Avila40.63183500,
-4.64911000,
Carretera Antigua Cebreros, Km 3(Show on Map)
8.3
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Fontecruz Ávila, nestled amid serene natural settings and just a short drive from the historic city of Ávila, offers a peaceful retreat that combines convenience with tranquility. The stunning views and spacious parking facilities enhance the overall attractiveness of the location, making it an ideal spot for travelers with a car.
The rooms at Hotel Fontecruz Ávila are highly praised for their impressive size, comfort and cleanliness. They are often highlighted for their beautiful furnishings and tasteful decor with amenities that cater to a relaxing stay. Despite a few minor issues with maintenance and lighting, the overall consensus is that the rooms are well-designed, offering a restful environment with exceptional comfort, particularly the beds which are frequently described as spacious and extremely comfortable.
The hotel staff receive widespread acclaim for their exceptional service, friendliness and professionalism. Reviews consistently emphasize the staff's attentiveness, warm demeanor and willingness to assist, adding significant value to the guest experience.
While the breakfast at the hotel receives mixed feedback, many guests find it satisfying with good variety and quality. However, improvements could be made in the service speed and the freshness of certain items. The dinner experience also presents a blend of reviews; some guests enjoy the ambiance and quality of the food, though there are notable criticisms regarding limited options and high prices.
Regarding amenities, the hotel's free parking facilities are well-appreciated, adding a layer of convenience for travelers. However, the wifi service is frequently cited as unreliable. The pool, despite being well-maintained and providing a relaxing atmosphere, has mixed reviews with issues related to its temperature and occasional availability problems. Notably, the spa has been closed for an extended period and its absence might disappoint those looking forward to this service.
Overall, while Hotel Fontecruz Ávila excels in many areas—such as room comfort, staff service and location—it faces challenges in delivering a consistent four-star experience across all aspects. Nevertheless, it remains a commendable choice for those seeking a quiet and comfortable getaway with beautiful natural surroundings. Show more
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Hotel near Golf Courses
Located near the Naturávila Sports Complex, this hotel offers convenient access to the nationally recognized Naturávila Golf course. Guests can enjoy a wide range of high-quality services, including shooting, horse riding, swimming pool, paddle and tennis courts, a football field, and multiple leisure activities.
Family Friendly Hotel
This hotel is a popular choice for families visiting Ávila. While specific family-oriented amenities are not detailed, its reputation suggests a comfortable stay for families exploring the area.
Business Hotel
Hotel Fontecruz Ávila is well-suited for events, meetings, and conferences, with a modular room capable of holding up to 350 people. It offers rooms with natural light and various spaces for work lunches and dinners. The hotel provides on-site accommodation and is located near Ávila.
Hotel with Parking
This hotel has parking available for guests. Its location on Carretera Antigua Cebreros, Km 3, is a bit outside the city center.
Accessible Hotel
Hotel Fontecruz Ávila is recognized with the TUR4all badge for accessibility, indicating a verified commitment to accessible tourism. It provides accessible parking for people with reduced mobility, step-free access, and toilets reserved for PRM. The hotel also features adapted rooms, a lift, and visual signposting.
Hotel with Gym
This hotel features a fitness center, providing guests with the opportunity to maintain their workout routine while traveling. The hotel also features an outdoor pool for additional recreation.
4-Star Hotel
This peaceful hotel is located a short distance from Ávila and provides a quiet and relaxed stay in beautiful surroundings. It features a golf course, an outdoor swimming pool, and a fitness room.
Hotel for Honeymoon
Romantic Hotel
Room Types
Double or Twin RoomThis comfortable, air-conditioned room includes satellite TV, a safe and a minibar. The en-suite bathroom features a hairdryer and free toiletries.
Deluxe Triple RoomThis air-conditioned room includes satellite TV, a safe and a minibar. The en-suite bathroom features a hairdryer and free toiletries.
Deluxe Junior SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features a minibar, a seating area, a wardrobe, a safe deposit box and a TV with satellite channels. The unit has 1 bed.
Deluxe Family RoomThe family room features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The family room offers a TV with satellite channels, a wardrobe, a safe deposit box and heating. The unit has 2 beds.
