Bella Gramado Resort & Spa by Gramado Parks
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Summary of reviewsBella Gramado Resort & Spa by Gramado Parks is celebrated for its prime location, nestled strategically between Gramado and Canela, offering convenient access to numerous tourist attractions, parks and restaurants. Despite being a distance from downtown Gramado, this is easily overcome with a short car ride or affordable Uber trip. The serene environment and complimentary hotel shuttle to Gramado's covered street enhance the convenience for guests, making it an excellent base for exploration while maintaining a relaxing atmosphere.
The breakfast at the resort is highly praised with guests particularly appreciating the extensive variety and high quality of offerings, including options for different dietary preferences. Described as impeccable and sensational, the breakfast experience significantly contributes to guest satisfaction, despite occasional mentions of overcrowding.
The dinner experience has received mixed feedback. While many guests enjoy the flavorful and reasonably priced dishes, the limited menu and high cost of basic meals are common critiques. Despite some inconsistencies, the themed dinner shows and unique options like the German dinner program add to the dining appeal.
Rooms at the resort are described as spacious, cozy and impeccably clean, featuring modern amenities and thoughtful interior design. Guests highlight the comfort of the rooms with large beds, excellent soundproofing and convenient features for families, ensuring a restful and pleasant stay.
Cleanliness is a standout attribute with both rooms and public areas consistently well-maintained and hygienic. The staff's politeness and readiness to assist further enhance the overall experience, though there were occasional minor lapses in service.
The resort's staff receive high marks for their friendliness and professionalism, contributing to a welcoming and family-friendly atmosphere. While valet services were efficient, some guests noted occasional organizational issues. Nonetheless, the staff's overall service quality ensures a comfortable and enjoyable stay.
Wi-Fi service at the resort receives mixed reviews with some guests experiencing good connectivity while others faced issues with speed and reliability, indicating room for improvement in this area.
The spa facilities are highly commended, particularly for the relaxing thermal pool, jacuzzi and sauna. Guests appreciate the well-organized scheduling system via WhatsApp and the cleanliness of the facilities, although massage services were identified as an area needing enhancement.
The gym at the resort is well-regarded, equipped with new, quality equipment and open 24 hours. Guests appreciate the comprehensive leisure infrastructure, including multiple pools, a sauna, hot tub, cinema room, game room and children's play area, ensuring varied recreational options.
The pool area stands out for its cleanliness, spaciousness and perfect temperature with multiple heated pools catering to both adults and children. Despite minor maintenance issues and the need for better towel availability, the pools significantly enhance the guest experience.
Parking arrangements receive mixed feedback, primarily due to the additional charges. While valet services are efficient and the staff polite, some guests were surprised by the separate parking fees not clearly stated during booking.
In conclusion, Bella Gramado Resort & Spa by Gramado Parks offers a well-rounded and enjoyable experience with standout features including its location, breakfast, cleanliness and diverse recreational amenities. Minor areas for improvement include Wi-Fi service, dinner menu variety and parking fee transparency.
Categories
The breakfast at the resort is highly praised with guests particularly appreciating the extensive variety and high quality of offerings, including options for different dietary preferences. Described as impeccable and sensational, the breakfast experience significantly contributes to guest satisfaction, despite occasional mentions of overcrowding.
The dinner experience has received mixed feedback. While many guests enjoy the flavorful and reasonably priced dishes, the limited menu and high cost of basic meals are common critiques. Despite some inconsistencies, the themed dinner shows and unique options like the German dinner program add to the dining appeal.
Rooms at the resort are described as spacious, cozy and impeccably clean, featuring modern amenities and thoughtful interior design. Guests highlight the comfort of the rooms with large beds, excellent soundproofing and convenient features for families, ensuring a restful and pleasant stay.
Cleanliness is a standout attribute with both rooms and public areas consistently well-maintained and hygienic. The staff's politeness and readiness to assist further enhance the overall experience, though there were occasional minor lapses in service.
The resort's staff receive high marks for their friendliness and professionalism, contributing to a welcoming and family-friendly atmosphere. While valet services were efficient, some guests noted occasional organizational issues. Nonetheless, the staff's overall service quality ensures a comfortable and enjoyable stay.
Wi-Fi service at the resort receives mixed reviews with some guests experiencing good connectivity while others faced issues with speed and reliability, indicating room for improvement in this area.
The spa facilities are highly commended, particularly for the relaxing thermal pool, jacuzzi and sauna. Guests appreciate the well-organized scheduling system via WhatsApp and the cleanliness of the facilities, although massage services were identified as an area needing enhancement.
The gym at the resort is well-regarded, equipped with new, quality equipment and open 24 hours. Guests appreciate the comprehensive leisure infrastructure, including multiple pools, a sauna, hot tub, cinema room, game room and children's play area, ensuring varied recreational options.
