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Summary of reviewsCosmopolitano Hotel Boutique in Santa Cruz, Bolivia, garners widespread acclaim for its exceptional location, top-tier service and luxurious amenities, providing a stellar experience for its guests. Situated just a short walk from the main square, this boutique hotel's central position allows for easy exploration of the city's historic center, shops, restaurants and tourist attractions. Despite being in the heart of the city, the hotel maintains a tranquil ambiance, offering guests a peaceful retreat with its cozy, well-furnished rooms and inviting indoor patio featuring a small but charming mini swimming pool.
The breakfast experience at Cosmopolitano Hotel Boutique stands out as a highlight, often described as delicious, abundant and of high quality. Guests appreciate the well-presented and varied options, such as fresh fruits, sourdough bread, eggs, yogurt and exceptional coffee, all served in a beautiful setting. The friendly and attentive staff, particularly noted individuals like Valeria, contribute significantly to the breakfast's appeal, which many consider among the best they've ever had despite occasional calls for more variety over extended stays.
Rooms at the hotel earn praise for their spaciousness, modern decor and cleanliness with comfortable bedding and ample amenities like air conditioning and large televisions. Guests find the rooms bright, fresh and inviting, enhancing their stay. While some mention minor issues such as heat in specific rooms or the need for occasional updates, the overall feedback remains extremely positive with particular commendation for rooms like No. 1 and 103.
Cleanliness throughout the hotel receives high marks, contributing to its pleasant atmosphere. The attentive and helpful staff play a critical role in maintaining the hotel's spotless environment and ensuring guest comfort. This commitment to cleanliness, combined with the hotel's excellent location and breakfast options, makes Cosmopolitano Hotel Boutique a favored choice for visitors.
The hotel's staff is frequently highlighted for their outstanding service, described as friendly, super helpful and always willing to go the extra mile. This high level of hospitality contributes to a welcoming, home-like experience for guests, greatly enhancing their overall stay.
However, the Wi-Fi service at the hotel receives mixed reviews with some guests noting excellent connectivity while others report inconsistency, particularly in certain areas including the café and some rooms. The pool area, similarly, is viewed as more of a relaxing spot rather than a full swimming facility with some maintenance issues and usability concerns noted.
Despite some feedback suggesting the hotel might lean closer to a three-star rather than a five-star experience, particularly in certain amenities, guests consistently praise its stylish and modern environment, luxurious details and excellent customer service. The overall atmosphere is that of a chic, sophisticated boutique hotel that provides a comfortable and elegant stay, making it a highly recommended option for travelers seeking both convenience and charm. Show more
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Boutique-style Hotel
Located in Santa Cruz de la Sierra, this boutique hotel focuses on providing a stylish and unique accommodation option, aiming for personalized service in a cosmopolitan setting.
Luxury Hotel
Situated in the historical center of Santa Cruz, this boutique hotel is built around two patios, offering rooms with natural light and open-air ventilation. It features an outdoor pool and spa facilities.
Family Friendly Hotel
This boutique hotel offers unique accommodations. Its central location provides easy access to attractions.
Dog Friendly Hotel
This hotel is a top-rated pet-friendly option. It provides a welcoming atmosphere for pets and their owners. It also features a great location.
Hotel with Swimming Pool
This hotel offers an outdoor pool and an on-site bar, located in the historical center.
Indoor Pool
Business Hotel
Cosmopolitano Hotel Boutique provides a blend of comfort and convenience for business travelers. Its facilities and services cater to professional needs, ensuring a pleasant stay.
Small Hotel
Located in the historical center, this hotel offers charming architecture and a friendly staff. It is known for its comfortable beds, refreshing showers, and a peaceful interior courtyard. The hotel is located just two blocks away from the bustling plaza.
5-Star Hotel
Cosmopolitano Hotel Boutique provides a stylish and comfortable stay in Santa Cruz de la Sierra. Its boutique atmosphere and range of amenities offer a luxurious and personalized experience for discerning travelers.
Hotel with Indoor Pool
This boutique hotel provides an indoor swimming pool for guests, complemented by a plunge pool. These facilities offer options for both swimming and relaxation within the hotel's premises.
Hotel Taking Steps Towards Sustainability
Room Types
Standard Queen RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.
Twin Room with Pool ViewThis air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 2 beds.
Superior Queen RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features air conditioning, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 1 bed.
Deluxe Double Room with BalconyThe spacious double room features air conditioning, a minibar, a balcony with a quiet street view as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Deluxe Double Room with BathProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a minibar, a coffee machine, a seating area as well as pool views. The unit offers 1 bed.
Double Room with Garden ViewThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.
