. Despite these issues, some found the dinner to be very good with options like dinner on the 5th floor being particularly highlighted for its view over Salerno. However, there were also criticisms regarding the quality and variety of the food, especially main courses, which some described as overcooked or not of great quality.

Breakfast received varied feedback with many praising it as great or nice, while others found it poor and lacking in diversity. The atmosphere of the dining areas was described by some as cold and impersonal.

In summary, although there are high points such as occasional excellent dinners and great breakfast experiences, the overall dining offerings at the Grand Hotel Salerno appear inconsistent with significant room for improvement in reliability and food quality.

Rooms

The rooms at Grand Hotel Salerno generally receive positive feedback for their size and comfort. Many guests comment on the spaciousness, noting that rooms are large and can accommodate multiple guests, often with features like balconies or sea views. The bathrooms are frequently described as huge and clean, adding to the overall comfort of the stay. The rooms are also appreciated for their cleanliness and welcoming atmosphere with some guests noting that they are well-furnished and have adequate storage.

However, several reviews point out that the rooms are outdated and in need of renovation. Complaints about old and deteriorating furniture, poorly maintained fixtures and a general lack of modern amenities are common. Some guests also report issues such as strange smells, mold, thin walls that allow noise and problems with room temperature and ventilation.

Overall, while the rooms at Grand Hotel Salerno are spacious and comfortable, there's a notable disparity between their generous size and their outdated condition. Improvements in maintenance and modernization would significantly enhance the guest experience.

Beds

Grand Hotel Salerno garners a mixed reception regarding its bedding and mattress comfort. While many guests praised the beds for their comfort, mentioning spacious and well-maintained bedding, some found the mattresses hard and the pillows lacking. Those who requested replacements often found the new pillows much better and some guests highlighted the spaciousness and size of the beds as particularly positive. The bedding is frequently described as comfortable with some guests noting the comfort and large size of their beds. However, others reported issues such as hard mattresses, uncomfortable sheets and excessively high beds. Despite these conflicting opinions, the overall impression leans towards the comfort of the mattresses and the spaciousness and quality of the beds, making it a feasible choice for those valuing bed comfort.

Cleanliness

The Grand Hotel Salerno’s cleanliness garners mixed reviews. While many guests praise the rooms for being very clean, spacious and well-maintained with regular towel replacements, others point out significant areas needing improvement. Numerous comments highlight dirty floors, unclean bathroom fixtures and walls, indicating a gap between guest expectations and reality. Complaints about black hairs on bathroom tiles, stained towels and superficial cleaning of common areas further emphasize these discrepancies. Additionally, the hotel structure itself appears outdated and in dire need of renovation and proper maintenance, which affects the overall impression of cleanliness. Although some parts of the hotel, such as organized conferences and certain clean rooms, meet cleanliness standards, the general consensus is that the property’s maintenance and hygiene need substantial attention.

Staff

Guest experiences with the staff at Grand Hotel Salerno are notably varied with some reviews emphasizing positive encounters while others highlight less satisfactory interactions. On the brighter side, numerous guests found the staff to be friendly, helpful and attentive. There are mentions of specific individuals like Francesca who stood out for their cheerful and helpful demeanor. The reception and dining room staff were often described as accommodating and efficient with many noting the courtesy and professionalism of the team. Additionally, the hotel received praise for having a friendly and welcoming atmosphere overall.

However, mixed reviews also point out areas where the staff's approach was less favorable. Some guests encountered cold and indifferent attitudes from certain staff members, specifically mentioning instances of unhelpful and even rude behavior. Reports indicate that while some receptionists were polite and resolved issues promptly, others were uncommunicative and detached. The inconsistency in service appears to be a recurring theme with certain staff members upholding high standards of customer service, while others did not meet guest expectations.

In summary, while Grand Hotel Salerno boasts a contingent of very friendly and helpful staff who contribute positively to the guest experience, there are noted inconsistencies that suggest areas for improvement in maintaining a uniformly high standard of service across all staff members.