The pool area stands out for its cleanliness, spaciousness and perfect temperature with multiple heated pools catering to both adults and children. Despite minor maintenance issues and the need for better towel availability, the pools significantly enhance the guest experience.
Parking arrangements receive mixed feedback, primarily due to the additional charges. While valet services are efficient and the staff polite, some guests were surprised by the separate parking fees not clearly stated during booking.
In conclusion, Bella Gramado Resort & Spa by Gramado Parks offers a well-rounded and enjoyable experience with standout features including its location, breakfast, cleanliness and diverse recreational amenities. Minor areas for improvement include Wi-Fi service, dinner menu variety and parking fee transparency.
Hotel Taking Steps Towards Sustainability
As part of Gramado Parks, this resort adheres to Green Building standards and has LEED certification. It benefits from the group's investment in a sewage treatment station for their properties and participates in environmental initiatives like the Hora do Planeta event.
Hotel with Spa
The resort features a full-service spa with a steam room, Jacuzzi, and sauna facilities. It offers various treatments including facials, body treatments, beauty treatments, and massage rooms, including one for couples with a hot tub. An indoor heated pool is available.
Family Friendly Hotel
This resort is well-regarded. It provides a wonderful experience for families with its amenities and services.
Hotel with Swimming Pool
This resort boasts an impressive array of heated pools that have earned high praise from guests. The resort's heated indoor pools, including hydrotherapy options, are a standout feature, providing a perfect temperature and ample relaxation opportunities. Visitors appreciate the size and warmth of these pools.
Heated Pool Indoor Pool
Hotel with Parking
Offering both resort amenities and parking, this hotel provides a blend of relaxation and convenience. The availability of parking enhances its appeal.
Accessible Hotel
This resort is listed as an accessible hotel in Gramado, indicating that it provides features and services to ensure a comfortable stay for guests with accessibility needs.
Hotel with Gym
Featuring 'Resort & Spa' in its name and managed by Gramado Parks, this hotel likely has a well-equipped fitness center to enhance the overall guest experience.
4-Star Hotel
Bella Gramado Resort & Spa by Gramado Parks offers both relaxation and entertainment with its spa services and proximity to Gramado Parks attractions.
Hotel with Indoor Pool
Bella Gramado Resort features a well-appointed indoor pool area that includes a children's pool, making it suitable for families. Additional amenities like a hot tub, sauna, and steam room provide ample opportunities for unwinding.
Hotel with Heated Pool
This hotel features an indoor, climate-controlled pool area that includes jacuzzis. The specific mention of climate control and jacuzzis highlights a dedicated and comfortable heated pool facility.
Romantic Hotel
Business Hotel
Guest Reviews
Bella Gramado Resort & Spa by Gramado Parks boasts a fantastic location, nestled strategically between Gramado and Canela. Guests frequently highlight its convenient positioning on Av. das Hortênsias, which offers easy access to numerous tourist attractions, parks and restaurants in both cities. Although some reviewers noted it's a bit far from the city center of Gramado, this minor distance is typically mitigated by a short car ride or an affordable Uber trip.
The hotel provides advantageous access to main roads and comes with the benefit of a quiet environment, away from the hustle and bustle of downtown areas. Those traveling by car find the location particularly beneficial for quick and simple commuting. Moreover, the availability of a complimentary hotel shuttle to Gramado's covered street enhances convenience.
The area's pleasant atmosphere enhances the overall appeal, described as pleasant and safe with nearby playgrounds making it ideal for families with children. Guests also appreciated the attentive and polite staff, which contributes to the positive experience of staying at the hotel. With all these considerations, Bella Gramado Resort & Spa's location is praised for balancing access to tourist hotspots and a more serene stay.
At Bella Gramado Resort & Spa by Gramado Parks, the breakfast experience garners exceptional praise from guests, elevating their stay to new heights. Described as impeccable, sensational and amazing, the breakfast serves as a highlight for many. Guests appreciate the extensive variety offered, which includes numerous options to cater to different tastes and dietary preferences, such as gluten-free and dairy-free selections.
The breakfast is consistently noted for its quality and freshness, featuring an array of both sweet and savory items that surpass many colonial cafes in Gramado. The buffet includes a range of options that allow guests to try something different each day, making the meal delightful and satisfying.
Though a few reviews mention occasional overcrowding and organizational challenges, these instances seem to be exceptions in an otherwise outstanding dining experience. Overall, the breakfast at Bella Gramado Resort & Spa is celebrated for its diversity, deliciousness and the exceptional service provided by the staff, making it a memorable start to the day for guests.