Guest Reviews
9.1
Excellent
Location
Situated in the heart of Santa Cruz, the Cosmopolitano Hotel Boutique is highly praised for its central location. Guests consistently mention the hotel's convenient proximity to the main square, just a short walk of approximately two to seven minutes. The hotel is well-placed near a variety of shops, restaurants, museums and tourist attractions, making it an ideal base for exploring the city's historic center. Despite being in the town center, the hotel offers a tranquil escape from the bustling streets.
Visitors appreciate the hotel's quiet ambiance, which stands out despite its central position. This cozy, well-furnished boutique hotel boasts clean, modern rooms and a charming indoor patio with a mini swimming pool, providing a relaxing retreat. Guests also commend the excellent and attentive staff, noting that this quality service greatly enhances their stay.
Overall, the Cosmopolitano Hotel Boutique's superb location in the geographic and historic center of Santa Cruz, combined with its comfortable facilities and friendly staff, makes it an excellent choice for travelers wishing to explore the city on foot.
Breakfast
At Cosmopolitano Hotel Boutique, the breakfast experience stands out as a significant highlight according to guest reviews. The breakfast setting itself is described as beautiful, creating an inviting environment to start the day. Guests frequently praise the breakfast as delicious, abundant and high in quality, featuring a variety of options including fresh fruits, sourdough bread, eggs, natural yogurt and top-notch coffee. Many guests appreciate the personalized and well-presented nature of the service with breakfast often served at the table ensuring a refined dining experience.
The staff receives numerous accolades for their friendliness and attentiveness, contributing positively to the overall breakfast experience. Specific mentions of staff members, such as Valeria, highlight the exceptional hospitality provided. The inclusion of gourmet touches and quality products in the breakfast impresses many with some guests considering it the best breakfast they've ever had. Items like real bacon and French bread elevate the meal to a memorable level.
Although some guests have noted a lack of variety over extended stays and a few minor criticisms regarding the consistency of offerings, the overall consensus is overwhelmingly positive. Guests appreciate the balance, healthiness and plentiful nature of the breakfast, which is often described as complete and satisfying. The emphasis on fresh and quality ingredients, along with the meticulous attention to detail in preparation, make the breakfast at Cosmopolitano Hotel Boutique a highly praised and enjoyable part of the stay.
Rooms
Cosmopolitano Hotel Boutique offers spacious and beautifully designed rooms that cater to comfort and style. Guests consistently appreciate the clean and well-lit environment, which is complemented by modern and tasteful decor. Many reviews highlight the abundance of room space, from the large bedrooms to the roomy, well-equipped bathrooms.
The beds and linens receive high praise for their quality, ensuring a restful stay. The rooms also come with thoughtful amenities, such as powerful air conditioning and large televisions, making them a perfect blend of functionality and luxury. The comfortable bedding and aesthetically pleasing interiors contribute to a very pleasant atmosphere.
Despite the smaller size of some rooms, they are described as cozy and efficiently laid out, which does not compromise on comfort. Guests have also mentioned specific rooms being particularly exceptional, such as Room No. 1 and Room 103.
The hotel itself is noted for its chic, stylish design and welcoming outdoor spaces, creating a peaceful oasis for travelers. The professional and organized personnel amplify the experience, providing excellent hospitality and attention to detail.
While there are a few mentions of minor issues, such as occasional heat in certain rooms or the need for some upgrades, the overall feedback remains positive, making Cosmopolitano Hotel Boutique a highly recommended option for visitors seeking comfort and elegance in their stay.
Beds
The bed quality at Cosmopolitano Hotel Boutique consistently receives high praise from guests. Words synonymous with comfort like "comfortable," "super comfortable," and "comfy" frequently appear in reviews. Many emphasize the spaciousness and high-quality aspects of the bedding with descriptions such as "enormous bed," "high-quality bed," and "perfect bedding" making regular appearances. Guests also appreciate the cozy nature of the beds, often describing them as "fantastic" and "very comfortable." There are occasional mentions of less comfortable elements, such as a slightly uncomfortable mattress or pillows that were too soft, but the overwhelming sentiment focuses on the pleasant sleeping experience. The hotel seems to prioritize bedding quality, enhancing overall guest satisfaction.
Cleanliness
Cosmopolitano Hotel Boutique boasts a modern and aesthetically pleasing facility, which frequently receives commendations for its cleanliness. Many guests highlight the consistently clean and comfortable rooms, praising the hotel for its well-maintained and spotless environment. The decoration throughout the hotel adds to its appeal, contributing to an inviting and pleasant atmosphere.
Despite a few mentions of cleanliness issues in specific areas, such as the bathroom stalls and some places needing deeper cleaning, the overall impression remains positive. Guests appreciate the spacious and orderly rooms, which are often described as fresh, bright and modern.
