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Summary of reviewsRiu Nere Mountain Hotel, located in the picturesque town of Vielha, stands out primarily for its exceptional central location. Guests consistently praise the hotel for being situated near bustling nightlife, shopping areas and diverse dining options. The serene surroundings with views of the Nere River and nearby mountains, enhance the charm of the stay. Its prime position proves incredibly convenient for those interested in both relaxing and exploring Vielha on foot, making it a perfect base for skiing and other mountain adventures.
The hotel earns high marks for its cleanliness and modern feel, thanks to recent renovations that contribute to a fresh and inviting ambiance. Guests frequently mention the immaculate upkeep of both rooms and shared spaces. This attention to cleanliness, combined with spacious and well-organized rooms, creates a comfort-rich environment ideal for families and solo travelers alike.
Service is another highlight at Riu Nere Mountain Hotel with the staff praised for their friendliness, attentiveness and professional demeanor. The team’s warmth and willingness to assist ensure guests feel welcome and well-cared for throughout their stay. While minor suggestions for improvements surface occasionally, feedback underscores the staff’s significant role in enhancing the guest experience.
When it comes to dining, breakfast is a standout feature, generally described as abundant, varied and of high quality. Guests appreciate the fresh juice machine and tasty croissants, although there are suggestions to expand options for vegetarians and those with dietary restrictions. Dinner also receives favorable reviews for its value and quality, though some guests feel the menu could benefit from more variety.
The hotel’s rooms, while predominantly praised for their comfort and tasteful decor, do receive mixed feedback regarding their modernity. Some guests point out areas needing updates, particularly attic rooms and certain bathroom fittings. Despite these critiques, the overall experience is deemed positive, bolstered by comfortable beds and lovely views.
For those interested in skiing, the hotel’s amenities are superbly tailored with facilities like a heated ski slope, ski storage area and proximity to top ski bases enhancing the appeal. Additionally, free guided hiking excursions and services for cyclists ensure that outdoor enthusiasts have abundant opportunities for adventure.
WiFi connectivity at the hotel is found to be largely reliable, despite occasional reports of weak signals. The family-friendly atmosphere is also acknowledged with ample space and thoughtful touches like waiving the tourist tax for children under 17, making it an attractive option for family travel.
Overall, Riu Nere Mountain Hotel succeeds in offering a satisfying experience that aligns well with its three-star rating. The combination of its fantastic location, superb cleanliness, comfortable rooms and excellent staff service provides great value, making it a recommended choice for travelers exploring Vielha. Show more
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Hotel near Ski Resorts
Located in Vielha, this mountain hotel provides access to the Baqueira/Beret ski resort. The hotel's location is ideal for accessing winter sports.
Family Friendly Hotel
The Riu Nere Mountain Hotel is located in the heart of Vielha and is highly rated. It is close to the city center, providing easy access to family activities.
3-Star Hotel
This hotel is centrally located and within a 15-minute drive of Baqueira Beret Ski Resort and Aran Valley Museum. It offers complimentary wireless internet access, an arcade/game room, and ski storage. There is a restaurant and a bar/lounge.
Business Hotel
Cheap Hotel
Room Types
Interior Double RoomRooms with free Wi-Fi and satellite TV. The private bathroom comes with a hairdryer.
Single RoomRooms with free Wi-Fi and satellite TV. The private bathroom comes with a hairdryer.
Triple Room (2 Adults + 1 Child)Rooms with free Wi-Fi and satellite TV. The private bathroom comes with a hairdryer.
Triple Room (3 Adults)Rooms with free Wi-Fi and satellite TV. The private bathroom comes with a hairdryer.
Family Room with two bedroomRooms with free Wi-Fi and satellite TV. The private bathroom comes with a hairdryer.
Small double room with sloping ceilingsRooms are 16 square metres.The cabins are connected to an interior patio or to an emergency staircase.
Budget Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room features a flat-screen TV with satellite channels, a wardrobe, parquet floors, heating as well as an inner courtyard view. The unit has 2 beds.
Double Room with Terrace and River ViewThis twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with river views. The unit offers 2 beds.
Double Room with Balcony and Air-ConditioningThis air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 2 beds.
Double Room with BalconyThis double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 2 beds.
Single Room with Air-conditioningThis air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 1 bed.
Triple Room with Air-Conditioning (2 Adults + 1 Child)This air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 3 beds.
Triple Room with Air-Conditioning (3 Adults)This air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 3 beds.