In sum, the breakfast at Bella Gramado Resort & Spa is lauded for its abundance, variety and high quality, contributing significantly to the overall satisfaction of those who stay at the hotel.
Bella Gramado Resort & Spa by Gramado Parks offers a mixed dining experience according to guest reviews. Many guests appreciated the flavorful and well-prepared dishes with the hotel restaurant frequently cited as wonderful and the service praised for its quality. The German dinner program, fondue sequence and wood-fired pizza were particularly noted for both their taste and reasonable prices.
However, the limited dinner menu and the overall lack of variety were common critiques. Additionally, the high cost of basic meals and some specific dishes, like the tasteless soup and undercooked rice, left guests unsatisfied at times. Service delays and cold food were occasional issues, leading to an overall sense of inconsistency.
Despite these drawbacks, meals were often described as delicious and priced in line with local standards. The entertaining dinner shows and themed options such as the German-inspired cuisine added a unique touch to the dining experience. For guests seeking convenience without leaving the hotel, the restaurant's reasonably priced meals and room service pizza were favorable options. Overall, while the dining experience had its highs and lows, many guests found the food enjoyable and the atmosphere lively.
Bella Gramado Resort & Spa by Gramado Parks has delighted guests with its impressive rooms and accommodations. Visitors consistently praise the spaciousness and comfort of the rooms, often highlighting the well-decorated, cozy environment. The hotel's rooms are described as clean, modern and well-maintained with lovely decor that adds an inviting touch.
The accommodations feature large, comfortable beds and are equipped with useful amenities such as two TVs in family rooms, excellent heating and well-lit bathrooms. Many guests have appreciated the soundproofing and quiet atmosphere, allowing for a restful experience. The rooms also receive high marks for their cleanliness with numerous mentions of impeccable upkeep and fresh, fragrant spaces.
Guests particularly enjoy the room layout, which often includes separated living areas, perfect for families or those needing extra space. Blackout blinds in the rooms ensure a great night's sleep, while the thoughtful interior design makes the areas feel both elegant and homey.
Overall, Bella Gramado Resort & Spa by Gramado Parks provides an exceptional experience with its beautiful, cozy and spacious rooms, making it an ideal choice for a relaxing and comfortable stay.
The beds at Bella Gramado Resort & Spa by Gramado Parks largely receive positive feedback from guests. Many reviews highlight the comfort and quality of the beds, describing them as very comfortable, soft and cozy, often resulting in a great night's sleep. The double beds and large beds are particularly praised for their comfort, while the bedding, including soft linens and feather pillows, also garners high marks for contributing to the overall sleeping experience.
Some guests appreciate the well-sanitized and fresh-smelling sheets and towels, noting the excellent quality of bed linens. The spaciousness of the rooms and cleanliness are additional compliments that enhance the guests' stay. The resort also offers a good variety of pillows, although a few mentions suggest they could be better.
However, there are mixed feelings about the sofa beds. While some guests find them comfortable, especially for children, others report them as hard or uncomfortable for adults. There are also comments on some room arrangements where beds are put together, which some find uncomfortable.
In summary, the main beds at Bella Gramado Resort & Spa are widely regarded as comfortable, clean and conducive to relaxation, though experiences with the auxiliary sofa beds are more varied. Guests consistently enjoy good-quality bedding and well-maintained rooms, contributing to an overall pleasant stay.
Bella Gramado Resort & Spa by Gramado Parks is highly praised for its exceptional cleanliness and organization. Guests consistently highlight the impeccable state of the rooms, which are not only spotlessly clean but also well-decorated and comfortable. The hotel's environment maintains a fresh and pleasant scent of cleanliness, contributing to a cozy and inviting atmosphere. The overall maintenance of the hotel, from its public areas to private accommodations, is top-notch with everything appearing new and well looked after.
Staff politeness and professionalism add to the positive experience with many guests noting their readiness to assist with any needs. Cleanliness extends beyond the rooms to the general hotel facilities, such as the pool and jacuzzi areas, which are also described as very clean and enjoyable.
Despite minor issues reported by some guests, such as occasional lapses in detailed cleaning or service hiccups, the hotel's commitment to hygiene and orderliness shines through in the majority of reviews. The immaculate state of the hotel, combined with its modern facilities, makes Bella Gramado Resort & Spa a standout choice for those prioritizing cleanliness and comfort during their stay.
The staff at Bella Gramado Resort & Spa by Gramado Parks consistently receives high praise for their exceptional service and friendliness. Guests commend the employees for being attentive, polite and highly professional. The reception and valet services are noted for their efficiency, although there were occasional mentions of a lack of attention. The hotel prioritizes guest service and this is evident in the staff's willingness to assist with a smile at all times.