The hotel staff also garners high praise for their attentiveness and helpfulness, enhancing the overall experience. The combination of immaculate service, excellent breakfast options and strategic location near Plaza 24 de Septiembre makes it a favorite among visitors.
In summary, while there is room for minor improvements in certain housekeeping aspects, Cosmopolitano Hotel Boutique remains a clean, comfortable and welcoming choice for travelers.
Staff
The Cosmopolitano Hotel Boutique in Bolivia stands out for its exceptional staff who consistently receive high praise from guests. The team is described as amazing, super helpful and incredibly friendly, creating a welcoming and comfortable atmosphere. Their attentiveness and kindness are repeatedly noted with several reviews highlighting how the staff went above and beyond to assist with any needs, ensuring a home-like experience for visitors.
Guests frequently mention the excellent service, efficiency and the staff's genuine willingness to help 24 hours a day. The cheerful and accommodating nature of both the reception and other team members have left lasting impressions, enhancing the overall stay at this stylish boutique hotel. The combination of professional, friendly and attentive service with the hotel’s great location, comfortable rooms and delightful breakfast makes the Cosmopolitano Hotel Boutique a top choice for travelers looking for a warm and hospitable environment.
Wi-Fi
The Wi-Fi situation at Cosmopolitano Hotel Boutique receives mixed feedback from its guests. Many commend its excellent signal, highlighting that it works perfectly for activities like streaming and general use. Some guests describe the Wi-Fi as good to great, confirming it meets their needs for connectivity. However, there are reports of inconsistent and unreliable Wi-Fi with mentions of it being poor or very bad at times. Issues include an unstable connection, particularly around the areas of the hotel shared with the café and some guests experienced no connection in their rooms, noting service was only available in the lobby. Overall, while many guests find the Wi-Fi service satisfactory and convenient, there is room for improvement in consistency and coverage.
Pool
The pool at Cosmopolitano Hotel Boutique is often described as small, making it less suitable for actual swimming and more for quick dips to cool off. Some guests found the pool area quite cozy and refreshing, especially after a hot day of travel. While its atmospheric lighting adds charm, others noted that the pool was sometimes unusable due to it being empty or under renovation. Additionally, there were concerns about cleanliness and maintenance with some mentioning that the area around the pool wasn't in the best shape and had issues with mosquitoes. Despite these points, the pool area is part of a lovely indoor patio and complements the hotel's attached café and restaurant well, despite occasional noise until about 10:30 p.m. Overall, if you're looking primarily for a spot to relax and cool off rather than swim laps, the pool at Cosmopolitano can still be a satisfying amenity.
5 Star
Cosmopolitano Hotel Boutique receives mixed feedback regarding its five-star status with some guests feeling the accommodations do not fully meet five-star expectations. Despite this, the hotel excels in delivering first-class service. Guests consistently praise the exceptional, personalized breakfast and commend the staff for their outstanding, customer-oriented approach. Although there are reservations about the hotel's rating, many guests highlight that the overall quality of service is impressive, maintaining a high standard in hospitality.
Boutique-Style
Cosmopolitano Hotel Boutique offers a charming and pleasant experience for its guests, consistently garnering praise for its modern, well-maintained and stylish environment. Located only a few minutes' walk from the main Plaza, this hotel clearly lives up to its boutique name with its exquisite and beautifully decorated interiors. Guests highlight the spacious rooms, despite the hotel's small size and commend the top-notch staff for their service.
This beautiful and clean boutique hotel provides a comfortable stay and has luxury details that enhance the overall experience. Guests have repeatedly enjoyed their stays, noting that the hotel exceeded expectations and is definitely a must-visit.
However, some reviews point out that the hotel is more of a three-star experience rather than five-star with specifics like bath towel quality not quite matching the hotel's overall standard. Despite this, the charm and design of the hotel, along with its prime location just a few blocks from the main square, make it an excellent choice for travelers seeking a boutique experience.
Luxury
Cosmopolitano Hotel Boutique offers a sophisticated and charming experience within the old town. Guests appreciate the cool design, beautiful pool and terrace, highlighting the luxurious environment. Rooms are praised for their top-tier quality, reminiscent of a high-end hotel and the hotel itself is described as an exquisite boutique option. The customer service consistently receives 5-star ratings for its attentiveness and ability to address requests, contributing to a stay marked by comfort and elegance. The architecture and overall cleanliness of the establishment further enhance the upscale experience, making it highly recommended for those seeking a perfect and delightful stay.
Yes, Cosmopolitano Hotel Boutique has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Cosmopolitano Hotel Boutique.
Yes, Cosmopolitano Hotel Boutique welcomes dogs.
No, parking facilities aren't available at Cosmopolitano Hotel Boutique.
No, Cosmopolitano Hotel Boutique doesn't have a gym.