Cassia Hotel Jerusalem

Jerusalem 31.77237400, 35.22242000 , King David 32 (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsCassia Hotel Jerusalem is highly regarded for its exceptional location, offering guests easy access to the city's historic and cultural landmarks, including the Old City, Western Wall, and Jaffa Gate. The proximity to shopping and dining options at Mamilla Mall further enhances the visitor experience. Many rooms and the pool area provide breathtaking views of Jerusalem, contributing to an unforgettable stay.

The hotel is praised for its delightful breakfast experience, featuring an abundant and diverse buffet that caters to various tastes and dietary needs. Guests appreciate the fresh and plentiful options, and the courteous service provided by staff members, which significantly enhances the dining experience.

Rooms at the Cassia Hotel are noted for their spaciousness, modern design, and comfort. Guests find the accommodations clean and well-maintained, with thoughtful furnishings and contemporary amenities that ensure a cozy atmosphere. The hotel's commitment to cleanliness extends throughout the premises, creating a pleasant and tidy environment.

The staff at Cassia Hotel Jerusalem is one of its strongest assets, consistently receiving accolades for their friendliness, helpfulness, and outstanding hospitality. Staff members are attentive to guest needs and ensure a warm and welcoming atmosphere.

The hotel's pool area is charming and well-kept, offering picturesque views from the rooftop terrace. Although smaller in size, it provides a relaxing spot for adults, while families enjoy the bustling atmosphere it offers. The dedicated family amenities, including spacious rooms and a children's playroom, make it an ideal choice for those traveling with children.

While bed comfort experiences vary, with some guests finding the beds very cozy, the overall sentiment towards accommodations is positive. Cassia Hotel Jerusalem successfully combines location, service, and comfort, offering a memorable and enjoyable stay for visitors exploring this historic city.
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Categories
Hotel Taking Steps Towards Sustainability
This hotel is listed as a 'Green Jerusalem' hotel, indicating its participation in efforts to promote environmental responsibility in the hospitality sector.

Family Friendly Hotel
The Cassia Hotel Jerusalem receives good reviews and is considered family-friendly.

Hotel with Swimming Pool
This hotel includes a swimming pool as part of its facilities for guests. The pool offers a recreational option for visitors staying at the property.

  Outdoor Pool  


Hotel with Gym
Offers a fitness center. It provides essential amenities for guests looking to maintain their fitness routine.

Hotel with Outdoor Pool
Features an outdoor swimming pool with city views and a seasonal rooftop pool. A poolside bar is available, and pool access is free for guests.

Hotel for Honeymoon

Romantic Hotel

Business Hotel

Accessible Hotel

Room Types
Junior Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a balcony with garden views, this suite also provides a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 3 beds.

Suite - Lower Floor This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit has 2 beds.

Suite - Upper Floor with Old City View This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This air-conditioned suite includes a dining area, a flat-screen TV with satellite channels a tea and coffee maker and a terrace. The unit offers 2 beds.

Deluxe Double or Twin Room Providing free toiletries, this twin/double room includes a private bathroom with a bath, a shower and slippers. The air-conditioned twin/double room provides a flat-screen TV with satellite channels, a coffee machine, a wardrobe, a safe deposit box as well as garden views.

Deluxe Twin Room with Pool View Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and slippers. The air-conditioned twin room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as pool views. The unit offers 2 beds.

Deluxe Room with Old City View The spacious twin/double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 3 beds.

Deluxe Double or Twin Room with Balcony This air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.

Grand Deluxe Room Providing free toiletries, this twin/double room includes a private bathroom with a bath, a shower and slippers. The spacious air-conditioned twin/double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as garden views.

Guest Reviews
8.1
Very Good
Location
The Cassia Hotel Jerusalem is highly praised for its prime location in the heart of the city, offering guests unparalleled access to Jerusalem's historic and cultural attractions. Nestled near the scenic Bell Garden and Mishkenot Sha'ananim, the hotel is just a short walk from iconic sites like the Old City, Western Wall, and Jaffa Gate. Its positioning near Mamilla Mall provides visitors with convenient shopping and dining options, enhancing the travel experience.

The hotel's central location makes exploring Jerusalem a breeze, whether walking to downtown hotspots or visiting the Emek Refaim district. Guests appreciate the ease of access to public transportation, ensuring smooth transit throughout the city's vibrant districts. Some rooms and the pool area offer breathtaking views of Jerusalem, adding to the overall allure of the stay.

Located in a historic area, the Cassia Hotel is within walking distance to an array of shops, restaurants, and museums, making it an excellent base for both leisure and exploration. Positive reviews highlight its proximity to a beautiful park, offering a pleasant stroll to the old town. The combination of beautiful city views, convenient access to key attractions, and nearby amenities makes the Cassia Hotel a recommended choice for travelers seeking a comprehensive Jerusalem experience.

Breakfast
Cassia Hotel Jerusalem offers guests a delightful breakfast experience, with many reviews highlighting its abundance and variety. The breakfast buffet is often praised for being both exceptional and diverse, allowing guests to indulge in a plethora of options that cater to different tastes and dietary preferences. Many reviewers describe the breakfast as fresh, tasty, and plentiful, contributing to a satisfying start to the day. Guests appreciate the abundance of food choices, noting that the breakfast includes both standard selections and a healthy section that exceeds expectations.