The team is well-trained and consistently courteous, making guests feel welcome and comfortable. Cleaning standards are impeccable and the overall atmosphere is one of kindness and hospitality. Specific mentions include the helpfulness and efficiency of the staff, particularly in the reception and pool areas. Many guests appreciate the attentiveness and readiness to help from all employees, creating a family-friendly environment.
While most feedback is overwhelmingly positive, a few guests did note minor issues with organization and attention from the valet services. However, the consistently high level of service from the staff generally ensures an enjoyable and relaxing stay for all guests.
Bella Gramado Resort & Spa by Gramado Parks offers internet access throughout the hotel, but guest reviews reveal mixed experiences with the Wi-Fi service. While some visitors encountered excellent and very good Wi-Fi, especially in certain rooms, others mentioned that the internet didn't meet their expectations, citing issues with slow speeds, poor signals and connectivity problems in their rooms. In some cases, the internet was described as simply awful or terrible throughout the hotel. Despite functional Wi-Fi being available, these varying experiences suggest a need for improvement in the overall quality and reliability of the hotel's internet service. Apart from the differing Wi-Fi experiences, the reviews consistently highlight the excellent overall service provided by the hotel.
The spa at Bella Gramado Resort & Spa by Gramado Parks offers a relaxing and well-organized experience. Guests particularly appreciate the wonderful thermal pool and the awesomely relaxing atmosphere. The jacuzzi and sauna facilities receive high praise for their excellent design and cleanliness with the jacuzzi being sanitized after each client's use.
Scheduling services like jacuzzi appointments is straightforward, often facilitated via WhatsApp, which enhances convenience and organization for visitors. This approach helps manage the use of facilities, preventing overcrowding and ensuring that all guests can enjoy their time to the fullest. The spa and hot tub areas, including the whirlpool pool, are highlighted as exceptional aspects of the resort's amenities.
While the spa itself and the general services are well-maintained and clean, some guests have noted that the massages specifically could use improvement. Despite this, the overall spa experience remains highly enjoyable for those seeking rejuvenation and relaxation.
Additionally, the spa is a part of a hotel that boasts several attractions and numerous leisure options, making it a fantastic all-encompassing retreat. The ease of making reservations and the thoughtfulness in maintaining hygiene and guest satisfaction contribute significantly to the positive evaluations of the spa services.
Bella Gramado Resort & Spa by Gramado Parks boasts a well-equipped and meticulously maintained gym that has garnered praise from guests. The fitness center at the resort is highly regarded, described as top-notch and even better than many professional gyms. Situated within the extensive leisure infrastructure, the gym offers a variety of new, quality equipment, making it practical and useful for workouts at any time, as it remains open 24 hours a day.
In addition to commendations on its variety and quality of equipment, the gym also provides essential amenities like water and towels. Guests highlighted its spaciousness and the overall excellent condition of the facilities. However, some did point out a lack of certain equipment and occasional stuffiness.
Complimentary to the gym, Bella Gramado Resort & Spa also features multiple pools, a sauna, hot tub, cinema room, game room and children's play area, all contributing to the hotel's well-organized and modern recreational offerings. This variety ensures that the gym, along with the other amenities, delivers a holistic and enjoyable experience for those looking to stay active or simply relax during their stay.
Bella Gramado Resort & Spa by Gramado Parks offers an impressive and well-maintained pool area that receives high praise from guests. The resort features multiple pools, including thermal and heated indoor pools, which are particularly appreciated during colder weather. These pools are described as clean, spacious and having the perfect temperature, making them very relaxing and enjoyable for both adults and children. Many guests highlighted the excellent condition and cleanliness of the pools, ensuring a pleasant experience.
The pool area itself is noted to be spacious and comfortable, providing ample space for leisure and relaxation. Families especially love the heated pools with children enjoying hours of playtime. The availability of a jacuzzi and the occasional necessity to schedule pool access highlights the organized management of the facilities.
Despite minor critiques such as occasional maintenance issues and the need for better towel availability, the overall feedback revolves around the superior quality and enjoyment provided by the pool amenities. The staff’s attentiveness around the pool area is also commended, contributing positively to the guests' experience.
In summary, the pool facilities at Bella Gramado Resort & Spa are a standout feature, offering a luxurious and comfortable environment that significantly enhances the guest experience.
Guests at Bella Gramado Resort & Spa by Gramado Parks have expressed varying opinions about the hotel's parking arrangements. Many reviews highlight that the parking is outsourced and almost all note that it comes with additional charges, typically around 33 reais ($6 to $7) per day, which some guests found high. The separate fee for parking, not included in the hotel reservation cost, was a common point of contention. A few mentioned feeling surprised by these fees, indicating they were not clearly stated during booking.