About Hotel Fontecruz Ávila
License: H-AV-156
Guest Reviews
8.3
Very Good
Location
Nestled amidst nature, Hotel Fontecruz Ávila offers a serene retreat just a short drive from the historic city of Ávila. The hotel's location boasts tranquil natural surroundings, providing a quiet and calm atmosphere perfect for a relaxing getaway. With the city center of Ávila only five to ten minutes away by car, guests enjoy the convenience of nearby urban attractions while being able to retreat to the peaceful countryside.
The hotel’s positioning, close to a golf course and on the outskirts of Ávila, is ideal for travelers with a car, making it easy to access the city and its historic sites. Many reviews highlight the beautiful and scenic views from the hotel, adding to the overall charm of the location. Spacious parking facilities further enhance the convenience for visitors driving in from other parts.
Although somewhat remote from the center, the hotel’s setting is praised for its tranquility and beautiful natural surroundings. Those seeking a pleasant and quiet stay with easy access to Ávila find Hotel Fontecruz Ávila an excellent choice. The combination of stunning views, proximity to the city and serene environment truly enhances the experience for all guests.
Breakfast
Hotel Fontecruz Ávila offers a breakfast experience that receives mixed feedback from guests. Many highlight the breakfast as being very good with comments praising its variety and deliciousness, describing it as plentiful and of great quality. The comprehensive buffet, especially noted for Iberian ham and well-prepared croissants and pastries, earns positive remarks.
However, there are consistent mentions of areas needing improvement. The breakfast service can be slow with only one coffee machine leading to long waits and some guests find the breakfast options limited and not up to the standards expected from a four-star establishment. Issues such as dry pastries, unripe fruit and the scarcity of healthier and fresh options like natural orange juice are noted by several reviewers. Other criticisms include the high cost for the quality provided and the need for better organization in replenishing food items.
Overall, while the breakfast at Hotel Fontecruz Ávila can be quite satisfying for some, meeting and even exceeding expectations in diversity and taste, there are aspects of the service and variety that could benefit from attention and enhancement.
Dinner
The dining experience at Hotel Fontecruz Ávila presents a mixed bag of reviews. Many guests commend the restaurant for its nice ambiance and good quality food, noting that the venue is a pleasant place to have dinner. Some found the service correct and the burgers and sandwiches served in the café excellent. There are mentions of thoughtful gestures from the staff, such as bringing out a piece of cake, which added a personal touch to their dining experience. In addition, the grill (barbecue) on Sunday afternoons seems to offer a decent option for guests willing to pay a bit more.
However, numerous reviews highlight significant downsides to the dining experience. There are repeated mentions of poor-quality food with some describing the food as terrible or downright bad. The menu appears to be quite limited and repetitive and the restaurant closing times could be restrictive. Additionally, there are complaints about expensive prices for what is perceived as subpar food quality.
Service at the restaurant has also been criticized with reports of difficulty in getting attended to, incorrect billing and the restaurant prioritizing large events like weddings over regular guests. The availability of options seems constrained with some guests noting that the same menu is served for both lunch and dinner without much variation.
In summary, while certain aspects of Hotel Fontecruz Ávila's restaurant can be pleasant and some guests enjoyed their meals, there are numerous reports of poor food quality, limited menu options, high prices and occasionally suboptimal service. Travelers might want to consider these factors when planning their dining experiences at the hotel.
Rooms
Hotel Fontecruz Ávila has garnered notable praise for its room accommodations, highlighting their impressive size and comfort. Guests frequently describe the rooms as very spacious with ample seating areas and large, modern bathrooms. Many appreciated the cleanliness and found the beds to be particularly comfortable, often noting the extra-large and cozy bedding.
Throughout the reviews, guests emphasize the rooms' beautiful furnishings and tasteful decor, making for a pleasant stay. Additionally, some rooms provide excellent views and the soundproofing ensures a restful environment. Despite a few concerns about maintenance issues, lighting and occasional bad smells, the overall consensus is that the rooms are wonderfully designed for relaxation with all necessary amenities.
