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Summary of reviewsReal de Corralejo presents an overall appealing experience for guests seeking a tranquil and picturesque retreat. The hotel stands out for its serene location, surrounded by beautiful gardens and conveniently close to vineyards and other local attractions. Though a bit secluded and a 25-minute drive from San Miguel de Allende's historic center, it compensates with its peaceful ambiance. Navigating to the hotel can be challenging, especially at night, but once there, guests appreciate the blend of tranquility and accessibility.
The quality of the breakfast is noted for its delicious taste with special touches such as lavender and honey butter. However, the limited continental offering and late service starting times have been points of concern. The dinner experience receives high praise for the food quality, particularly during special events like New Year's Eve, though improvements in service speed and clear communication about operating hours are suggested.
Guests have mixed feelings about the rooms; many praise their cleanliness, spaciousness and charming decor, which adds to the overall pleasant stay. However, there are consistent comments on low water pressure, cold temperatures and lack of essential amenities. The beds are widely considered comfortable, though there are occasional mentions of hard mattresses and inconsistent pillow comfort. Cleanliness is generally highly rated, contributing to a satisfactory accommodation experience.
The staff at Real de Corralejo are frequently highlighted for their exceptional customer service. The friendly and attentive team, including notable members like Kari, Karina, Cristi, Carmen and Joe, consistently enhance the guest experience with their warm and meticulous service.
The pool facilities receive praise for their ambiance and heated water, although some guests have noted issues with cleanliness and maintenance. Families especially enjoy their stay with amenities like a charming small lake, playgrounds and well-maintained green areas that cater well to children.
Overall, Real de Corralejo offers a comfortable and aesthetically pleasing stay, providing good value for money with attentive service in a beautiful setting. Minor improvements in breakfast variety, dinner service hours, room amenities and pool maintenance could further enhance the guest experience. Show more
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4-Star Hotel
This hotel provides a comfortable stay with modern amenities and a convenient location. It is well-suited for travelers seeking a relaxing experience.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Deluxe VillaThis villa features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with garden views, this villa also features air conditioning and a flat-screen TV with satellite channels. The unit has 5 beds.
VillaThis villa features 1 living room, 2 separate bedrooms and 1 bathroom with a shower. This villa has a wardrobe, a sofa, a flat-screen TV with satellite channels and pool views. The unit has 4 beds.
Deluxe RoomThe spacious double room provides a wardrobe and a sofa, as well as a private bathroom featuring a shower. This double room features a flat-screen TV with streaming services. The unit offers 1 bed.
Superior Queen RoomThis double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.
Double RoomThis double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.
Guest Reviews
Location
Real de Corralejo enjoys a tranquil and picturesque setting, nestled away from the city's noise and hustle. The location is highly accessible and conveniently close to several places of interest, making it an ideal choice for attending nearby events such as weddings. The peaceful environment offers a perfect retreat, accompanied by beautiful gardens that enhance the overall charm of the place.
Although it is situated a bit far from San Miguel de Allende's historic center—about a 25-minute drive away—it compensates with its serenity and proximity to vineyards and other attractions. Guests should be prepared for a secluded experience and having a car is recommended to navigate the distance comfortably.
Entering the hotel can be somewhat challenging, particularly at night when the road is dark and the entrance is a bit concealed. Parking may also present minor inconveniences with the first lot feeling unsafe and the second being somewhat distant from the rooms.
Despite these minor drawbacks, the location offers a unique blend of tranquility and accessibility, making it an appealing choice for those seeking a peaceful stay away from the city center while still being within reach of San Miguel de Allende and its surroundings.
Breakfast
Real de Corralejo offers a mixed breakfast experience with some notable highlights and several areas for improvement. Many guests praised the quality and taste of the breakfast, describing it as delicious and mentioning details like lavender and honey butter that added a special touch. The food quality, particularly when ordering from the menu, received positive feedback.
However, the common theme across the reviews is the limited and basic nature of the included breakfast, which is often described as continental. Guests found this offering minimal, usually consisting of just bread, fruit, coffee or juice. Furthermore, many felt misled by the breakfast policy, expecting a more substantial meal and noted that the hotel should be clearer about what "breakfast included" actually entails.
Another frequent point of concern is the late breakfast schedule. With service starting at 9 AM or even later, it was inconvenient for guests with early departures. Despite the potential for a delightful breakfast experience, significant improvements in variety, clarity and timing would enhance guest satisfaction.
Dinner
Real de Corralejo offers a dining experience that has garnered both praise and some constructive feedback from its guests. The New Year's Eve dinner at the hotel has been described as very pleasant, contributing to a memorable holiday experience. Guests consistently commented on the delicious food available at the hotel's restaurant, making it a standout feature.
However, some aspects of the restaurant service have room for improvement. There were instances where guests found the service to be slow and on one occasion, the staff had already left by 19:30 on a Sunday evening, causing disappointment. Additionally, there was an issue with miscommunication about closing times, which led to a less than friendly interaction.
Despite these hiccups, the overall atmosphere during dinner is described as very calm and the variety in drink options, including soft drinks and alcohol, is appreciated. Enhancing the dinner service by extending the hours could improve the experience, but the quality of the food itself consistently impresses.