Economy Double RoomProviding free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room provides a wardrobe, parquet floors, heating, a flat-screen TV with satellite channels, as well as an inner courtyard view. The unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
Riu Nere Mountain Hotel offers an exceptional location right in the heart of Vielha, making it a prime spot for travelers exploring this charming town. Set in the lively city center, guests enjoy easy access to the town's bustling nightlife, convenient shopping areas and a plethora of dining options. The neighborhood is picturesque with the hotel located next to the serene Nere River and the central plaza, providing beautiful views of both the mountains and the river.
The hotel's position is undoubtedly one of its strongest assets, praised consistently for being central and perfect. Skiing enthusiasts find it unbeatable, as it serves as an excellent base for winter sports and mountain adventures. Those seeking to explore the town on foot will appreciate that everything is within walking distance, from traditional tapas bars to essential services like markets and pharmacies.
In addition to its remarkable location, the hotel is noted for its cleanliness, comfortable accommodations and friendly staff, ensuring a pleasant stay. Ideal for both relaxation and exploration, Riu Nere Mountain Hotel's centrality not only highlights the convenience but also immerses guests in the vibrant culture and scenic beauty of Vielha.
Breakfast
Guests at Riu Nere Mountain Hotel have shared varied opinions on the breakfast offerings, but the general consensus leans towards the positive. The breakfast is frequently described as very good, abundant and complete with a buffet style that offers a generous selection of both hot and cold dishes. Many guests appreciate the quality and freshness of the food with particular highlights being the fresh juice machine and tasty croissants. Several reviews commend the breakfast for its balance and variety, sufficient to cater to different tastes, although it's noted that the options for vegetarians, celiacs or those seeking plant-based milks could be improved.
Some guests mention that the breakfast could become slightly repetitive over an extended stay and point out a lack of variety in the fruit section. A few found the breakfast to be basic with one terming it scanty for the price paid and suggesting a need for enhancement in the coffee department. However, the positive remarks overshadow these critiques with many guests labeling the breakfast as excellent, delightful and even better than what one might find at a five-star hotel.
Service-wise, the breakfast experience is generally satisfactory, though there are occasional comments on how it could start earlier and how the attentiveness of the staff could improve. Overall, the breakfast at Riu Nere Mountain Hotel stands out as a strong aspect of the guest experience, appreciated for its variety, quality and completeness.
Dinner
The dinner experience at Riu Nere Mountain Hotel has garnered generally positive feedback from guests. Many reviews praise the food at the restaurant, describing it as very good, excellent and of high quality. Guests appreciate the varied and hearty dinner options available, often noting that the dinner set menu is a bargain and offers good value for money. The à la carte menu received favorable comments for its quality and variety.
However, some reviews indicate room for improvement. There are mentions of the dinner menu being limited and in need of more variation, particularly for kids. A few guests found the dinner quality poor or average with some noting that the dinner was disappointing or repetitive. Complaints also included preheated dinners and noisy dining environments.
Despite these mixed reviews, the breakfast offered alongside dinner is consistently well-received, contributing positively to the overall half-board experience. While there are occasional mentions of the late dinner times and the need for advance reservations, the general consensus is that the dinner and breakfast provided are enjoyable and reasonably priced, making them a highlight of the stay for many guests.
Rooms
The rooms at Riu Nere Mountain Hotel have garnered varied feedback with a significant number of positive remarks highlighting their comfort and cleanliness. Many guests found the rooms spacious and appreciated their tasteful decoration. Comfortable beds and essential amenities contribute to a pleasant stay and some rooms offer stunning views, particularly from balconies. Guests noted the soothing coziness of the interiors with numerous rooms being regarded as very well-maintained and beautifully presented.
However, there are notable areas for improvement. Several rooms are described as being outdated, particularly in terms of decor and bathroom fittings with some guests suggesting renovations are needed. Attic rooms received criticism for their low ceilings and lack of comfort. Some visitors experienced issues with noise and insufficient lighting, while others were disappointed by the absence of air conditioning and windows in the cheaper rooms. Despite these drawbacks, the overall sentiment reflects that the rooms are functional and suitable for a comfortable stay, albeit with some room for modernization.
Beds
Riu Nere Mountain Hotel consistently receives high praise for the comfort of its beds from guests. Reviewers commonly highlight the comfortable and cozy beds, noting that the bedding is top-notch and contributes to a restful stay. Many guests have remarked on the very comfortable mattresses and pillows, often describing them as super comfortable and among the best they've experienced in hotels. The spacious rooms also complement the comfortable bedding, adding to the overall positive experience.
However, some guests have encountered issues with the hardness of the pillows and the age of certain mattresses, which are described as somewhat hard or old in some areas of the hotel. Despite these occasional drawbacks, the majority of reviews focus on the excellent comfort of the beds, affirming that the hotel generally provides a good night's sleep.