Despite these concerns, the valet service received positive remarks for its efficiency and the politeness of the staff, though there were occasional comments about confusion. Some guests appreciated the organization of the parking system, although it's clear that for many, the preference would be for parking to be included in the base rate or offered at a symbolic cost.
A recurrent suggestion from guests is that parking fees be either eliminated or incorporated into the overall hotel charges to avoid unexpected expenses. Yet, despite some dissatisfaction with the pricing, the service quality provided by the valet team was often noted as a redeeming factor.
Bella Gramado Resort & Spa by Gramado Parks offers an exceptional stay for families with a wide array of activities and amenities tailored to children. The resort is highly praised for its family-friendly atmosphere, making it an ideal destination for those traveling with kids. The spacious and comfortable accommodations, such as the two-room suites, are noted to be perfect for families.
The resort boasts several leisure areas, including a great pool area, a wonderful playroom and well-maintained playgrounds that provide endless entertainment for children. Parents appreciate the thoughtful touches like the fully equipped baby kitchen and kids' reception, enhancing the convenience for families with small children.
Guests rave about the variety of activities available with many noting that the resort is perfect for family vacations. The pools, particularly the children's pools, are highlighted as a favorite spot with many families spending extensive time there. The fine attention to detail and comfort extends to clean and cozy rooms, attentive staff and excellent breakfast offerings, ensuring a delightful stay for all family members.
Overall, Bella Gramado Resort & Spa by Gramado Parks stands out as an exceptional choice for a family getaway with its extensive facilities and warm, welcoming environment making it a top recommendation for travelers with children.
Bella Gramado Resort & Spa by Gramado Parks offers an impeccable four-star experience that frequently exceeds expectations. Guests highlight the divine atmosphere, excellent structure and top-notch service and amenities. The hotel's location is praised for being very good, while its tastefully decorated rooms and well-maintained gardens enhance its appeal. Cleanliness and comfort are evident throughout, including the modern, spacious rooms equipped with comfortable beds.
Breakfast is a standout feature, frequently described as wonderful and super complete. The hotel’s leisure area is well-equipped, featuring heated indoor pools with hydrotherapy that guests find impeccable. Guests also appreciate the great gym and other meticulously maintained facilities.
Described as a practically five-star experience with four-star pricing, the hotel provides excellent value for money. Visitors emphasize the great cost-benefit ratio, remarking that it's worth investing in a bit more comfort for those using sofa beds. Nevertheless, the clean, modern rooms and helpful staff contribute to a highly recommended stay at Bella Gramado Resort & Spa.
Bella Gramado Resort & Spa by Gramado Parks emerges as a viable choice for business travelers, boasting an excellent cost-benefit ratio. The resort is known for its comprehensive facilities designed to accommodate professional needs. A variety of meeting and conference rooms provide a suitable environment for corporate events, business meetings and other professional gatherings.
Internet connectivity is generally reliable, although a few guests mentioned occasional issues like lack of Wi-Fi signal, which could be a minor setback during work. The business center, although in need of updated equipment, serves as a functional space for guests needing to work during their stay.
The resort is described as a great business hotel, offering a conducive environment for both work and leisure. It is particularly noted for being convenient for work trips and suitable for business travelers with many commenting on its excellent structure for hosting corporate events. Facilities include professional meeting rooms and spaces perfect for business activities.
Overall, Bella Gramado Resort & Spa by Gramado Parks is a solid choice for those on business trips, offering appropriate amenities for a professional setting. However, business travelers should be aware of minor hiccups like the occasional lack of Wi-Fi and ensure any specific needs, such as TV mirroring for work, are confirmed in advance.
Bella Gramado Resort & Spa by Gramado Parks enjoys a prime location, conveniently close to the city center. Guests frequently highlight its new, well-maintained facilities and easy access. While the hotel offers accessible rooms, including features like low showers and excellent accessibility throughout, there are a few limitations. Some reviews mention a lack of safety bars in bathrooms and challenging access to the bathroom when using the sofa bed. Tower A reportedly has limited accessibility and a ramp at the entrance would be a useful addition. Nevertheless, the staff is noted for being helpful and accommodating, ensuring guests with disabilities feel welcome. Overall, the resort offers good accessibility, clean and tidy rooms, efficient service and a friendly environment, contributing to an enjoyable stay for all visitors.
Bella Gramado Resort & Spa by Gramado Parks boasts an impressive array of heated pools that have earned high praise from guests. The resort's heated indoor pools, including hydrotherapy options, are a standout feature, providing a perfect temperature and ample relaxation opportunities. Visitors appreciated the size and warmth of these pools, often highlighting them as an ideal spot for unwinding with family. The presence of jacuzzis and a dedicated bar adds to the luxurious experience.
