Pousada Cachoeira Dos Sonhos
Serra Negra
-22.58244100,
-46.64366200
,
Bairro Da Serra, S/n Consulte Também Pelos Apps (maps Ou Wase)
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Summary of reviewsPousada Cachoeira Dos Sonhos, located in the heart of Serra Negra, offers a serene retreat for nature lovers seeking tranquility amidst lush mountain and waterfall views. Its slightly remote setting provides a peaceful environment that compensates for its distance from the city center, making it a perfect escape from urban life. Guests can enjoy stunning natural scenery and the invigorating atmosphere, although the access road can be challenging.
The accommodations feature charming chalets that align with guests' expectations online. Rooms are generally spacious and clean, contributing to a cozy, nature-immersed stay. While the staff receives high praise for their exceptional attentiveness and friendliness, ensuring a warm and welcoming experience, the accommodations face some criticisms regarding maintenance and cleanliness. However, staff attentiveness helps mitigate these issues, providing a generally comfortable escape.
Although breakfast is not included—a notable inconvenience for some—there are suggestions for its addition to enhance the guest experience, especially given the remote location. The pool area, enhanced by a natural waterfall, is a standout feature, providing a picturesque and serene setting for relaxation. Visitors appreciate the clean, crystal-clear waters and the pool's natural elements, although improvements such as longer operation hours and more lounge seating are suggested.
Wi-Fi connectivity remains an area needing improvement, with inconsistent signals in more secluded chalets. Bedding comfort also presents mixed experiences, hinting at a potential need for updates to ensure all guests enjoy a restful stay. Overall, despite some areas for improvement, Pousada Cachoeira Dos Sonhos is widely appreciated for its natural beauty, exceptional staff hospitality, and unique pool experience, which together create a memorable retreat for guests.
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The accommodations feature charming chalets that align with guests' expectations online. Rooms are generally spacious and clean, contributing to a cozy, nature-immersed stay. While the staff receives high praise for their exceptional attentiveness and friendliness, ensuring a warm and welcoming experience, the accommodations face some criticisms regarding maintenance and cleanliness. However, staff attentiveness helps mitigate these issues, providing a generally comfortable escape.
Although breakfast is not included—a notable inconvenience for some—there are suggestions for its addition to enhance the guest experience, especially given the remote location. The pool area, enhanced by a natural waterfall, is a standout feature, providing a picturesque and serene setting for relaxation. Visitors appreciate the clean, crystal-clear waters and the pool's natural elements, although improvements such as longer operation hours and more lounge seating are suggested.
Wi-Fi connectivity remains an area needing improvement, with inconsistent signals in more secluded chalets. Bedding comfort also presents mixed experiences, hinting at a potential need for updates to ensure all guests enjoy a restful stay. Overall, despite some areas for improvement, Pousada Cachoeira Dos Sonhos is widely appreciated for its natural beauty, exceptional staff hospitality, and unique pool experience, which together create a memorable retreat for guests.
Dog Friendly Inn
This inn is listed as pet-friendly.
Cheap Inn
This inn provides affordable accommodations with a focus on nature. Ideal for budget travelers interested in exploring local waterfalls and natural attractions.
Small Inn
This inn provides a unique and intimate experience with its natural setting. The cozy accommodations and personalized service create a charming and relaxing atmosphere for guests seeking tranquility.
Inn with Swimming Pool
Outdoor Pool
Inn with Parking
Inn with Outdoor Pool
Guest Reviews
Nestled in the heart of Serra Negra, Pousada Cachoeira Dos Sonhos is a haven for nature enthusiasts and those seeking tranquility. Its prime location amidst lush scenery offers breathtaking views of the mountains and waterfalls right on the property. Visitors can enjoy the serene atmosphere, perfect for unwinding, while appreciating the pristine beauty of the natural surroundings. The inn is well-maintained and provides a cozy and welcoming ambiance, making it ideal for families and anyone looking to escape the hustle and bustle. Access by car is straightforward, with well-signposted routes, though the last stretch involves a dirt road with somewhat challenging access. Despite being a bit removed from the city center, the peacefulness and spectacular views compensate for the distance. Guests appreciate the easy navigation from the coffee route, and the energy of the place is often highlighted as invigorating and refreshing. Although facilities like the pool close early, the scenery and relaxed setting offer a memorable retreat for those looking to immerse themselves in nature's serenity.