Cleanliness
Riu Nere Mountain Hotel impresses with its exceptional standards of cleanliness, a point frequently highlighted across reviews. Guests consistently mention that both the hotel and its rooms are immaculately clean with terms such as "super clean," "spotless," and "top-notch cleanliness" recurring throughout the feedback. The establishment appears well-maintained and recently renovated, contributing to its fresh and inviting ambiance.
The hotel staff receive commendations not only for their friendliness but also for their diligent attention to cleanliness. This meticulous care is evident in all areas of the hotel, from the rooms to the shared spaces, ensuring a consistently neat and tidy environment. Additionally, the rooms are noted for being both spacious and well-organized, enhancing the overall comfort of the stay.
Despite an isolated remark about dust and a specific issue involving bedding, the overwhelming majority of guests feel that the hotel's cleanliness is of the highest standard. The combination of diligent cleaning services and well-kept facilities ensures that guests enjoy a hygienic and pleasant experience during their visit.
Staff
Riu Nere Mountain Hotel consistently receives high praise for its exceptional staff. Guests frequently commend the team for being attentive, friendly and highly professional. From the warm welcome at reception to the diligent service at the dining room, the entire staff embody a positive and courteous demeanor. Numerous reviews highlight the super friendly and kind nature of the staff, emphasizing their willingness to help and exceptional attention to guest needs.
Many guests appreciate the excellent customer service and the staff's ability to make everyone feel welcome and cared for. The reception staff, in particular, is noted for their friendliness and accommodation, although there are occasional mentions of language barriers and varying levels of warmth. Additionally, the dining room staff receives accolades for their helpfulness and charm, contributing to a pleasant dining experience.
Overall, guests recommend the hotel for its excellent service standard, underpinned by a team that goes above and beyond to ensure a memorable stay. While there are a few isolated comments suggesting room for improvement in staff training and consistency, the general consensus is that the hotel staff at Riu Nere Mountain Hotel is top-notch and significantly enhances the guest experience.
Wi-Fi
The Riu Nere Mountain Hotel generally receives positive feedback regarding its WiFi with several guests noting that the internet service was great and consistent throughout their stay. However, there are occasional comments indicating that the internet connection could be improved and that some guests experienced poor connectivity. Despite these few criticisms, the overall impression is that the WiFi service is reliable, contributing to a pleasant stay for most visitors.
Family
Riu Nere Mountain Hotel offers a comfortable and family-friendly atmosphere, perfect for those traveling with children. The larger rooms are clean and well-suited for bigger groups, ensuring that families have ample space. Breakfast is lovely and caters well to family needs. The hotel also provides family-oriented services and treatment, making it an ideal choice for those traveling with young ones. Additionally, the hotel doesn’t charge children under 17 the tourist tax, which is a thoughtful perk for families. While some guests found the baby room to be a bit tight, others appreciated having separate rooms and spaces for their children. The hotel also features considerate touches like not charging for motorcycle parking.
Ski
Situated in an excellent location for skiing, the Riu Nere Mountain Hotel offers everything needed for a perfect ski getaway. The hotel provides a heated ski slope, a well-maintained ski storage area and a room to shower after a day on the slopes, ensuring that all ski-related needs are catered to. The convenience of storing ski equipment securely is a significant plus for skiing enthusiasts.
The hotel's proximity to top-notch ski bases and the provision of ski passes further enrich the skiing experience. Guests can also take advantage of discounts in nearby snow clothing stores. The undeniable quality of the surrounding ski resorts and the ideal location contribute to an exceptional skiing experience.
In addition to skiing, the hotel offers free guided hiking excursions, including a dedicated excursion and mountain guide service exclusively for guests. This is fabulous for those who seek to explore the mountain air and indulge in other outdoor activities. Cyclists will also find the hotel perfectly conditioned to meet their needs.
Overall, the Riu Nere Mountain Hotel provides an excellent base for a perfect ski weekend or an extended stay, boasting an ideal location near top ski resorts and facilitating various outdoor adventures for guests.
3 Star
Riu Nere Mountain Hotel offers a commendable stay considering its three-star rating and central location. The hotel provides a fair price for the facilities and services, which aligns well with guest expectations for its category. Reviewers generally consider it to have good value for money with some even suggesting it deserves three and a half stars. The price-quality relationship is frequently praised with comments highlighting excellent quality for the price paid. Despite some occasional concerns about price excessiveness for longer stays, the overall sentiment is that the hotel maintains a reasonable and satisfactory balance between cost and amenities.
No, Riu Nere Mountain Hotel doesn't have any pool.
No, a spa isn't available at Riu Nere Mountain Hotel.
No, Riu Nere Mountain Hotel doesn't allow dogs.
No, parking facilities aren't available at Riu Nere Mountain Hotel.