The heated pools are consistently described as wonderful, cozy and an attraction on their own. Families particularly enjoyed the facilities with children loving both the heated pool and the playroom. Scheduled time slots for jacuzzis ensure a private and relaxing experience. Additionally, a clean environment and well-maintained warm water further enhance guest satisfaction. The pools, along with other amenities such as the sauna and gym, contributed significantly to the enjoyment of visitors' stays, making the resort's aquatic facilities a key highlight.
Bella Gramado Resort & Spa by Gramado Parks offers an impressive array of indoor pool facilities that have garnered positive feedback from guests. Visitors have praised the resort’s multiple heated and covered swimming pools, which are perfect for relaxing, irrespective of the weather. The temperature of the indoor pools is consistently described as being perfect, contributing to a comfortable and enjoyable swim. The cleanliness and maintenance of these pools also stand out, reflecting the resort’s commitment to high standards.
For family fun, the indoor heated pool provides a great venue to unwind together, making it an excellent choice for rainy days. Guests have particularly enjoyed the large, warm pool where bathrobes are conveniently provided in the rooms. The indoor pool also includes an eye-catching hibiscus flower feature, adding to the aesthetic appeal of the area.
The facilities extend beyond the indoor pools with the inclusion of amenities like jacuzzis and easy access to outdoor pools, ensuring there is something for everyone. Overall, the indoor pool area at Bella Gramado Resort & Spa is described as wonderful and a highlight of the guest experience, enhancing the stay with its warmth, cleanliness and inviting atmosphere.
Nestled between Gramado and Canela, Bella Gramado Resort & Spa by Gramado Parks stands out as an idyllic romantic retreat. Known for its beautiful and charming decor, this new hotel creates a peaceful environment perfect for couples seeking a cozy and intimate getaway. Visitors have highlighted its romantic facilities, which include special room decor for occasions like honeymoons and anniversaries and couple bathtubs designed to enhance the romantic experience.
Guests frequently mention the wonderful, romantic atmosphere throughout the hotel, ideal for special celebrations such as wedding anniversaries and milestone moments. Professional, always willing to help and friendly staff contribute to a stress-free stay, ensuring a pleasant experience for all visitors. The ambiance is further enriched with musical evenings, including Friday night piano performances in the hotel lobby, adding a touch of elegance to the romantic setting.
Additionally, the hotel's convenient location offers easy access to both parks and events in the Gramado-Canela area, making it a prime choice for those on romantic getaways. With its highly recommended romantic accommodations and serene environment, Bella Gramado Resort & Spa proves to be a wonderful place for couples looking to celebrate love and create memorable moments together.
Location Show Map
Location
The hotel provides advantageous access to main roads and comes with the benefit of a quiet environment, away from the hustle and bustle of downtown areas. Those traveling by car find the location particularly beneficial for quick and simple commuting. Moreover, the availability of a complimentary hotel shuttle to Gramado's covered street enhances convenience.
The area's pleasant atmosphere enhances the overall appeal, described as pleasant and safe with nearby playgrounds making it ideal for families with children. Guests also appreciated the attentive and polite staff, which contributes to the positive experience of staying at the hotel. With all these considerations, Bella Gramado Resort & Spa's location is praised for balancing access to tourist hotspots and a more serene stay.
Breakfast
The breakfast is consistently noted for its quality and freshness, featuring an array of both sweet and savory items that surpass many colonial cafes in Gramado. The buffet includes a range of options that allow guests to try something different each day, making the meal delightful and satisfying.
Though a few reviews mention occasional overcrowding and organizational challenges, these instances seem to be exceptions in an otherwise outstanding dining experience. Overall, the breakfast at Bella Gramado Resort & Spa is celebrated for its diversity, deliciousness and the exceptional service provided by the staff, making it a memorable start to the day for guests.
In sum, the breakfast at Bella Gramado Resort & Spa is lauded for its abundance, variety and high quality, contributing significantly to the overall satisfaction of those who stay at the hotel.
Dinner
However, the limited dinner menu and the overall lack of variety were common critiques. Additionally, the high cost of basic meals and some specific dishes, like the tasteless soup and undercooked rice, left guests unsatisfied at times. Service delays and cold food were occasional issues, leading to an overall sense of inconsistency.
Despite these drawbacks, meals were often described as delicious and priced in line with local standards. The entertaining dinner shows and themed options such as the German-inspired cuisine added a unique touch to the dining experience. For guests seeking convenience without leaving the hotel, the restaurant's reasonably priced meals and room service pizza were favorable options. Overall, while the dining experience had its highs and lows, many guests found the food enjoyable and the atmosphere lively.