Pousada Cachoeira Dos Sonhos has garnered positive remarks for its overall quality, but the absence of included breakfast is a notable concern among guests. Set at a distance from the city, the lack of on-site dining options, especially in the morning, stands out as an inconvenience. Although the accommodations allow for self-preparation of meals, many guests express a desire for added breakfast services, suggesting a basic offering of coffee and bread or a more varied selection including cakes, cheese bread, and brewed coffee. Additionally, earlier and longer snack bar hours could enhance the guest experience, given the logistical challenges of sourcing meals due to the remote location. Despite the clarity of this arrangement in reservations, the inclusion of a breakfast package seems to be a frequent suggestion for improved guest satisfaction.
Pousada Cachoeira Dos Sonhos offers a mixed experience for guests, primarily standing out for its charming and cozy chalets that mirror the images seen online. Guests appreciate the ease of access and find the cottages to be beautifully nestled in nature, providing a serene atmosphere highlighted by an incredible waterfall nearby. The rooms boast good size and cleanliness, and many note the comfort and infrastructure as being above average, making it a fitting choice for those seeking solace in a natural setting. However, while some visitors find the accommodations to be satisfactory for the price, others note a variety of maintenance issues, from simple furnishings to more significant concerns like broken doors and lack of hot water. The amenities appear to need attention, with some guests highlighting cleanliness issues and inadequate maintenance, such as dusty environments and outdated furnishings. Despite these drawbacks, the attentive staff helps enhance the overall stay, aiming to meet the basic needs of guests seeking a simple yet comfortable escape.
The reviews of Pousada Cachoeira Dos Sonhos highlight mixed experiences regarding the comfort of its beds. While some guests found the double beds to be very comfortable, others encountered issues with mattresses that were hard or not sufficiently supportive, leading to discomfort such as back pain. Several reviewers mentioned feeling springs in the mattresses, indicating a need for updates or replacements. There were also remarks about older pillows adding to the overall discomfort. Despite some positive notes on cleanliness and a few satisfactory experiences with bed comfort, it appears that the hotel might benefit from enhancing the quality and maintenance of its bedding to ensure a more restful stay for all guests.
Pousada Cachoeira Dos Sonhos offers a mixed experience when it comes to cleanliness, attracting both praise and criticism from visitors. Many guests have remarked positively on the cleanliness and organization of the cabins and chalets, describing them as extremely clean and fragrant, well-stocked with basic utensils, and free from the usual forest nuisances like mosquitoes. The picturesque setting and attentive staff further add to the appeal of the place. Applause is given to the clean aesthetics and the fragrant atmosphere in certain areas, which provide a refreshing ambiance for guests.
However, not all guest experiences have been favorable. Some reviews highlight concerns regarding the cleanliness standards in various aspects, from encounters with small insects and spider webs to subpar maintenance in certain areas. Complaints regarding unpleasant odors, dust accumulation, and outdated furniture have also surfaced, along with observations of poor quality amenities within the chalets. Further discomfort arises from overly intricate rules for room usage, affecting the overall ease of stay.
Despite these challenges, staff demeanor remains generally helpful, and the tranquil natural environment continues to be a draw for visitors seeking a peaceful retreat. Nevertheless, there exists a noticeable inconsistency in cleanliness, which suggests the need for improvements to ensure more uniformly satisfying guest experiences at the pousada.
Pousada Cachoeira Dos Sonhos has garnered praise for its exceptional staff, highlighted by their attentiveness and friendliness. Visitors consistently note the warm welcome received upon arrival, even in situations requiring flexibility, such as late check-ins. Service throughout the inn is frequently described as great, with the team being polite and cordial. Specific mentions of employees like Mr. Ailton, Gabriel, and Gustavo underscore their helpfulness and attentiveness, enhancing the overall guest experience.