The spaciousness extends to common areas as well and the hotel's atmosphere is lauded as super quiet and ideal for a relaxing getaway. Although mentioned lighting issues and some outdated features could use improvement, the significant positive feedback about room comfort and cleanliness suggests Hotel Fontecruz Ávila to be a great option for travelers seeking roomy and well-equipped accommodations.
Beds
At Hotel Fontecruz Ávila, guests routinely highlight the comfort and size of the beds as a standout feature of their stay. Many describe the beds as very comfortable with super comfy and clean conditions being a common theme. The spaciousness of the beds is also frequently mentioned with references to extra large, huge and king-size dimensions, ensuring ample space for maximum relaxation. The mattresses receive high praise for their comfort and firmness, often described as amazing, fantastic and spectacular. Guests note that the bed and pillows work together to create an incredibly comfortable sleep experience, likening it to being trapped in a cloud. The consistency in the positive feedback emphasizes the hotel's ability to provide a restful and rejuvenating night's sleep, reinforcing the beds as one of the hotel's best features.
Cleanliness
Hotel Fontecruz Ávila is predominantly praised for its excellent cleanliness. Guests frequently highlight the hotel's clean rooms and overall tidy environment, noting both the comfort and spaciousness of the accommodations. The cleaning staff receives commendations for their diligence, resulting in rooms that are very clean and comfortable. The common areas of the hotel are also well-maintained, contributing to a positive guest experience.
However, some reviewers pointed out issues with specific details, such as dust on furniture and occasional maintenance problems. Despite these isolated concerns, the general sentiment leans heavily towards satisfaction with cleanliness, emphasizing a clean, serene environment that meets high standards. The positive comments far outweigh the criticisms, making it a commendable choice for those prioritizing hygiene and comfort in their stay.
Staff
Hotel Fontecruz Ávila is renowned for its exceptional staff, praised across multiple guest reviews. Visitors consistently highlight the friendliness and professionalism of the personnel. The staff at the hotel go above and beyond to ensure all guests feel welcomed and comfortable, demonstrating an attentiveness and willingness to help that stands out. Whether it is the reception staff, bar or restaurant team, the service is described as super friendly, extremely kind and always helpful.
The staff's kindness and personal treatment were frequently noted with many guests pointing out the attentiveness and politeness they encountered throughout their stay. The staff's consistent readiness to assist and their pleasant demeanor left a lasting impression on visitors.
Several reviews praised the professionalism and competence of the hotel staff, indicating a well-trained and dedicated team. Specific mentions of attentive receptionists, helpful waiters and polite bar staff add to the overall positive experience.
While a handful of reviews mentioned issues with understaffing, particularly in the cafeteria, the overall sentiment remains overwhelmingly positive about the staff's dedication and friendliness.
In summary, Hotel Fontecruz Ávila offers not only beautiful accommodations but also a team that ensures a warm, attentive and professional service, making it a highly recommended destination for travelers.
Wi-Fi
Hotel Fontecruz Ávila receives mixed feedback regarding its wifi service. While the overall ambiance and amenities might be commendable, it is clear that the hotel struggles with providing reliable internet connectivity. Guests frequently report issues such as slow and weak wifi signals with some even mentioning that the wifi was not working at all during their stay. Despite these connectivity shortcomings, the hotel manages to leave a positive impression that might make up for the inadequate internet for those whose primary focus is beyond digital needs.
Spa
Hotel Fontecruz Ávila has been attracting attention with its notable facilities; however, the spa experience has been notably absent for an extended period. The spa has faced closures and operational issues, leading to ongoing maintenance and even remaining under construction. Despite being advertised as an amenity, many guests have arrived to find the spa inaccessible with some noting it has been closed for a significant duration, currently stated to be up to two years. Potential visitors should be aware that the spa facilities are not available, which could impact those specifically looking forward to this aspect of their stay.
Pool
Hotel Fontecruz Ávila presents a mixed array of experiences regarding its pool. The pool itself is often praised as very nice, large and well-maintained, providing an ideal and relaxing spot to unwind after a journey. Guests appreciate the tranquil and pleasant atmosphere, underlining the pool as a perfect setting for reading, resting and enjoying drinks or snacks. The surrounding garden area also adds to the charm with sufficient sunbeds and chairs for sunbathing.