Rooms
The accommodations feature large, comfortable beds and are equipped with useful amenities such as two TVs in family rooms, excellent heating and well-lit bathrooms. Many guests have appreciated the soundproofing and quiet atmosphere, allowing for a restful experience. The rooms also receive high marks for their cleanliness with numerous mentions of impeccable upkeep and fresh, fragrant spaces.
Guests particularly enjoy the room layout, which often includes separated living areas, perfect for families or those needing extra space. Blackout blinds in the rooms ensure a great night's sleep, while the thoughtful interior design makes the areas feel both elegant and homey.
Overall, Bella Gramado Resort & Spa by Gramado Parks provides an exceptional experience with its beautiful, cozy and spacious rooms, making it an ideal choice for a relaxing and comfortable stay.
Beds
Some guests appreciate the well-sanitized and fresh-smelling sheets and towels, noting the excellent quality of bed linens. The spaciousness of the rooms and cleanliness are additional compliments that enhance the guests' stay. The resort also offers a good variety of pillows, although a few mentions suggest they could be better.
However, there are mixed feelings about the sofa beds. While some guests find them comfortable, especially for children, others report them as hard or uncomfortable for adults. There are also comments on some room arrangements where beds are put together, which some find uncomfortable.
In summary, the main beds at Bella Gramado Resort & Spa are widely regarded as comfortable, clean and conducive to relaxation, though experiences with the auxiliary sofa beds are more varied. Guests consistently enjoy good-quality bedding and well-maintained rooms, contributing to an overall pleasant stay.
Cleanliness
Staff politeness and professionalism add to the positive experience with many guests noting their readiness to assist with any needs. Cleanliness extends beyond the rooms to the general hotel facilities, such as the pool and jacuzzi areas, which are also described as very clean and enjoyable.
Despite minor issues reported by some guests, such as occasional lapses in detailed cleaning or service hiccups, the hotel's commitment to hygiene and orderliness shines through in the majority of reviews. The immaculate state of the hotel, combined with its modern facilities, makes Bella Gramado Resort & Spa a standout choice for those prioritizing cleanliness and comfort during their stay.
Staff
The team is well-trained and consistently courteous, making guests feel welcome and comfortable. Cleaning standards are impeccable and the overall atmosphere is one of kindness and hospitality. Specific mentions include the helpfulness and efficiency of the staff, particularly in the reception and pool areas. Many guests appreciate the attentiveness and readiness to help from all employees, creating a family-friendly environment.
While most feedback is overwhelmingly positive, a few guests did note minor issues with organization and attention from the valet services. However, the consistently high level of service from the staff generally ensures an enjoyable and relaxing stay for all guests.
Wi-Fi
Spa
Scheduling services like jacuzzi appointments is straightforward, often facilitated via WhatsApp, which enhances convenience and organization for visitors. This approach helps manage the use of facilities, preventing overcrowding and ensuring that all guests can enjoy their time to the fullest. The spa and hot tub areas, including the whirlpool pool, are highlighted as exceptional aspects of the resort's amenities.
While the spa itself and the general services are well-maintained and clean, some guests have noted that the massages specifically could use improvement. Despite this, the overall spa experience remains highly enjoyable for those seeking rejuvenation and relaxation.
Additionally, the spa is a part of a hotel that boasts several attractions and numerous leisure options, making it a fantastic all-encompassing retreat. The ease of making reservations and the thoughtfulness in maintaining hygiene and guest satisfaction contribute significantly to the positive evaluations of the spa services.
Gym
In addition to commendations on its variety and quality of equipment, the gym also provides essential amenities like water and towels. Guests highlighted its spaciousness and the overall excellent condition of the facilities. However, some did point out a lack of certain equipment and occasional stuffiness.
Complimentary to the gym, Bella Gramado Resort & Spa also features multiple pools, a sauna, hot tub, cinema room, game room and children's play area, all contributing to the hotel's well-organized and modern recreational offerings. This variety ensures that the gym, along with the other amenities, delivers a holistic and enjoyable experience for those looking to stay active or simply relax during their stay.
Pool
The pool area itself is noted to be spacious and comfortable, providing ample space for leisure and relaxation. Families especially love the heated pools with children enjoying hours of playtime. The availability of a jacuzzi and the occasional necessity to schedule pool access highlights the organized management of the facilities.
Despite minor critiques such as occasional maintenance issues and the need for better towel availability, the overall feedback revolves around the superior quality and enjoyment provided by the pool amenities. The staff’s attentiveness around the pool area is also commended, contributing positively to the guests' experience.
In summary, the pool facilities at Bella Gramado Resort & Spa are a standout feature, offering a luxurious and comfortable environment that significantly enhances the guest experience.