Rooms
Real de Corralejo offers a mixed experience when it comes to its rooms with a blend of both positive and less favorable feedback from guests. On the upside, many visitors praised the rooms for being very clean, spacious and beautifully decorated. Guests have also found the rooms to be super nice, comfortable and well-suited for rest with some describing them as divine. The suite rooms, in particular, stood out for their great appearance, comfortable size and quality. The architecture of the hotel has been appreciated for transporting guests to the Colonial era, adding to the charm of the stay.
However, there are several areas where the rooms could improve. Common complaints include low water pressure in the shower, cold room temperatures and a lack of essential amenities such as air conditioning, hairdryers, mini fridges, irons and telephones. Some guests found the rooms to look old or basic and mentioned that certain rooms had musty smells or appeared neglected. Issues with hot water, bathroom leaks and limited accessibility were also mentioned. Despite these drawbacks, the comfortable beds and clean sheets and towels were consistently highlighted as positives.
In summary, Real de Corralejo provides a comfortable and aesthetically pleasing accommodation experience overall, but with some inconsistency in room amenities and maintenance.
Beds
Nestled in the scenic surroundings of Real de Corralejo, the beds in this hotel garner mixed reviews from guests. Many have praised the beds for their high level of comfort, noting that they are very comfortable and contribute to a restful night's sleep. The pillows also had positive mentions, generally described as comfortable, adding to the overall sleeping experience. Cleanliness is another highlight with frequent remarks about the clean and sufficient sheets and towels.
However, not all reviews are glowing. Some guests experienced discomfort, pointing out issues such as very hard mattresses and super tall, uncomfortable pillows. There were mentions of the need for improved cleaning with a few reviews stating that the bedding was not changed regularly and that some sheets were itchy.
Overall, while the hotel excels in providing comfortable beds and clean linens, the experience could be inconsistent, especially concerning the bed firmness and pillow height.
Cleanliness
Real de Corralejo impresses with its commendable cleanliness, showcasing immaculate rooms and spotless facilities, including very comfortable beds. Visitors consistently note that everything is kept very clean, contributing to a comfortable stay. The hotel boasts new and well-maintained facilities, which add to the overall positive experience.
However, there are some inconsistencies, particularly with the maintenance of the pool area, which has been reported as dirty on multiple occasions. Additionally, some guests have mentioned issues such as a lack of clean towels, dirty areas under the beds and water leaks in the bathrooms.
The hotel's dedication to cleanliness and organization shines through, especially with its super clean rooms and significant attention to detail in most areas. Polite and friendly service further enhances the overall pleasant stay at the establishment. The hotel management might want to address the recurring concerns about the pool and towel availability to ensure an even more satisfying experience for all guests.
Staff
At Real de Corralejo, the quality of service provided by the staff stands out as exemplary. Guests frequently note the exceptional customer service and the pleasant, friendly nature of all staff members. The attention to detail and professionalism create a memorable experience for visitors. The receptionist, often highlighted as an excellent hostess, offers warm, attentive service from the moment guests arrive. Notable staff members like Kari, Karina, Cristi, Carmen and Joe are mentioned for their remarkable kindness and super special service attitude.
Guests are impressed by the restaurant staff and their outstanding service, including waiters and chefs who are consistently friendly. Housekeeping also receives praise for their polite and thorough service. Overwhelmingly, reviews emphasize the genuine friendliness, attentiveness and professionalism of the staff, making the overall experience at the hotel pleasant and enjoyable. The collective efforts of the team frequently exceed guests' expectations, ensuring a delightful stay.
Pool
Guests at Real de Corralejo have provided varied feedback on the hotel's pool facilities. Many guests highlighted the enjoyment of two beautiful, clean pools, praising the greenery and ambiance of the pool area, which was described as a pleasant place to relax. There were frequent mentions of the pools being heated and having a comfortable temperature, which visitors appreciated.
However, some reviews noted issues with pool maintenance, citing cold water and cleanliness concerns. A few guests mentioned that the pool area occasionally lacked proper upkeep, impacting their overall experience. Despite these issues, the presence of heated pools was a significant positive for many guests, adding to the overall appeal of the outdoor facilities at Real de Corralejo.
Family
Real de Corralejo is a destination that caters exceptionally well to families. The hotel's family-friendly atmosphere stands out, making it a perfect spot for a family getaway. Children can enjoy the charming small lake with ducks and well-maintained green areas. The playgrounds are a highlight for young visitors. With its simple, regional architecture and open spaces in excellent condition, the hotel ensures a relaxing and delightful experience for families. Additionally, the hotel welcomes couples and even pets, adding to its accessible and inclusive environment.
4 Star
Real de Corralejo offers a mix of basic four-star amenities in a very clean and attentive setting. The hotel stands out for its beautiful and unique environment, making it a great choice for those looking to relax. Guests have found it to be an excellent value for money with spacious and comfortable facilities that exceed expectations. The drink quality is commendable and the overall service aligns with four-diamond standards. This hotel presents itself as an excellent option with very good facilities and attentive service, ensuring a pleasant stay.
Yes, Real de Corralejo has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Real de Corralejo.
Yes, Real de Corralejo welcomes dogs.
Yes, parking facilities are available at Real de Corralejo.