The attentive and courteous service provided during breakfast stands out, with staff members like Khalil and Ashraf receiving special mentions for enhancing the dining experience. Although a few reviewers mention potential improvements in terms of cost and noise, the overall sentiment remains largely positive, with the buffet being described as amazing and indulging. The breakfast at Cassia Hotel Jerusalem is often cited as a key highlight, complementing the hotel's perfect location and comfortable accommodations, contributing to a memorable stay in the city.

Rooms
Cassia Hotel Jerusalem offers guests a delightful room experience characterized by spaciousness, modern design, and comfort. The rooms are beautifully designed and thoughtfully furnished, providing a cozy and refreshing environment for relaxation. Many guestrooms boast stunning terraces and balconies, offering remarkable views that enhance the stay. Guests appreciate the cleanliness and fresh ambience, with rooms looking notably renovated and updated with contemporary amenities. Ample closet space contributes to the functional design, making accommodations both practical and stylish. Overall, the hotel successfully combines comfort with aesthetic appeal, ensuring guests enjoy a pleasant and restful visit.

Beds
The Cassia Hotel Jerusalem offers a variety of experiences when it comes to the comfort of its beds. Many guests describe the beds as comfortable, with several noting the mattresses as particularly cozy, contributing to a restful night's sleep. Families find the family room setup accommodating, providing ample space with beds that meet their needs effectively. However, experiences vary, as some guests find the beds less than ideal, describing them as hard or uncomfortable. Overall, while many visitors enjoy a comfortable stay, there are occasional inconsistencies in bed comfort and room amenities.

Cleanliness
Cassia Hotel Jerusalem is frequently praised for its impressive standards of cleanliness. Guests consistently highlight the immaculate condition of the rooms, noting that they are diligently cleaned every day with fresh towels provided regularly. The hotel's general cleanliness extends to shared spaces, ensuring a pleasant and tidy environment throughout.

The positive feedback continues with mentions of the clean and attractively furnished rooms, which are complemented by the breathtaking views. Guests also appreciate the hotel's great location, adding to its appeal. The helpful staff enhance the overall experience, with some reviews noting their thoughtful gestures, such as packing lunch boxes for early departures.

Though the reviews are overwhelmingly positive, a couple of less favorable remarks about cleanliness do emerge, which appear to be exceptions rather than the norm. Overall, the cleanliness at Cassia Hotel contributes significantly to a comfortable and enjoyable stay, making it a recommended choice for visitors to Jerusalem.

Staff
Cassia Hotel Jerusalem boasts a stellar reputation for its exceptional staff, who are consistently described as friendly, helpful, and accommodating. Guests frequently highlight the team's dedication to providing excellent service, with many noting their pleasant and welcoming demeanor. The staff, particularly individuals like Ali and Ashraf, receive special mentions for their outstanding hospitality and kindness, ensuring that no request is too much trouble.

The dining experience is enhanced by staff like Awad, who are commended for their professionalism and pleasant interactions. The supportive atmosphere extends to various areas of the hotel, including the pool and reception, where the staff maintains a friendly and helpful presence.

Overall, the staff at Cassia Hotel is seen as one of the property's strongest assets, contributing significantly to an enjoyable and comfortable stay for guests. The emphasis on courteous service and a warm, caring attitude makes the Cassia Hotel a standout choice for those visiting Jerusalem.

Pool
Cassia Hotel Jerusalem offers guests a charming pool area praised for its overall aesthetics and cleanliness. Visitors frequently describe the pool as beautiful and very nice, making it a pleasant spot to unwind. The highlight for many is the stunning view from the pool, enhancing the relaxation experience on the rooftop terrace. Additionally, the pool area includes amenities such as a sauna and jacuzzi, adding extra comfort and luxury to the stay.

Despite these positive attributes, guests note that the pool is relatively small, which could be less suitable for families with children, particularly given its depth. It can become quite busy with families, but the pool's limited size means it might be better suited for adult guests looking for a quiet respite. The pool's closing time at 6 p.m. seems early to some, impacting those who wish to enjoy late afternoon swims. However, guests overall appreciate the clean and inviting atmosphere of the pool at Cassia Hotel Jerusalem.

Family
Cassia Hotel Jerusalem stands out as an excellent choice for families traveling with children. The spacious family rooms, accommodating up to five guests with two double beds, offer ample space and comfort for everyone. The hotel ensures convenience, providing enough towels for the entire family, making it particularly accommodating for families with young children. The presence of a dedicated playroom for children adds to the family-friendly amenities. Guests will find that the pool is frequently bustling with families and their little ones, highlighting its popularity as a family gathering spot. Overall, Cassia Hotel is more suited to families than couples, truly embodying the essence of a family hotel.


Yes, Cassia Hotel Jerusalem has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Cassia Hotel Jerusalem.

No, Cassia Hotel Jerusalem doesn't allow dogs.

No, parking facilities aren't available at Cassia Hotel Jerusalem.

Yes, Cassia Hotel Jerusalem has a gym.

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