Wi-Fi

When visiting the Grand Hotel Salerno, guests can expect a mix of experiences regarding the hotel's WiFi service. While some reviews mention good quality WiFi and being able to use computers comfortably in the rooms, a larger number of guests have indicated challenges with the internet service. Common issues reported include weak signals, intermittent connections and in some cases, non-existent WiFi in the rooms. There are mentions of WiFi working better only in certain areas, like the lobby or even the bathroom, rather than throughout the hotel. Despite the inclusion of WiFi in the amenities, the inconsistent performance might be a consideration for those who require stable internet access during their stay.

Gym

The gym at the Grand Hotel Salerno has received mixed feedback from guests. Several reviews highlight the inconvenience of additional costs associated with gym usage. Some guests were disappointed to find that the gym was closed or out of service during their stay. The gym's closure and the additional cost for its use were notable concerns among guests. Additionally, there was mention of a potential safety issue with the lift door when accessing the gym. Overall, while the hotel does promote its gym facilities, actual availability and accessibility have been an issue.

Pool

The pool situation at Grand Hotel Salerno appears to be a point of concern for many guests. Several reviews indicate that the pool is often closed or not in use with some noting that it has been this way for many years. Even though there is mention of an indoor pool, it has been reported as empty and unavailable. Additionally, there are references to an extra fee for using the pool, although it seems this amenity is rarely operational. Overall, guests may want to verify the current status of the pool with the hotel before planning a swim during their stay.

Beach

Grand Hotel Salerno offers a prime location for beach enthusiasts, conveniently situated right in front of the sea. Guests appreciate the easy access to the beach with many noting that one only has to cross the road to reach it. The hotel caters to both public and private beachgoers, providing a beautiful public beach and a private beach area available for an additional fee. The proximity to the beach and the city center makes it a suitable spot for beach trips and exploring the Amalfi Coast, especially with the nearby pier offering greater connectivity.

Although the beaches are close, there are some concerns about their maintenance with reports of trash affecting the overall experience. However, some reviews highlight that the hotel provides a beach club across the street, adding to the appeal. The structure of the hotel itself overlooks the beach, promising picturesque views. Furthermore, the presence of fewer stones at the entrance to the water is a plus point for guests seeking a more comfortable experience. Overall, while some critiques exist regarding cleanliness, the strategic location and easy access to the beach make Grand Hotel Salerno a good choice for a beach hotel.

Family

Grand Hotel Salerno has received favorable feedback regarding its family-friendly atmosphere, making it an appealing choice for those traveling with children. Guests appreciated the good-sized family and twin rooms, which comfortably accommodated up to five people. The hotel's welcoming ambiance and the impression of being treated like family were highlights for many visitors. For families planning to stay in Salerno, this hotel is generally recommended and has been described by some as a second home, capable of pleasing all family members.

4 Star

Grand Hotel Salerno, while advertised as a 4-star facility, appears to have fallen short of the expectations associated with such a rating according to recent guest reviews. Guests have noted that the hotel's structure and rooms are outdated and poorly maintained, suggesting it aligns more closely with a 3-star rating. The absence of key amenities such as a pool and gym has been highlighted as a significant drawback, as these are typically expected in a 4-star establishment.

Service quality also seems to be an area of concern with several comments pointing out that the personnel lacked empathy and the overall service did not meet the expected standards of a deluxe 4-star hotel. The breakfast service, in particular, was criticized for being subpar, described more like a canteen than what one would anticipate from a hotel of this supposed caliber.

In summary, despite its 4-star rating, Grand Hotel Salerno's facilities, amenities and services have left guests feeling disappointed, suggesting that it may be more accurately described as a 2 to 3-star hotel.

Accessible

Grand Hotel Salerno offers notable convenience and accessibility for guests with disabilities. Rooms are accessible by lift, ensuring ease of movement within the hotel. Its strategic location provides easy access to a variety of nearby shops and restaurants, making it an ideal choice for those who wish to explore local amenities without hassle. The hotel is also well-suited for family members, providing a comfortable stay for guests of all ages and needs. Overall, the accessibility features and prime location close to essential services make it a favorable option for travelers seeking convenience.

Yes, Grand Hotel Salerno has pool(s) that belong to one or more of the following categories: Wave Pool.

No, a spa isn't available at Grand Hotel Salerno.

Yes, Grand Hotel Salerno welcomes dogs.

Yes, parking facilities are available at Grand Hotel Salerno.

Yes, Grand Hotel Salerno has a gym.

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