However, the pool is not without its drawbacks. Several guests noted that the water can be extremely cold and sometimes, the pool wasn’t open or in use, potentially due to maintenance or event restrictions. Additionally, cleanliness around the pool area was occasionally an issue, including reports of untidiness and the presence of insects. The pool's size also met some criticism with it being described as small by some, although others found it spacious and peaceful. It's also worth noting that some amenities such as hammocks and towels were found lacking and the closing time of the pool was considered early by a few reviewers.
Overall, while the pool experience at Hotel Fontecruz Ávila can be delightful and rejuvenating, there are elements that potential guests might want to consider, especially regarding availability and temperature.
Parking
Nestled in a charming locale, Hotel Fontecruz Ávila offers ample parking amenities that guests frequently highlight in their reviews. Notably, the parking is free, both in the outdoor areas and within the premises, ensuring visitors face no additional cost for their vehicles. Travelers found the parking areas spacious and easy to navigate, emphasizing the abundance of available spaces. Despite a few mentions of scarcity and a temporary car park that was reportedly dangerous, overall feedback on parking remains positive. Guests traveling by car will appreciate the convenience, though it's worth noting the necessity of a vehicle due to the hotel's distance from certain areas.
Family
Hotel Fontecruz Ávila stands out as a family-friendly destination, ideal for those visiting Ávila or simply passing through. Guests find the family atmosphere pleasant, making it a good choice for spending time with loved ones. The spacious rooms contribute to a comfortable stay and the treatment from staff receives commendations, ensuring that both parents and children feel welcome and appreciated. While some challenges like navigating long corridors with luggage and children and encountering mosquitoes were noted, the overall experience tends to be positive for families looking to enjoy their time together.
4 Star
Hotel Fontecruz Ávila has received mixed reviews regarding its four-star rating, suggesting it may not fully meet the expectations typically associated with such a classification. While recognized as a four-star facility, numerous guests have expressed that it delivers less than anticipated with some even suggesting a rating closer to three stars might be more appropriate.
Several reviews highlight that the hotel appears old-fashioned and in need of updates. There have been mentions of cleanliness issues, which detract from the overall experience. Additionally, certain amenities, such as the spa and pool, were noted as being unavailable, which was a disappointment for guests expecting comprehensive services from a four-star establishment.
Despite these concerns, there are positive aspects as well. The facilities themselves have received very good reviews and the hotel is described as nice by some visitors. The breakfast offerings have also been praised for their quality.
Overall, while Hotel Fontecruz Ávila possesses the basic elements required for a four-star rating, guests' experiences suggest there are significant areas in need of improvement to truly meet the higher expectations of such a categorization.
Outdoor Pool
Hotel Fontecruz Ávila offers a charming outdoor pool experience nestled in beautifully maintained gardens. Guests often note the peaceful and spacious surroundings, making it an ideal spot for relaxation. The pool area provides plenty of space for sunbathing with numerous chairs and loungers scattered across a large lawn. While the pool itself is noted for being clean and well-situated, some guests felt it was on the smaller side with occasional mentions of a chilly temperature. Despite a few minor issues such as missing towels and maintenance of the lawn, the overall consensus highlights the pool as a picturesque and restful amenity within the hotel's expansive and serene grounds.
Romantic
Hotel Fontecruz Ávila offers a serene and peaceful environment, perfect for a romantic getaway. Ideal for couples, the hotel's tranquil atmosphere provides quality time to connect and enjoy each other's company. The kindness and treatment from the staff add to the overall very good experience, ensuring guests feel warmly welcomed. Scenic surroundings and proximity to a golf course enhance the romantic appeal, making it a great choice for a memorable, quiet retreat.
No, Hotel Fontecruz Ávila doesn't have any pool.
No, a spa isn't available at Hotel Fontecruz Ávila.
No, Hotel Fontecruz Ávila doesn't allow dogs.
Yes, parking facilities are available at Hotel Fontecruz Ávila.