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Summary of reviewsHotel Trzy Światy Spa & Wellness Rajska WySpa has garnered positive feedback across several key areas, making it an appealing choice for travelers seeking a blend of relaxation and convenience.
The hotel's location is well-regarded for its peaceful and serene environment, surrounded by greenery while remaining close to urban amenities such as the Gliwice Arena, city center and local offices. This balance makes it suitable for both leisure and business travelers. Despite some minor disturbances like early morning church bells, the location is generally appreciated for its quietness and accessibility.
Guests frequently praise the breakfast experience at the hotel, describing it as delicious and varied with a notable selection that includes both continental options and Silesian specialties. Although there are occasional mentions of inconsistencies such as empty hot dishes towards the end of breakfast hours, the overall consensus is highly positive.
Dinner at the hotel's restaurant is another highlight with many guests commending the quality and taste of the dishes, especially the sour soup. The pleasant dining atmosphere, enhanced by attentive staff, adds to the overall positive experience, despite some isolated incidents of long waiting times and occasionally tasteless food.
The rooms are generally clean, spacious and comfortable with good soundproofing and large bathrooms. However, guests have noted various areas for improvement, including the need for air conditioning, better lighting and more modern fixtures. Some discrepancies were reported regarding the amenities listed versus what was provided, alongside occasional issues with cleanliness upon check-in.
Cleanliness throughout the hotel generally meets guests' expectations, though some isolated lapses like dust in closets and cobwebs by windows have been reported.
The hotel staff is often described as friendly and helpful, providing a welcoming and accommodating service. Positive interactions are common, particularly with the reception and breakfast staff. Nonetheless, there are occasional remarks about lapses in professionalism and minor misunderstandings, predominantly at the reception.
The spa facilities are well-received, offering a range of amenities like saunas, massages and a salt cave with access included in the room price. Despite being closed on weekends, the spa’s late evening hours and overall relaxing atmosphere are appreciated by guests.
Parking options are ample with a choice of free or paid parking. While the availability of free parking is a plus, some guests feel that the paid parking fee should be included in the room price and mention that the parking area could be better maintained.
In summary, Hotel Trzy Światy Spa & Wellness Rajska WySpa excels in providing a peaceful retreat with commendable dining options and attentive service, though there are areas for improvement, particularly with room amenities and parking maintenance. Show more
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Categories
Hotel with Parking
This hotel offers parking for guests. It is located in a green residential area with easy access to the A1 and A4 motorways.
Accessible Hotel
The hotel is accessible for disabled people.
3-Star Hotel
This hotel offers spa and wellness facilities. Details are limited, but the presence of these amenities suggests a focus on relaxation and comfort.
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Gym
Hotel with Tennis Courts
Room Types
Single RoomA simple room with a satellite TV, a desk and a complimentary bottle of water. The bathroom comes with free toiletries.
The Spa & Wellness centre (a dry and steam sauna, a hot tub, a salt cave and a small fitness room) is included in the room price from Monday to Friday from 14:00 to 22:00. On Saturday and Sunday it is available at a surcharge and upon request.
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a carpeted floor as well as garden views.
Deluxe Double Room with Extra BedFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features soundproof walls, a tea and coffee maker, a wardrobe, a flat-screen TV with satellite channels, as well as garden views.
Deluxe Double Room with BalconyThe spacious double room provides soundproof walls, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Economy Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features soundproof walls, a tea and coffee maker, a wardrobe, a flat-screen TV with satellite channels, as well as garden views.
Deluxe Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides soundproof walls, a tea and coffee maker, a wardrobe, a flat-screen TV with satellite channels, as well as garden views.
Guest Reviews
7.2
Good
Location
Hotel Trzy Światy Spa & Wellness Rajska WySpa boasts a well-regarded location, offering guests a quiet and peaceful retreat surrounded by greenery. Travelers will find it convenient for commuting by car and public transportation with a bus stop nearby. The hotel’s proximity to key destinations such as the Gliwice Arena, city center and local offices makes it an excellent choice for various purposes, whether attending a concert, conducting business or exploring the city.