Guests appreciate the personalized service provided by both reception and bar staff, who are not only friendly but also deliver efficient service, contributing positively to the stay. The inn maintains a certain charm with a reception available around the clock, ensuring support at any hour. Many guests plan to return, drawn by the memorable hospitality and the impeccable service that adds to the appeal of the Pousada’s facilities. Overall, the consistent praise underlines a well-managed establishment where staff attention to detail and courteous interactions leave a lasting impression.
Pousada Cachoeira Dos Sonhos offers varying experiences when it comes to internet connectivity, with sentiments leaning more towards the negative end of the spectrum. Guests have frequently indicated that while a strong Wi-Fi signal can be found near the pool area, the connectivity inside the chalets is often unsatisfactory, characterized by weak signals and frequent fluctuations. Some reviewers note that the Wi-Fi does not work at all inside certain cabins, requiring visitors to venture outside to find a usable signal. Despite these issues, there are occasional glimpses of positivity, with a few guests managing to enjoy good Wi-Fi both in their chalets and by the pool. Overall, consistent internet access appears to be an area for improvement at this charming getaway, particularly in more secluded cabin areas.
The pool area at Pousada Cachoeira Dos Sonhos is often described as a striking feature of the establishment, with its natural water source and picturesque waterfall enhancing its appeal. Guests frequently mention its cleanliness and the crystal-clear waters, which contribute to an enjoyable day spent swimming and relaxing. The surrounding environment offers a tranquil setting, perfect for families and children of all ages to explore and enjoy the beauty of nature. However, there are suggestions for improvement, such as extending pool operation hours, increasing lounge seating, and addressing issues with the pool size to prevent crowding. Despite some minor drawbacks, including occasional cleanliness issues and repair needs, the majority of visitors appreciate the unique experience of the pool’s natural elements and the delightful snack options available nearby. Overall, the pool and waterfall at Pousada Cachoeira Dos Sonhos stand as a captivating highlight for guests seeking a serene escape in a stunning location.
Nestled amidst nature, Pousada Cachoeira Dos Sonhos offers an enchanting outdoor pool experience that guests find truly memorable. The pool area, complemented by a stunning waterfall, provides a serene and picturesque setting that elevates the leisure experience. Although the pools and waterfalls are situated at a distance from the accommodations, this does not detract from the enjoyment of the guests. The location exudes peace and coziness, enhancing the natural beauty surrounding the pool area. Featuring fantastic amenities, the pool and waterfall create an exceptional ambiance that makes the leisure facilities a standout feature of the inn. Visitors consistently praise the lovely views and the well-maintained outdoor spaces, making it a delightful spot for relaxation and enjoyment within the embrace of nature.
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Location
Breakfast
Rooms
Beds
Cleanliness
However, not all guest experiences have been favorable. Some reviews highlight concerns regarding the cleanliness standards in various aspects, from encounters with small insects and spider webs to subpar maintenance in certain areas. Complaints regarding unpleasant odors, dust accumulation, and outdated furniture have also surfaced, along with observations of poor quality amenities within the chalets. Further discomfort arises from overly intricate rules for room usage, affecting the overall ease of stay.
Despite these challenges, staff demeanor remains generally helpful, and the tranquil natural environment continues to be a draw for visitors seeking a peaceful retreat. Nevertheless, there exists a noticeable inconsistency in cleanliness, which suggests the need for improvements to ensure more uniformly satisfying guest experiences at the pousada.
Staff
Guests appreciate the personalized service provided by both reception and bar staff, who are not only friendly but also deliver efficient service, contributing positively to the stay. The inn maintains a certain charm with a reception available around the clock, ensuring support at any hour. Many guests plan to return, drawn by the memorable hospitality and the impeccable service that adds to the appeal of the Pousada’s facilities. Overall, the consistent praise underlines a well-managed establishment where staff attention to detail and courteous interactions leave a lasting impression.
Wi-Fi
Pool
Outdoor Pool
Yes, Pousada Cachoeira Dos Sonhos has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Pousada Cachoeira Dos Sonhos.
Yes, Pousada Cachoeira Dos Sonhos welcomes dogs.
Yes, parking facilities are available at Pousada Cachoeira Dos Sonhos.
No, Pousada Cachoeira Dos Sonhos doesn't have a gym.
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