Parking
Despite these concerns, the valet service received positive remarks for its efficiency and the politeness of the staff, though there were occasional comments about confusion. Some guests appreciated the organization of the parking system, although it's clear that for many, the preference would be for parking to be included in the base rate or offered at a symbolic cost.
A recurrent suggestion from guests is that parking fees be either eliminated or incorporated into the overall hotel charges to avoid unexpected expenses. Yet, despite some dissatisfaction with the pricing, the service quality provided by the valet team was often noted as a redeeming factor.
Family
The resort boasts several leisure areas, including a great pool area, a wonderful playroom and well-maintained playgrounds that provide endless entertainment for children. Parents appreciate the thoughtful touches like the fully equipped baby kitchen and kids' reception, enhancing the convenience for families with small children.
Guests rave about the variety of activities available with many noting that the resort is perfect for family vacations. The pools, particularly the children's pools, are highlighted as a favorite spot with many families spending extensive time there. The fine attention to detail and comfort extends to clean and cozy rooms, attentive staff and excellent breakfast offerings, ensuring a delightful stay for all family members.
Overall, Bella Gramado Resort & Spa by Gramado Parks stands out as an exceptional choice for a family getaway with its extensive facilities and warm, welcoming environment making it a top recommendation for travelers with children.
4 Star
Breakfast is a standout feature, frequently described as wonderful and super complete. The hotel’s leisure area is well-equipped, featuring heated indoor pools with hydrotherapy that guests find impeccable. Guests also appreciate the great gym and other meticulously maintained facilities.
Described as a practically five-star experience with four-star pricing, the hotel provides excellent value for money. Visitors emphasize the great cost-benefit ratio, remarking that it's worth investing in a bit more comfort for those using sofa beds. Nevertheless, the clean, modern rooms and helpful staff contribute to a highly recommended stay at Bella Gramado Resort & Spa.
Business
Internet connectivity is generally reliable, although a few guests mentioned occasional issues like lack of Wi-Fi signal, which could be a minor setback during work. The business center, although in need of updated equipment, serves as a functional space for guests needing to work during their stay.
The resort is described as a great business hotel, offering a conducive environment for both work and leisure. It is particularly noted for being convenient for work trips and suitable for business travelers with many commenting on its excellent structure for hosting corporate events. Facilities include professional meeting rooms and spaces perfect for business activities.
Overall, Bella Gramado Resort & Spa by Gramado Parks is a solid choice for those on business trips, offering appropriate amenities for a professional setting. However, business travelers should be aware of minor hiccups like the occasional lack of Wi-Fi and ensure any specific needs, such as TV mirroring for work, are confirmed in advance.
Accessible
Heated Pool
The heated pools are consistently described as wonderful, cozy and an attraction on their own. Families particularly enjoyed the facilities with children loving both the heated pool and the playroom. Scheduled time slots for jacuzzis ensure a private and relaxing experience. Additionally, a clean environment and well-maintained warm water further enhance guest satisfaction. The pools, along with other amenities such as the sauna and gym, contributed significantly to the enjoyment of visitors' stays, making the resort's aquatic facilities a key highlight.
Indoor Pool
For family fun, the indoor heated pool provides a great venue to unwind together, making it an excellent choice for rainy days. Guests have particularly enjoyed the large, warm pool where bathrobes are conveniently provided in the rooms. The indoor pool also includes an eye-catching hibiscus flower feature, adding to the aesthetic appeal of the area.
The facilities extend beyond the indoor pools with the inclusion of amenities like jacuzzis and easy access to outdoor pools, ensuring there is something for everyone. Overall, the indoor pool area at Bella Gramado Resort & Spa is described as wonderful and a highlight of the guest experience, enhancing the stay with its warmth, cleanliness and inviting atmosphere.
Romantic
Guests frequently mention the wonderful, romantic atmosphere throughout the hotel, ideal for special celebrations such as wedding anniversaries and milestone moments. Professional, always willing to help and friendly staff contribute to a stress-free stay, ensuring a pleasant experience for all visitors. The ambiance is further enriched with musical evenings, including Friday night piano performances in the hotel lobby, adding a touch of elegance to the romantic setting.
Additionally, the hotel's convenient location offers easy access to both parks and events in the Gramado-Canela area, making it a prime choice for those on romantic getaways. With its highly recommended romantic accommodations and serene environment, Bella Gramado Resort & Spa proves to be a wonderful place for couples looking to celebrate love and create memorable moments together.
Yes, Bella Gramado Resort & Spa by Gramado Parks has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Bella Gramado Resort & Spa by Gramado Parks.
No, Bella Gramado Resort & Spa by Gramado Parks doesn't allow dogs.
Yes, parking facilities are available at Bella Gramado Resort & Spa by Gramado Parks.
Yes, Bella Gramado Resort & Spa by Gramado Parks has a gym.
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