Many guests appreciate the calm and serene environment of the neighborhood, which provides a restful atmosphere despite being close to significant urban points. However, the early morning church bells might be a disturbance for some. Additionally, while it is only a short and inexpensive taxi ride from the train station, a few guests mention that the location could be more favorable.
Overall, the hotel's location serves well for both leisure and business travelers with ample convenience for accessing the city's main attractions and amenities.
Breakfast
Hotel Trzy Światy Spa & Wellness Rajska WySpa offers a breakfast experience that has been mostly praised by guests. Many reviews highlight the delicious and varied nature of the breakfast, often describing it as hearty and featuring a wide selection of items. Guests repeatedly mention the delight in finding everything they could think of, including tasty continental options and specialties of Silesian cuisine. Some have even labeled the breakfast as the best they've ever had at a hotel.
However, there are a few mixed experiences. Some guests noticed that certain hot dishes were empty when they arrived closer to the end of the breakfast hours, suggesting that earlier risers may enjoy a more complete selection. A couple of reviews remarked on the need to specifically request items like a four-egg omelette, in contrast to standard offerings. Additionally, a few guests felt that the quality of breakfast products was inconsistent with some implying that the breakfasts have declined over time.
Despite these occasional drawbacks, the overall consensus points towards a very positive breakfast experience at the hotel. The majority of guests seem highly satisfied with the freshness, taste and variety offered each morning, making it one of the standout amenities of their stay.
Dinner
Hotel Trzy Światy Spa & Wellness Rajska WySpa offers a rich gastronomic experience throughout the day, consistently praised for its delicious and excellent dishes. Many guests have highlighted the restaurant as one of the best in Poland, appreciating the diverse and high-quality meals available. The sour soup, in particular, has received special mention for its taste. Diners have also enjoyed the pleasant experience of eating on the terrace with attentive waitstaff providing good recommendations, adding to the overall positive dining experience.
Despite the overwhelmingly positive feedback, a few areas for improvement have been noted. Some guests experienced long waiting times for their orders even when the restaurant wasn't busy and a couple of reviews mentioned instances of tasteless food and very hard fried eggs.
Overall, the restaurant at Hotel Trzy Światy frequently receives high marks for both the quality of its dishes and the pleasant dining atmosphere, making it a highlight for many visitors.
Rooms
Hotel Trzy Światy Spa & Wellness Rajska WySpa offers a range of experiences when it comes to its rooms. On the positive side, many guests highlighted that the rooms are generally clean, spacious and equipped with comfortable beds, making them suitable for short stays. The rooms are described as tidy with large bathrooms available. Some visitors appreciated the good room soundproofing, although opinions varied on this point.
However, there were a number of areas where guests felt the rooms could improve. Several reviews mentioned a lack of air conditioning, making the rooms uncomfortably hot at times. The lighting in the rooms was often criticized for being too weak and some guests encountered issues with the cleanliness at check-in, such as spiders in corners or dirty carpets. The appearance and functionality of room facilities were a recurring theme with comments about old furnishings, malfunctioning windows, broken bathroom fixtures and rusty underlays in the beds.
Guests also pointed out that the quality of the rooms did not match the price they paid and there were some discrepancies in amenities, such as the absence of air conditioning despite being listed as available. Issues with noise, like church bells ringing early in the morning and poor soundproofing, disrupted the sleep of some guests. Additionally, the need for modernizing the room facilities, including the water and sewage installations, was evident from the feedback.
While the rooms met basic expectations for cleanliness and comfort, several aspects require attention to align the guest experience with the pricing and promised amenities.
Beds
Hotel Trzy Światy Spa & Wellness Rajska WySpa receives mixed feedback regarding the comfort of its beds. Many guests find the beds comfortable, praising the general quality. However, there are notable concerns about the mattresses. Several guests mention that the mattresses come with plastic covers, which can cause rustling noise and discomfort. Some guests find the mattresses too soft or worn out, leading to an uncomfortable sleeping experience. There are also mentions of uncomfortable pillows. Despite these issues, the hotel does receive positive comments about the comfort of the beds overall, indicating that experiences may vary between rooms.
Cleanliness
Hotel Trzy Światy Spa & Wellness Rajska WySpa generally receives positive feedback regarding cleanliness. Guests often describe the rooms and bathrooms as clean and well-maintained. The hotel, including its restaurant, is frequently noted for its overall cleanliness. However, some reviews mention issues such as dust in closets and cobwebs by windows, indicating occasional lapses in meticulous cleaning. Generally, guests found the cleanliness of the rooms satisfactory and consistent with their expectations.
Staff
The staff at Hotel Trzy Światy Spa & Wellness Rajska WySpa garners a generally positive reception with many guests highlighting their friendliness and helpful nature. Numerous reviews emphasize the welcoming and accommodating demeanor of the personnel, often describing the service as very friendly and professional. The attentiveness of the breakfast staff, as well as prompt and efficient responses from the reception team, adds to the overall pleasant experience.
Positive interactions are frequently noted with particular praise for the receptionists who, despite occasional issues like confusion over payment, generally provide excellent service. Guests also mention specific instances of staff going the extra mile, such as bringing coffee during breakfast or being responsive to all wishes and needs. The manager and night shift employees also receive commendations for their competence and helpfulness.
However, there are occasional remarks about lapses in professionalism at the reception with some guests encountering misunderstandings regarding payments or experiencing unwelcoming behavior. A few isolated incidents of staff members not managing customer interactions well or a lack of sufficient staffing were also noted.
Overall, the hotel's staff strikes a balance between friendly, personalized service and some areas needing improvement, predominantly at the reception. Despite these minor issues, the majority of guests leave appreciating the welcoming atmosphere and helpful service provided by the team.
Spa
The spa at Hotel Trzy Światy Spa & Wellness Rajska WySpa is praised for its relaxing and destressing atmosphere, making it a highly recommended feature of the hotel. One of the significant benefits is that access to the spa is included in the room price, which guests find convenient and valuable. The spa area offers a range of amenities, such as saunas, massages, a salt cave and a jacuzzi, though some reviews mention cleanliness issues with the jacuzzi.
The spa zone is accessible with a pass, but it’s important to note that it is generally closed on weekends, which may be a drawback for some visitors. Despite this, the spa's operating hours extend into late evening, providing ample time for guests to unwind. The facility is described as well-stocked and thoughtfully designed with features like the salt cave and wellness services adding a special touch.
Overall, the spa seems to meet the expectations for a three-star hotel, offering a pleasant and worthwhile experience, especially for guests who value wellness and relaxation during their stay.
Parking
Hotel Trzy Światy Spa & Wellness Rajska WySpa offers a range of parking options for its guests. There is a large parking lot available that is conveniently close to the central area of the hotel. Guests have the choice of free parking in the hotel’s parking lot or opting for paid parking on the premises. The free parking availability is appreciated by many guests, contributing to a hassle-free experience.
However, there are some aspects that could be improved. The paid parking fee of 35 PLN has been noted as an additional cost that some guests feel should be included in the room price. There have been mentions of the parking area being somewhat unrefreshed and overgrown, which made parking a bit challenging at times.
Overall, the hotel provides ample parking possibilities, catering to guests' needs, though the fee structure and maintenance of the parking area could use some attention for a more seamless experience.
No, Hotel Trzy Światy Spa & Wellness Rajska WySpa doesn't have any pool.
Yes, a spa is available at Hotel Trzy Światy Spa & Wellness Rajska WySpa.
Yes, Hotel Trzy Światy Spa & Wellness Rajska WySpa welcomes dogs.
Yes, parking facilities are available at Hotel Trzy Światy Spa & Wellness Rajska WySpa.
Yes, Hotel Trzy Światy Spa & Wellness Rajska WySpa has a gym.